Beautiful resort, great location, friendly and helpful staff!
Room service cleaning and washing bed linen
Perfect
The staff was great
Crowded, dirty, no resort feel, not family friendly
This property has seen better days. There have been a lot of changes/less services due to COVID which is understandable but would be nice if mentioned in detail ahead of time. I rented a SOAK daybed for 2 days and apparently they don't provide the fruit plate anymore and the service was super slow. One day I stood waiting at the entrance/check-in stand to the SOAK area for a good 20 minutes and there was no one so I ended up just looking at the seating arrangment chart and sat myself in the appropriate daybed. The room had most items removed so no robes, no slippers, no laundry service bags, etc. Room service is by request only, they will not automatically come. After a couple days, I requested new towels and they said they would take away the old and change out the garbages. I was quoted 10-15 minutes. I came back from dinner about 2 hours later and no towels or garbages had been changed out so I called again to request. On the second attempt the towels came. No attempt was made at the garbages so I just gave up at that point. Another day I rented a beach daybed. I was surprised that no one ever came over to check if we wanted to order any food or drinks. After a few hours I walked over to the food/beverage stand to place an order and the the employee said, "Yeah, we are very busy, take a menu and we will be over soon." I said I had been waiting quite awhile and I hadn't seen or heard from anyone. Another server outside the hut heard and felt bad and took order
Staff was very accommodating. There wasn’t anything I did not like.
Convenient location. Clean. Room was excellent. The only thing I didn’t like - pillow was too soft, I should have asked for a foam one.
I have stayed at the Lowe’s twice before. This time was disappointing. Great location. Room was ok. The room next to mine had a dog that barked periodically through the night. It was noisy with folks coming and going and doors slamming in the early morning hours.
Perfect location Terribly dirty!! The most dirty hotel Ever
Everything was clean and luxurious appearing . Felt like I was on a Carribbean island. When I come next time I’ll be sure to stay here again
I wasn’t to pleased with my stay this time — specifically with room cleaning services. With the whole world urging to stay clean, it took me a few days to actually get someone to my room to clean. But the floor was still dirty & countertops as well.
Though handicapped by Covid with restaurants closed, the staff was courteous and the facilities were clean.
Located in South Beach, Loews Miami Beach Hotel – South Beach is next to popular attractions like Collins Avenue Shopping Area and Miami Beach Boardwalk. This 790-room, 4.5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.
There are multiple options for onsite dining with 3 restaurants, including Preston's Market, which has ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop. For your convenience, a to-go breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
All 790 air-conditioned accommodations feature a separate bedroom. Guests can expect free WiFi and flat-screen TVs with pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Coffee makers, free newspapers, and safes are other standard amenities.
Loews Miami Beach Hotel – South Beach features a full-service spa, an outdoor pool, and a health club. Valet parking is available for USD 43.87 per day, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include 2 spa tubs, a sauna, and free WiFi in public areas.
Beautiful resort, great location, friendly and helpful staff!
Thank you for your feedback!
Thank you for your feedback!
Room service cleaning and washing bed linen
Thank you for your 5-star review! We're looking forward to welcoming you back soon for another memorable experience!
Perfect
Thank you for your 5-star review!
The staff was great
Thank you for your 5-star review!
Crowded, dirty, no resort feel, not family friendly
We appreciate your loyalty and want to thank you for taking the time to leave this review. We're equally disappointed to hear your stay did not meet your expectations and want to take this opportunity to grow and improve based on your feedback. We hope you’ll give us another chance to show you the service our team members pride themselves on. Should you choose to stay with us again, please reach out so we can ensure your stay is flawless.
Thank you for sharing your feedback.
This property has seen better days. There have been a lot of changes/less services due to COVID which is understandable but would be nice if mentioned in detail ahead of time. I rented a SOAK daybed for 2 days and apparently they don't provide the fruit plate anymore and the service was super slow. One day I stood waiting at the entrance/check-in stand to the SOAK area for a good 20 minutes and there was no one so I ended up just looking at the seating arrangment chart and sat myself in the appropriate daybed. The room had most items removed so no robes, no slippers, no laundry service bags, etc. Room service is by request only, they will not automatically come. After a couple days, I requested new towels and they said they would take away the old and change out the garbages. I was quoted 10-15 minutes. I came back from dinner about 2 hours later and no towels or garbages had been changed out so I called again to request. On the second attempt the towels came. No attempt was made at the garbages so I just gave up at that point. Another day I rented a beach daybed. I was surprised that no one ever came over to check if we wanted to order any food or drinks. After a few hours I walked over to the food/beverage stand to place an order and the the employee said, "Yeah, we are very busy, take a menu and we will be over soon." I said I had been waiting quite awhile and I hadn't seen or heard from anyone. Another server outside the hut heard and felt bad and took order
We appreciate your loyalty and want to thank you for taking the time to leave this review. We're equally disappointed to hear your stay did not meet your expectations. Your feedback helps us to continually enhance and improve the guest experience. We hope to have the opportunity to welcome you back in the future and ensure your next stay is a memorable one.
Thank you for sharing your feedback!
Thank you for your feedback! We're looking forward to welcoming you back soon for another memorable experience!