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Royal Palm South Beach Miami, a Tribute Portfolio Resort
4.5 out of 5.0Royal Palm South Beach Miami, a Tribute Portfolio Resort 4.5 out of 5.0
Royal Palm South Beach Miami, a Tribute Portfolio Resort 4.5 out of 5.0
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Royal Palm South Beach Miami, a Tribute Portfolio Resort
4.5 out of 5.0
Collins Avenue,
Miami Beach,
FL
1-844-663-2276
3.9
out of 5
Average Guest Review
See all 149 reviews
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Recent guest reviews
Air condotioning didnt work well, had to sleep with balcony door open on top of sheets, mattress needed to be replaced...could feel every spring ...like sleeping on a box spring.
The Royal Palm is a decent hotel. However, its staff needs diversity training! I made an advanced full payment for my hotel stay but was told upon arrival that the hotel was full and the only room available could not be booked because the its A/C was not working. All the while, several guests that arrived after me (all of whom were Caucasian) got shown to rooms. I spoke with the Manager who said the other guests had made advance payments. When I pointed out that I too had paid in advance, she made lots of excuses and said other guests would also be “walked.” However, no one else got sent to stay elsewhere, but several others were check-in while I waited for a room to be secured someplace else and for a cab to transfer me. This too ended up being an ordeal, because the bellman was rude to the cab driver who decided he did not want the hotel's business and put me out of his cab. I contacted my online travel agency and the representative with whom I spoke informed me that The Royal Palm had overbooked itself. Under these circumstances, it seems the hotel staff only finds advance payment from its Anglo-Saxon guests desirable enough to guarantee room availability. Sadly, the trip was for my birthday and The Royal Palm was a huge disappointment!
Hotel is in perfect location. My only issues were the old and raggedy bath and hand towels in the room.
Very nice hotel,friendly staff very helpful.Close the ocean
called for lotion took 1 hour. no towels on the beach had to ask repeatedly. no one got them.
Great location on South Beach. The pool and ocean were a perfect retreat!
Nice hotel close to everything.............. ... ..
The hotel's location is perfect, but the rooms are outdated. We had hair on the shower wall, dust in the room. We booked 2 rooms, one of them didn't have the cushions on the little seating area by the table. Very sloppy paint job in the bathrooms.
Nice hotel close to the beach. Beach was really clean. Watch out for Service Charges...
Ons is the best guy!Very professional and really nice!
Wonderful hotel! Definitely will stay the next time I'm in town.
Needs to be updated. Pool and facilities average at best. Ok hotel staff
Hotel highlights
- Walking distance to Collins Avenue Shopping Area and Ocean Drive
- Free WiFi in rooms and public areas
- Onsite dining
- Spa
Located in South Beach, Royal Palm South Beach Miami, a Tribute Portfolio Resort is adjacent to Collins Avenue Shopping Area and within a 5-minute walk of other popular sights like Ocean Drive. This 393-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants. Lummus Park Beach and Lincoln Road Mall are a short walk from the hotel, which is on the beach.
Dining
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.
Rooms
Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include an iPod dock, a sitting area, and a coffee maker.
Property features
Guests of Royal Palm South Beach Miami, a Tribute Portfolio Resort have access to a full-service spa, 2 outdoor pools, and a 24-hour fitness center. Valet parking is available for USD 43.00 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a business center.
Guest reviews for Royal Palm South Beach Miami, a Tribute Portfolio Resort
Everyone
Air condotioning didnt work well, had to sleep with balcony door open on top of sheets, mattress needed to be replaced...could feel every spring ...like sleeping on a box spring.
Everyone
The Royal Palm is a decent hotel. However, its staff needs diversity training! I made an advanced full payment for my hotel stay but was told upon arrival that the hotel was full and the only room available could not be booked because the its A/C was not working. All the while, several guests that arrived after me (all of whom were Caucasian) got shown to rooms. I spoke with the Manager who said the other guests had made advance payments. When I pointed out that I too had paid in advance, she made lots of excuses and said other guests would also be “walked.” However, no one else got sent to stay elsewhere, but several others were check-in while I waited for a room to be secured someplace else and for a cab to transfer me. This too ended up being an ordeal, because the bellman was rude to the cab driver who decided he did not want the hotel's business and put me out of his cab. I contacted my online travel agency and the representative with whom I spoke informed me that The Royal Palm had overbooked itself. Under these circumstances, it seems the hotel staff only finds advance payment from its Anglo-Saxon guests desirable enough to guarantee room availability. Sadly, the trip was for my birthday and The Royal Palm was a huge disappointment!
Everyone
Hotel is in perfect location. My only issues were the old and raggedy bath and hand towels in the room.
Everyone
Very nice hotel,friendly staff very helpful.Close the ocean
Everyone
called for lotion took 1 hour. no towels on the beach had to ask repeatedly. no one got them.
Everyone
Everyone
Everyone
Everyone
Great location on South Beach. The pool and ocean were a perfect retreat!
Everyone
Nice hotel close to everything.............. ... ..
Royal Palm South Beach Miami, a Tribute Portfolio Resort
1545 Collins Avenue, Miami Beach, FL 33139Hotel Amenities
Hotel Area
Hotel Policies
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Thank you for your wonderful review on our hotel. We are very pleased to know that you enjoyed your stay here in the property. We gladly like to see you here and make your trip to be unforgettable again. Thank you for your understanding.