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Grand Beach Hotel

4.0 out of 5.0

Recent guest reviews

I really enjoyed my stay at this lovely hotel!!! If IRMA wouldn't have made us leave early, it would have been even better!!!! Other than that, we loved every minute of it!

Amazing rooms, clean , Good view from top floor rooms balcony

Excellent Hotel location and building however need profesional management and stafff I experienced the Worst service ever had in my life (swimming pool, beach, room, ... even front desk manager "catalina" is careless & not friendly at all)

Clean facility and the staff are helpful. The parking here is expensive though. They did forgot to clean my room on my last day but I'm OK with that because my last day was an extended day stay and there was a booking issue with it.

The hotel was on the beach, very friendly staff and very clean. We found the hotel to be child friendly with a small play area by the pool.

Hotel was gorgeous and very well ran. Arriving there was an issue with orbits and hotel communication and we were placed in a room that I didn't pay for. After telling the front desk, we had to wait almost 4 hours to be placed in the correct room. In the room, the only issue I had was the shower heads and the poor water pressure and the very stiff beds. Another issue that seemed kind of weird was the 100 dollar a night deposit on top of a 25 dollar a night resort fee when I had already paid close to 2000 to even stay there. Just think that could be changed considering the hotel says wifi, beach chairs and umbrellas are included but they aren't. You pay for them with the resort fee. Other than that, the hotel cleanliness, valet, hotel staff and back patio were phenomenal. Everything was well maintained and cleaned daily. The food was ridiculously over priced but the restaurant dinner menu was well worth it. I would stay here again now knowing what to expect. However I don't think others would. Thank you!

Pros 1. Beach access. 2.Cute hotel 3. Balcony view is amazing 4. Love the two bathroom room Cons 1. Car lot is 42 dollars a day. 2. They dont have microwaves n room. 3. Customer service sucks they never answer the phone. 4. Valet never answers the phone. 4. They dont allow no outside drinks or food. 5.Need a car for night life.

It was very nice staying, I love the bed and really enjoyed the beach the hotel was very clean all the time, I highly recommend it, very friendly staff. The only thing I was disappointed was the breakfast price, you can find better prices outside of hotel.

I stayed here for my Birthday and figured it would be a nice vacation. WRONG. Check in was fine but once I got to the room and flushed one of the toilets in the rooms it wouldn't stop running. We called and they said they would send someone up. Almost an hour later the toilet was still running and there was still no one to fix it. We called again and someone arrived about 15 minutes later. They spent about 20 minutes to repair it and replaced a part. As sure as the toilet was flushed again it began to run non stop. We called again for the THIRD time and they offered to send someone up but by that point I just requested to switch rooms. I had a basketball game to get ready for that night. After some back and forth they agreed but there wasn't even an apology given.We get to the next room and the mini fridge was awkwardly placed in the cabinet and it had to be pushed really far back to even open otherwise the fridge door would get stuck on the cabinet opening. Its a small enclosure. (I hope that makes sense). I didn't even feel like mentioning that issue and let it go. The room they placed us in shared a balcony with a storage or laundry room idk. It was only accessible to employees. We woke up the next morning and there was a cigarette butt on our part of the balcony as well as a piece of melted red candy. I nor my fiancé smoke or had any candy. So obviously someone (staff) was there smoking and eating. It was gross and disturbing. I would never stay here again!!!!

It was a great experience with a great view very clean and all good experience

We had a great experience during our stay. There was some remodeling going on but that didn't prevent us from enjoying the grounds. The rooms were nicely decorated, clean and very spacious. We had an incident with the AC and it was taken care within the hour. We will definitely go back.

The layout of the hotel was nice. The room had a great view. However, the pool was under construction and no where in the booking process was I made aware of this. We had to wait over 30 mins to get room service to answer the phone on multiple occasions. The room had a weird smell.

Too many up chargers! Got charged for ocean view, valet parking

First room had a toxic smell of paint thinner. Second room was dirty.

When I arrived they let me check in early with no problems. Fast and easy check out. Two great pools and easy access to the beach.i have No complaints.

Hotel is conveniently located on Collins avenue and has a private beach. Rooms are grand and sea views are spectacular

Wonderful. Going back next year! Everything was great.

Nice hotel and nice staff. Besides the fact that they didn't have hand towels and sheets in the room for the second bed and bathroom, the iron didn't work, and they had no microwave even though they had a fridge! It was pretty okay.

We had 5 days vacation / honeymoon turn into the wasted of time and money. ! this was first time where We check in room hotel force us to move to another room without notice or reason why !! After two days but the worst yet to come no help ! Five different room and. Five floor still no help moving to the rooms pack / unload cart! !

