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Summer Bay Orlando by Exploria Resorts

3.5 out of 5.0

Recent guest reviews

Our stay was short but comfortable.Staff very professional and pleasant

Loved the hotel. Gated community with lots to offer. When it’s 10 o’clock and it’s time to leave though ....they want you out and like yesterday.... only bad thing i can really say.

We got a really good deal on this resort and would definitely say it was a lot better than expected! Downsides: wish the restaurants/bars/pools on property were open later, we only stayed for 2 nights and didn’t make it back in time to try anything out. Another con, we got it at around 3 AM, hungry and thirsty and since everything was closed, there was nothing we could get. They didn’t have vending machines or complimentary water either. Another con, staff seemed to be very fake friendly, they all seemed miserable and pretending to be nice. But overall, nice r resort and we would stay again.

I really did not expect all the amenities and activities Summer Bay had to offer; shocking. Some minor details to attention need addressing: for instance the height of the bath tub and the cleanliness of the room. My husband and I were truly please to stay at Summer Bay and will stay again if arrangements permit.

This review is specific to the Crown Club Inn which is a hotel on the property. (Check your booking carefully.) The condo units are probably better. The Inn room was in very poor condition with dirty walls and floors and worn furnishings. Worst garbage 10 year old pillow I’ve ever had. Very lacking in basic up keep and frankly disgusting wall grime. Staff is friendly and location good for Walt Disney World, just very disappointing. Cheap rate in this case equals a poor room.

This facility is a really nice resort, and the accommodations were amazing! The staff was nice, and the "room" was more like an apartment! It was just my wife and I, but we had 2 bedrooms, 2 bathrooms, a living room, full kitchen, and a washer and dryer. We didn't realize how a more accommodatingplace to stay really transforms the entire vacation. The location was about 15 minutes from Disney, and 25 minutes from universal. Our only complaints are that we had really loud tenants above us, which we could hear running around pretty clearly, and the jacuzzi jets in the tub were so loud that it was distracting from the relaxation. Those are not too bad of complaints though... We will be staying here again for sure!

Great room(s), loved the Kahuna pool, friendly staff, fun mini-golf course, easy to navigate. Close to Disney World. The on-site Denny's and Publix were wonderful. Bedrooms were on opposite sides of the suite, which was great for our daughter's 8pm bedtime. Can't wait to come back. Only negative I could think of was we were disappointed in the shuttle schedule. It only runs a very limited round of hours, and didn't line up with our days, so we ended up having to drive. Knowing that now, we'll just plan on using our own car, next time.

Room did not look like the pictures but was still nice. It was pretty clean with the exception of the roach that was waiting for us on the bedroom wall as soon as we walked into the room after check in. Wasn’t a big deal to me. It was late so we killed it and went to bed. Everything else was great. Very private which is a plus and the balcony was a decent size and relaxing, we had a lake view. All in all I will definitely be staying here again! I didn’t get to take advantage of the resort amenities because it was a short stay but definitely will next time. Great price!

Decent hotel with all basic amenities. However, the wi-fi throughout the property is beyond horrible (in room and recreation center). Pools were nice and clean, we used them a few times and were happy with the condition. Gym was decent with all the needed equipment. Kitchenette was nice and clean where all the utensils were provided. We cooked most of the meals on our 7 days stay. This hotel is no Ritz Carlton but certainly better than staying at another hotel as it gives you the option to cook your meals and save your money and your health. Very nice overall.

Room was dated and kind of clean. The Pool's made up for the rooms.

I had hotel review with them last week and the lady at the front desk said it will take only 90 mins starting at 8 am and I will not miss my Disney shuttle bus at 10 am. Turns out that at 9:45 am he is still presenting and he said it takes at least 2 hrs to finish the review. I didn't get $100 gift card for the review because they said I didn't finish the whole review which is more than 90 mins that I signed up for. It even said on the signed paper that it only 90 mins but they try to keep us there longer. We had to leave for the 10 am bus so we got up and walk out and didn't get $100 gift card.

Hotel is decent for the price. Could definitely use some updating and the halls need to be vacumned. The one thing we didn't like was when we would leave the room and come back at the end of the night the room felt damp. The sheets on the bed and your clothes felt wet. It has something to do with the air conditioner. The beds were comfortable and we liked having security check you before you came on property.

