The property is beautiful and conveniently located. The front desk staff was outstanding and so was the valet parking staff. In saying this, I was very disappointed in the maid/room service. My stay was 3 nights. I arrived very early in the day on Monday, 10 Feb 2020 and was very pleased to get notified about about an hour that a room was available for me - Great Service. However, the next day my room was not cleaned until around 4pm, and on the 3rd day my room wasn’t cleaned until after I called the front desk and later went to the front desk and asked for service. With that, it was after 7pm before the room was cleaned. The bathroom had run out of shower gel after the first day and it was not replaced during my stay. Also, there were no amenities in the room, i.e lotion, mouthwash, etc. For a hotel that costs $320+ per night, plus resort fees, plus valet parking fees, plus crazy State, County, and local taxes that’s not asking too much.
Overall, this is a beautiful hotel in a great location. An abundance of amenities including two pools, a rooftop deck, gym, coffee bar, and a great restaurant. Negatives include extremely small rooms and inconsistent service. The price doesn't match what you always get in return.
Bar was nice and rooftop pool. Proximity to the beach was nice
Charming hotel, great rooftop pool, and lobby bar.
Pristine hotel next to the beach with staff that is so friendly and helpful, I thought I might be imposing upon them. The restaurant is top notch. I did not experience the 2 pools since it was cloudy and I was busy, but amongst the rooftops is Miami all the views are not scenic (a Miami problem, not a Betsy Hotel issue). This is one of the best hotels where I have stayed and even though my room was not large, this is the Art Deco style and the style of one sees in the hotels of the NE. 10/10 stars for the Betsy (even though I know the rating is 5/5 stars) -LoL!!! You will NOT be disappointed and the Prince was phenomenally reasonable.
Nice hotel and staff. Close to beach and restaurants.
The staff are what make getaways either special or not. In this case, my wife and I are delighted to see that through and through, the staff here are memorable. We absolutely felt like we became a singular point in art history while staying at the Betsy. It was simply put, nostalgic.. almost like opening up a time capsule; discovering it's secrets and treasures from a long time ago. We will definitely return. Till then, Viet and Iris Huynh.
One of the nicest hotels on ocean drive. Perfect location for a beachy getaway
Best Hotel in South Beach. Near everything but very quiet in rooms. Comfortable beds. Pool is great. Try the pizza restaurant downstairs, it's awesome.
I truly enjoyed my stay. It was within walking distance of all the fun and excitement with loads of peace and relaxation... the atmosphere presented a very pleasant and artsy feeling... from the bedroom to the patio rooftop, pool and beach... I found peace
Cute place. Everything perfect. Stay longer than a few nights to enjoy all the amenities they offer. 😀
Located in South Beach, The Betsy - South Beach is next to popular attractions like Art Deco Historic District and Miami Beach Boardwalk. This 130-room, 4.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a fitness center.
Enjoy a bite to eat at LT Steak and Seafood, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11:30 AM.
All 130 individually decorated rooms feature iPod docks, minibars, and coffee makers. Guests can expect 50-inch LCD TVs with satellite channels and pay movies. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include free newspapers, free local calls, and free bottled water.
Guests staying at The Betsy - South Beach enjoy access to 2 outdoor pools, a fitness center, and a rooftop terrace. Valet parking is available for USD 45 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include a conference center, a business center, and a computer station.
Dear guest, Your five-star rating makes our day! Join us again in SoBe soon. Sincerely, Zach Plutzik, Managing Director
Dear guest, What a treat to find your top score waiting for us! Until next time! Sincerely, Zach Plutzik, Managing Director
The property is beautiful and conveniently located. The front desk staff was outstanding and so was the valet parking staff. In saying this, I was very disappointed in the maid/room service. My stay was 3 nights. I arrived very early in the day on Monday, 10 Feb 2020 and was very pleased to get notified about about an hour that a room was available for me - Great Service. However, the next day my room was not cleaned until around 4pm, and on the 3rd day my room wasn’t cleaned until after I called the front desk and later went to the front desk and asked for service. With that, it was after 7pm before the room was cleaned. The bathroom had run out of shower gel after the first day and it was not replaced during my stay. Also, there were no amenities in the room, i.e lotion, mouthwash, etc. For a hotel that costs $320+ per night, plus resort fees, plus valet parking fees, plus crazy State, County, and local taxes that’s not asking too much.
Dear guest, While we're gratified to know our valet services and front desk team so well delivered, we share in your concern that our housekeeping services let you down. We know we can deliver the five-star service you are correct to expect from every Betsy stay, and to that end, we hope to welcome you back soon. Sincerely, Zach Plutzik, Managing Director
Dear guest, Your perfect score leaves a smile on our faces! Come back soon! Sincerely, Zach Plutzik, Managing Director
Dear guest, What a joy to receive your top score! Hurry back! Sincerely, Zach Plutzik
Hello guest, What a treat to find your accolades! We're glad to know a fellow fan of our art deco historic boutique hotel, and we hope you'll return to see us again soon. Sincerely, Zach Plutzik, Managing Director
Overall, this is a beautiful hotel in a great location. An abundance of amenities including two pools, a rooftop deck, gym, coffee bar, and a great restaurant. Negatives include extremely small rooms and inconsistent service. The price doesn't match what you always get in return.
Bar was nice and rooftop pool. Proximity to the beach was nice
Dear guest, What a joy to find your high score waiting for us! We hope you'll make yourself at home at the Betsy again very soon. Sincerely, Zach Plutzik, Managing Director