The hotel is clean, the stuff is friendly, the location is excellent and the price was right.
Didn't have room I booked first night and didn't clean room one night.
Loved the location and was very pleased with the staff
This trip was planned as a getaway after our wedding. When we arrived they had us booked for only 2 nights but we paid for 3...After about 15 minutes the desk staff had the issue resolved. We purchased a King Balcony room and they said that they didnt have any of those rooms available but would give us a room with a terrace. We figured that would work until to got to the room. The room was half the size of the one we booked, the terrace was dark, dirty and had views of outrageously dirty apt buildings, and to top it off, the room smelled of musk and cleaner. They then moved us to another room with no balcony which was much better but it was much cheaper than the price we paid. They promised that we would get a balcony room with a great view the next day when one became available. After 1pm, the next day, we finally got a king balcony room but the view was horrible because of 2 palm trees the stood directly in front of the balcony. It was ridiculously small and barely had room for the 1 chair that was on it. I was very disappointed that we were not accomidated based on what we paid for and to top it all off, IT IS NOT A BEACHFEONT HOTEL AS ADVERTISED IN ITS DESCRIPTION. I WOULD NEVER STAY AT THIS HOTEL EVER AGAIN AND WOULD DEFINITELY NOT RECCOMMEND THIS HOTEL TO ANYONE.....EVER!
Service is excellent! The property has services "on the beach" as well which is only very short walk from the front door.
Nice hotel and close to beach. Little bare bones for room decore.
Nice hotel, friendly staff, and the rooms were nice and clean!
Very nice place to stay with family. GREAT CUSTOMER SERVICE. I will go back again..
Very convenient, well located and great service. I will stay in the near future.
First day of our honeymoon both our I pads were stolen by the the cleaning crew. I was referred to Marriotts claim department. They asked a lot of questions and said they would resolve it right away. They never replied to another email.
This hotel is not a beachfront property. The beach is across the street. There are not many food options near this hotel.
Hotel was nice. But the housekeeping needs a lot of work because i had to yell at the manager to have our room cleaned properly and restocked with towels. It really lacked many things any normal hotel would have available for guest staying for 5 days (us). Too much to list. The rooms are tiny. No closet, but there is an exposed closet if you can picture what that looks like. Bathroom shower was great except the sink is shallow and water splattered everywhere when turned on. TV was cool, you can connect your phone to it to play your music or log on to your netflix or amazon prime account.. Even youtube. NOTHING special about the room at all.... Minifridge was helpful to keep drinks cool. Pool was nice but only 3 feet deep all around... Nice thing was the view of ocean from the pool.... They also had cabanas but needed more coverage from the sun. Towel service at pool and for beach (pick up before you go to the beach). terrace was ok. Just a plain deck with furniture spread out. Again nothing special. The breakfast was good for $20 a person. Lobby was very delightful. I would not come back to stay here again. location was far from the better part of the beaches. Too far from main attractions. We had to uber or lyft because the streets were a lil shady. Other reviews stated that their belongings got stolen, which helped me stay cautious of my belongings and i locked it away in the safe. I also locked my luggage just incase and nothing was missing so tht was good.
We had an enjoyable stay at hotel. The best part is hotel is very clean and the bed is one of the most comfortable we have ever slept on in any hotel!
We had an amazing time and the hotel it was clean and the hotel stuff it was very helpful, will definitely stay next time
Everything was clean and new. We enjoyed their pool.
We enjoy the efficient big brand hotels version of boutique experience. Clean. Quiet. Smaller and more personal setting. Mattress was wonderful. Shower was a walk in experience. I love walk in showers!! The shower head was a spa like rain shower. The bar was quiet and nice. Breakfast was great. The personnel awesome.
Great hotel. Modern chic look. Close to the beach and attractions, but not in the middle of busy Ocean Drive. Great location and close enough to everything! Beds are really comfortable too.
Overall experience was great, I thought the location was closer to south beach though. The value of the hotel was amazing for the price paid, if we were in the art district than we wouldn't have got such a great deal for an updated modern room. The cleanliness of the room was almost perfect except the white sheets were stained with a pink/purple color which we didn't notice till the morning after. But receiving a balcony and ocean view at no extra cost was great. As for the amenities the roof top pool was well heated, modern, and clean however I wish it was a little deeper than 3ft. The staff was amazing, as soon as we got there we were greeted with drinks, checked in as fast as possible there was a little line, and told exactly how we could reach our room. Our overall anniversary getaway was amazing thanks to the team at AC Hotel!