It was great very clean and nice. Enjoyed coming here loves everything about this hotel

Very nice, 100 recommended, very convenient to have a kitchen and this resort has so many activities

Nice from our family and nice from Disney World and other park

For our whole stay of 5 nights. No room service. So yummy I need to bring your supplies. Shuttle to universal is at 10.

Personnel was great area is pools so good. Rooms clean nice basketball courts

Convenient room has everything you need and will provide extra things if needed

Great comfortable place to vacation. Lots to do on premises. Just far enough out of the way bit still close to the 192 shopping and dining.

Nice resort, mini golf course was disappointing for the price. Pools were very nice. Would definitely stay there again if the price was similar. Free shuttle to DIsney was great. It was very good for a family of 5.

17805 US Highway 192 Clermont FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 5 outdoor pools

Located in Four Corners, Summer Bay Orlando by Exploria Resorts is within a 10-minute drive of Lake Davenport and Highland Reserve Golf Club. This 525-room, 3.5-star condo resort has 5 outdoor pools along with a water park and 3 restaurants. It's on a lake and also within a 15-minute drive of ChampionsGate Golf Club.


Dining

Enjoy dining at Dennys at Summer Bay, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 525 air-conditioned condos feature coffee makers, phones, and ironing boards. Guests can enjoy free WiFi and LED TVs. Bathrooms have hair dryers and free toiletries.


Property features

Guests of Summer Bay Orlando by Exploria Resorts have access to 5 outdoor pools, a water park, and a children's pool. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly condominium resort include a fitness center, 4 spa tubs, and outdoor tennis courts.

Room options

Luxury Condo, 2 Bedrooms (8 people)

King 1 | Sleeps 8

Luxury Condo, 1 Bedroom (4 people)

Queen 1 | Full 1 | Sleeps 4

Luxury, 2 Bedrooms(6 people)

King 1 | Twin 2 | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking (at Crown Club Inn Summer Bay)

Queen 2 | Sleeps 4

Guest reviews for Summer Bay Orlando by Exploria Resorts

Everyone (32) Couples (1) Family (4)
4

weekend getaway

Everyone

Our stay was short but comfortable.Staff very professional and pleasant

By , from Charlotte, NC on Nov 21, 2017

5

spaciousnes villas

Everyone

Loved the hotel. Gated community with lots to offer. When it’s 10 o’clock and it’s time to leave though ....they want you out and like yesterday.... only bad thing i can really say.

By on Nov 8, 2017

Review comment responded on Nov 10, 2017

Thank you for your review. We are elated you loved our resort. We always encourage our guest to contact the front desk it would have been our pleasure to provide an option. We sure look forward to welcome you back in the future!

4

nice resort, good prices

Everyone

We got a really good deal on this resort and would definitely say it was a lot better than expected! Downsides: wish the restaurants/bars/pools on property were open later, we only stayed for 2 nights and didn’t make it back in time to try anything out. Another con, we got it at around 3 AM, hungry and thirsty and since everything was closed, there was nothing we could get. They didn’t have vending machines or complimentary water either. Another con, staff seemed to be very fake friendly, they all seemed miserable and pretending to be nice. But overall, nice r resort and we would stay again.

By , from chicago, IL on Nov 4, 2017

Review comment responded on Nov 7, 2017

Thank you for your review. We are happy you liked your stay. We appreciate your feedback as we are always seeking opportunity for growth and development. We apologize for the perception as our team is huge in providing excellent service. We sure hope to welcome you back in the future!

5

extremely great hotel!

Everyone

I really did not expect all the amenities and activities Summer Bay had to offer; shocking. Some minor details to attention need addressing: for instance the height of the bath tub and the cleanliness of the room. My husband and I were truly please to stay at Summer Bay and will stay again if arrangements permit.

By , from Virgin Islands of the United States on Oct 26, 2017

Review comment responded on Oct 28, 2017

Thank you for your review of our resort. We are elated you and your husband were pleased and enjoyed the amenities. We sure hope to welcome you back in the future!

2

beware crown club inn

Everyone

This review is specific to the Crown Club Inn which is a hotel on the property. (Check your booking carefully.) The condo units are probably better. The Inn room was in very poor condition with dirty walls and floors and worn furnishings. Worst garbage 10 year old pillow I’ve ever had. Very lacking in basic up keep and frankly disgusting wall grime. Staff is friendly and location good for Walt Disney World, just very disappointing. Cheap rate in this case equals a poor room.

