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Recent guest reviews

Safe

We had a nice view and balcony.

.

I liked the easy access to the beach and Miami Beach Boardwalk. Close to great cafes and bars too. The pool was small and way too warm. The room I stayed in 408 can use some minor repairs throughout.

The bathroom had a broken toilet paper dispenser which housekeeping most likely knew about. The air conditioner was dripping water onto the carpet in our room. The balcony door was very heavy and old.

I enjoyed myself at this location No complaints. My room with the beach front view and balcony was beautiful.

location was great our 2nd year that we stayed here and hope for a 3rd in 2023

It was so loud. I could hear fighting, yelling, and music. I called to complain about noise half of the nights during my trip. There were unexpected renovations (building a deck out back) and construction on properties on both sides of the hotel. There was also an overpowering unpleasant deodorizer smell. The pool is very small and the overall appearance facing the ocean is not pleasing or as entertaining as the other hotels close by. I can say that the ppl working there were kind and attentive. They Answered texts and delivered items to my room promptly when needed such as extra towels and cups. The staff also tried their best to cut down on noise when given complaints. Also I’m very happy about the location since this is an ocean front property. But that’s the best thing about this place it’s nothing special. I would try NOT to stay here again

Poor noise control can hear people talking and doors closing in the next rooms and hallways too easily. Otherwise great value, clean and spacious room with balcony, and amazing location

Unreliable hot water, overwhelming deodorizing, long wait time in restaurant. Nice staff.

Excelente el lugar

The property was old. Needed remolding we stayed on the 5th floor there was mold everywhere on the walls, we had a room with a microwave but you could not use. The balcony you could not smoke on. The pool table had no working pool cues. The restaurant was opened very sporadically. The pool towels were the size of a kitchen towel And the pool had yellow tape 3 days we were there. I would not recommend this hotel to know one I liked. I would never stay there again. The staff was friendly but not knowledgeable about the surrounding area.As for travel guide none existent or very limited. The shower did not drain and my partner unscrewed the drain and found a clump of hair the size of a doller bill.You had to set an appointment to have your room cleaned very disappointing for our 19 year anniversary NEVER AGAIN

Location

Besides the smell of Mildew and the horrible parking situation, The hotel was ok. Close to everything and beach access.

Extremely disappointing.

The pool is very small. I had an ocean view. The room had mold in the ceilings and hallways. I also had to buy air freshener for my room because it had a bad odor. They allowed me to check in early. There’s is construction going on both sides of the building. The pool area is also a bit dated.

The location of the hotel is excellent. We booked a ocean front room. The view was excellent. Due to Covid, the hotel seems understaffed.

The property still under construction and no restaurant service

Ferociously understaffed. Seriously overworked staff trying to fight the tide of deterioration. e.g., Hair dryers, Terrace chairs( one per terrace). Instead of amending the amenities and saying something like Hair Dryers available on a first come first serve basis. But no they pretend to be surprised that there is no Hair Dryer, What there are not two chairs?, etc. The toilet ran continuously and took five to six seconds of holding down the plunger to properly flush. Maintenance inform me first there is nothing wrong and then finally that ALL of the toilets work this way! Spanish would be a real help because the majority of the maintenance and cleaning either speak very little English or not at all. Check in at 4pm and Maid service goes home at 5pm. Once you are in the room crew will not go in room. For the amount of work I had to do the price should have been less. Manager is not adjusting the price. They are barely getting by as it is.

Collins Ave Miami Beach FL

Hotel highlights

  • Steps from Miami Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Mid Beach, Best Western Plus Atlantic Beach Resort is adjacent to Miami Beach Boardwalk with other popular attractions like Collins Avenue Shopping Area within a couple of miles (3 km). This 186-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.


Property features

At Best Western Plus Atlantic Beach Resort, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 34.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include conference space, a business center, and a computer station.

Room options

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Executive Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 6

Executive Suite, 2 Double Beds, Non Smoking, Balcony

2 Double Beds | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Atlantic Beach Resort

Everyone (10) Couples (8) Family (17)
4
Everyone

Safe

By on Oct 18, 2022

Review comment responded on Oct 18, 2022

Dear Orbitz, Thank you for the wonderful review of your stay at Best Western Atlantic Beach Resort, and we are glad to know you felt at home with us. We are thrilled we met your expectations for an outstanding visit, and we look forward to hosting you again in Miami.Barbara Romano,General Manager

3
Family

We had a nice view and balcony.

