The property was nice and warm and cozy for me and my wife had a great time
Liked it had everything if you just wanted to stay on site. What we didn't like was first, the intake process. Couldn't find my reservation, asked staff for wifi and was told we don't have any for you because your not a guest. Reservation was found but the response was inappropriate. The room, had a clogged toilet the first night, staff came and fixed it the next day however the toilet was never cleaned during our whole stay as there were feces rings from when it clogged. Refrigerator also leaked water on rug so I had to put towels in fridge to keep from getting floor wet.
Perfect place to stay with family. Clean room, great pools and close to everything
As this is a timeshare resort expect pressure to attend a seminar. This is the downside to staying in places like this because it is time consuming. The additional resort fees are expensive, a $20 a day water park fee is outrageous when staying 5 days or more. Otherwise overall good experience.
Very neat and comfy. Traveled with baby and it was so convenient
We booked for the water slides, they are not included! we booked a disabled room for my mother who is in a wheel chair. My family and I stood there for 35 minutes while they put us all in the same building to accommodate my mother, then they usher you to a desk to sell you tickets to the water park or other places and tell you that they are free for members and will give you comp tickets if you will sit through the pitch. We agreed for the waterpark. Then upon getting to our rooms my mothers was not disabled. They said because it was on the ground floor it was, I explained no, there was no bars in the bathroom or raised toilet. They finally moved us and the room was ok, however the bars were behind the toilet, not helpful and the room was hard to navigate in a wheelchair. the next morning when we go for our presentation for the tickets the lady came to get us, gave us crummy breakfast, I ask could the kids have their tickets so they didn’t have to set through it? She said absolutely not and they have to leave, not 30 minutes into her presentation to sell us a timeshare she got extremely rude and nasty with us and said it was clear this wasn’t for us and that we wouldn’t be getting our waterpark tickets. I said that was terrible and that I would be speaking to the manager as they already wasted our time, she said she didn’t care, they get bad reviews all the time. Horrible place!
the room was better than i expected, on site food and amenities were better than i expected. Very crowded but its disney area so its expected. Definitely coming back to westgate,
Had all amenities on the property. place was accomodating to our needs
Waterpark was great. Room had trash, blood stain, dirty. Movie theater was tiny, they try to sell you timeshares. Room was far from amenities.
The color on the building family joying friendly llace
Run down, dirty, smelled, no WiFi. We left one day early cause I was not spending another night in the room. Can not believe this is a time share and people actually buy into it
I loved everything how convenient it was to get wat you needed it was plenty for the kids to do and adults
So much to do with kids. Pools were nice and clean. Decent arcade. Didn’t like my room that much , very small and plain and far from everything.
Located in West Kissimmee, Westgate Vacation Villas Resort is 2.7 mi (4.3 km) from Disney's Animal Kingdom® Theme Park and within a 10-minute drive of other popular attractions like Disney's Blizzard Beach Water Park. This 1184-room, 3.5-star resort welcomes business and leisure travelers with 14 outdoor pools, a marina, and a water park.
Relish the American cuisine at Drafts Sports Bar, one of 4 onsite restaurants. You can sip a beverage at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.
All 1184 rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ceiling fans, and ironing boards are other standard amenities. Weekly housekeeping is available.
Westgate Vacation Villas Resort features a marina, 14 outdoor pools, and a water park. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this family-friendly resort include a children's pool, a fitness center, and 13 spa tubs.
The property was nice and warm and cozy for me and my wife had a great time
Liked it had everything if you just wanted to stay on site. What we didn't like was first, the intake process. Couldn't find my reservation, asked staff for wifi and was told we don't have any for you because your not a guest. Reservation was found but the response was inappropriate. The room, had a clogged toilet the first night, staff came and fixed it the next day however the toilet was never cleaned during our whole stay as there were feces rings from when it clogged. Refrigerator also leaked water on rug so I had to put towels in fridge to keep from getting floor wet.
Thank you for your rating. We hope to see you again soon! Jessy
Perfect place to stay with family. Clean room, great pools and close to everything
Thank you for staying with us. We love to hear how much you enjoyed our resort and look forward to welcoming you again. Jessy
As this is a timeshare resort expect pressure to attend a seminar. This is the downside to staying in places like this because it is time consuming. The additional resort fees are expensive, a $20 a day water park fee is outrageous when staying 5 days or more. Otherwise overall good experience.
Thank you for advising us about your recent visit. We apologize if a member of our sales team made you uncomfortable-that is not our intent. We appreciate you bringing this to our attention, as we will work to ensure this does not happen again. It is our hope to have another opportunity to provide you with a relaxing stay. Jessy
Very neat and comfy. Traveled with baby and it was so convenient
Dear Guest, Thank you for visiting our resort and sharing your positive rating with us. We take great pleasure in reading that your overall stay was enjoyable and that you had a wonderful vacation. We appreciate your feedback and look forward to our next opportunity to host you again in the future! Regards, Kai
We booked for the water slides, they are not included! we booked a disabled room for my mother who is in a wheel chair. My family and I stood there for 35 minutes while they put us all in the same building to accommodate my mother, then they usher you to a desk to sell you tickets to the water park or other places and tell you that they are free for members and will give you comp tickets if you will sit through the pitch. We agreed for the waterpark. Then upon getting to our rooms my mothers was not disabled. They said because it was on the ground floor it was, I explained no, there was no bars in the bathroom or raised toilet. They finally moved us and the room was ok, however the bars were behind the toilet, not helpful and the room was hard to navigate in a wheelchair. the next morning when we go for our presentation for the tickets the lady came to get us, gave us crummy breakfast, I ask could the kids have their tickets so they didn’t have to set through it? She said absolutely not and they have to leave, not 30 minutes into her presentation to sell us a timeshare she got extremely rude and nasty with us and said it was clear this wasn’t for us and that we wouldn’t be getting our waterpark tickets. I said that was terrible and that I would be speaking to the manager as they already wasted our time, she said she didn’t care, they get bad reviews all the time. Horrible place!
Thank you for rating the Westgate Vacation Villas Resort. We are glad you enjoyed your time with us, and we invite you to visit again soon! Sincerely, Trina
the room was better than i expected, on site food and amenities were better than i expected. Very crowded but its disney area so its expected. Definitely coming back to westgate,
Thank you for choosing to be our guest! We are happy to hear that you enjoyed your room accommodations, as well as our different amenities. We are during high peak season, and we apologize if you felt our resort may have been too crowded. We are honored to have had the chance to serve you and look forward to your future visits. Regards, Sam
Had all amenities on the property. place was accomodating to our needs
Dear Guest, We appreciate your great rating of our property! At Westgate our goal is to deliver "5 Star" service to all of our guests and visitors, and it brings us great pleasure to see that your stay with us was nothing short of excellent. We look forward to our next opportunity to serve you! Regards, Kai
Wesley, We appreciate you taking the time to share your comments with us. We are thrilled that you and your wife enjoyed our resort! We hope to see you again.