Customer service is top notch. From the manager down to the house keeping this hotel staff cares about their guest. Even Bottles of water upon checking. The hotel location is good fro those visiting the parks but not so in the middle of busy hotels. Worth every dollar.
How clean everything was and very friendly staff
Property staff were extremely friendly and helpful.
A decent stay with a clean room and a very affordable cost. BUT very limited TV channels, very poor in room coffee and no breakfast items. We would stay again, but only to save some money. If you want better amenities, spend more and stay elsewhere.
I received a call from the hotel the day we were checking in to check on our arrival as they close at 11pm. I had stayed here before and this was a change. I later found it on the site at the bottom of the page. Seems to me this is rather significant and should be front and center. I explained our arrival would be 1230-1am. I offered to pay ahead and have a key left. The woman said someone would be there. When we arrived the door was locked and there was someone at the desk. He stared at us and hesitated to come to the door. He had a sign on the door with the new hours. He did let us in and proceeded to discipline us on our arrival as he thought we were to arrive by 1230 and it was 1243 which is what I had told them. He finally checked us in and told us there is someone on property 24 hours so now I was really confused about the check in issue. He also said that 4 parties had checked in in the last 30 minutes. Clearly their hours are not clearly seen on the site. I have never been treated that way upon checking into a hotel and would never stay there again.
Great value for the cost. Welcoming and courteous staff.
The motel was a bit run down, and in need of some basic repairs, The laundry facilities were closed with set times for use and the low rates invited long term tenants whom overwhelmed the little time for laundry use, The toilet paper dispenser was hanging off the wall and in need of repair, overall for the price for the motel rooms matched the amenities, on the plus side the staff were both pleasant and the rooms were clean. I would recommend this motel if you are trying to save money and can accept the condition. personally I would have chosen differently if I was aware of this. No gym.
Hotel acorde al precio abonado. Muy bueno el staff.
The property was in average condition, but the incredibly friendly and helpful staff made up for any imperfections...(c:
It was a nice place for the price we paid. The room was clean and the people were friendly.
Nothing in particular. Sheets were clean fairly roomy accommodations.
We needed a cheap place to stay for a 3 day weekend Disney trip. This fit the bill perfectly. It's just outside the Disney Resort area. It is closest to Animal Kingdom. We arrived super late but check in was easy and fast. The room was super clean and equipped with a fridge, coffee pot, microwave. It had everything we needed. It is located behind a McDonalds and very close to other businesses. Breakfast included from 6am-9am. We didn't even have time to use the pool.
Clean,quiet and comfortable. Wonderful staff. Excellent service. The cleaning crew kept the rooms clean and always smelling fresh.
A clean, basic hotel room. Nothing fancy, but a good price being close to Disney. Comfortable beds and friendly staff.
Great place will definitely stay again and again nice clean rooms beds too excellent staff iam am very happy with booking here
Located in West Kissimmee, Destiny Palms Hotel Maingate West is within a 15-minute drive of popular attractions such as ESPN Wide World of Sports and Epcot®. Each of the 100 rooms at this hotel includes a refrigerator, a coffee maker, and a flat-screen TV.
All 100 soundproofed rooms provide refrigerators, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Ironing boards and desks are other standard amenities.
Guests of Destiny Palms Hotel Maingate West enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Additional amenities include laundry facilities and a vending machine.
Customer service is top notch. From the manager down to the house keeping this hotel staff cares about their guest. Even Bottles of water upon checking. The hotel location is good fro those visiting the parks but not so in the middle of busy hotels. Worth every dollar.
Thank you so much for your feedback we truly appreciate it. Hope to see you soon ☺
thank you for staying with us
How clean everything was and very friendly staff
thank you for staying with us
thank you for staying with us
Property staff were extremely friendly and helpful.
thank you for staying with us we appreciate the feedback
A decent stay with a clean room and a very affordable cost. BUT very limited TV channels, very poor in room coffee and no breakfast items. We would stay again, but only to save some money. If you want better amenities, spend more and stay elsewhere.
Thank you for staying with us we appreciate the feedback
I received a call from the hotel the day we were checking in to check on our arrival as they close at 11pm. I had stayed here before and this was a change. I later found it on the site at the bottom of the page. Seems to me this is rather significant and should be front and center. I explained our arrival would be 1230-1am. I offered to pay ahead and have a key left. The woman said someone would be there. When we arrived the door was locked and there was someone at the desk. He stared at us and hesitated to come to the door. He had a sign on the door with the new hours. He did let us in and proceeded to discipline us on our arrival as he thought we were to arrive by 1230 and it was 1243 which is what I had told them. He finally checked us in and told us there is someone on property 24 hours so now I was really confused about the check in issue. He also said that 4 parties had checked in in the last 30 minutes. Clearly their hours are not clearly seen on the site. I have never been treated that way upon checking into a hotel and would never stay there again.
We are sorry but due to Covid-19 we close the front desk at 12 am. On the Expedia website it states at 11pm but we do an extra hour. We're sorry this has occurred and will check with Expedia to make sure they have provided the correct information.
Great value for the cost. Welcoming and courteous staff.
Thank you for the review
The motel was a bit run down, and in need of some basic repairs, The laundry facilities were closed with set times for use and the low rates invited long term tenants whom overwhelmed the little time for laundry use, The toilet paper dispenser was hanging off the wall and in need of repair, overall for the price for the motel rooms matched the amenities, on the plus side the staff were both pleasant and the rooms were clean. I would recommend this motel if you are trying to save money and can accept the condition. personally I would have chosen differently if I was aware of this. No gym.
thank you for staying with us we appreciate the feedback
Thank you for staying with us , we truly appreciate your feedback ☺