Highly recommend this property. First class service. The restaurant is amazing. Best food on the beach!!!
Location was PERFECT.
Poor services not very friendly stuff and our room when we check in was not clean enough.
Phenomenal hotel with a phenomenal staff. Easy check in, very comfortable and clean room, fun lobby, beautiful pool, delicious dining, stunning design throughout. And with the most helpful, accommodating, and sincere staff. I highly recommend Nautilus by Arlo!!!
This is a great place to stay for a
common areas very dirty, bedsheets were clean but the rest of the room was a bit old and dirty. very noisy and busy hotel, the staff didnt have any special attention to their guests. I wont go back.
No cleaning of anything at all. Sad. Valet were ehhh - attitude about renting bikes. Beach service slow and got order wrong a number of times. Uncooked food.
My check in experience wasn’t the greatest. I did complain and the manager reached out in a timely manner. I was offered complimentary use of a cabana for the day which was well worth it. The pool and backyard area are beautiful..love the proximity to the beach and also that it’s not located so close to the more crowded area of South Beach. The pool manager was really kind. Towel and sheet requests were answered promptly. The rooms should be thoroughly cleaned when guests leave and we can see ours wasn’t..and the window didn’t open at all which was a concern as to the quality of air in the room..especially with Covid. Wouldn’t recommend for a family as room is small but would stay again by myself.
Every worker was pleasant and friendly really seem to go the extra mile for us bar tender was the man drinks outstanding and the food was great
The pool and beach only, and the lobby looked nice.
good facilities, clean and quiet room, facing the beach, large pool area, wonderful view of the sunrise from the rooftop.
The prophet isn’t very kid friendly. No microwave ANYWHERE on site to warm up our baby’s food. We asked and nobody was able to help. The pool area we loved. It’s a salt water pool so it was great for us and the kids. I know during these hard times not all amenities would be possible but no room service on a week long stay. Had to constantly request clean towels and toilet paper. Was able to get floors cleaned. At least work out a better system so that rooms can be serviced in either the morning or afternoon depending on when the people inform you they are out. No beach toys for kids. The restaurant had a limited menu and they absolutely would not allow any outside food. Had to order food for the younger kids then go up to the room to feed them. That was a bit much especially since my husband and I plus the older kids were ordering from the bar menu. Every day spending well over $200 there. Maybe when things are back to normal this hotel will be a more pleasant stay. For now stay home and save your money
Located in South Beach, Nautilus by Arlo is adjacent to Collins Avenue Shopping Area and within a 5-minute walk of other popular sights like Miami Beach Boardwalk. This 250-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at Nautilus Cabana Club, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with continental breakfast, available for a fee from 7 AM to 11:30 AM.
Guests can expect to find free WiFi and 48-inch LED TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, designer toiletries, and slippers. MP3 docks, minibars, and espresso makers are also available.
Nautilus by Arlo features an outdoor pool, a children's pool, and a 24-hour gym. Valet and self parking are available, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, a conference center, and a terrace.
Highly recommend this property. First class service. The restaurant is amazing. Best food on the beach!!!
Location was PERFECT.
Thank you so much for this great feedback, we glad you enjoyed your stay with us. We are looking to host again to another adventure.
Poor services not very friendly stuff and our room when we check in was not clean enough.
Dear Rosangela, Thank you so much for this review. We sincerely apologize for the inconvenience during your stay with us. Your feedback has been well received and apreciate it. We had share your feedback to the appropriate department head so they can be address. Best regards
Phenomenal hotel with a phenomenal staff. Easy check in, very comfortable and clean room, fun lobby, beautiful pool, delicious dining, stunning design throughout. And with the most helpful, accommodating, and sincere staff. I highly recommend Nautilus by Arlo!!!
Dear Valued Guest, Thank YOU for choosing us. I am glad to know you had a wonderful stay. Warm regards,
Dear Valued Guest, Thank you for sharing your feedback. I am saddened to know your stay was not up to your expectations. I would like to hear more about your stay this way we can improve the experience. Warm regards
This is a great place to stay for a
Dear Valued Guest, Thank you for your feedback. It is highly appreciated it! Warm regard
Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay, and look forward to you coming again soon!
common areas very dirty, bedsheets were clean but the rest of the room was a bit old and dirty. very noisy and busy hotel, the staff didnt have any special attention to their guests. I wont go back.
Dear Valued Guest, I am saddened to read this review. Our priority is the guest's well being during the stay and to make sure they leave with a memorable stay. I will work closely with the departments mentioned. Rest assured, this will not go unnoticed. Warm regards
Dear Valued Guest, Thank you for providing your feedback, is important to us. I would like to hear more about your stay. Warm regards,
Dear Ronald,Thank you for this wonderful feedback we highly appreciate it. We glad to hear you had enjoyed your stay with us and can't wait to have you back with us for more fun and memories.