My wife and I only stayed one night so we didn't get to explore the entire complex. The room was very nice and quiet and everything was clean and orderly. The employees we interacted with were very friendly, helpful and professional.
We are family of 4 (myself, my wife, and two daughters). Very clean ad family friendly. Location is perfect, absolutely walkable. I will come back for sure. Thank you Westgate!
Its was perfect! The kitchen has been remodeled. Bathrooms clean and remodeled also. Very spacious. Staff members friendly and understanding. Would definitely stay again.
It was very nice and quiet. The apartment was clean and had all we needed for our stay. We recommend it to others and will definitely stay there again.
Feeling like I still have some amenities as I do at home is important. I appreciate having a washer and dryer along with a full size kitchen with 2 bathrooms at Westgate Towers.
Exterior doors to building didn’t close so security was minimal, pool was in the back of the property with no staff around(lack of security) didn’t notice any cameras, room could be cleaner, especially bathroom, dish like the sales pitch to get you to take 60 min tour. I don’t usually stay at places I’m not familiar with but was hoping to be pleasantly surprised - but I would stay again.
Front desk staff knowledgeable and courteous. Our stay was for three nights. We checked in and promptly went out to meet with friends returning late. The next morning we discovered blood on the furthermost corner of the bedding, which went unnoticed until we went to make the bed for the day. I called to have the bedding completely changed out, which took approx. 1hr and 3 calls to accomplish. Was told a manager would be in route to the room. This did not happen, no manager contact whatsoever. This is the reason I am giving a terrible rating. I felt that there was adequate contact information on file for which the manager could reach out. EMAIL< TEXT (which the front desk did daily)
It was a great room very comfortable and clean, loved it would definitely recommend it and would definitely love to stay there again. I do have to mention I did not like that we were convinced to take a tour and a chat and we had to give a deposit that would be returned once we completed the tour nut they changed our hours of the tour so we had to tell them to cancel and they never got back to us about it and we lost our deposit. I figure being their fault that we couldn't make it because they changed the time the tour was we should have gotten our deposit back. Other than that it was great place to stay at.
It was amazing I had a different resort books and they cancelled on me (because not enough people checked out) and tried to locate me further then where I wanted to be. I called Orbitz and they recommend I relocate to Westgate besed on the amenities I needed. I am so glad they did. The staff is amazingly friendly and accommodating. The rooms are spacious, clean, and relaxing.
The price was right, but the room looked so dated. I could hear everything through the wall, including my neighbor clearing phlegm all night long. I felt pressured to attend a time share sales meeting. I would not recommend this hotel.
The room had a great balcony that was screened in. Great kitchenette and great tub
Friendly service, knowledgeable staff, everything as well as promised good security
Staff was wonderful and friendly. Convenient location to theme parks. One issue with back entrance door - card keys never worked to open the door. Required a bit of backtracking at the end of a tiring day.
I didn't like the fact that when we tried to check in at 330 we were told that check in time is at 4 but there running behind and they would call when our room was ready. I think 4 in late to check in when we stayed at any regular hotel we never had a problem. We went to Wal mart and walked around till 440 and came back and still wasn't ready. after waiting one popped up. Other than that I love the place.
I love the room and the view of pool. The jacuzzi tub shower and mirrors were beautiful!
Located within 2 miles (3 km) of Island H2O Live!, Westgate Towers Resort places you within a few miles (5 km) of Disney's Animal Kingdom® Theme Park. This 267-room, 3.5-star resort welcomes guests with a bar/lounge, an outdoor pool, and free in-room WiFi.
Start each morning with buffet breakfast, available for a fee from 7:30 AM to 11:30 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Guests can expect to find free WiFi and 35-inch flat-screen TVs with cable channels and pay movies. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Westgate Towers Resort features an outdoor pool, a children's pool, and a gym. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly resort include free WiFi in public areas, a spa tub, and a business center.
My wife and I only stayed one night so we didn't get to explore the entire complex. The room was very nice and quiet and everything was clean and orderly. The employees we interacted with were very friendly, helpful and professional.
We are family of 4 (myself, my wife, and two daughters). Very clean ad family friendly. Location is perfect, absolutely walkable. I will come back for sure. Thank you Westgate!
Its was perfect! The kitchen has been remodeled. Bathrooms clean and remodeled also. Very spacious. Staff members friendly and understanding. Would definitely stay again.
It was very nice and quiet. The apartment was clean and had all we needed for our stay. We recommend it to others and will definitely stay there again.
Feeling like I still have some amenities as I do at home is important. I appreciate having a washer and dryer along with a full size kitchen with 2 bathrooms at Westgate Towers.
Exterior doors to building didn’t close so security was minimal, pool was in the back of the property with no staff around(lack of security) didn’t notice any cameras, room could be cleaner, especially bathroom, dish like the sales pitch to get you to take 60 min tour. I don’t usually stay at places I’m not familiar with but was hoping to be pleasantly surprised - but I would stay again.
Front desk staff knowledgeable and courteous. Our stay was for three nights. We checked in and promptly went out to meet with friends returning late. The next morning we discovered blood on the furthermost corner of the bedding, which went unnoticed until we went to make the bed for the day. I called to have the bedding completely changed out, which took approx. 1hr and 3 calls to accomplish. Was told a manager would be in route to the room. This did not happen, no manager contact whatsoever. This is the reason I am giving a terrible rating. I felt that there was adequate contact information on file for which the manager could reach out. EMAIL< TEXT (which the front desk did daily)
Please accept our most sincere apologies for the circumstances you encountered during your recent stay with us. We take pride in our service and strive to reach perfection, so your experience was certainly the exception and not normal. We certainly appreciate the feedback as it is most important to us and helps us to ensure future stays are more comfortable. Jessy
It was a great room very comfortable and clean, loved it would definitely recommend it and would definitely love to stay there again. I do have to mention I did not like that we were convinced to take a tour and a chat and we had to give a deposit that would be returned once we completed the tour nut they changed our hours of the tour so we had to tell them to cancel and they never got back to us about it and we lost our deposit. I figure being their fault that we couldn't make it because they changed the time the tour was we should have gotten our deposit back. Other than that it was great place to stay at.
Thank you for your review. We love to hear that your room was comfortable and clean. We are always looking to improve our services and we look forward to welcoming you again. Jessy
Thank you for your feedback. The safety and security of our guests is very important to us. We hope you shared your concerns with our staff as they would have been able to address them accordingly. We do offer 3 onsite pools for our guest's convenience. We are always looking to improve and will take your feedback into consideration. We hope you allow us another opportunity to go beyond all your expectations. Jessy