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Recent guest reviews

Nice area Very clean No elevator

Excellent location - close to everything

This place is perfect for families!! It’s close to the parks and very comfortable after a tiring day.

Great resort, very spacious 2 vwdrrom

Toilet paper holder would not hold toilet paper, house cleaners noise as in letting door slam when going in and out of a room while cleaning, put lock bar so so won’t close all the way very hard to sleep. The one bathroom sink would not drain. Beds were comfortable, staff at lobby nice and fast. Requested later check out and the front desk said ok 1100am, but clean staff came knocking at 1000am.

It’s an older property that needs some upgrading. Pool should have umbrellas available with the loungers. Would be nice to have more dining options on site.

The people near the rooms were very loud. Sounded like they were sleeping with us. Both mornings. We were woken early because of it.

I really enjoyed wish we could’ve stayed longer

Walls are paper thin can hear everything next door.

The staff was friendly the rooms were really nice 10/10 would definitely stay again

convenient location, the pool was fun for us and the kids.

Loved the location, the family atmosphere, and the overall experience!

The staff was nice and friendly love the resort had a sister hotel in the back had access to that were there was a bar,peewee golfing had an amazing time all was offered grilling supplys and all

PLEASE READ BEFORE BOOKING!!!!Cypress pointe wasn’t to bad, besides the parking, lots of work causing no parking close to the room. NO ELEVATORS!! BEWARE BEWARE they make you sit in on a required 120 min timeshare presentation and when you kindly say NO they then send some MANAGER to “close the table out” making you feel hostage because if you leave they won’t give you credit for sitting through and charge you full price for your room, when you tell the manager NO they send over someone from corporate telling us what a deal we are getting and when you say NO to her they send over hospitality guy. the price dropped like 3 times with each person offering some other package.. so finally beware orbitz doesn’t inform you of a required time share presentation!!!

We were told that there was on-sight security after 10pm, however we never saw security. There were no elevators, which made it difficult for my elderly father-in-law to get up and down the stairs. The pool was filthy and covered in leaves and debris and did not look like it had been cleaned in days. There was a lot of construction going on in the parking lot, however there was no mention of this on the website. Because of the construction multiple parking spots were closed off and it was extremely difficult to find parking. Most of the construction employees took up parking spots, making it even more difficult to find parking. The walls were extremely thin and we could hear people behind us, above us, and below us argue, move furniture around, and play loud music until midnight. The wifi was sporadic at best and we had to stand outside of the building most of the time to receive and send text messages. I was very disappointed with the overall experience and would not be returning.

Staff was very friendly and checking in was a breeze. Room was nice and clean great location only dislike not enough parking

The rooms were large and clean

Property as described

Great Location, near parks and shops. Large space with lots of room for the family. Large kitchen to cook and very comfy.

Treasure Cay Lane Orlando FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within 2 miles (3 km) of Lake Bryan, Cypress Pointe Resort by Diamond Resorts is within 3 miles (5 km) of Disney Springs® Area. This 3-star hotel has 336 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at Cafe Pointe, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

All 336 rooms feature microwaves, coffee makers, and free local calls. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Ceiling fans, safes, and ironing boards are also available.


Property features

Cypress Pointe Resort by Diamond Resorts features an outdoor pool, a children's pool, and a fitness center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this family-friendly hotel include a spa tub, an outdoor tennis court, and free WiFi in public areas.

Room options

Studio, 1 King Bed

1 King Bed | Sleeps 2

Condo 3 Bedrooms, Kitchen

1 Queen Bed, 2 King Beds and 1 Double Sofa Bed | Sleeps 8

Condo 2 Bedrooms, Kitchen

1 Queen Bed, 1 King Bed and 1 Double Sofa Bed | Sleeps 6

Condo (Run of the House)

1 King Bed | Sleeps 2

Guest reviews for Cypress Pointe Resort by Diamond Resorts

Everyone (49) Couples (23) Family (37)
5
Family Partner Couples

Nice area Very clean No elevator

By on Sep 8, 2021

Review comment responded on Sep 8, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Excellent location - close to everything

By on Sep 4, 2021

5
Family with small children

This place is perfect for families!! It’s close to the parks and very comfortable after a tiring day.

By on Aug 11, 2021

Review comment responded on Aug 11, 2021

Thank you so much for the positive feedback.

5
Everyone

Great resort, very spacious 2 vwdrrom

By on Jul 28, 2021

Review comment responded on Jul 28, 2021

Thanks for staying with us. We appreciate your feedback!

2
Family

Toilet paper holder would not hold toilet paper, house cleaners noise as in letting door slam when going in and out of a room while cleaning, put lock bar so so won’t close all the way very hard to sleep. The one bathroom sink would not drain. Beds were comfortable, staff at lobby nice and fast. Requested later check out and the front desk said ok 1100am, but clean staff came knocking at 1000am.

By on Jul 25, 2021

Review comment responded on Jul 25, 2021

We apologize for any inconvenience this may have caused to you. Please do not hesitate to contact the resort if further assistance is needed. As anonymous, we can not identify where issue occurred.

3
Family Family with small children

It’s an older property that needs some upgrading. Pool should have umbrellas available with the loungers. Would be nice to have more dining options on site.

By on Jul 17, 2021

Review comment responded on Jul 17, 2021

Thank you for your feedback.

3
Partner Couples

The people near the rooms were very loud. Sounded like they were sleeping with us. Both mornings. We were woken early because of it.

By on Jul 11, 2021

Review comment responded on Jul 11, 2021

Greetings, We regret if your experience was not as expected, in case you still at the resort, please feel free to contact us at the Front Desk for assistance. All our units are set up as lock-off and once again, we regret for the negative experience based on your feedback. Our security team is 24/7 available in case any assistance is needed. Front Desk Team

5
Family

I really enjoyed wish we could’ve stayed longer

By on Jul 9, 2021

2
Partner Couples

Walls are paper thin can hear everything next door.

By on Jun 27, 2021

Review comment responded on Jun 27, 2021

Greetings, We regret if your experience was not as expected, in case you still at the resort, please feel free to contact us at the Front Desk for assistance. All our units are set up as lock-off and once again, we regret for the negative experience based on your feedback. Our security team is 24/7 available in case any assistance is needed. Front Desk Team

5
Partner Couples

The staff was friendly the rooms were really nice 10/10 would definitely stay again

By on Jun 13, 2021

Review comment responded on Jun 13, 2021

Thanks for staying with us. We appreciate your feedback!

Cypress Pointe Resort by Diamond Resorts

8651 Treasure Cay Lane, Orlando, FL 32836
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