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Hotel Croydon, a South Beach Group Hotel

4.0 out of 5.0

Recent guest reviews

It is a little expensive. Hotel Facilities and Condition is very old and backward, and my room is very small. There is few power plugs, especially bedside the bed there is no power plug. The first night, the AC was not working, it is very hot. I think aisle more comfortable than the room. And, it does not have its personal parking area. I paid more than 100 dollars of parking in three nights. It took us about 10 minutes from hotel to parking area. So my experience is very bad.

Room was very dirty. Bed wasnt comfortable. Not a 4 star hotel at all. Stuff were very nice and friendly. Location is good.

Room was amazing, the shower was rather dirty! I️ had to clean it twice before using it.

Room Odee small for the price they made me think I had a bigger room then what I Paid for

One of the best hotel experiences I've ever had!! Loved the cute coffee shop and the onsite restaurant... hotel is walking distance to the beach.. staff is extremely friendly...just a great experience!! Will definitely go back!

Nice, very clean, comfortable room. The air conditioner seemed to quit and the room temp got hot/humid. Otherwise it was nice.

The location, staff and amenities were perfect if you are vacationing with your significant other. Not too far from South Beach and across the street from a great beach with food and drinks delivered to you on the beach. The room was just right for two. I highly recommend using Uber or not a bad walk to South Beach.

visited with my daughter and had a very good time. The staff is outstanding, very friendly, knowledgeable, and helpful. We were able to book a day trip to key west with the help of the staff, they helped us with the sightseeing tours and we had a good stay. The food too was good, and the beach is very close to the hotel.

Amazing experience and great customer service. Room was really neat and bed are extremely comfortable

The hotel charges over $40 to valet park your vehicle. On the first night, the valet got into an accident with my rental vehicle when going to park. I had to deal with the entire incident and pay out of pocket up front for damages while waiting for reimbursement from the other driver's insurance. The hotel still charged the $42.80 to park the vehicle. I have yet to get an itemized bill for my stay. Small work and this would have been a much better stay.

The room was clean and the hotel staff was wonderful. The restaurant's food was good as well. I would stay their again.

The hotel itself is fine. It's cute and clean. But when we checked in, we were told the double bed booking wasn't guaranteed (which was identified no where in our email confirmation) so we would have to pay $40/night if we wanted anything other than one king bed. Also, The front desk staff never answered the phone and were not very helpful in sharing where anything is in the hotel.

I don't like the valet parking guys. They do their job, that is true. But their attitude is horrible. Also, the room does not have napkins, only have toilet paper, so you have to bring it yourself. The room was small too, you barely can walk in the room.

Overall my hotel stay was non eventful, but I would have appreciated a better attitude from the front desk

Was a little apprehensive when we pulled up because I thought we were more in South Beach but I think Mid-Beach was better for us. All the benefits of Miami Beach (cross the steer and you're at the beach!) But none of the hyper craziness. The valet personnel seemed under-trained but the rest of the staff, especially the bar and restaurant staff excelled at making us feel at home.

I loved everything about Croydon, the service was great we arrived early from our cruise and they allowed us an early check in, we relaxed on the beach that is literally 1 block away on lounge chairs that are included for guests. The room was immaculate and nicely updated, we hung out on the roof that had great beautiful views. The restaurant was super good, best breakfast! The only problem with the room was one of the double beds was like sleeping on a marshmallow it was painfully soft.

we loved our stay, hotel locate din very good place, close to the beach and everything else. hotel was very nice and clean and peaceful. I would definitely stay here again and recommend to anyone. the room was very nice, and everything was just great. the hotel was clean, loved the rooftop, and the pool was also very nice and quiet. not crowded at all and easy to get around.

>Great staff (attentive) / service.......Sammy was great at the bar >Hotel well kept with clean rooms and up-to-date decor >Nice to be able to do cardio in the fitness center >Food was excellent!

Walls very thin if there is a loud person around at 3 am forget it-you can hear everything! Otherwise very comfortable beds and small, cozy atmosphere. Beach beautiful and not crowded. Good for families. Staff great! Next to great hotels for dinner/drinks. Otherwise not much action around-small cafe/convenience store 1 block away.

This place is located on the lower end of things, so i would not book there again

3720 Collins Ave Miami Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located in Mid Beach, Hotel Croydon, a South Beach Group Hotel is within a few miles (5 km) of popular sights such as Lincoln Road Mall and Art Deco Welcome Center. This 103-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. In central Miami Beach, the hotel is also close to Lummus Park Beach and Fontainebleau.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 5 AM to 1:00 PM.


Rooms

Hotel Croydon, a South Beach Group Hotel's 103 air-conditioned rooms provide iPod docks, refrigerators, and minibars. Guests can expect free WiFi and 42-inch plasma TVs with cable channels. Memory foam beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at Hotel Croydon, a South Beach Group Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is USD $40.00 + tax per day if you plan to drive, or hop aboard the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a computer station, and free newspapers.

