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Summer Bay Orlando by Exploria Resorts

3.5 out of 5.0

Recent guest reviews

Did not mention there was going to be a time share presentation. Took 4 hours away from family day. But it was not bad.

This resort is a timeshare resort, that being said they will pressure you to take a private tour & timeshare presentation as soon as you arrive at check-in . The resorts grounds & amenities are nice, pools are clean & well maintained.Nice salt water pool behind clubhouse ! The barbecues were iffy & needed maintenance staff to use every time we used them ! The units are dated & are in need of minimum new carpet & upholstered furniture. Air conditioning temp is set at 69° of max coolness in units, which is pretty warm for some people's comfort . Staff were friendly ,helpful ! Got a great deal on this resort & would return again under the same discount circumstances !

I want to first say how awesome the staff was even at check in. We meet with Waldy first who was very helpful with his information on the location. The resort was a fantastic. To the little Bars there to ( Rey Bartender who was super funny ) To there Choice of entertainment at there new Coffee shop right in the Club house. ( Molly the singer who is going to be the next big thing ) It is Super close to just about everything even just grocery shopping for supplies for the condo itself. Loved loved loved it and coming from snowy Michigan to a grand resorts such as Summer Bay is just awesome. Can't wait to come back and already telling friends and family.

This hotel for us (my boyfriend and I) was great. It offered free shuttles to Disney & Universal which helped ease the cost of transport a lot as we didn’t have a car and relied on Uber! They also offer free shuttles around the resort itself because it’s huge! The staff are very friendly and helpful, any questions we had they answered straight away and dealt with any problems in the room then and there. They also upgraded us for free so we could get a fridge in our room! Highly recommend.

good location close to disney clean room

Beds were very comfortable, but rooms badly need updating. Shower curtain rod was coming out of the wall, and there was a general musty smell.

I really enjoyed the resort. The amenities were wonderful and comfortable. Unfortunately, the Exploria Team that sells the timeshares was unorganized and untrained. I was promised $125 for my time to come tour the facilities, but after showing up at the preview center, I was rudely informed that I didn't meet the qualifications for the tour. So my time was wasted and the employes at the preview center thoroughly embarrassed me. My father who is a travel agent is going to work with me to find another company to work with. I hope they train their employees better.

The bed had a queen fitted sheet on a king bed that would come off during the night and wrap around my wife. Worse part was we had to ask twice, on separate days, to get proper sheets put on the bed. The ice machine on our floor wasn’t working and they had one working washing machine (out of 3) for the entire hotel. The rooms were very nice sized but had a small, dim flat screen screwed down that you couldn’t raised to be able to see while laying in bed and a typical dorm sized fridge. Bed was comfy, as long as it had the proper sheets. Shower had good pressure, which I think is important. The elevator, and there was only one, was surprisingly slow. Breakfast was pretty nice. In conclusion, the room was good sized but the hotel feels aged. They need to repair all the amenities and update the room TV’s, at a minimum.

Our first room had a strong smell of bleach. But the front desk was nice enough to change our room the shuttle driver were very nice especially Nelson, there were plenty of activities for ny son to do while we stayed at the resort, however there was no refrigerator in our room we asked for one and one of the hotel staff was nice enough to bring us a refrigerator and a microwave but once my son opened up the microwave to heat up our food there was spoiled Chinese food that was left in there for god no how long and also if they ask you while you are checking to do a tour of the hotel and they'll give you a 100 dollar DO NOT do it it's a ploy to get you to buy time share

Our stay was short but comfortable.Staff very professional and pleasant

Loved the hotel. Gated community with lots to offer. When it’s 10 o’clock and it’s time to leave though ....they want you out and like yesterday.... only bad thing i can really say.

We got a really good deal on this resort and would definitely say it was a lot better than expected! Downsides: wish the restaurants/bars/pools on property were open later, we only stayed for 2 nights and didn’t make it back in time to try anything out. Another con, we got it at around 3 AM, hungry and thirsty and since everything was closed, there was nothing we could get. They didn’t have vending machines or complimentary water either. Another con, staff seemed to be very fake friendly, they all seemed miserable and pretending to be nice. But overall, nice r resort and we would stay again.

