I wasn’t told we wasn’t getting cleaning service till the 4th day of my stay, I stood for 6days didn’t get new towels till the 3rd day I wasn’t please with the service & the shuttle service, they never answered the phone I was expecting more
Staff were all friendly and helpful
Felt like We were on own island and similar to a cruise ship. Clean rooms and amenities. Wish outdoor bar was open past 8- limited options otherwise!
The resort did not bring any real kind of excitement to us, it was just meh. It was clean and the staff was friendly. The guard entrance was weird, on one side you have to go through a guard entrance, on the other side you just drive in, that was kind of annoying. Also the buildings are labeled with letters on the outside of them, but the rooms are only #'s so finding the rooms at first was not the easiest. The hotel room was real simple and plain. No exhaust fans in the bathroom area so everything stays steamy and does not pull any orders out. The shower had a glass wall and you walked into an opening, it did not have a door or curtain to keep water from getting out of the shower, so the floor gets wet. Overall I think the rooms are over priced for what you get. But I guess you are paying for the name of the resort.
Availability of multiple restaurants within walking distance
The property was one of the cleanest and beautifully decorated that I have been to. Loved the fresh, crisp coastal theme vs traditional hotel decor. Rooms were immaculate, beds were very comfortable. Room was ready 3 hours early on check in.
The public areas of the property are beautiful and seem to be well maintained. However, the cleanliness of our room left much to be desired. The floors were gritty and within 30 minutes upon arrival my white socks were white no more. The tablet that is to be used for guest services etc was grimy, sticky and covered in fingerprints. On that same table where the tablet is housed, between the beds, were dried, used contact lenses. The lightning options in the room itself are not appropriate, supposedly there are lamps on order? Lastly, we had specifically asked for a “down-free” room as we are both allergic. We called and asked for down-free pillows upon arrival. They never arrived and my husband was treated like that was just too much of a request. In summary, the public areas of the property are amazing, the food, the views, all second to none for being land-locked. Please work on room maintenance, cleanliness and staff education regarding allergies to down etc.
Excellent Resort, Excellent Customer Services, I love it
Bed was very uncomfortable and no solution to it. Was charged extra and the manager could care less said they would get back to me and never did.
Beautiful property, great staff, many near by restaurants on site or within walking distance. Live music was great by the pool and indoors. Many things to do on site. We will be back!
The staff at this location are very accommodating and very friendly
Tropical ambience was pleasing and clean. Customer Service front desk not so accommodating.
Good cheeseburger! Wonderful atmosphere! Bar was closed early bummer. Nice gift shop
Great resort and great overall! We had an excellent time.
Breakfast wasn’t very good. I liked the pools. Water park pics on website is deceiving because it’s a separate park not part of the hotel
I love love love this place we are definitely coming back and staying longer!!! The room amazing The pool amazing The staff amazing!!!!!!!!!!
Located in West Kissimmee, Margaritaville Resort Orlando is within a 15-minute drive of popular attractions such as Disney's Blizzard Beach Water Park and ESPN Wide World of Sports. This 186-room, 4-star resort has 2 outdoor pools along with a full-service spa and 3 restaurants.
Enjoy dining at On Vacation, one of 3 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:30 AM.
All 186 soundproofed accommodations feature sitting areas. 54-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and laptop-compatible safes.
Guests of Margaritaville Resort Orlando have access to a full-service spa, 2 outdoor pools, and a fitness center. The front desk is staffed 24/7 to help with concierge services, access to locker space, and luggage storage. Other amenities at this spa resort include free WiFi in public areas, a business center, and a kids' club.
I wasn’t told we wasn’t getting cleaning service till the 4th day of my stay, I stood for 6days didn’t get new towels till the 3rd day I wasn’t please with the service & the shuttle service, they never answered the phone I was expecting more
Staff were all friendly and helpful
Dear guest, thank you so much for staying with us at Margaritaville Resort Orlando
Felt like We were on own island and similar to a cruise ship. Clean rooms and amenities. Wish outdoor bar was open past 8- limited options otherwise!
Dear Guest, Thank you so much for staying with us. We have our bar inside with live entertainment after that time as well as we have all the bars as the Promenade open. Thanks again
The resort did not bring any real kind of excitement to us, it was just meh. It was clean and the staff was friendly. The guard entrance was weird, on one side you have to go through a guard entrance, on the other side you just drive in, that was kind of annoying. Also the buildings are labeled with letters on the outside of them, but the rooms are only #'s so finding the rooms at first was not the easiest. The hotel room was real simple and plain. No exhaust fans in the bathroom area so everything stays steamy and does not pull any orders out. The shower had a glass wall and you walked into an opening, it did not have a door or curtain to keep water from getting out of the shower, so the floor gets wet. Overall I think the rooms are over priced for what you get. But I guess you are paying for the name of the resort.
Dear guest, Thank you for your feedback. I a so sorry that you were confused on which entrance to use. There is a sign for new guests and guests with keys. The letters on the building are required for the Fire Code. The Hotel is five floors with and odd side and an even sign. I am so sorry that you did not like our shower. Thanks again for staying with us and we look forward to your return.
Availability of multiple restaurants within walking distance
Dear Guest, Thank you for enjoying our property.
Dear Guest, thank you for staying with us at Margaritaville Resort Orlando.
The property was one of the cleanest and beautifully decorated that I have been to. Loved the fresh, crisp coastal theme vs traditional hotel decor. Rooms were immaculate, beds were very comfortable. Room was ready 3 hours early on check in.
Dear guest, Thank you so much for staying with us at Margaritaville Resort Orlando.
The public areas of the property are beautiful and seem to be well maintained. However, the cleanliness of our room left much to be desired. The floors were gritty and within 30 minutes upon arrival my white socks were white no more. The tablet that is to be used for guest services etc was grimy, sticky and covered in fingerprints. On that same table where the tablet is housed, between the beds, were dried, used contact lenses. The lightning options in the room itself are not appropriate, supposedly there are lamps on order? Lastly, we had specifically asked for a “down-free” room as we are both allergic. We called and asked for down-free pillows upon arrival. They never arrived and my husband was treated like that was just too much of a request. In summary, the public areas of the property are amazing, the food, the views, all second to none for being land-locked. Please work on room maintenance, cleanliness and staff education regarding allergies to down etc.
Dear guest, thank you for your feedback.
Excellent Resort, Excellent Customer Services, I love it
Dear Guest, Thank you so much for your comment on Margaritaville Resort Orlando. Please come back soon.
Bed was very uncomfortable and no solution to it. Was charged extra and the manager could care less said they would get back to me and never did.
Dear Guest, I am sorry that you had an issue with the bed. Since you are on as anonymous we don't know how to get in touch with you and find out about the other issues.
Dear Guest, I am so sorry for that. I am sorry that we were not made aware of our shortcoming while you were here as we could have fixed them immediately. We hope that you try us again.