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Fontainebleau Miami Beach

4.5 out of 5.0

Recent guest reviews

Hotel was over priced for what you get . Similar rated hotel give much better service. So many things in rooms don't work. No microwave in every room , something you get in cheaper hotels even. No place to cool food down as fridge was stuffed with over priced items. AC has to be reset every time you opened front door or balcony door

The Fontainebleau Miami Beach is a lovely hotel and had great staff but prices were exorbitant! $150 per day-incidentals; $25 add'l for beach umbrella after already paying a resort fee; $20 a cheeseburger, $5 for a medium cup of coffee. There was no useable fridge (only one that was weighted so that if you touched anything inside you were charged for it!!), microwave, or coffee pot was in our room! We "rented" a fridge from the hotel for $25.00 per night, but because of the length of our stay the price was set at $75.00 total. And to top things off, after being in the hotel for 1.5 days and beginning on day 3 we were surprised at being rudely evacuated. With a loud knock on the door and hotel staff shoved a piece of paper in our hands, then he virtually yelled that due to Hurricane Irma were being evacuated from the hotel. We understand the evacuation as we were right on the beach but we definitely take exception to the way it was done and that it was done with no warning--we have never experienced anything like this hurricane nor this evacuation--preparing us for this eventuality would have gone a long way in terms of stress and preparedness. Front desk staff did offer to help us find another hotel outside of the hurricane evacuation zones. However, we declined as we were going directly to the airport.

nice stay but would say it for more for younger adults not for the over 50 crowd but fun if your are

It was great I loved the scenery and hotel staff was very helpful

I went to Miami to celebrate my anniversary with my husband. I called a day prior to our visit to see if I can add a romantic room service fOr him but the prices were a little to much so I decided to wait. They upgraded my room and gave us champagne on the house. I thought this was an amazing gift from them!!! The only thing I dislike was the prices, the food, restaurants, pool bar were too pricey we bought two drinks and it came to $50 and they weren't event that great. But other than this, I would recomend this hotel.

Food and pool entertainment was amazing! Great hotel

We had a great time and enjoyed the facilities. Would hope they would upgrade the bedrooms for the price though. I was expecting more luxery.

We went for two nights for my daughter's 7th birthday. Very kid friendly and still fun for adults.

Perefect location , stuff so friendly I really really recommend it !!! Everything in the hotel it's amazing , perfect view , best pool ever !!

Nice hotel, nice staff, but housekeeping not so great, parking valet price too expensive, change of rooms didn't get the actual room we booked and wanted. Overall nice stay but you probably wont get what you expect for the price you pay.

The experience was good although they do not make it clear when booking that there is a 150 $ per night charge for incidentals that only tell u about the hotel tax and resort fee. The rooms are also a bit small but clean and comfortable. The store in the lobby has old snacks I purchased some and had to return them Bc they were out of date just surprising for a upscale hotel. Overall good just too many charges and not enough accommodating

If you are planning to stay during weekdays, then it can be suitable for your family with small kids but on the weekends it turns into an overcrowded, promiscuous, wannabe zone. The rooms are very small and they don't have tubs. Housekeeping does the bare minimum to clean your rooms so beware. The best part of the hotel was the ocean and pool area during weekdays and Chez Bon Bon for snacks.

Terrible got charged for everything even pool, too expensive. breakfast fast was terrible.

Very nice place but yoh have to be ready for all the extra charges!

Besides the staff at the checking desk the majority of people thoughtout the hotel seem to have an attitude, that girl at the beach where you pay for the Umbrella wasn't only bitter to us but to her coworkers as well. Then the waiter Ignored us to the point I ended using the app to order my drinks and food. While we had a great day at the beach with my family because the weather and location was perfect, their manager should pay more attention to how their staff treat their guest. I don't think I'll be staying here again.

Staying at Fountainbleau was awesome, had a great time.

Great hotel to stay at for experience. From Liv to the many pools and cabanas the hotel was a great place to stay. We had a junior sweet that was beautiful and comfortable. The only downside was that service in the pool area is very slow and the staff tend to ignore you. My sister and I asked for an umbrella which was never brought over but we watched the person move umbrellas for others sitting around us. We also asked for a server who never arrived. Overall nice experience but if you want drinks just order directly at the bar.

