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Extended Stay America-Orlando-Southpark-Commodity Circle

2.5 out of 5.0

Recent guest reviews

Personal no habla español. Perfecto para estadias cortas y visitar los parques. Un poco alejado del international drive. Pero el area es tranquila y prefecta para descansar. Se puede comprar comida y preparar en la habitacion. La TV cable solo hay un canal en español que solo dan novelas y deportes especialmente liga MX. Los demas canales son en ingles sin subtitulos ni SAP. Algunas personas se quejan de que no hacen la limpieza diaria pero para nosotros que solo somos 2 y nos agrada la privacidad es perfecto ya que nadie entra en la habitacion en nuestra ausencia. Es un hotel seguro y tranquilo.

extra linens are not delivered to room, you must go pick up at desk. breakfast is coffee and bagged bagels no dishes/silverware/ glasses in room. front desk closes at 11pm ? how can a hotel not have 24 front desk staff?

I would never stay again! This hotel was not cheap and for 140.00 I at least expected to be able to get an extra pillow. There was nothing in the rooms like coffee maker, utensils, cups, paper towels. You had to ask for everything. Windows on first floor did not lock. It stunk in the room. We switched rooms once and no better. If I had not already paid on line I would have left! Do not waste your money. I have stayed in many places that had all your home away from home needs and never had to ask for everything I needed in the room. This place is a joke! Horrible! Rip Off. I did not feel safe!

As soon as I open the door we got hit the strongest curry smell tou can imagine. There was a small cockroach too. Got another room with ants that could use anpther clean up. Not impressed at all with this hotel brand. Most likely will never try it again. Very disappointed!

Room could use some work. Shower head was hanging from wall and handle on floor. They didnt fix in a two night stay. Remote for tv didnt work either and they said they would fix it tomorrow but didnt. Should have been about half the price for the quality.

I had a horrible stay in this hotel. The room was not clean...

Room was very good , full kitchen , 8 min from shopping center(Fl Mall) . Walmart 5 min, free parking and fast internet, the price was very good for a room where 4 could sleep .

If your looking for customer service this isn't the place. If your without transportation it's not within the proximity of International Dr. Where there is more for the eye to see and more for the belly to feed.

3-DAYS & 4 NIGHTS ABSOLUTELY NO ROOM SERVICE AND NO PRIOR DISCLOSURE OF THE EXEMPT SERVICE. GOOD-LUCK!

when I got into my room, it was pleasant, but that was about it. There was no purchasable food, and I was hungry!, no dishes, AT ALL. I presume you have to request them ahead of time. And there was only 1/4 of a roll of toilet paper-NO back up rolls. No coffee (that I found). The bed was more comfortable than most, but nowhere near the best Ive slept in. The A/c blew right over the bed...I didn't check for movable louvers. In the morning, they were out of Orange Juice, creamer for coffee, and the breakfast was minimalist, which I was not upset about. On my checkout morning, I overslept the 11:00 checkout and called the front desk and she said nicely, "we only charge actually after 1:00 PM. No fewer than 4 people knocked on the door around 11: 45, and then the asst. manager knocked and explained that 1:00 was too late. Overall, though, the staff was accommodating and tried to be genuinely helpful, and DID call me a cab promptly which came when they said they would. So, yes, it was OK, but barely. The price was perfect for what I got

Good service and location but very poor breakfast.

It was perfect for what we needed. Nice to have a little extra space

The stay was exactly what I was looking for ! Nothing to big but nothing trashy either ! Just a weekend getaway for me and the lady ! Enjoyed it a lot !

We thought it was good for money. could have been better

It was fine and price was great for what I needed. Just a little shopping and a night on the town

I only stayed one night but I liked the staff and the hotel in general

Location was not that great! But overall not a bad hotel I would visit again...

If I'm working in the area I always try to stay here first. Comfy beds and a great staff

Hotel was clean and comfortable very nice size room. Location is great have everything around you within a 10-15 minute drive. I was very happy with my experience.

This was a great room for the price. The shower was great and the pool nice. The room was very clean and the area was safe. The only thing was the breakfast was ver limited. Muffins, yogurt, and oatmeal

8687 Commodity Circle Orlando FL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Extended Stay America-Orlando-Southpark-Commodity Circle places you within 3 miles (5 km) of popular attractions like Florida Mall and Orange County Convention Center. This 137-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. I-Drive 360 and Aquatica are also near this Orlando hotel.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

All 137 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

At Extended Stay America-Orlando-Southpark-Commodity Circle, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, laundry facilities, and barbecue grills.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Suite, 1 Bedroom, Non Smoking

Full 2 | Sleeps 6

Guest reviews for Extended Stay America-Orlando-Southpark-Commodity Circle

Everyone (10) Business (6) Couples (9) Family (4) Friends (1) Other (1)
2
Everyone

extra linens are not delivered to room, you must go pick up at desk. breakfast is coffee and bagged bagels no dishes/silverware/ glasses in room. front desk closes at 11pm ? how can a hotel not have 24 front desk staff?