Wish I could be a frequent flyer and get points! I would book every year

Room options

Suite, 2 Bedrooms (Bay Front)

King 1 | Sleeps 6

Suite, 2 Bedrooms, Oceanfront

King 1 | Sleeps 6

Suite, 2 Double Beds (Bay Front)

Full 2 | Sleeps 4

Suite, 2 Double Beds, Bay View

Full 2 | Sleeps 4

Guest reviews for Grand Beach Hotel

Everyone (30) Couples (33) Business (3) Family (22) Other (4) Friends (10)
5

birthday trip!!!

Everyone

I really enjoyed my stay at this lovely hotel!!! If IRMA wouldn't have made us leave early, it would have been even better!!!! Other than that, we loved every minute of it!

By , from baton rouge, la on Sep 11, 2017

5
Everyone

Amazing rooms, clean , Good view from top floor rooms balcony

By on Sep 11, 2017

1

bad management with terrible service

Everyone

Excellent Hotel location and building however need profesional management and stafff I experienced the Worst service ever had in my life (swimming pool, beach, room, ... even front desk manager "catalina" is careless & not friendly at all)

By , from boston on Sep 7, 2017

5

nice hotel on the beach

Everyone

Clean facility and the staff are helpful. The parking here is expensive though. They did forgot to clean my room on my last day but I'm OK with that because my last day was an extended day stay and there was a booking issue with it.

By on Aug 21, 2017

5

beautiful paradise!

Everyone

The hotel was on the beach, very friendly staff and very clean. We found the hotel to be child friendly with a small play area by the pool.

By , from Cardiff on Aug 17, 2017

4

summer vacation

Everyone

Hotel was gorgeous and very well ran. Arriving there was an issue with orbits and hotel communication and we were placed in a room that I didn't pay for. After telling the front desk, we had to wait almost 4 hours to be placed in the correct room. In the room, the only issue I had was the shower heads and the poor water pressure and the very stiff beds. Another issue that seemed kind of weird was the 100 dollar a night deposit on top of a 25 dollar a night resort fee when I had already paid close to 2000 to even stay there. Just think that could be changed considering the hotel says wifi, beach chairs and umbrellas are included but they aren't. You pay for them with the resort fee. Other than that, the hotel cleanliness, valet, hotel staff and back patio were phenomenal. Everything was well maintained and cleaned daily. The food was ridiculously over priced but the restaurant dinner menu was well worth it. I would stay here again now knowing what to expect. However I don't think others would. Thank you!

By on Aug 16, 2017

4

hotel has beach access

Everyone

Pros 1. Beach access. 2.Cute hotel 3. Balcony view is amazing 4. Love the two bathroom room Cons 1. Car lot is 42 dollars a day. 2. They dont have microwaves n room. 3. Customer service sucks they never answer the phone. 4. Valet never answers the phone. 4. They dont allow no outside drinks or food. 5.Need a car for night life.

By on Aug 8, 2017

4

private beach

Everyone

It was very nice staying, I love the bed and really enjoyed the beach the hotel was very clean all the time, I highly recommend it, very friendly staff. The only thing I was disappointed was the breakfast price, you can find better prices outside of hotel.

By , from Salisbury, md on Jul 28, 2017

1

extremely disappointing.

Everyone

I stayed here for my Birthday and figured it would be a nice vacation. WRONG. Check in was fine but once I got to the room and flushed one of the toilets in the rooms it wouldn't stop running. We called and they said they would send someone up. Almost an hour later the toilet was still running and there was still no one to fix it. We called again and someone arrived about 15 minutes later. They spent about 20 minutes to repair it and replaced a part. As sure as the toilet was flushed again it began to run non stop. We called again for the THIRD time and they offered to send someone up but by that point I just requested to switch rooms. I had a basketball game to get ready for that night. After some back and forth they agreed but there wasn't even an apology given.We get to the next room and the mini fridge was awkwardly placed in the cabinet and it had to be pushed really far back to even open otherwise the fridge door would get stuck on the cabinet opening. Its a small enclosure. (I hope that makes sense). I didn't even feel like mentioning that issue and let it go. The room they placed us in shared a balcony with a storage or laundry room idk. It was only accessible to employees. We woke up the next morning and there was a cigarette butt on our part of the balcony as well as a piece of melted red candy. I nor my fiancé smoke or had any candy. So obviously someone (staff) was there smoking and eating. It was gross and disturbing. I would never stay here again!!!!

By , from Jacksonville on Jul 19, 2017

5

nice hotel close to the beach

Everyone

It was a great experience with a great view very clean and all good experience

By , from Y on Jul 15, 2017