I really did not expect all the amenities and activities Summer Bay had to offer; shocking. Some minor details to attention need addressing: for instance the height of the bath tub and the cleanliness of the room. My husband and I were truly please to stay at Summer Bay and will stay again if arrangements permit.

This review is specific to the Crown Club Inn which is a hotel on the property. (Check your booking carefully.) The condo units are probably better. The Inn room was in very poor condition with dirty walls and floors and worn furnishings. Worst garbage 10 year old pillow I’ve ever had. Very lacking in basic up keep and frankly disgusting wall grime. Staff is friendly and location good for Walt Disney World, just very disappointing. Cheap rate in this case equals a poor room.

This facility is a really nice resort, and the accommodations were amazing! The staff was nice, and the "room" was more like an apartment! It was just my wife and I, but we had 2 bedrooms, 2 bathrooms, a living room, full kitchen, and a washer and dryer. We didn't realize how a more accommodatingplace to stay really transforms the entire vacation. The location was about 15 minutes from Disney, and 25 minutes from universal. Our only complaints are that we had really loud tenants above us, which we could hear running around pretty clearly, and the jacuzzi jets in the tub were so loud that it was distracting from the relaxation. Those are not too bad of complaints though... We will be staying here again for sure!

Great room(s), loved the Kahuna pool, friendly staff, fun mini-golf course, easy to navigate. Close to Disney World. The on-site Denny's and Publix were wonderful. Bedrooms were on opposite sides of the suite, which was great for our daughter's 8pm bedtime. Can't wait to come back. Only negative I could think of was we were disappointed in the shuttle schedule. It only runs a very limited round of hours, and didn't line up with our days, so we ended up having to drive. Knowing that now, we'll just plan on using our own car, next time.

Room did not look like the pictures but was still nice. It was pretty clean with the exception of the roach that was waiting for us on the bedroom wall as soon as we walked into the room after check in. Wasn’t a big deal to me. It was late so we killed it and went to bed. Everything else was great. Very private which is a plus and the balcony was a decent size and relaxing, we had a lake view. All in all I will definitely be staying here again! I didn’t get to take advantage of the resort amenities because it was a short stay but definitely will next time. Great price!

Decent hotel with all basic amenities. However, the wi-fi throughout the property is beyond horrible (in room and recreation center). Pools were nice and clean, we used them a few times and were happy with the condition. Gym was decent with all the needed equipment. Kitchenette was nice and clean where all the utensils were provided. We cooked most of the meals on our 7 days stay. This hotel is no Ritz Carlton but certainly better than staying at another hotel as it gives you the option to cook your meals and save your money and your health. Very nice overall.

Room was dated and kind of clean. The Pool's made up for the rooms.

I had hotel review with them last week and the lady at the front desk said it will take only 90 mins starting at 8 am and I will not miss my Disney shuttle bus at 10 am. Turns out that at 9:45 am he is still presenting and he said it takes at least 2 hrs to finish the review. I didn't get $100 gift card for the review because they said I didn't finish the whole review which is more than 90 mins that I signed up for. It even said on the signed paper that it only 90 mins but they try to keep us there longer. We had to leave for the 10 am bus so we got up and walk out and didn't get $100 gift card.

17805 US Highway 192 Clermont FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 5 outdoor pools

Located in Four Corners, Summer Bay Orlando by Exploria Resorts is within a 10-minute drive of Lake Davenport and Highland Reserve Golf Club. This 525-room, 3.5-star condo resort has 5 outdoor pools along with a water park and 3 restaurants. It's on a lake and also within a 15-minute drive of ChampionsGate Golf Club.


Dining

Enjoy dining at Dennys at Summer Bay, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 525 air-conditioned condos feature coffee makers, phones, and ironing boards. Guests can enjoy free WiFi and LED TVs. Bathrooms have hair dryers and free toiletries.


