Very Friendly and attentive staff. Really try to make you feel at home.
This resort has the best customer service. I will definitely look here first when booking in Orlando in the future.
Clean, safe, beautiful and close to everything
I didn’t like that they took the slide off the Volcano
The connecting door to the adjacent suite was thin; therefore, conversations snd activity could be heard easily in the adjoining unit.
Experience was excellent
Spacious and clean. The property was equipped with everything that is needed. Just bring yourself!
Excellent staff and communication
their was texting service with the guest and front desk and they respond very fast like that a lot
Normal
Loved it
Loved Everything
I liked the activities: pickleball, pools, organized events, walking distance to restaurants, groceries. Needed some maintenance. Rusty stairways. Our room had a bath tub in the the middle of it (weird).
Cleanless off place. Didnt like now to many place to eat at place
Awesome love this place
Clean and well maintained. Staff was friendly and location was great. You can hear your neighbor if they are louder than usual. The parking could be a challenge at times because of the number of spaces per building. Overall a very good experience. Will stay there again.
It was very quiet
Cypress Pointe Resort by Diamond Resorts places you within 3 miles (5 km) of popular attractions like Disney Springs® and Disney Springs® Area. This 3-star aparthotel has 336 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
Enjoy a bite to eat at Cafe Pointe, the aparthotel's onsite restaurant. You can get a quick energy boost at the coffee shop/cafe.
Each apartment has an array of amenities, including a microwave, a coffee maker, and free local calls. A TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a ceiling fan, a safe, and an ironing board.
Cypress Pointe Resort by Diamond Resorts features an outdoor pool, a children's pool, and a gym. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a spa tub, and an outdoor tennis court.
Very Friendly and attentive staff. Really try to make you feel at home.
This resort has the best customer service. I will definitely look here first when booking in Orlando in the future.
Thank you for your feedback. We definitely looking forward to see you back.
Clean, safe, beautiful and close to everything
Thank you for your review we really appreciate it. We hope to see you back soon.
I didn’t like that they took the slide off the Volcano
Thank you for taking the time to complete our survey and providing us with your feedback. We have removed the slides back in October 2021 and we have contacted all 3rd parties to remove picture from their websites.
The connecting door to the adjacent suite was thin; therefore, conversations snd activity could be heard easily in the adjoining unit.
Thank you for your feedback!
Experience was excellent
Thank you so much for the feedback, we really appreciate it
Spacious and clean. The property was equipped with everything that is needed. Just bring yourself!
Thank you for your feedback! We're glad you enjoyed your stay with us!
Excellent staff and communication
We are glad to see you enjoyed your stay at the resort, thank you for staying with us and hope to see you back soon!
their was texting service with the guest and front desk and they respond very fast like that a lot
Thank you for staying with, we appreciate your feedback and are glad to see you enjoyed your stay!
Thank you for the feedback, we really appreciate it