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Recent guest reviews

I liked the hotel nice clean , wish they had pool excess as they said on website they have partnership pool excess but couldn’t be used

My friend left the room spotless and how it came! They charged him $200 and said someone punched a hole in the wall and filled it with toilet paper lol

Great looking hotel, very modern and very Miami.

The website said they had a pool. Yea, not on the property but 15 mins. away. Loud noise inside on our floor and outside too late into the night. Had a very early flight and requested a wake-up call, never received it. Also, requested a taxi for 6:am, second request, taxi never came. Would not recommend this hotel to anyone staying in Miami.

Nice, clean hotel. Great location. Very friendly staff. We just had a bit of an issue with the A/C, but they fixed.

The location was good. However, I booked 2 bedroom suite for 6 people, and ad didn’t mention how many baths, so I called the hotel direct to see if 2 bedrooms included 2 baths and was told that it does. Got there, and found only one bath. Complained to the front desk and they said it will cost me extra, and I accepted to pay extra, then they said there is no availability. Beds were very uncomfortable, you can feel the springs, and we had one bathroom for 6 people. They also leave a pliunger because toilet keeps clogging, so you plunge it every time you use it. I’ll remember the name and never book again. Staff didn’t even care when you complain.

The rooms are white and clean. The suites are nice to stay in.

Good Energy! Thank you William for a great experience!

It was awesome the staff was very polite respectful

The room we stayed at had no hot water. I went down to inform the front desk about this matter and they weren’t very helpful. They said they would send someone in the morning to check on this issue. However no one arrived in the morning. My family had to shower in cold water. We only stayed one night, but the staff did not care to resolve this issue. I would not stay here again.

Don’t stay here smh unless you want to be hot and sweaty ... and also annoyed at the staff at the lack of customer service horrible horrible horrible stay.

Washington Avenue Miami Beach FL

Hotel highlights

  • Walking distance to Miami Beach Convention Center and Collins Avenue Shopping Area
  • Free WiFi in rooms and public areas
  • 24-hour business center
  • Concierge services

Located in South Beach, Hotel Belleza is within a 5-minute walk of popular attractions such as Miami Beach Convention Center and Collins Avenue Shopping Area. This 77-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and concierge services.


Rooms

All 77 air-conditioned rooms feature free local calls, safes, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs. Beds sport down comforters and bathrooms offer hair dryers and free toiletries.


Property features

Hotel Belleza features free WiFi in public areas, a meeting room, and a 24-hour business center. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a computer station, a terrace, and laundry facilities.

Room options

Premium Suite, 2 Bedrooms, Kitchen, Courtyard View

1 King Bed, 2 Double Beds and 1 Double Sofa Bed | Sleeps 7

Studio, 2 Double Beds, Kitchen

2 Double Beds | Sleeps 4

Deluxe Studio, Multiple Beds

1 King Bed and 1 Double Bed | Sleeps 4

Supreme Deluxe One Bedroom Kitchen

1 King Bed, 1 Double Bed and 1 Twin Sofa Bed | Sleeps 5

Guest reviews for Hotel Belleza

Everyone (28) Couples (3) Family (6)
4
Everyone

By on Jul 26, 2020

Review comment responded on Aug 6, 2020

Glad to have you stay with us.

3
Partner Couples Family

I liked the hotel nice clean , wish they had pool excess as they said on website they have partnership pool excess but couldn’t be used

By , from Phl on Jul 11, 2020

Review comment responded on Jul 17, 2020

Thank you for your feedback. Due to Covid 19 regulations we had to stop giving access to our sister property's pool.

1
Friends

My friend left the room spotless and how it came! They charged him $200 and said someone punched a hole in the wall and filled it with toilet paper lol

By , from Jacksonville on Jun 26, 2020

Review comment responded on Jul 7, 2020

Mr. Deer we sent the video of the condition the wall was left in. We inspect and assure the quality of the room before and after each guest.

5
Everyone

By on Jun 22, 2020

Review comment responded on Jun 30, 2020

Dear Belleza Guest, Thank you so much for the amazing rating on your recent stay, we are happy to know you had a wonderful experience with us! Regards,

5
Everyone

By on Jun 17, 2020

Review comment responded on Jun 19, 2020

Thank you for your positive feedback! Lovely to see you had a great time!

5
Everyone

By on Jun 15, 2020

Review comment responded on Jun 19, 2020

Thank you for your positive feedback! Lovely to see you had a great time!

5
Everyone

By on Mar 3, 2020

Review comment responded on Mar 5, 2020

Dear Belleza Guest, Thank you very much for this amazing rating from you recent stay! We hope to have you back soon! Kind Regards,

4
Family

Great looking hotel, very modern and very Miami.

By , from Chicago on Mar 1, 2020

Review comment responded on Mar 2, 2020

Dear Belleza Guest, Joseph, thank you very much for your review of your recent stay, we are pleased to know you had a great time with us, thank you for the nice comments to our facility. We hope to have you back soon! Regards,

1
Partner Couples

The website said they had a pool. Yea, not on the property but 15 mins. away. Loud noise inside on our floor and outside too late into the night. Had a very early flight and requested a wake-up call, never received it. Also, requested a taxi for 6:am, second request, taxi never came. Would not recommend this hotel to anyone staying in Miami.

By on Jan 25, 2020

Review comment responded on Feb 8, 2020

I would like to thank you for your detailed feedback. We sincerely regret any inconvenience that you may have encountered during your stay and would like to take this opportunity to address a few points that you mentioned in your review: We do not advertise a pool since our property does not have one, my words can be confirmed at any website or third arty source of your like. We do offer pool access in one of our sister properties, which we give information about in regards distance and amenities. The taxi requested came at the specified hour but due to a delay, the driver left. We offered to call a second taxi but the offer was refused. It is very much our hope that there will be another opportunity in the future, when we would welcome you back and gain your full confidence in our operation

4
Everyone

By on Jan 13, 2020

Review comment responded on Jan 23, 2020

Dear Belleza Hotel guest Thank you very much for your feedback. If your travels should bring you back to Miami we would love to welcome you back. Please do not hesitate to reach out if we may be of service.

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