Property features

Guests of Summer Bay Orlando by Exploria Resorts have access to 5 outdoor pools, a water park, and a children's pool. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly condominium resort include a fitness center, 4 spa tubs, and outdoor tennis courts.

Room options

Luxury Condo, 2 Bedrooms (8 people)

King 1 | Sleeps 8

Luxury Condo, 1 Bedroom (4 people)

Queen 1 | Full 1 | Sleeps 4

Luxury, 2 Bedrooms(6 people)

King 1 | Twin 2 | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking (at Crown Club Inn Summer Bay)

Queen 2 | Sleeps 4

Guest reviews for Summer Bay Orlando by Exploria Resorts

Everyone (41) Couples (1) Family (4)
4

ok

Everyone

Did not mention there was going to be a time share presentation. Took 4 hours away from family day. But it was not bad.

By , from TX on Feb 13, 2018

Review comment responded on Feb 18, 2018

Thank you for your review. Our resort offers a tour with breakfast and a presentation on the benefits of vacation ownership. We have a lot to share with you, but we don't want to take up too much of your valuable time, either. We are sharing your feedback on the presentation length with our team for ongoing improvement. Glad is was not a negative experience. We sure hope you chose to stay with us in the future!

4

great budget conscious resort in good location

Everyone

This resort is a timeshare resort, that being said they will pressure you to take a private tour & timeshare presentation as soon as you arrive at check-in . The resorts grounds & amenities are nice, pools are clean & well maintained.Nice salt water pool behind clubhouse ! The barbecues were iffy & needed maintenance staff to use every time we used them ! The units are dated & are in need of minimum new carpet & upholstered furniture. Air conditioning temp is set at 69° of max coolness in units, which is pretty warm for some people's comfort . Staff were friendly ,helpful ! Got a great deal on this resort & would return again under the same discount circumstances !

By on Feb 12, 2018

Review comment responded on Feb 13, 2018

Thank you for your review. We are happy you enjoyed the amenities and location. We appreciate your feedback as we are always seeking the opportunity to make enhancements. We sure look forward to welcoming you back in the future!

5

don't miss this place!

Everyone

I want to first say how awesome the staff was even at check in. We meet with Waldy first who was very helpful with his information on the location. The resort was a fantastic. To the little Bars there to ( Rey Bartender who was super funny ) To there Choice of entertainment at there new Coffee shop right in the Club house. ( Molly the singer who is going to be the next big thing ) It is Super close to just about everything even just grocery shopping for supplies for the condo itself. Loved loved loved it and coming from snowy Michigan to a grand resorts such as Summer Bay is just awesome. Can't wait to come back and already telling friends and family.

By , from Michigan on Jan 30, 2018

Review comment responded on Jan 31, 2018

Thank you for your review. We are elated you enjoyed the location and amenities. We appreciate the kind words regarding our team members as that is service we take great pride in. Thank you for your loyalty in recommending our resort. We sure look forward to welcoming you back in the future!

4

great vacation!

Everyone

This hotel for us (my boyfriend and I) was great. It offered free shuttles to Disney & Universal which helped ease the cost of transport a lot as we didn’t have a car and relied on Uber! They also offer free shuttles around the resort itself because it’s huge! The staff are very friendly and helpful, any questions we had they answered straight away and dealt with any problems in the room then and there. They also upgraded us for free so we could get a fridge in our room! Highly recommend.

By , from Ireland on Jan 15, 2018

Review comment responded on Jan 17, 2018

Thank you for your review of our resort. We are elated you and your boyfriend has a great vacation enjoying the amenities. Thank you for the compliment of our team members as that is service we take great pride in. We sure look forward to welcoming you back in the future!

4

good location

Everyone

good location close to disney clean room

By on Jan 12, 2018

Review comment responded on Jan 17, 2018

Thank you for your review. We are happy you enjoyed the location and cleanliness. We sure hope you chose to stay with us in the future!

