We love staying here, our second time but it was spring break and overpopulated in the pool. We probably would have selected a different weekend and clearly Miami wasn’t afraid of the coronavirus.
First, it looks beautiful in the pictures online. The reality is much different. Our room on the top floor was run down and needed a “face lift”. We had ants in our room. The shower door didn’t close all the way so when showering you end up with water on the floor. Since our room was on the top floor (17th), the huge industrial air conditioning units are right above your head. They are very loud and run 24/7. The rugs in the hallways throughout the hotel looked dingy and dirty. The food at the hotel restaurant was mediocre and very pricey. The two pool areas are very small and it’s hard to get a lounge chair unless you get out there at 8am. It’s easier to get a chair on the beach however, you must pay $22 for a beach umbrella each day. The only positives I could share is that we loved the pillows on the bed and we had a great oceanfront view (with a teeny tiny patio). I would never recommend this place to anyone.
I love this hotel. They treat me very well. Thanks
Perfect for family trip! My 5 years old daughter loves pool and pool is perfect temperature!
Everything was good my bed was kinda hard people and customer service was excellent.
Everything clean nice location very nice staff will be back real soon
No valet parking available, Had to park three blocks away. Rooms were old and tired.
We lived our stay in the royal palm, everyone has been very helpful, staff are excellent, the location is very convenient, our room is beyond my expectation, loved our ocean front room on the 17th floor.. the beach is steps from our hotel, very close to restaurants, shops at the Lincoln road and night life at the Art Deco,, we will be back ..and the staff are very hospitable
location is great, room need to be cleaned better, shower tile and paint need some works, mirror on vanity sink chips.
From the minute we checked in to the minute we checked out everything was great. The staff was very friendly, bar service and food at the hotel were great. The pools are well kept and the beach is steps away. I will definitely be staying here again in a few months for my boyfriend's birthday!
The staff was very friendly. The room was very clean and nice
Bed bugs tore me up! Really bad I'm still itching with big bites on me!
Great view from balcony, very nice beach facilities, beautiful building inside and outside.
Located in South Beach, Royal Palm South Beach Miami, a Tribute Portfolio Resort is adjacent to Collins Avenue Shopping Area and within a 5-minute walk of other popular sights like Ocean Drive. This 393-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and a 24-hour fitness center.
Relish the Mediterranean cuisine at Byblos Shorecrest, one of 3 onsite restaurants, which serves dinner, or enjoy the pool views at Florida Cookery. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.
The 393 accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, coffee makers, and free local calls.
Guests staying at Royal Palm South Beach Miami, a Tribute Portfolio Resort enjoy access to 2 outdoor pools, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 35.00 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include conference space, a business center, and a computer station.
We love staying here, our second time but it was spring break and overpopulated in the pool. We probably would have selected a different weekend and clearly Miami wasn’t afraid of the coronavirus.
First, it looks beautiful in the pictures online. The reality is much different. Our room on the top floor was run down and needed a “face lift”. We had ants in our room. The shower door didn’t close all the way so when showering you end up with water on the floor. Since our room was on the top floor (17th), the huge industrial air conditioning units are right above your head. They are very loud and run 24/7. The rugs in the hallways throughout the hotel looked dingy and dirty. The food at the hotel restaurant was mediocre and very pricey. The two pool areas are very small and it’s hard to get a lounge chair unless you get out there at 8am. It’s easier to get a chair on the beach however, you must pay $22 for a beach umbrella each day. The only positives I could share is that we loved the pillows on the bed and we had a great oceanfront view (with a teeny tiny patio). I would never recommend this place to anyone.
We appreciate the feedback, Kim. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We apologize for the issues with the bathroom in your room as well as the noise. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.
Thank you for taking the time to leave this fantastic rating! We strive to keep all of our customers happy and satisfied at the Royal Palm South Beach Miami. We hope you have a fabulous day!
I love this hotel. They treat me very well. Thanks
Thank you for the amazing rating! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Royal Palm South Beach Miami soon! Thanks again and have a fantastic day!
Perfect for family trip! My 5 years old daughter loves pool and pool is perfect temperature!
Everything was good my bed was kinda hard people and customer service was excellent.
Everything clean nice location very nice staff will be back real soon
Thank you for choosing to stay at the Royal Palm South Beach Miami, a Tribute Portfolio Resort and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Miami Beach. Sincerely, The Front Office Management team
No valet parking available, Had to park three blocks away. Rooms were old and tired.
Thank you for choosing to stay at the Royal Palm South Beach Miami, a Tribute Portfolio Resort and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Miami Beach. Sincerely, The Front Office Management team
Thank you for your valuable feedback. I am very sorry to hear about your poor experience. Please feel free to reach out in advance, if you are ever in the area and choose to stay again, and we will do our best to ensure a great stay!
Thank you for the wonderful rating! It's fantastic you enjoyed your time at Royal Palm South Beach Miami so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!