By on Oct 25, 2017

Review comment responded on Oct 28, 2017

Thank you for your review. Thank you for the kind words regarding our team members as that is service we pride ourselves in. We appreciate your feedback as we are always seeking opportunity to make enhancements. We sure hope you chose to extend us another opportunity to make enhancements.

5

a huge upgrade from a standard hotel!

Everyone

This facility is a really nice resort, and the accommodations were amazing! The staff was nice, and the "room" was more like an apartment! It was just my wife and I, but we had 2 bedrooms, 2 bathrooms, a living room, full kitchen, and a washer and dryer. We didn't realize how a more accommodatingplace to stay really transforms the entire vacation. The location was about 15 minutes from Disney, and 25 minutes from universal. Our only complaints are that we had really loud tenants above us, which we could hear running around pretty clearly, and the jacuzzi jets in the tub were so loud that it was distracting from the relaxation. Those are not too bad of complaints though... We will be staying here again for sure!

By , from MO on Oct 24, 2017

Review comment responded on Oct 28, 2017

Thank you for your review. We are elated you and your wife enjoyed the amenities and accommodations. Thank you for your kind words regarding our team members as that is service we pride ourselves in. We always encourage our guests to contact the front desk with any challenges as soon as they arise so that we can make things right immediately. It would have been our pleasure to provide options. We sure look forward to welcoming you back in the future!

5

perfect getaway-will be back

Everyone

Great room(s), loved the Kahuna pool, friendly staff, fun mini-golf course, easy to navigate. Close to Disney World. The on-site Denny's and Publix were wonderful. Bedrooms were on opposite sides of the suite, which was great for our daughter's 8pm bedtime. Can't wait to come back. Only negative I could think of was we were disappointed in the shuttle schedule. It only runs a very limited round of hours, and didn't line up with our days, so we ended up having to drive. Knowing that now, we'll just plan on using our own car, next time.

By , from West Virginia on Oct 23, 2017

Review comment responded on Oct 25, 2017

Thank you for you review. We are happy you enjoyed the amenities and accommodations. Thank you for your kind words regarding our team members as that is service we pride ourselves in. We appreciate your feedback as we are always seeking opportunity to make enhancements. We sure look forward to welcoming you back in the future!

4

very comfortable!

Everyone

Room did not look like the pictures but was still nice. It was pretty clean with the exception of the roach that was waiting for us on the bedroom wall as soon as we walked into the room after check in. Wasn’t a big deal to me. It was late so we killed it and went to bed. Everything else was great. Very private which is a plus and the balcony was a decent size and relaxing, we had a lake view. All in all I will definitely be staying here again! I didn’t get to take advantage of the resort amenities because it was a short stay but definitely will next time. Great price!

By , from miami on Oct 20, 2017

Review comment responded on Oct 23, 2017

Thank you for your review. We are happy you enjoyed your accommodations and we are able to relax as that is what a vacation is all about. Please know that our property has an aggressive prevention program to ensure the resort is always clean and ready for guests. However, the Florida climate and the natural setting of our resort present ongoing spot-check opportunities, and our team is inspecting your unit for these conditions. I apologize for the condition, and appreciate your feedback so we can continue to improve our prevention program. We sure hope to welcome you back in the future where you can enjoy the resort amenities.

5

good hotel, quiet enjoyment

Everyone

Decent hotel with all basic amenities. However, the wi-fi throughout the property is beyond horrible (in room and recreation center). Pools were nice and clean, we used them a few times and were happy with the condition. Gym was decent with all the needed equipment. Kitchenette was nice and clean where all the utensils were provided. We cooked most of the meals on our 7 days stay. This hotel is no Ritz Carlton but certainly better than staying at another hotel as it gives you the option to cook your meals and save your money and your health. Very nice overall.

By , from new york on Oct 19, 2017

Review comment responded on Oct 21, 2017

Thank you for your review. We are happy you enjoyed the amenities and accommodations. I will share that we are seeking to make enhancements to the Wi-Fi. We sure hope you chose to stay with us in the future!

3

older hotel, great pool areas

Everyone

Room was dated and kind of clean. The Pool's made up for the rooms.

By on Oct 9, 2017

Review comment responded on Oct 11, 2017

Thank you for your review. We are happy you enjoyed the amenities. We appreciate your feedback as we are always seeking opportunity to make enhancements. We sure hope you chose to extend us another opportunity in the future!