4

updates

Everyone

Beds were very comfortable, but rooms badly need updating. Shower curtain rod was coming out of the wall, and there was a general musty smell.

By on Jan 9, 2018

Review comment responded on Jan 9, 2018

Thank you for your review. We always encourage our guests to contact the front desk with any challenges they find as soon as they arise, so that we can make things right immediately. It sounds as if your unit had some oversights which needed correction and I apologize for the inconvenience. It would have been our pleasure to provide options. We sure hope you chose to extend us another opportunity in the future!

5

resort wonderful- exploria ts employees the worst!

Everyone

I really enjoyed the resort. The amenities were wonderful and comfortable. Unfortunately, the Exploria Team that sells the timeshares was unorganized and untrained. I was promised $125 for my time to come tour the facilities, but after showing up at the preview center, I was rudely informed that I didn't meet the qualifications for the tour. So my time was wasted and the employes at the preview center thoroughly embarrassed me. My father who is a travel agent is going to work with me to find another company to work with. I hope they train their employees better.

By , from Atlanta, GA on Jan 8, 2018

Review comment responded on Jan 17, 2018

Thank you for your review. We are happy you enjoyed your stay and the amenities. Our resort offers a tour with breakfast and a presentation on the benefits of vacation ownership. We apologize for the perception. We hope you chose to extend us another opportunity in the future!

3

disappointing

Everyone

The bed had a queen fitted sheet on a king bed that would come off during the night and wrap around my wife. Worse part was we had to ask twice, on separate days, to get proper sheets put on the bed. The ice machine on our floor wasn’t working and they had one working washing machine (out of 3) for the entire hotel. The rooms were very nice sized but had a small, dim flat screen screwed down that you couldn’t raised to be able to see while laying in bed and a typical dorm sized fridge. Bed was comfy, as long as it had the proper sheets. Shower had good pressure, which I think is important. The elevator, and there was only one, was surprisingly slow. Breakfast was pretty nice. In conclusion, the room was good sized but the hotel feels aged. They need to repair all the amenities and update the room TV’s, at a minimum.

By , from Orlando, FL on Dec 10, 2017

Review comment responded on Dec 13, 2017

Thank you for your review. We are happy you enjoyed the breakfast and the room. We always encourage our guests to contact the front desk with any challenges as soon as they arise so that we can make things right immediately. We apologize for falling short. Thank you for your feedback as we are always seeking the opportunity to make enhancements. We sure hope you chose to stay with us in the future!

3
Everyone

Our first room had a strong smell of bleach. But the front desk was nice enough to change our room the shuttle driver were very nice especially Nelson, there were plenty of activities for ny son to do while we stayed at the resort, however there was no refrigerator in our room we asked for one and one of the hotel staff was nice enough to bring us a refrigerator and a microwave but once my son opened up the microwave to heat up our food there was spoiled Chinese food that was left in there for god no how long and also if they ask you while you are checking to do a tour of the hotel and they'll give you a 100 dollar DO NOT do it it's a ploy to get you to buy time share

By on Dec 5, 2017

Review comment responded on Dec 9, 2017

Thank you for your review. Thank you for your kind words regarding our team members as that is service we take great pride in. We will give kudos to Nelson! I'm sorry you had a disappointing experience with us. This is not a typical experience for our guests and I'm very sorry you and your family did not receive the service you deserve. Our management team has received your comments and appreciates your feedback. We sure hope you chose to extend us another opportunity in the future!

4

weekend getaway

Everyone

Our stay was short but comfortable.Staff very professional and pleasant

By , from Charlotte, NC on Nov 21, 2017

Review comment responded on Nov 23, 2017

Thank you for your review. We are happy you enjoyed your weekend getaway. We appreciate your feedback as we are always seeking the opportunity to make enhancements. Thank you for your kind words regarding our team members as that is service we pride ourselves in. We look forward to welcoming you back in the future!