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Westgate Vacation Villas Resort

3.5 out of 5.0

Recent guest reviews

Had all amenities on the property. place was accomodating to our needs

Waterpark was great. Room had trash, blood stain, dirty. Movie theater was tiny, they try to sell you timeshares. Room was far from amenities.

The color on the building family joying friendly llace

Run down, dirty, smelled, no WiFi. We left one day early cause I was not spending another night in the room. Can not believe this is a time share and people actually buy into it

I loved everything how convenient it was to get wat you needed it was plenty for the kids to do and adults

So much to do with kids. Pools were nice and clean. Decent arcade. Didn’t like my room that much , very small and plain and far from everything.

The staff dose not know what they are doing It took them 4 hours to check in You call them for stuff the first phone they said sure and you wait till next day no body response then they tell you sorry we do not have that

over all it was very nice i just didnt like the long wait at the check in line and given mis-information.

The property is clean. There are many things to do without leaving the property.

1.5 hour check in standing after walking the park and all day. Get to room and keys don't work, had to wait for security. The room was filthy, found a pill on the floor, thank goodness it wasn't my two year old who found it. Second day came back from parks to the master bath being soaked, the room above us must not have used their shower curtain and their leak came though the AC vent in our bathroom so everything was soaked, now I know why their was black mold in bathroom. Just old in general, dirty and disappointing. We have stayed at 3 other West Gates and after this stay will be finding elsewhere.

This stay was very nice :) the only critique is that they did not come to clean or refresh towels etc after we left on 2nd day. Other than that all else great!

We had an amazing weekend I loved the Jacuzzi and the pools.

The building (building H) we were in was very outdated, unclean and broken. The tub did not drain nor did one of the sinks. Housekeeping did not come every day. Completly different from the rooms we toured. The timeshare discussion was very aggressive and they didn't let us leave for 5+ hours. They misrepresented the timeshare program and with quick talking antics didn't discuss the key points that ultimately show the program would've swimdled us. When we asked about the fine print it was skipped over. Even the Finance guy in the room said it wasn't clearly represented. Don't waste your time and money on this. We will not get back to Westgate because of this experience.

This is a beautiful hotel, with very nice villas. The negative part about the whole experience was the highly inefficient registration process. The line waiting to register was so long, and it wrapped around a couple of times, making one feel as though they were in a line waiting for a ride at Disneyworld. Apparently they need to hire more representatives and even perhaps form single lines leading to each representative (at least to appear to guests waiting that they are not in such a long line). It seems that another reason for big delays is that the representatives are possibly using valuable time trying to wrangle people into signing up for the time share tours(which they tout only takes 1 hr, that ALWAYS turn into 4-5 hrs). Having to wait in line for almost 2 hrs is ridiculous! This fact alone turns a person's opinion of it being a wonderful resort into it being torture before you can get in. It certainly deters anyone from wanting to stay there again.

7700 Westgate Blvd. Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Westgate Vacation Villas Resort places you within a 10-minute drive of popular sights such as Old Town and Disney's Typhoon Lagoon Water Park. This 1184-room, 3.5-star resort has 14 outdoor pools along with a marina and a water park.


Dining

Relish the American cuisine at Drafts Sports Bar, one of 3 onsite restaurants. You can get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker. Weekly housekeeping is available.


Property features

Westgate Vacation Villas Resort features a marina, 14 outdoor pools, and a water park. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly resort include a children's pool, a fitness center, and 13 spa tubs.

Room options

Villa, 1 Bedroom

King 1 | Sleeps 4

Villa, 2 Bedrooms

King 1 | Sleeps 6

Deluxe Villa, 2 Bedrooms

King 1 | Sleeps 8

Deluxe Loft, 2 Bedrooms (Villa)

Twin 6 | Sleeps 10

Guest reviews for Westgate Vacation Villas Resort

Everyone (37) Couples (53) Business (11) Family (148) Other (7) Friends (12)
5
Family with small children Families

Had all amenities on the property. place was accomodating to our needs

By on Jul 12, 2019

3
Families Family with small children

Waterpark was great. Room had trash, blood stain, dirty. Movie theater was tiny, they try to sell you timeshares. Room was far from amenities.

By on Jun 14, 2019

Review comment responded on Jul 10, 2019

Thank you for taking the time to leave a review. We regret to learn that you had some concerns during your stay regarding cleanliness. Cleanliness is of priority to us, and our housekeeping team is in place to ensure that each unit is up to par prior to your arrival. We do hope that any issues with your room accommodations were brought to the attention of our staff so we could try to address this for you. We are always looking to improve and your feedback is of great help. We truly value your business, and sincerely hope you allow us the opportunity to welcome you back in the future. Kindly, Britney

4
Family with small children Families

The color on the building family joying friendly llace

By on May 27, 2019

1
Families

Run down, dirty, smelled, no WiFi. We left one day early cause I was not spending another night in the room. Can not believe this is a time share and people actually buy into it

By on May 3, 2019

Review comment responded on May 16, 2019

Thank you for taking a moment to leave a review. We regret to hear that your stay with us was anything less than exceptional. As our valued guest, you deserve a room that has been perfectly prepared for your arrival down to the very last detail. We do apologize that your room’s conditions were not up to par with our typical standards in regards to cleanliness. Although you mentioned this may be your last visit, we certainly hope you give us another chance to turn your thoughts around. Regards, Sam

3
Everyone

By on May 1, 2019

Review comment responded on May 8, 2019

We appreciate you leaving a rating. We are pleased to know that you enjoyed some aspects of your stay with us. We are always looking to improve and your feedback is of great help. We hope that we have the opportunity to welcome you again in the future to fully exceed your expectations. Kind Regards, Britney

5
Families Partner Couples Friends

I loved everything how convenient it was to get wat you needed it was plenty for the kids to do and adults

By on Apr 27, 2019

Review comment responded on Jul 10, 2019

We appreciate the fantastic rating on your experience. We are delighted to know that you enjoyed your time with us. We are honored to have had the chance to serve you, and we hope to see you again soon. Kindly, Britney

3
Everyone

By on Apr 25, 2019

Review comment responded on Jul 10, 2019

We appreciate you leaving a rating. We are pleased to know that you enjoyed some aspects of your stay with us. We are always looking to improve and your feedback is of great help. We hope that we have the opportunity to welcome you again in the future to fully exceed your expectations. Kind Regards, Britney

2
Everyone

By on Apr 23, 2019

Review comment responded on Jul 10, 2019

By leaving a 2- star rating, it is evident that for some reason you did not enjoy your stay. Although we do not know what caused you to feel this way, we hope to have the opportunity to serve you again and change the negative impression you currently have of Westgate Vacation Villas Resort. Regards, Britney

4
Family with small children Families

So much to do with kids. Pools were nice and clean. Decent arcade. Didn’t like my room that much , very small and plain and far from everything.

By on Apr 17, 2019

Review comment responded on Jul 10, 2019

We appreciate you leaving a rating. We are pleased to know that you enjoyed some aspects of your stay with us. We are always looking to improve and your feedback is of great help. We hope that we have the opportunity to welcome you again in the future to fully exceed your expectations. Kind Regards, Britney

1
Everyone

By on Mar 31, 2019

Review comment responded on Apr 10, 2019

Thank you for your review. We hope that you return to our resort again to experience more of what we have to offer. Regards, Ray

Westgate Vacation Villas Resort

7700 Westgate Blvd., Kissimmee, FL 34747
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.