Amazing overall. - one concern during this sensitive time no sanitizer stations especially at the gym Or something to wipe equipment
best luxurious stay. Hotel service at the beach and pool is amazing. you need not go anywhere else
The staff was friendly and helpful throughout our stay.
Very nice room with good balconies. Good pool. Staff was very helpful although sometimes room was cleaned late.
Only one jacuzzi worked. There is no sun over the pool after 1pm. Beside thar the experience was good the staff were nice!
Beautiful, clean, well-kept property. Friendly and helpful staff. No issues or problems with my stay.
Housekeeping and service very poor. Property is aging. Valet service was very good
Close to everything. Great beach! Super nice staff and luxurious spa.
This was my 1st time staying at the Eden Roc and it definitely wouldn’t be my last. The staff was friendly & welcoming, the room was clean and the pools/beach had enough room where it didn’t feel crowded. We felt like we were on a resort in the Caribbean and didn’t want to leave the hotel.
I thought the rooms would've been much better, or maybe I had the low budget room.(booked thru orbitz) the description said hotel view. Lol The furniture was raggedy looking. Called the front desk to let them know I wasn't satisfied with my room and was only moved a few doors down.. but if I wanted to upgrade to another room it was $75 a night. The furniture was a little better, but still old. I've stayed at Spring Hill Suites with better furniture. The best thing about the room was the bathroom. The beach was beautiful, although the food at the restaurant was pricey $45 for a quesadilla and wings. $200 hold on card per night and $39 resort fee...for what because nothing felt resort like.
overall an excellent hotel and restaurant. shaded pool is priceless
I think that the pice for the umbrellas could be cheaper
Located in Mid Beach within a short walk of Miami Beach Boardwalk, Eden Roc Miami Beach is within 2 miles (3 km) of other popular sights such as Collins Avenue Shopping Area. This 415-room, 4.5-star resort welcomes guests with 3 outdoor pools, 2 restaurants, and a 24-hour fitness center.
Enjoy dining at Nobu, one of 2 onsite restaurants. You can sip a beverage at the coffee shop. Start each morning with full breakfast, available for a fee from 7:00 AM to 11:30 AM.
All 415 air-conditioned rooms provide minibars, espresso makers, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Rooms also include phones.
Renovated in 2017, Eden Roc Miami Beach offers 3 outdoor pools, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 49 per day. Staff members are on hand to provide concierge services, luggage storage, and a safe deposit box at the front desk. Other amenities at this beach resort include a conference center, a terrace, and an ATM.
Amazing overall. - one concern during this sensitive time no sanitizer stations especially at the gym Or something to wipe equipment
It was our honor hosting you and we're so glad to hear that you had an enjoyable time while staying with us. We can't wait to welcome you back again soon. Warm regards, Nicolas M.
best luxurious stay. Hotel service at the beach and pool is amazing. you need not go anywhere else
Dear Jinny, Thank you for your review. We’ll be sure to share your kind feedback with our team as they will be pleased to hear. It was a pleasure hosting you and we can not wait to welcome you back again soon! Warm regards, Nicolas M.
Dear Guest, It was our honor hosting you and we're glad to hear that you were treated with the outstanding service that you deserve. We look forward to welcoming you back again soon. Warm regards, Nicolas M.
The staff was friendly and helpful throughout our stay.
Thank you for your kind feedback, we hope to have another chance to welcome you. Warm regards, Nicolas M.
Thank you so much for your feedback. We hope to see you soon. Best Regards, David Algarin
Very nice room with good balconies. Good pool. Staff was very helpful although sometimes room was cleaned late.
Thank you very much for taking the time to review your recent stay at Eden Roc. It makes us very proud to know that you had a great time. We look forward to welcoming you back. Warm regards, Nicolas M.
Only one jacuzzi worked. There is no sun over the pool after 1pm. Beside thar the experience was good the staff were nice!
Dear Guest, hank you for your review. I appreciate your valuable feedback as I have shared your comments with our team to ensure we improve in the areas you mentioned. We apologize for any inconveniences you may have experienced and hope to get a second opportunity to welcome you back for a better improved experience. Warm regards, Nicolas M.
Dear Guest, Thank you for taking the time to review your recent stay at Eden Roc Miami Beach. It makes us very proud to know that you had a great time. We look forward to welcoming you back. Warm regards, Nicolas M.
Beautiful, clean, well-kept property. Friendly and helpful staff. No issues or problems with my stay.
Thank you for staying with us and sharing your kind review! It was a pleasure accommodating you to make sure your visit at Eden Roc Miami Beach was one to remember. We look forward to welcoming you back again soon. Warm Regards, Nicolas M.
I’d like to start by thanking you for sharing your thorough feedback from your stay with us. We take guest feedback extremely seriously, and always share your constructive thoughts with our operational teams so we can continue to create the best guest experience possible. I’m so glad to hear you enjoyed our beautiful property! Regarding our preparedness in these times. Among many other measures, we have put in place sanitation stations all around our public areas and enhanced the regular cleaning of all public areas to provide a sanitized and safe environment for all our guests. We strive to become your Miami Beach destination of choice and look forward to welcoming you back. Sincerely, Michael Chin General Manager