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Hotel Croydon, a South Beach Group Hotel

4.0 out of 5.0

Recent guest reviews

A very good hotel, possibly best budget option in the 4 star range (though it used to be cheaper). Nice amenities - free yoga class on Saturday, with an excellent instructor; rooftop area with great views; 1 block from the beach; free cocktail hour. Rooms are small but comfortable, beds are good. Nice and quiet, away from South Beach madness, but right on the free trolley line. Service was excellent. Hotel restaurant wasn't bad, which is usually all you can ask for in a hotel restaurant.

My friend and i had a great 3 days at hotel Croydon. the staff was friendly the room was nice and clean!

Great location for those seeking a Miami Beach experience in a more serene way. Close enough but far away enough from the hustle and bustle. Check-in and checkout: Lázaro, Franklin, Junior & Preston made it an easy breeze, thank you all! Onsite GM: Roberto is engaged and accessible. Thank you for making my sweetheart’s birthday weekend special and memorable! Highlights (onsite): Clean room/very comfortable King bed Onsite Tavern restaurant open 23 hours a day Romantic view of the stars on the rooftop deck FREE happy hour for guests everyday 1-2 block proximity to the beach FREE Miami Beach trolley stops in front of hotel Already mentioned friendly staff but worth noting again Other: Versailles for great Cuban food (Calle ocho) Ball & Chain (live music/club) LT Steak & Seafood at the Betsy hotel

Hotel Croydon is a renovated Boutique "type" hotel. The lobby and all the public areas (pool, restaurant, etc.) are small, compared the the big name hotels on the Miami Strip. The rooms however are very nicely appointed, with a very contemporary clean look! Beds were amazingly comfortable. There were a few minor issues with our room, that we wanted taken care of. A broken plug for the desk area, which they fixed right away, a clock that had the wrong time (and even me being quite tech savvy, could not change), which they tried but never fixed. Lastly, and the most annoying was a squeaky bathroom door. Each time my wife or I used the bathroom in middle of the night, the other one woke up. I reported this each of the 3 mornings that I was there, and it was never fixed. What was really upsetting, and frankly insulting, is that we mentioned this to the Hotel Manager, Roberto, he said that it could not be. "I run a tight ship". He further stated that we never brought it up with maintenance, when we clearly did! They did give us a late checkout because of that. But it would have been nice, if it would have been done courteously, instead of just lying to us. It was a very bad tasting ending to an otherwise nice trip.

It is a little expensive. Hotel Facilities and Condition is very old and backward, and my room is very small. There is few power plugs, especially bedside the bed there is no power plug. The first night, the AC was not working, it is very hot. I think aisle more comfortable than the room. And, it does not have its personal parking area. I paid more than 100 dollars of parking in three nights. It took us about 10 minutes from hotel to parking area. So my experience is very bad.

Room was very dirty. Bed wasnt comfortable. Not a 4 star hotel at all. Stuff were very nice and friendly. Location is good.

Room was amazing, the shower was rather dirty! I️ had to clean it twice before using it.

Room Odee small for the price they made me think I had a bigger room then what I Paid for

One of the best hotel experiences I've ever had!! Loved the cute coffee shop and the onsite restaurant... hotel is walking distance to the beach.. staff is extremely friendly...just a great experience!! Will definitely go back!

Nice, very clean, comfortable room. The air conditioner seemed to quit and the room temp got hot/humid. Otherwise it was nice.

The location, staff and amenities were perfect if you are vacationing with your significant other. Not too far from South Beach and across the street from a great beach with food and drinks delivered to you on the beach. The room was just right for two. I highly recommend using Uber or not a bad walk to South Beach.

visited with my daughter and had a very good time. The staff is outstanding, very friendly, knowledgeable, and helpful. We were able to book a day trip to key west with the help of the staff, they helped us with the sightseeing tours and we had a good stay. The food too was good, and the beach is very close to the hotel.

Amazing experience and great customer service. Room was really neat and bed are extremely comfortable

The hotel charges over $40 to valet park your vehicle. On the first night, the valet got into an accident with my rental vehicle when going to park. I had to deal with the entire incident and pay out of pocket up front for damages while waiting for reimbursement from the other driver's insurance. The hotel still charged the $42.80 to park the vehicle. I have yet to get an itemized bill for my stay. Small work and this would have been a much better stay.

The room was clean and the hotel staff was wonderful. The restaurant's food was good as well. I would stay their again.

