See all properties

Nautilus Sonesta Miami Beach

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Nautilus Sonesta Miami Beach

On the beach, beach cabanas, sun loungers, beach towels
Premium bedding, down comforters, pillowtop beds, minibar
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1825 Collins Avenue, Miami Beach, FL, 33139
  • Place, Collins Avenue Shopping Area
    ‪2 min walk‬
  • Place, Miami Beach Convention Center
    ‪4 min walk‬
  • Place, Miami Beach Beaches
    ‪4 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed, Balcony (Oceanfront Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Balcony (Oceanfront Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Oceanfront)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Balcony (Oceanfront)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed

7.6 out of 10
Good
(27 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom Oceanfront)

Suite, 1 King Bed with Sofa bed (One Bedroom Oceanfront) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed with Sofa bed (One Bedroom Oceanfront)

  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed with Sofa bed

Penthouse, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, minibar

Penthouse, 1 King Bed with Sofa bed

  • 3000 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Accessible

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Oceanfront)

Room amenity

Deluxe Room, 1 King Bed with Sofa bed (Oceanfront)

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Queen Beds

8.4 out of 10
Very good
(17 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Studio Suite, 1 King Bed with Sofa bed, Accessible (Accessible)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds (Two Queen)

Premium bedding, down comforters, pillowtop beds, minibar

Studio Suite, Multiple Beds (Two Queen)

8.6 out of 10
Excellent
(10 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Studio Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(7 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Oceanfront)

Premium bedding, down comforters, pillowtop beds, minibar

Studio Suite, 1 King Bed with Sofa bed (Oceanfront)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Oceanfront)

Room amenity

Room, 1 King Bed (Oceanfront)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Terrace Pool View)

Room, 1 King Bed (Terrace Pool View) | Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Terrace Pool View)

10.0 out of 10
Exceptional
(1 review)
  • 515 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Breakfast served, American cuisine

Sonesta Select Miami Lakes

Miami Lakes
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,297 reviews
$127 nightly
The price is $143
Apr 16 - Apr 17
Total with taxes and fees
Sonesta Select Miami Lakes

About the neighborhood

Miami Beach

Located in South Beach, Nautilus Sonesta Miami Beach is adjacent to Collins Avenue Shopping Area and within a 5-minute walk of other popular sights like Miami Beach Beaches. This 250-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Collins Avenue Shopping Area - 2 min walk - 0.1 miles
  • Espanola Way and Washington Avenue - 3 min walk - 0.2 miles
  • Miami Beach Convention Center - 4 min walk - 0.3 miles
  • Miami Beach Beaches - 4 min walk - 0.3 miles
  • Ocean Drive - 14 min walk - 0.8 miles

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 15 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 19 min drive

Restaurants

  • ‪Jaya at The Setai - ‬2 min walk
  • ‪Cafe Americano Collins Avenue - ‬2 min walk
  • ‪Orange Blossom - ‬2 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Sweet Liberty Drink & Supply Co. - ‬3 min walk

About this property

Nautilus Sonesta Miami Beach

Nautilus Sonesta Miami Beach features an outdoor pool, a children's pool, and a 24-hour gym. Parking is available for USD 50.00 per day (USD 50.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 48-inch LED TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, designer toiletries, and slippers. MP3 docks, minibars, and espresso makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body treatments, and manicures and pedicures.

Similar properties

Outdoor pool
Kenmore Village Hotel, South Beach
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 2,893 reviews
$138 nightly
The price is $158
Apr 27 - Apr 28
Total with taxes and fees
Kenmore Village Hotel, South Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 50 per day)
  • Valet parking on site (USD 50 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Nautilus Cabana Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (23,000 square feet of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1951
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 2 2026 to July 31 2026 (dates subject to change):
  • Dining venue(s)
  • Swimming pool
The property will be renovating from March 2 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 55.86 per accommodation, per night
  • A damage deposit of USD 150.00 will be collected before check-in.
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 40 per person
  • Self parking fee: USD 50.00 per day
  • Valet parking fee: USD 50.00 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nautilus SIXTY Hotel Miami Beach
Nautilus SIXTY Hotel
Nautilus SIXTY Miami Beach
Nautilus SIXTY
Nautilus Arlo Hotel Miami Beach
Nautilus Arlo Hotel
Nautilus Arlo Miami Beach
Nautilus Arlo
Hotel Nautilus by Arlo Miami Beach
Miami Beach Nautilus by Arlo Hotel
Hotel Nautilus by Arlo
Nautilus by Arlo Miami Beach
Nautilus a SIXTY Hotel
Nautilus Arlo Miami Beach

Frequently asked questions

Is free cancellation available at Nautilus Sonesta Miami Beach?

