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Recent guest reviews

I liked the location, staff and property. I don’t think the hotel room is worth the rack rate and am relieved that I only had to pay about a third of the rack rate. The room was lovely but the desk has a crack in it and the lamp shade was cracked as well. These are minor I know but when you ask for that kind of money for a room, all should be perfect. What I didn’t like mist was not finding a lounger to sit at by the pool. The first day there I was put in a waitlist for a lounger. Granted it was a busy weekend but the grounds around the pool are not big enough to accommodate even a fraction of the guests. Also, there are many trees surrounding the pool so getting a little sun was based on luck in where you were seated and time of day.

Beach and pool are really top notch, friendly staff and nice rooms

I loved everything about this hotel will be coming back next year

Nice rooms, pool, and views. Restaurants within the hotel were very over priced for what they were, and I would not recommend them. Overall about a 4 out of 5 stars.

I think WiFi should be complimentary as well. You have to pay for that.

Beautiful place, accomodating, friendly staff. Definitely a five star property. The upper management was constantly offering to help. However, communication could have been a bit better, and they could be more on top of their game as far as cleanliness.

Smelled really good. Very pretty and very clean. Food was amazing and staff were great

My father passed away I couldn’t make it and I just stole my money do not book at this hotel that are heartless careless and they’re jerks

Overall, the property is gorgeous, clean and staff is wonderful. The room we had sat on top of their nightclub which boomed with bass until 5am each night. Be mindful of any rooms around #434. We even paid for an upgraded “fabulous” room. Not so fabulous.

Excellent location, clean hotel, wonderful room, excellent service

The heavenly scent of this property makes it dreamy! I saw not all guests were treated the same, meaning we were not told about all of the services we could have used or what was available to us.

Laura was amazing. They checked me in fast and with a drink I might add. Amazing room, amazing pool,

Managers ,staff and waiters on the property are very well trained and helpful, our kids were very pleased from everyone at the W hotel. THANKS

Collins Avenue Miami Beach FL

Hotel highlights

  • Walking distance to Miami Beach Boardwalk and Collins Avenue Shopping Area
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in South Beach, W South Beach is within a 5-minute walk of Collins Avenue Shopping Area and within 15 minutes of other popular attractions like Miami Beach Convention Center. This 350-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.


Dining

Relish the American cuisine at RWSB, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 7:00 AM to 11:30 AM.


Rooms

The 350 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect wired Internet, free WiFi, and 37-inch LCD TVs with cable channels and DVD players. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. IPod docks, microwaves, and refrigerators are other standard amenities.


Property features

Guests of W South Beach have access to a full-service spa, 2 outdoor pools, and a nightclub. Valet parking is offered for USD 49 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour fitness center, an outdoor tennis court, and free WiFi in public areas.

Room options

Suite, 1 Bedroom, Non Smoking, Ocean View

1 King Bed | Sleeps 4

Suite, 1 Double Bed, Balcony, Oceanfront (E-WOW)

1 Double Bed | Sleeps 6

Suite, 1 King Bed, Non Smoking, Oceanfront

1 King Bed | Sleeps 3

Suite, 2 Bedrooms, Non Smoking, Ocean View

1 Double Bed | Sleeps 5

Guest reviews for W South Beach

Everyone (42) Couples (9) Family (2)
4
Partner Couples

I liked the location, staff and property. I don’t think the hotel room is worth the rack rate and am relieved that I only had to pay about a third of the rack rate. The room was lovely but the desk has a crack in it and the lamp shade was cracked as well. These are minor I know but when you ask for that kind of money for a room, all should be perfect. What I didn’t like mist was not finding a lounger to sit at by the pool. The first day there I was put in a waitlist for a lounger. Granted it was a busy weekend but the grounds around the pool are not big enough to accommodate even a fraction of the guests. Also, there are many trees surrounding the pool so getting a little sun was based on luck in where you were seated and time of day.

By on Jan 27, 2020

Review comment responded on Jan 27, 2020

Thank you for your review! We are delighted that you enjoyed both our location and our Talent. We do hope to see you again in the future so that we can make your stay truly five star!

2
Everyone

By on Jan 13, 2020

Review comment responded on Jan 16, 2020

Sorry that your stay was anything less then fabulous! Hoping to see you soon so that we can revamp your experience at W South Beach!

5
Everyone

By on Jan 4, 2020

Review comment responded on Jan 6, 2020

We are thrilled that we made a great impression! Looking forward to seeing you again soon!

5
Everyone

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Thank you for your five star review! We all look forward to seeing you soaking up the sun at SAND during your next visit with us!

5
Partner Couples

Beach and pool are really top notch, friendly staff and nice rooms

By on Nov 24, 2019

Review comment responded on Nov 29, 2019

We are happy to hear that you loved both WET and SAND during your stay at W South Beach! We are excited to see you again during your next vacation!

5
Partner Couples

I loved everything about this hotel will be coming back next year

By on Oct 19, 2019

Review comment responded on Oct 21, 2019

All of us here look forward to seeing you again next year! Thanks for making W South Beach your go to hotel!

5
Everyone

By on Oct 2, 2019

Review comment responded on Oct 2, 2019

We are delighted to know that we wowed you! We look forward to seeing you soaking up the sun at SAND on your next vacation!

4
Partner Couples

Nice rooms, pool, and views. Restaurants within the hotel were very over priced for what they were, and I would not recommend them. Overall about a 4 out of 5 stars.

By on Aug 26, 2019

Review comment responded on Aug 28, 2019

Thank you for your feedback! We are glad to hear that you loved WET, and our Ocean View rooms. We do hope that we see you at the restaurant again so that we can ensure the experience is a 5 star!

5
Partner Couples

I think WiFi should be complimentary as well. You have to pay for that.

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Thank you for staying with us at W South Beach! The wifi is included within the Resort Service Fee along with other amazing amenities including 2 bicycle rentals daily, 2 beach chairs daily, and workout classes. We are thrilled to hear that you had a great stay with us! We look forward to welcoming you again in the near future.

5
Partner Couples

Beautiful place, accomodating, friendly staff. Definitely a five star property. The upper management was constantly offering to help. However, communication could have been a bit better, and they could be more on top of their game as far as cleanliness.

By , from Long Island on Aug 16, 2019

Review comment responded on Aug 16, 2019

Thank you for your review! We are thrilled to hear that our Talent helped set the scene for a 5 star stay! All of us here are excited to see you again at W South Beach!

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