The website picture is very attractive, but inside are not, the price is very expensive per night. Bad experience
Centrally located. Tatiana at the reception was lovely.
The place was dirty. Hair in the bathroom, the flor had dirt on it I.e. wasn’t vacuumed. Then in the middle of the night the alarm went off so we got a flood on several floors. Our carpet was soaked vet and we didn’t get any sleep. It was a horrible experience. The shower did nothing have hot water. Probably the worst hotel experience ever. The crowd staying was party crowd. Outside the hotel was strong pot smell.
Beautiful location the rooms were a pretty good size, and the cost was perfect.
The front desk lady was SUPER helpful and friendly. She made the check-in process easy and fast! The king suite I reserved was cleaned when I arrived and spacious! Everything was great, they even have a pool outside and access to the walkway by the waterfront! (awesome views) My only complaint was that there was no room service (covid restrictions) but they provided us with enough towels and toiletries for our stay.
Clean
The parking issue was frustrating
No self parking available. Only valet for a daily fee not covered by the hotel
I liked the cleanliness of the room. Didn’t like that the TV didn’t work and couldn’t get in touch with the front desk to have someone come fix it. By the time I was able to speak with the front desk staff it was almost time to check out. The pool was closed which was a bummer. But overall the hotel is nice.
The hotel was clean and the staff were great. However I was disappointed at the lack of room service. Also upon returning from my stay, I did not receive my security deposit back. I paid for my stay and security deposit ($100) with my Cashapp card, come to find out they wasn't supposed to accept that as a form of payment.
everything was nice except for valet parking. They lost the key for our rental car, and still had the guts to charge me for valet parking.
There was nothing unique. It ended up being a place to lay my head & that’s it.
Great stuff and great rooms just didn’t like the location of the hotel thought I would of been closer to the night life. And woke up on my last day of vacation with bites after waking up.
La habitación se veía sucia, la atención en la recepción no fue clara y no hicieron aseo durante la estadía ......desayuno horrible lo entregaban en una bolsa para que uno lo preparara en el microondas de la habitación..... no lo recomiendo
Located in Downtown Miami, Comfort Inn & Suites Downtown Brickell-Port of Miami is adjacent to James L. Knight Center and within a mile (2 km) of other popular sights like Bayside Marketplace. This 149-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 149 rooms feature free local calls and desks. Guests can expect free WiFi and 40-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Housekeeping is available once per stay.
Guests staying at Comfort Inn & Suites Downtown Brickell-Port of Miami enjoy an outdoor pool, free WiFi in public areas, and an ATM. Valet parking is available for USD 37.50 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
The website picture is very attractive, but inside are not, the price is very expensive per night. Bad experience
Centrally located. Tatiana at the reception was lovely.
We truly appreciate choosing to stay with us! Hope to see you again!
The place was dirty. Hair in the bathroom, the flor had dirt on it I.e. wasn’t vacuumed. Then in the middle of the night the alarm went off so we got a flood on several floors. Our carpet was soaked vet and we didn’t get any sleep. It was a horrible experience. The shower did nothing have hot water. Probably the worst hotel experience ever. The crowd staying was party crowd. Outside the hotel was strong pot smell.
Yes we did have a flood from our 10th floor down to the lobby. These types of situations are out of our control but I know the staff did everything we could to make sure the hotel was safe and got cleaned up. Outside there is a boat that comes with large party crowds and we try to tell those same guests to find there way home safely but this is Miami and there is so much we can do.
Beautiful location the rooms were a pretty good size, and the cost was perfect.
We are happy that you enjoyed your stay! We hope to see you again!
The front desk lady was SUPER helpful and friendly. She made the check-in process easy and fast! The king suite I reserved was cleaned when I arrived and spacious! Everything was great, they even have a pool outside and access to the walkway by the waterfront! (awesome views) My only complaint was that there was no room service (covid restrictions) but they provided us with enough towels and toiletries for our stay.
Thank you! We try our very best to make sure all our guest leave happy! hope to see you again!
Clean
Thank you. Our team works very hard to maintain the entire hotel clean and friendly even though sometime we might not have enough people to do so. Hope to see you again!
The parking issue was frustrating
We apologize you experienced a poor service with our Valet Company. I will share the feedback with them.
No self parking available. Only valet for a daily fee not covered by the hotel
We are a Valet only hotel. The fee is not included with the hotel.
I liked the cleanliness of the room. Didn’t like that the TV didn’t work and couldn’t get in touch with the front desk to have someone come fix it. By the time I was able to speak with the front desk staff it was almost time to check out. The pool was closed which was a bummer. But overall the hotel is nice.
Thank you for your feedback and the 5 of 5! We truly appreciate choosing to stay with us! Tatiana is a rock star! Hope to see you again!