When I checked in at the AC hotel, staff said nothing about valet fee and all the hotel guests have to use valet service, so i assumed it was included in the package. I was Wrong! I stayed for 4 days and they charged me 40 dollars per night for overnight parking. WHAT? valet service is included, but its $40 dollars per overnight parking at the hotel? So I paid $160 dollars total.. when I talked to the front desk staff, she said parking and hotel is operated by the different companies so there is nothing she can do about it. Oh well, I like everything about the hotel, but hidden parking fee ruined it.
Located in South Beach, AC Hotel by Marriott Miami Beach is adjacent to Miami Beach Boardwalk and within a mile (2 km) of other popular sights like Collins Avenue Shopping Area. This 150-room, 4-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.
This hotel serves as home to a tapas bar, along with a restaurant that specializes in international cuisine. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.
AC Hotel by Marriott Miami Beach's 150 rooms provide refrigerators, coffee makers, and safes. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Phones, ironing boards, and desks are also standard.
Built in 2015, the brand new AC Hotel by Marriott Miami Beach offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 42.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a business center, and a library.
The hotel is clean, the stuff is friendly, the location is excellent and the price was right.
Didn't have room I booked first night and didn't clean room one night.
Dear Guest, thank you for choosing the AC Hotel Miami Beach and for your nice rating. We are sorry we could not provide you with the room you booked upon check-in and regret that our housekeeping team overlooked servicing your room once. We appreciate your patience and hope you will stay with us again for a more gratifying experience. Thank you, AC Family Member
Loved the location and was very pleased with the staff
Dear Guest, thank you for taking the time to share that your stay at AC Hotel Miami Beach was perfect in every way. We enjoy offering our guests unique and sophisticated accommodations in the heart of Miami Beach. Thank you for mentioning how much you loved our stellar location and affable staff. It was a pleasure serving you, and we hope we will be your home whenever you are in the area. Thank you, AC Family Member
Dear Kristie, we are delighted you had a great stay at the AC Hotel Miami Beach. Thank you for the nice rating, and we look forward to hosting you again soon. Thank you, AC Family Member
This trip was planned as a getaway after our wedding. When we arrived they had us booked for only 2 nights but we paid for 3...After about 15 minutes the desk staff had the issue resolved. We purchased a King Balcony room and they said that they didnt have any of those rooms available but would give us a room with a terrace. We figured that would work until to got to the room. The room was half the size of the one we booked, the terrace was dark, dirty and had views of outrageously dirty apt buildings, and to top it off, the room smelled of musk and cleaner. They then moved us to another room with no balcony which was much better but it was much cheaper than the price we paid. They promised that we would get a balcony room with a great view the next day when one became available. After 1pm, the next day, we finally got a king balcony room but the view was horrible because of 2 palm trees the stood directly in front of the balcony. It was ridiculously small and barely had room for the 1 chair that was on it. I was very disappointed that we were not accomidated based on what we paid for and to top it all off, IT IS NOT A BEACHFEONT HOTEL AS ADVERTISED IN ITS DESCRIPTION. I WOULD NEVER STAY AT THIS HOTEL EVER AGAIN AND WOULD DEFINITELY NOT RECCOMMEND THIS HOTEL TO ANYONE.....EVER!
Dear Guest, thank you for your stay and for taking the time to leave your review. We want every guest who stays with us to have a rejuvenating experience and to depart with a lasting favorable impression. We fell short in making that happen for you. We would like to extend our apologies for the disappointment you had with the views from our rooms and regret that our staff was unable to resolve this to your satisfaction. We are grateful for the feedback, and we hope you will reconsider and choose us again the next time you are in the area. Thank you, AC Family Member
Service is excellent! The property has services "on the beach" as well which is only very short walk from the front door.
Dear John, it was a pleasure to welcome you to the AC Hotel Miami Beach. We focus on creating a comfortable, rejuvenating atmosphere and your kind words are much appreciated. We enjoyed having you as our guest, and we look forward to hosting you again in the future. Thank you, AC Family Member
Nice hotel and close to beach. Little bare bones for room decore.
Nice hotel, friendly staff, and the rooms were nice and clean!
Very nice place to stay with family. GREAT CUSTOMER SERVICE. I will go back again..
Very convenient, well located and great service. I will stay in the near future.
Dear Guest, thank you for the excellent review of your stay at AC Hotel Miami Beach. We are thrilled you appreciated not only our friendly team and convenient location, but also our spotless property. We look forward to welcoming you back to the area. Thank you, AC Family Member