By on Mar 26, 2018

Review comment responded on Mar 28, 2018

It is disheartening to read we didn’t live up to your expectations in regard to our grab-and-go offerings. We have shared your comments with the concerned team as we plan any changes in the future. Also, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Please consider giving us another chance so we can make your next trip pleasant in every respect. Sincerely, Hotel Management

1

last day in fl

Everyone

I would never stay again! This hotel was not cheap and for 140.00 I at least expected to be able to get an extra pillow. There was nothing in the rooms like coffee maker, utensils, cups, paper towels. You had to ask for everything. Windows on first floor did not lock. It stunk in the room. We switched rooms once and no better. If I had not already paid on line I would have left! Do not waste your money. I have stayed in many places that had all your home away from home needs and never had to ask for everything I needed in the room. This place is a joke! Horrible! Rip Off. I did not feel safe!

By , from new jersey on Mar 18, 2018

Review comment responded on Mar 21, 2018

Kelly, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management

2

curry smell!

Everyone

As soon as I open the door we got hit the strongest curry smell tou can imagine. There was a small cockroach too. Got another room with ants that could use anpther clean up. Not impressed at all with this hotel brand. Most likely will never try it again. Very disappointed!

By on Feb 11, 2018

Review comment responded on Feb 13, 2018

Please accept our apologies that we failed to provide you with the clean and comfortable room that you deserved and regret the inconvenience caused. We take the cleanliness of our rooms very seriously and steps are already underway with our housekeeping team to ensure this does not happen again. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management

1

needs maintenance

Everyone

Room could use some work. Shower head was hanging from wall and handle on floor. They didnt fix in a two night stay. Remote for tv didnt work either and they said they would fix it tomorrow but didnt. Should have been about half the price for the quality.

By , from las vegas on Jan 12, 2018

Review comment responded on Jan 17, 2018

We sincerely apologize for the problems you encountered while being here. To provide a fully functional room is most important for us, but we are extremely sorry we fell short in making this happen for you. We have shared your concerns with the responsible teams in an effort to improve our performance moving forward. Please consider choosing us again so we can restore your trust. Sincerely, Hotel Management

1

horrible hotel

Everyone

I had a horrible stay in this hotel. The room was not clean...

By on Jan 3, 2018

Review comment responded on Jan 5, 2018

Thank you for your feedback. We have read your comments and are sorry to know we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, Hotel Management

5

great hotel

Everyone

Room was very good , full kitchen , 8 min from shopping center(Fl Mall) . Walmart 5 min, free parking and fast internet, the price was very good for a room where 4 could sleep .

By , from Orlando fl on Nov 30, 2017

Review comment responded on Dec 3, 2017

Luis, on behalf of Extended Stay America we thank you for staying with us and allowed us to be of your service. We are grateful to read you were benefitted with our convenient location and that you were impressed with your spacious room along with the great value we offer. Thanks once more, and we would look forward to your next visit soon. Sincerely, Hotel Management

3

not a walking distance to international dr

Everyone

If your looking for customer service this isn't the place. If your without transportation it's not within the proximity of International Dr. Where there is more for the eye to see and more for the belly to feed.

By , from MA. on Mar 8, 2017

Review comment responded on Mar 10, 2017

Thank you for being a guest at our hotel. We are sorry our location was not that appealing to you and also for the service issue you experienced during your stay. I will be sure to share your concerns with my management team to ensure no future guest experiences the same. We hope this did not detract your overall pleasant stay. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, General Manager

2
Everyone

3-DAYS & 4 NIGHTS ABSOLUTELY NO ROOM SERVICE AND NO PRIOR DISCLOSURE OF THE EXEMPT SERVICE. GOOD-LUCK!

By on Nov 1, 2016

Review comment responded on Nov 3, 2016

Thank you for being our guest and providing your comments regarding your recent visit to our hotel. I apologize for the inconveniences you describe in your feedback. I will verify the information on our website is current and accurate so our guests are aware of our weekly housekeeping service and other complimentary amenities. Thank you for bringing this to our attention. General Manager

3

almost more than ok...

BusinessTravelers

when I got into my room, it was pleasant, but that was about it. There was no purchasable food, and I was hungry!, no dishes, AT ALL. I presume you have to request them ahead of time. And there was only 1/4 of a roll of toilet paper-NO back up rolls. No coffee (that I found). The bed was more comfortable than most, but nowhere near the best Ive slept in. The A/c blew right over the bed...I didn't check for movable louvers. In the morning, they were out of Orange Juice, creamer for coffee, and the breakfast was minimalist, which I was not upset about. On my checkout morning, I overslept the 11:00 checkout and called the front desk and she said nicely, "we only charge actually after 1:00 PM. No fewer than 4 people knocked on the door around 11: 45, and then the asst. manager knocked and explained that 1:00 was too late. Overall, though, the staff was accommodating and tried to be genuinely helpful, and DID call me a cab promptly which came when they said they would. So, yes, it was OK, but barely. The price was perfect for what I got

By , from Richmond, VA on Aug 15, 2016

Review comment responded on Aug 19, 2016

Thanks for being our guest and for your feedback of Extended Stay America Orlando - Southpark - Commodity Circle. We are happy to know that your overall visit was pleasant, and you enjoyed the great value we offer and got a great night’s sleep. That being said, we are sorry for any inconvenience caused while here. Kitchenware for your suite is available at the front desk to ensure cleanliness, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope to welcome you back on your next visit to Orlando area. Sincerely, General Manager

3
Everyone

Good service and location but very poor breakfast.

By on Apr 1, 2016