Great staff, prompt service, clean and kid friendly.
The beds were extremely uncomfortable. Waste management was on premise at 730 am unloading the trash recepticles. We could hear the commotion outside our 7th floor window. It was not a welcomed sound during our long awaited vacation. Room 7c was missing a safety lock on the second access door from the kitchen. What type of place does not provide a safety lock for your family! We had to use a kitchen chair!
3 bedrooms,i was only expecting 2. Nice but very old pla
Staff is terrible. Rude. I was here with family and they treated us like spring breakers
The concierge was so helpful the room always was so clean Thank you
Employees are very respectful, Property is nice. First room we got was VERY outdated, kitchen had very old appliances!! We got switched to 5S and it was nice. The only thing is remodel is poor cheap quality. Id say 3 star
Honestly the property more closely resembled a Federal Penitentiary than a Miami Beach resort. Hall way was dark with a funky odor. The so called kitchen looked unfit for use. The rooms had numerous stains on the carpet and bedding. Very rundown overall.....to the point that a hurricane would be a better solution than trying to make improvements at this point. My family vacations frequently. This stay was BY FAR the worst reservation I’ve ever made. Very disappointed.
So much hidden costs. We were told they we were getting a sea view but we were only able to see the roof
The property itself is nice, can't beat the ocean view. Nice pool, staff were friendly. The only complaints are that the beds were really dented in the middle. We slept on a slant! And there was not daily cleaning service. I learned afterward that you have to request that at the front desk, so now others know to do this.
HORRIBLE ! hidden fees, you have to pay for a lounge chair and towel in their resort. Restaurant closes at 3 so no food after that. No drinks available as the bar closes at 3 also. Spa and exercise equipment was out of order. They charge for use of Wifi. So basically you pay for the amenities, they are not included in the cost of the room. Staff was rude, at least the ones that could speak English. Hair and mold in the shower. Wish i would have taken a photo !!! Last 2 nights of our 2 week vacation was the worse of the whole trip. Will never go back and do not recommend to stay.
The suites were huge and well worth the space. The only problem we’re our bath towels we’re all stain. I’m sure which ever housekeeper serviced that suite seen that and still put them in the bathroom. That was the only disappointing thing. I also think they can do without the towels tickets for the pool and beach. I was like a mad woman making sure the kids didn’t leave their towels anywhere. They charge $20 a towel if you don’t return the towel card. Valet $45 and addtl. Credit card hold of $200 beware. Overall space and view was great!!!
Worst visit ever the managers and staff were rude, they lied about ETAs for check in for hours and much more
The way the advertise the whole property and pictures it's nothing the same very disappointed from there entrance to pool, no Hamacks and entrance to beach wasn't happy but had to make the best of it but never again ooo and the leak in one of our restroom coming from up stairs.
We booked this hotel room based on Orbitz recommendation that it was a hotel resort on Miami beach. When we arrived we learned that it is an apartment without hotel services. The elevator was not operating correctly, the lobby was dark and dirty. We were charged a resort fee and there were no services. The pool was surrounded by construction, There were not resort restaurants. The hotel did not do daily housekeeping as you would expect from a hotel.We were very disappointed, we called Orbitz and they attempted to find us a replacement hotel but were unable to. We would like a refund.
No free parking as stated($45/day). No breakfast as stated. No free drinks for 2 people as stated. Two small lifts for whole big hotel complex. Need to wait for 15 mins for lift every time. No room Service after one day. Very slow and not welcoming behavior of staff at the time of checkin.
We had a great experience the hotel. Friendly staff, wonderful location and spacious rooms. The only things that need work are the elevators and the internet. Otherwise, we were completely satisfied.
Located in Mid Beach, Seacoast Suites on Miami Beach is within a few miles (5 km) of popular sights such as Lummus Park Beach and Lincoln Road Mall. This 200-room, 4-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center.
For your convenience, a self-serve breakfast is served for a fee each morning from 7:00 AM to 11:00 AM. Grab a bite to eat at the onsite restaurant or get an energy boost at the coffee shop/café.
Each apartment is air-conditioned and features a kitchen and space to spread out with a living room and a dining area. Guests can enjoy an LCD TV and stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and a safe. Weekly housekeeping is available.
Guests of Seacoast Suites on Miami Beach have access to an outdoor pool, a fitness center, and outdoor tennis courts. If you drive, self parking is USD 40 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach aparthotel include free WiFi in public areas, a terrace, and laundry facilities.
Great staff, prompt service, clean and kid friendly.
Thank you for your positive feedback. We look forward to welcoming you back in Paradise!
The beds were extremely uncomfortable. Waste management was on premise at 730 am unloading the trash recepticles. We could hear the commotion outside our 7th floor window. It was not a welcomed sound during our long awaited vacation. Room 7c was missing a safety lock on the second access door from the kitchen. What type of place does not provide a safety lock for your family! We had to use a kitchen chair!
Please accept our sincere apologies for the inconvenience you experienced. Rest assured your review comments have already been directed to the respective hotel teams, in order to be reviewed, discussed and addressed as needed to avoid future guest inconvenience. Should your travels bring you back to South Florida, it will be our please to host you once again.
3 bedrooms,i was only expecting 2. Nice but very old pla
Thank you for your feedback! We are working very hard to make improvements, and we look forward to your next visit.
Staff is terrible. Rude. I was here with family and they treated us like spring breakers
Dear Ada, thank you for staying and for your feedback. I am very disappointed that our staff appeared rude. Our staff is usually very friendly so I wish you would have provided more information so we could address this issue. I would like to apologize since we pride ourselves on providing great service and we obviously dropped the ball on this occasion.
Thank you for staying at the Seacoast Suites. We try very hard to provide an enjoyable experience for all of our guests so we would have liked more information about your stay. We hope that you will visit us again.
Dear Guest, Thank you for staying at the Seacoast Suites. We try very hard to provide an enjoyable experience for all of our guests and we apologize if we did not meet your expectations.
Thank you for staying at the Seacoast Suites. We try very hard to provide an enjoyable experience for all of our guests and we apologize if we did not meet your expectations.
The concierge was so helpful the room always was so clean Thank you
Thank you so much for the kind comments. We love to hear that our staff helped make your stay extra special and that your suite was what you expected. Please visit us again soon.
Employees are very respectful, Property is nice. First room we got was VERY outdated, kitchen had very old appliances!! We got switched to 5S and it was nice. The only thing is remodel is poor cheap quality. Id say 3 star
Thank you Alex for staying and for giving us your feedback. We appreciate you kind comments about our staff and we are happy that we were able to accommodate you in a room change. Please visit us again soon.
Sue, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.