Room options

Standard Double Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Hotel Croydon

Everyone (16) Couples (13) Business (3) Family (3) Friends (10) Other (1)
2

i do not like it.

Everyone

It is a little expensive. Hotel Facilities and Condition is very old and backward, and my room is very small. There is few power plugs, especially bedside the bed there is no power plug. The first night, the AC was not working, it is very hot. I think aisle more comfortable than the room. And, it does not have its personal parking area. I paid more than 100 dollars of parking in three nights. It took us about 10 minutes from hotel to parking area. So my experience is very bad.

By , from Philadelphia on Jan 4, 2018

Review comment responded on Jan 9, 2018

Thank you for writing a review Lei! I'm sorry your experience was less than expected. I sincerely apologize that the air conditioner was not working during your stay and can assure you this is not a common occurrence. Unfortunately, parking around the property is limited, but yes, we do offer valet which is $40 per night plus taxes (with in/out privileges). I'm disappointed that your stay was not more pleasurable, but I hope you will consider us again where we can make it a much better stay.

2
Everyone

Room was very dirty. Bed wasnt comfortable. Not a 4 star hotel at all. Stuff were very nice and friendly. Location is good.

By on Nov 27, 2017

Review comment responded on Dec 7, 2017

Thank you for your review. I am happy that you enjoyed our great location and friendly staff! However, I'm disappointed that the room was not as expected. If there is ever anything that is not to your liking, please give us the opportunity to correct it. I do hope you will come again and give us another chance.

4
Everyone

Room was amazing, the shower was rather dirty! I️ had to clean it twice before using it.

By , from cleveland on Nov 8, 2017

Review comment responded on Dec 12, 2017

Thanks for sharing your review with us Carli Shay! I'm disappointed to learn that the shower wasn't up to our standards. I do apologize. If anything is not to your liking, please let us know during your stay, so we can make the correction and improve your stay. I'm happy the accommodations were amazing! Please stay with us again soon so we can make it a perfect stay!

1

so so

Everyone

Room Odee small for the price they made me think I had a bigger room then what I Paid for

By , from brooklyn on Oct 10, 2017

5

nice boutique hotel in the center of everything!!

Everyone

One of the best hotel experiences I've ever had!! Loved the cute coffee shop and the onsite restaurant... hotel is walking distance to the beach.. staff is extremely friendly...just a great experience!! Will definitely go back!

By on Aug 21, 2017

Review comment responded on Aug 26, 2017

Hello, We work hard to please our guests.We are very happy you enjoy the property. We certainly look forward to welcoming you back and enjoy our great amenities.

4

nice hotel. across the street from the beach.

Everyone

Nice, very clean, comfortable room. The air conditioner seemed to quit and the room temp got hot/humid. Otherwise it was nice.

By , from Ohio on Aug 19, 2017

Review comment responded on Aug 21, 2017

Hello Dave, Thank you for staying with us. We're happy to hear you enjoyed your stay. Please come back and stay with us.

5

great place to stay with food and drinks available

Couples

The location, staff and amenities were perfect if you are vacationing with your significant other. Not too far from South Beach and across the street from a great beach with food and drinks delivered to you on the beach. The room was just right for two. I highly recommend using Uber or not a bad walk to South Beach.

By , from Texas on Aug 10, 2017

Review comment responded on Aug 19, 2017

Hello Q, We are glad to hear you enjoyed yourself and exceeded your expectations. We are looking forward to welcoming you back.

4

friendly staff and good location

Everyone

visited with my daughter and had a very good time. The staff is outstanding, very friendly, knowledgeable, and helpful. We were able to book a day trip to key west with the help of the staff, they helped us with the sightseeing tours and we had a good stay. The food too was good, and the beach is very close to the hotel.

By on Jul 31, 2017

Review comment responded on Aug 9, 2017

Dear Ms. Emma, Thank you for choosing Hotel Croydon. We're glad your enjoyed your trip, hope you had a lovely time in Key West. Please come back and stay with us again.

5

convenient location

Everyone

Amazing experience and great customer service. Room was really neat and bed are extremely comfortable

By , from New York on May 19, 2017

Review comment responded on May 23, 2017

Hello Ms. Silk, We are happy you enjoyed your stay with us. Please come back. we will make sure everything goes well. We do have ironing boards upon requests. Due to space we do not place them inside the rooms. By dialing 0 one of our team members would have brought one to your room. Hopefully we can make it perfect the next time. Regards, Rob Hermosilla GM

2

nice hotel, but uncaring or unresponsive staff.

Everyone

The hotel charges over $40 to valet park your vehicle. On the first night, the valet got into an accident with my rental vehicle when going to park. I had to deal with the entire incident and pay out of pocket up front for damages while waiting for reimbursement from the other driver's insurance. The hotel still charged the $42.80 to park the vehicle. I have yet to get an itemized bill for my stay. Small work and this would have been a much better stay.

By on May 12, 2017