Nautilus Sonesta Miami Beach offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Nautilus Sonesta Miami Beach?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Nautilus Sonesta Miami Beach on Apr 7, 2026 start from $351, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Nautilus Sonesta Miami Beach?

This hotel is situated in South Beach, just steps from Collins Avenue Shopping Area and Miami Beach Beaches. You'll also find Ocean Drive and Miami Beach Boardwalk less than a mile away.

Is there parking available at Nautilus Sonesta Miami Beach?

Yes, valet parking is offered for USD 50 per night and self parking is available for USD 50 per day.

Is there a spa at Nautilus Sonesta Miami Beach?

Spa services at the hotel include facials, massages, mani/pedis, and body treatments.

Are there luxury amenities available at Nautilus Sonesta Miami Beach?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and in-room massages at this hotel.

Does Nautilus Sonesta Miami Beach include a casino on the premises?

No, Nautilus Sonesta Miami Beach doesn't have a casino.

Is there an indoor pool at Nautilus Sonesta Miami Beach?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Note though that pool facilities will be unavailable from March 2 2026 until July 31 2026 (subject to change).

What do couples enjoy most about Nautilus Sonesta Miami Beach?

This beachfront hotel offers many amenities for couples, including in-room massages as well as an al fresco restaurant and an outdoor pool.

Does Nautilus Sonesta Miami Beach have a hot tub?

No, there isn't a spa tub at this hotel.

Does Nautilus Sonesta Miami Beach feature a restaurant that includes a breakfast menu?

Yes, Nautilus Sonesta Miami Beach serves a full breakfast for a surcharge each morning at Nautilus Cabana Club. Please note that the dining venue will be closed between March 2 2026 and July 31 2026 (subject to change).

Does Nautilus Sonesta Miami Beach allow pets to stay for free?

Although they can't stay for free, pets are welcome at Nautilus Sonesta Miami Beach for a fee of USD 75 per pet, per stay.

Does Nautilus Sonesta Miami Beach have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Nautilus Sonesta Miami Beach?

The closest major airport to Nautilus Sonesta Miami Beach is Miami, FL (MPB-Public Seaplane Base), which is 5.2 mi away (19 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 12.3 mi away (27-minute drive).

Are there rooms with balconies at Nautilus Sonesta Miami Beach?

Yes, some guestrooms at this hotel offer either a furnished patio and a balcony where guests can enjoy ocean and city views.

Does Nautilus Sonesta Miami Beach host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Nautilus Sonesta Miami Beach.

Nautilus Sonesta Miami Beach Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 603 out of 1171 reviews
Rating 8 - Good. 258 out of 1171 reviews
Rating 6 - Okay. 166 out of 1171 reviews
Rating 4 - Poor. 83 out of 1171 reviews
Rating 2 - Terrible. 61 out of 1171 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Val

Liked: Cleanliness
Disliked: Property conditions & facilities
Hidden charges
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

4/10 Poor

Dondre

Disliked: Cleanliness, amenities, property conditions & facilities
Beware, The hotel is under construction. The hotel is shabby at best.
Stayed 1 night in Dec 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities are great Staff excellent and CONVENIENT to all
Stayed 2 nights in Dec 2025

10/10 Excellent

Mariaellena A

Stayed 5 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really nice. The location is great. But most off all the staff was super nice and helpful. The team at the beach were super attentive and the manager, Jeremy - super helpful. Thank you!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jasmina

Stayed 3 nights in Dec 2025

10/10 Excellent

Massiel

Traveled with family
Liked: Cleanliness
Overall a nice stay
Stayed 1 night in Dec 2025