The Fontainebleau Miami Beach is a great hotel! Great access to the beach, with excellent service. Everything was very convenient; restaurant, bars, etc, but the drinks at the bar, in my opinion, were very costly, sermed to be more than $20 for a drink, which for me is ridiculous. I booked the hotel on Orbitz, as a package "deal, but there were many extra cost that came later, for the room and other services. The one thing thatI disliked most was that there was no refrigerator in the room, which was such an inconvenience for us with our 15 month old daughter, who needed milk refrigerated. Nonetheless, convenient location, classy atmosphere, friendly and helpful staff, but it all comes at extra cost.

Did not have our rooms ready upon check in and one was not the type of room we had booked. Staff had trouble accommodating our rooms. Our AC did not work in one of our rooms when we checked in. Maintenance was very quick to respond and did great job fixing the problem Overall nice hotel however lots of additional charges/fees. More expensive than what it was worth.

What an overpriced disappointment. 15$ water, $30 for a pina colada on the beach, rude staff, roach in room, broken toilet and door, hidden fees, dirty, really bad quality and service. Been going for 20 years and this time the staff was rude, place was run down, and clientele was low class. Not going back.

Room options

Suite, 1 Bedroom, View (Tresor)

King 1 | Sleeps 5

Junior Suite, 1 King Bed

King 1 | Sleeps 5

Standard Room, 1 King Bed

King 1 | Sleeps 4

Deluxe Room, 1 King Bed, Balcony, View

King 1 | Sleeps 3

Guest reviews for Fontainebleau Miami Beach

Everyone (69) Couples (55) Business (4) Family (28) Friends (39) Other (8)
4

stay at miami beach

Everyone

Hotel was over priced for what you get . Similar rated hotel give much better service. So many things in rooms don't work. No microwave in every room , something you get in cheaper hotels even. No place to cool food down as fridge was stuffed with over priced items. AC has to be reset every time you opened front door or balcony door

By on Sep 18, 2017

4

hotel was beautiful...but...

Everyone

The Fontainebleau Miami Beach is a lovely hotel and had great staff but prices were exorbitant! $150 per day-incidentals; $25 add'l for beach umbrella after already paying a resort fee; $20 a cheeseburger, $5 for a medium cup of coffee. There was no useable fridge (only one that was weighted so that if you touched anything inside you were charged for it!!), microwave, or coffee pot was in our room! We "rented" a fridge from the hotel for $25.00 per night, but because of the length of our stay the price was set at $75.00 total. And to top things off, after being in the hotel for 1.5 days and beginning on day 3 we were surprised at being rudely evacuated. With a loud knock on the door and hotel staff shoved a piece of paper in our hands, then he virtually yelled that due to Hurricane Irma were being evacuated from the hotel. We understand the evacuation as we were right on the beach but we definitely take exception to the way it was done and that it was done with no warning--we have never experienced anything like this hurricane nor this evacuation--preparing us for this eventuality would have gone a long way in terms of stress and preparedness. Front desk staff did offer to help us find another hotel outside of the hurricane evacuation zones. However, we declined as we were going directly to the airport.

By , from Alexandria, VA on Sep 16, 2017

5

great stay

Everyone

nice stay but would say it for more for younger adults not for the over 50 crowd but fun if your are

By on Sep 9, 2017

5
Everyone

It was great I loved the scenery and hotel staff was very helpful

By on Aug 30, 2017

5

love it!!!

Everyone

I went to Miami to celebrate my anniversary with my husband. I called a day prior to our visit to see if I can add a romantic room service fOr him but the prices were a little to much so I decided to wait. They upgraded my room and gave us champagne on the house. I thought this was an amazing gift from them!!! The only thing I dislike was the prices, the food, restaurants, pool bar were too pricey we bought two drinks and it came to $50 and they weren't event that great. But other than this, I would recomend this hotel.

By , from queens, NY on Aug 29, 2017

5
Everyone

Food and pool entertainment was amazing! Great hotel

By , from jersey shore on Aug 28, 2017

4

best pools

Everyone

We had a great time and enjoyed the facilities. Would hope they would upgrade the bedrooms for the price though. I was expecting more luxery.

By on Aug 21, 2017

5

great experience

Everyone

We went for two nights for my daughter's 7th birthday. Very kid friendly and still fun for adults.

By , from Boston on Aug 19, 2017

5

best hotel ever

Everyone

Perefect location , stuff so friendly I really really recommend it !!! Everything in the hotel it's amazing , perfect view , best pool ever !!

By , from maryland on Aug 19, 2017

2

nice hotel

Everyone

Nice hotel, nice staff, but housekeeping not so great, parking valet price too expensive, change of rooms didn't get the actual room we booked and wanted. Overall nice stay but you probably wont get what you expect for the price you pay.

By , from san jose,ca on Aug 17, 2017