By on Sep 17, 2022

Review comment responded on Sep 19, 2022

Dear Janice, Thank you for taking the time to evaluate our hotel. We are glad you enjoyed the beautiful views and that you had a pleasant stay overall. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust.Barbara RomanoGeneral Manager

5
Partner Couples

.

By on Aug 5, 2022

Review comment responded on Aug 9, 2022

Antonio, thank you for rating your stay at Best Western Atlantic Beach Resort. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Barbara Romano General Manager

2
Family

I liked the easy access to the beach and Miami Beach Boardwalk. Close to great cafes and bars too. The pool was small and way too warm. The room I stayed in 408 can use some minor repairs throughout.

By on Aug 2, 2022

Review comment responded on Aug 2, 2022

Reinalisa, thank you for allowing us the opportunity to host you. We never want our guests to leave with a disappointing experience, and we regret the displeasure you had. We apologize for the inconvenience you had in your room and while taking a swim in the pool. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. On a positive note, we are glad you liked our proximity to the beach, cafes, and bars. Your feedback is appreciated, and we hope to host you again. Barbara Romano General Manager

3
Family

The bathroom had a broken toilet paper dispenser which housekeeping most likely knew about. The air conditioner was dripping water onto the carpet in our room. The balcony door was very heavy and old.

By on May 26, 2022

Review comment responded on Jun 18, 2022

Randy, we appreciate you choosing our hotel and taking the time to share your feedback. We apologize for the lack of attention to detail that was given to your room. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. When you return to the area, we hope you will give us the opportunity to serve you better. Barbara Romano General Manager

5
Friends

I enjoyed myself at this location No complaints. My room with the beach front view and balcony was beautiful.

By on May 13, 2022

Review comment responded on May 14, 2022

Chiniqua, thank you for the wonderful description of the sweeping oceanfront view from your balcony at Best Western Atlantic Beach Resort. Watching the waves gently roll into shore is definitely a peaceful way to begin or end the day -- and the sound of the surf is the best lullaby for a great night's sleep. It was our pleasure having you as our guest, and we hope you will return very soon. Barbara Romano General Manager

5
Partner Couples

location was great our 2nd year that we stayed here and hope for a 3rd in 2023

By on Apr 25, 2022

Review comment responded on Apr 26, 2022

Neil, we are thrilled you consider Best Western Atlantic Beach Resort your home-away-from-home when in the Miami Beach area! We are happy you continue to enjoy our convenient location. It is always our pleasure to see a familiar face return, and we look forward to serving you again soon. Barbara Romano General Manager

3
Everyone

By on Apr 5, 2022

2
Family

It was so loud. I could hear fighting, yelling, and music. I called to complain about noise half of the nights during my trip. There were unexpected renovations (building a deck out back) and construction on properties on both sides of the hotel. There was also an overpowering unpleasant deodorizer smell. The pool is very small and the overall appearance facing the ocean is not pleasing or as entertaining as the other hotels close by. I can say that the ppl working there were kind and attentive. They Answered texts and delivered items to my room promptly when needed such as extra towels and cups. The staff also tried their best to cut down on noise when given complaints. Also I’m very happy about the location since this is an ocean front property. But that’s the best thing about this place it’s nothing special. I would try NOT to stay here again

By on Mar 23, 2022

Review comment responded on Mar 25, 2022

Danielle, thank you for evaluating your stay at our hotel and sharing your experience. While you liked our courteous associates, we apologize for the noise disturbance you underwent because of nearby guests and the inconvenience caused. We will surely share comments with our team and use them for future improvements. We are also sorry for the difficulties you encountered because of the ongoing renovation. We appreciate your understanding and patience, and we regret not meeting all of your expectations. We are grateful for your feedback, and we hope you will consider a return visit so that we can make it up to you. Barbara Romano, General Manager

4
Friends

Poor noise control can hear people talking and doors closing in the next rooms and hallways too easily. Otherwise great value, clean and spacious room with balcony, and amazing location

By on Mar 22, 2022

Review comment responded on Mar 22, 2022

Stefania, thank you for choosing Best Western Atlantic Beach Resort and for your terrific review of our hotel. We are delighted you enjoyed our convenient location and we are pleased to know how much you liked your guest room. We want your stay with us to feel at home and be as comfortable as possible therefore we regret the inconvenience caused due to noise concerns. We look forward to your next visit. Barbara Romano General Manager

Best Western Plus Atlantic Beach Resort

4101 Collins Ave, Miami Beach, FL 33140
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