I love it!!! Is so much fun for the family with kids the water park is amazing the rooms are clean and the staff are super nice !!!
Will definitely be coming back!!!only down side to it the bars near the pool are not open everyday and close very early when they are open
Great place for a family vacation, we had an excellent room (suite with loft, large balcony) and friendly staff. Swimming pools all over the place, lots of amenities, close to Disney, highly recommended.
The resort is massive, but quiet. The villa we stayed in was spacious, the appliances were newer, came stocked with tons of extra sheets, towels, soaps, etc. When we had an issue with our room on day two, I alerted the staff and it was remedied quickly, with the front desk following up to ensure we were satified. The only annoying thing is all the extra stuff on the property cost money. You have to pay to rent bike, paddle boats, mini golfing, the swim park. I'd have expected more of those things to be included in the rate of the resort.
This property is too big too many people long line for check-in. The resort is too big try to find everything is very time consuming. Long walk to get to the water park. They should have an app to navigate guest around the resort. The studio we stay in was old and outdated as well as the furniture and the beds was very small not a queen size bed like any other hotels. There was no luggage rack or in room safe available to use.
The check in process and front desk was ridiculous. They never answer the phone and give you the run around. They charged me an extra $190 after hours of trying to solve (they would never get a manager) my credit card company got involved and refused to pay. Too bad, it is a nice property. Overcrowded and dysfunctional at best.
Great place ro stay
We were upgraded to a suite with two extra beds. thank you!
I liked the fitness center, but the hours are ridiculous 7am-3pm. Never get the efficacy rooms unless you have 2 people, they are ridiculously small. The deluxe rooms were nice could use a little updates. There are no late checkouts and checkout is at 10am, wish it was at noon. It was a nice place to checkout, we may go back.
I was happy with the huge size of the villa and all of the on-site extras including 14 swimming pools, a movie theater, a water park ($15 per person), Lakes for fishing, restaurants, a grocery store, grilling areas, and multiple sporting fields. It was very convenient to have a Walmart directly across the street (super busy). The kids had a blast.
I didn’t like it at all the hot water wasn’t working the all weekend
They charge over a hundred dollars per night, then charge resort fee when you get there, then charge you to use their water park.
Quality of accommodations was poor; customer service was poor.
Great Looking resort from outside equally bad from inside. The room was terrible, smelt musty, and really old property. DOES NOT feel like resort living when you are in the room. Even after complaining about the room the only thing I got was an auto text message stating it will be escalated to leadership but nothing happened after that. Not even a basic free breakfast is offered, you have to pay for every little thing on top of the room charges. We went to breakfast place around 9.45am and there was no one at the counter to take the order, waited for 15 mins then left to go to iHop across the street. No information about all the amenities was provided during check in, later found out after calling them that basically all activities had some kind of additional per person fees to be paid. If you drive an EV be mindful that there is only 1 charger on this entire property that is spread across miles and no shuttle service is offered between that charger and room. My room was almost 2 miles away from the charger so it was quite a hassle and oh btw you do have to pay $3.40/hr for the charger which only charges 25mi/hr. Besides the location of this resort, nothing else was great about it, not worth almost $300 I spent for two nights.
Excellent customer service - many activities - even though they didn’t have to be extra nice after my horrible experience with diamond resort lake tiki they made up for their rudeness and made my families stay so AMAZING
Located in Four Corners, Westgate Vacation Villas Resort is 1.9 mi (3 km) from Island H2O Live! and within a 10-minute drive of Old Town. This 1184-room, 4-star resort welcomes business and leisure travelers with 14 outdoor pools, a marina, and a water park.
Relish the American cuisine at Drafts Sports Bar, one of 4 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 8:00 AM to 10:30 AM.
Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Westgate Vacation Villas Resort features a marina, 14 outdoor pools, and a water park. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this family-friendly resort include a children's pool, a gym, and 14 spa tubs.
I love it!!! Is so much fun for the family with kids the water park is amazing the rooms are clean and the staff are super nice !!!
Will definitely be coming back!!!only down side to it the bars near the pool are not open everyday and close very early when they are open
Great place for a family vacation, we had an excellent room (suite with loft, large balcony) and friendly staff. Swimming pools all over the place, lots of amenities, close to Disney, highly recommended.
The resort is massive, but quiet. The villa we stayed in was spacious, the appliances were newer, came stocked with tons of extra sheets, towels, soaps, etc. When we had an issue with our room on day two, I alerted the staff and it was remedied quickly, with the front desk following up to ensure we were satified. The only annoying thing is all the extra stuff on the property cost money. You have to pay to rent bike, paddle boats, mini golfing, the swim park. I'd have expected more of those things to be included in the rate of the resort.
This property is too big too many people long line for check-in. The resort is too big try to find everything is very time consuming. Long walk to get to the water park. They should have an app to navigate guest around the resort. The studio we stay in was old and outdated as well as the furniture and the beds was very small not a queen size bed like any other hotels. There was no luggage rack or in room safe available to use.
The check in process and front desk was ridiculous. They never answer the phone and give you the run around. They charged me an extra $190 after hours of trying to solve (they would never get a manager) my credit card company got involved and refused to pay. Too bad, it is a nice property. Overcrowded and dysfunctional at best.
Great place ro stay
We were upgraded to a suite with two extra beds. thank you!
We sincerely appreciate you taking the time to rate your experience with us and we are glad it was fantastic! We hope to see you again very soon.