4/10 Poor
William
Traveled with family
Mar 24, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Things started off with only one elevator. At spring break. No worries, they’ll fix it.
Nope.
Good thing we were on the 4th. Got our steps in.
Here’s the thing, the hotel is surrounded by mega properties. It seems like the nautilus is trying to show potential buyouts that they have the foot traffic for a knock down and rebuild.
Meanwhile, the clients and staff deal with the fallout.
Staff did their very best but they know there’s no management nor leadership. Which is making the staff terse with the clientele because the clientele don’t understand the situation, they just want to be serviced on their trips.
The building is very old. They remodeled it best they could. I’d say, very European. You really have to leave the bathroom to change your mind.
There is in room dining. Big plus. Obviously, short menu and only during the day. There are 2 bars. You’ll need them. Also, a coffee kiosk. A gym and a pool with cabanas. The best part.
Great access to the beach and all that is, Miami Beach.
William
Stayed 1 night in Mar 2025