The hotel itself is fine. It's cute and clean. But when we checked in, we were told the double bed booking wasn't guaranteed (which was identified no where in our email confirmation) so we would have to pay $40/night if we wanted anything other than one king bed. Also, The front desk staff never answered the phone and were not very helpful in sharing where anything is in the hotel.

I don't like the valet parking guys. They do their job, that is true. But their attitude is horrible. Also, the room does not have napkins, only have toilet paper, so you have to bring it yourself. The room was small too, you barely can walk in the room.

Overall my hotel stay was non eventful, but I would have appreciated a better attitude from the front desk

Was a little apprehensive when we pulled up because I thought we were more in South Beach but I think Mid-Beach was better for us. All the benefits of Miami Beach (cross the steer and you're at the beach!) But none of the hyper craziness. The valet personnel seemed under-trained but the rest of the staff, especially the bar and restaurant staff excelled at making us feel at home.

I loved everything about Croydon, the service was great we arrived early from our cruise and they allowed us an early check in, we relaxed on the beach that is literally 1 block away on lounge chairs that are included for guests. The room was immaculate and nicely updated, we hung out on the roof that had great beautiful views. The restaurant was super good, best breakfast! The only problem with the room was one of the double beds was like sleeping on a marshmallow it was painfully soft.

3720 Collins Ave Miami Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located in Mid Beach, Hotel Croydon, a South Beach Group Hotel is within a few miles (5 km) of popular sights such as Lincoln Road Mall and Art Deco Welcome Center. This 103-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. In central Miami Beach, the hotel is also close to Lummus Park Beach and Miami City Ballet.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 5 AM to 1:00 PM.


Rooms

Hotel Croydon, a South Beach Group Hotel's 103 air-conditioned rooms provide iPod docks, refrigerators, and minibars. Guests can expect free WiFi and 42-inch plasma TVs with cable channels. Memory foam beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at Hotel Croydon, a South Beach Group Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is USD $40.00 + tax per day if you plan to drive, or hop aboard the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a computer station, and free newspapers.

Guest reviews for Hotel Croydon

Everyone (19) Couples (14) Business (3) Family (3) Friends (10) Other (1)
5

value for money

Everyone

A very good hotel, possibly best budget option in the 4 star range (though it used to be cheaper). Nice amenities - free yoga class on Saturday, with an excellent instructor; rooftop area with great views; 1 block from the beach; free cocktail hour. Rooms are small but comfortable, beds are good. Nice and quiet, away from South Beach madness, but right on the free trolley line. Service was excellent. Hotel restaurant wasn't bad, which is usually all you can ask for in a hotel restaurant.

By on Feb 17, 2018

Review comment responded on Feb 20, 2018

Thank you for a fantastic review! Its great to know that you enjoyed our quiet location, comfortable accommodations, on-site restaurant and amenities. We're glad you took advantage of our complimentary happy hour. On the rooftop sounds like a great idea, I'll be sure to pass that info along. We appreciate your feedback and hope you will join us again for a future stay!

4

nice hotel great location

Everyone

My friend and i had a great 3 days at hotel Croydon. the staff was friendly the room was nice and clean!

By on Feb 14, 2018

Review comment responded on Feb 15, 2018

So happy to hear that our staff was friendly and the accommodations were clean and nice. Thank you for taking the time to write a review and we hope you will join us again soon!

5

quaint & quiet boutique hotel in miami beach

Everyone

Great location for those seeking a Miami Beach experience in a more serene way. Close enough but far away enough from the hustle and bustle. Check-in and checkout: Lázaro, Franklin, Junior & Preston made it an easy breeze, thank you all! Onsite GM: Roberto is engaged and accessible. Thank you for making my sweetheart’s birthday weekend special and memorable! Highlights (onsite): Clean room/very comfortable King bed Onsite Tavern restaurant open 23 hours a day Romantic view of the stars on the rooftop deck FREE happy hour for guests everyday 1-2 block proximity to the beach FREE Miami Beach trolley stops in front of hotel Already mentioned friendly staff but worth noting again Other: Versailles for great Cuban food (Calle ocho) Ball & Chain (live music/club) LT Steak & Seafood at the Betsy hotel

By , from Atlanta, GA on Feb 13, 2018

Review comment responded on Feb 13, 2018

Beautifully said Kelly. I'm happy to hear that our staff left such a great impression with you. Thank you for for taking the time to share your lovely experience with us. It was a pleasure to host you and we welcome you again for a future stay!