2/10 Terrible

Peter H

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I really did not want to leave a bad review because staff was amazing. HORRIBLE PLACE TO STAY - Bathroom- had a see through door. Frosted tint door. Terrible idea no privacy and NO LOCK ON DOOR No room. Shower half wall - water got everywhere and I was constantly cleaning. water took a very long time to get hot- smal smal small. No air conditioning for the entire 5th floor day 1 - pool shut down by 5pm - teenagers and young adults kicked out of just sitting by pool. $300 security deposit per room - we had 3 rooms $49 resort fee for half day pool and you have to rent umbrella by the ocean. Would not recommend - staff was amazing though - very kind - no breakfast on last day bc kitchen was closed only purchase of buffet - would never come back
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 7 nights in Dec 2025

6/10 Okay

Olti

Liked: Cleanliness, staff & service
Location is pretty good. Rooms need some upgrading. Shower needed 10-15 to be running in order to get hot water. Staff was really nice and welcoming
Stayed 2 nights in Dec 2025

6/10 Okay

john

Traveled with family
Liked: Cleanliness
We have stayed many times at the Nautilus and the staff is always friendly and helpful at the Hotel but the hotel and the hotel next store are both under construction and the pool area noise was so loud it made it impossible to relax. We also needed to switch our room due to the noise. It should have been disclosed that they were under construction at the time we booked the stay so they did give me a credit on our last night as we checked out early. If you are looking for quiet this is not the time to book here.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, amenities
Great room and breakfast service
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were very clean, the beds very comfortable, staff was professional and very helpful.
Stayed 4 nights in Dec 2025

6/10 Okay

Jeannie

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
During our stay, Dec25, there was major construction at the hotel next to it, as well as at the entire back side of this hotel. At around 8am, expect extreme noise all around, like sleeping at a construction site. The hotel itself was okay, old but smells good and the staff is very friendly and helpful. I think there should definitely have been some fair warning of the construction though. Would not recommend for this reason.
Stayed 3 nights in Dec 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2025

8/10 Good

Domenica

Traveled with group
Liked: Amenities, property conditions & facilities
Room and hallways can be better (smell, cleaniness)
Stayed 2 nights in Dec 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rooms small. Bathroom very small. Beds say queen but smaller it seems
Stayed 4 nights in Dec 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities
I booked the Nautilus Sonesta months in advance for Miami Art Week to give my girlfriend her first real Miami Beach experience. Instead, this hotel managed to deliver one of the worst stays I’ve ever had. A few weeks before arrival, the hotel suddenly informed us our reserved room was under construction and downgraded us to a room without a balcony. They initially offered an extremely small discount, and only after multiple back-and-forth emails did they increase it slightly, but still nowhere near acceptable. Once we finally got into the room, all we could hear was blaring reggaeton and constant construction banging from morning through the day. The shower wouldn’t get warm; we had to run it for over an hour. Then the sink clogged and backed up, and the toilet began overflowing. When we called reception, they told us to “run both at the same time,” which made things worse. They switched our room, but the new one had the same issues: 45 minutes to an hour for warm water, barely any water pressure—my girlfriend could hardly wash her hair. And to make things even worse, as she was getting out of the shower, window washers were staring into the room, pointing and laughing at her in her towel. Completely unacceptable. The hotel’s idea of compensation a few drink vouchers. For a property that markets itself as a high-end, historic Miami Beach hotel, customer service, and maintenance are nowhere near the standard they pretend to be. Our stay should have been fully comped.TERRIBLE
Stayed 3 nights in Dec 2025

8/10 Good

Valentina

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2025

8/10 Good

Belma

Stayed 2 nights in Nov 2025

4/10 Poor

Emily

Pool wasn’t available room was so small and ugly
Stayed 2 nights in Nov 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service
Nice hotel and clean but the pool was under construction and the rooms are super outdated
Stayed 1 night in Nov 2025

10/10 Excellent

Aanchal

Stayed 2 nights in Nov 2025

6/10 Okay

Gareth

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
If everything was working as it should it’d be a great hotel to recommend. However, the pool area was completely shut, something that was never communicated when booking. Also the building site next door was extremely loud, you couldn’t sit outside for breakfast due to the extreme construction noise. Until all of this is complete I wouldn’t recommend this hotel
Stayed 2 nights in Nov 2025

Hotels