4

overall a very nice stay!

Couples

Hotel Croydon is a renovated Boutique "type" hotel. The lobby and all the public areas (pool, restaurant, etc.) are small, compared the the big name hotels on the Miami Strip. The rooms however are very nicely appointed, with a very contemporary clean look! Beds were amazingly comfortable. There were a few minor issues with our room, that we wanted taken care of. A broken plug for the desk area, which they fixed right away, a clock that had the wrong time (and even me being quite tech savvy, could not change), which they tried but never fixed. Lastly, and the most annoying was a squeaky bathroom door. Each time my wife or I used the bathroom in middle of the night, the other one woke up. I reported this each of the 3 mornings that I was there, and it was never fixed. What was really upsetting, and frankly insulting, is that we mentioned this to the Hotel Manager, Roberto, he said that it could not be. "I run a tight ship". He further stated that we never brought it up with maintenance, when we clearly did! They did give us a late checkout because of that. But it would have been nice, if it would have been done courteously, instead of just lying to us. It was a very bad tasting ending to an otherwise nice trip.

By , from NY on Feb 12, 2018

Review comment responded on Feb 15, 2018

Hi Dave! Thank you for leaving a great review. Its nice to hear that our accommodations were comfortable and you enjoyed our location being close to the beach, shopping and restaurants. I'm disappointed that the issue with the door was not handled seamlessly, but I'm glad to know that a late check-out was offered as an olive branch. I'm pleased that, with the exception of a small blemish, your overall stay with us was fantastic. Please consider us again in the future where I know we can make it a perfect stay!

2

i do not like it.

Everyone

It is a little expensive. Hotel Facilities and Condition is very old and backward, and my room is very small. There is few power plugs, especially bedside the bed there is no power plug. The first night, the AC was not working, it is very hot. I think aisle more comfortable than the room. And, it does not have its personal parking area. I paid more than 100 dollars of parking in three nights. It took us about 10 minutes from hotel to parking area. So my experience is very bad.

By , from Philadelphia on Jan 4, 2018

Review comment responded on Jan 9, 2018

Thank you for writing a review Lei! I'm sorry your experience was less than expected. I sincerely apologize that the air conditioner was not working during your stay and can assure you this is not a common occurrence. Unfortunately, parking around the property is limited, but yes, we do offer valet which is $40 per night plus taxes (with in/out privileges). I'm disappointed that your stay was not more pleasurable, but I hope you will consider us again where we can make it a much better stay.

2
Everyone

Room was very dirty. Bed wasnt comfortable. Not a 4 star hotel at all. Stuff were very nice and friendly. Location is good.

By on Nov 27, 2017

Review comment responded on Dec 7, 2017

Thank you for your review. I am happy that you enjoyed our great location and friendly staff! However, I'm disappointed that the room was not as expected. If there is ever anything that is not to your liking, please give us the opportunity to correct it. I do hope you will come again and give us another chance.

4
Everyone

Room was amazing, the shower was rather dirty! I️ had to clean it twice before using it.

By , from cleveland on Nov 8, 2017

Review comment responded on Dec 12, 2017

Thanks for sharing your review with us Carli Shay! I'm disappointed to learn that the shower wasn't up to our standards. I do apologize. If anything is not to your liking, please let us know during your stay, so we can make the correction and improve your stay. I'm happy the accommodations were amazing! Please stay with us again soon so we can make it a perfect stay!

1

so so

Everyone

Room Odee small for the price they made me think I had a bigger room then what I Paid for

By , from brooklyn on Oct 10, 2017

5

nice boutique hotel in the center of everything!!

Everyone

One of the best hotel experiences I've ever had!! Loved the cute coffee shop and the onsite restaurant... hotel is walking distance to the beach.. staff is extremely friendly...just a great experience!! Will definitely go back!

By on Aug 21, 2017

Review comment responded on Aug 26, 2017

Hello, We work hard to please our guests.We are very happy you enjoy the property. We certainly look forward to welcoming you back and enjoy our great amenities.

4

nice hotel. across the street from the beach.

Everyone

Nice, very clean, comfortable room. The air conditioner seemed to quit and the room temp got hot/humid. Otherwise it was nice.

By , from Ohio on Aug 19, 2017

Review comment responded on Aug 21, 2017

Hello Dave, Thank you for staying with us. We're happy to hear you enjoyed your stay. Please come back and stay with us.