the location was perfect and the room was everything we had hoped for. Instead of going to Mojitos at Bayside, we came back early and enjoy ourselves at the hotel bar. We sat and waited a little bit as we saw only one waiter initially and he had a big table. about 8 minutes later another waitress took our order. Her drink arrived about 5 minutes after mine. She asked me to try her drink because she found it to be too sweet and wanted to make sure it wasn't her taste buds. She was right. We have had plenty of mojitos, plenty of flavored mojitos and this was not it. It tasted like simple syrup. I returned it to the bar. Our waiter came back and asked what happened so we explained it and he asked if we wanted something else instead. My wife asked for more time to look at the menu and for some water. We sat there kept talking, and my wife really wanted to keep having drinks and enjoy our time away from our daily busy life. Finally, as the crowd is going away she decides on a drink. It was peach pure, lime juice, vodka, and a spash of cranberry. She ordered the drink, I ordered dessert. When we received her drink, we received the sweetest bahamamama we have ever tasted. It was full of grenadine and something else. No sign of cranberry or lime. Again, all we wanted to have is time for us to keep celebrating and enjoying our little getaway. Spoke to manager no apology. Dessert took 45 min to arrive. The next day the food was a disaster again. not enough space to explain all detai
I loved the room. It was spacious and well kept. However, the elevators were a problem. They ran slow and couldn't keep up with the amount of guests going up and down, resulting in a 10 to 15 minute wait everytime we needed an elevator
It’s what’s is says it’s nice thank you will be back
Lobby, bar, food very good, views wonderful, pool aea not very inviting and pool music loud and bd (not restfull).
Hospitality excellent and friendliness. The gave access to wifi even before they gave me the room.
Amazing stay. This is the second time I have booked with this hotel. Parking is validated at $25. Rooms are clean, staff go above and beyond, and it's in a great location. Overall, one of the best places to stay if you are visiting Miami.
I liked that it is a nice looking hotel with modern amenities. Staff was friendly and room was clean. The problem for us was the noise. We had to move rooms twice. This Hilton appears to be a hubb hotel for people to stay before cruising and a lot of 20 somethings checking in for the weekend and coming back to the rooms some hr in the morning, security had to be called several times. We were disappointed because we SPECIFICALLY asked when checking in to be located in a room that waa generally quiet however we was placed in a room which had adjoining doors on both sides of the room which you can hear everything through them so screaming baby on one side and people some hour in the morning on other. The noise through the doors made it sound like the people were in the room with you, no exaggeration Moved to second room still an adjoining room with three young adults tv turned up to the max with them trying to talk over the tv and then returning some hr in am making a ton of noise. Third room was better because we demanded a room that did not have adjoining doors that you can here everything through. All this to say there is nothing wrong with this hotel but if you need somewhere away with just a little peace and quiet, this is not it and then the hassle of having to move twice just made it a not so great experience.
This hotel is great for so many reasons!! The location is perfect smack down in the middle of downtown Miami. Walking distance from grocery store, food, bank, park & the water! Staff is great & very accommodating! Very clean hotel. Pool is great with beautiful views! Rooms are even better, fully stocked. I’d stay here again & again & again. Very impressed!
Property was in a great location the biggest downfall was most elevators didn't work took 30 min get downstairs for checkout/ we end up taking the stairs with our luggage
Bathroom walls were not clean looked like dried puke on wall by toilet on walls and behine toilet, the windows on the outside were Dirty... sofa and chair had spots on them they were not very clean. Overall though the hotel is amazing i was very dissapointed in the cleanliness of the room.
Nothing i had a issue with my room and they didn’t refund me my money I don’t recommend this hotel to anyone
Loved the location and the room but hated the slow elevators
Located in Downtown Miami, Hilton Miami Downtown is within a 5-minute walk of Adrienne Arsht Center for the Performing Arts of Miami-Dade County and within 15 minutes of other popular attractions like Perez Art Museum Miami. This 4-star hotel has 528 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is available for a fee.
The 528 rooms are shared and have an array of amenities, including MP3 docks, sofa beds, and refrigerators. LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include coffee makers, free local calls, and safes.
At Hilton Miami Downtown, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 28 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Thank you for your five-stars. We look forward to your return and we hope it's soon!
the location was perfect and the room was everything we had hoped for. Instead of going to Mojitos at Bayside, we came back early and enjoy ourselves at the hotel bar. We sat and waited a little bit as we saw only one waiter initially and he had a big table. about 8 minutes later another waitress took our order. Her drink arrived about 5 minutes after mine. She asked me to try her drink because she found it to be too sweet and wanted to make sure it wasn't her taste buds. She was right. We have had plenty of mojitos, plenty of flavored mojitos and this was not it. It tasted like simple syrup. I returned it to the bar. Our waiter came back and asked what happened so we explained it and he asked if we wanted something else instead. My wife asked for more time to look at the menu and for some water. We sat there kept talking, and my wife really wanted to keep having drinks and enjoy our time away from our daily busy life. Finally, as the crowd is going away she decides on a drink. It was peach pure, lime juice, vodka, and a spash of cranberry. She ordered the drink, I ordered dessert. When we received her drink, we received the sweetest bahamamama we have ever tasted. It was full of grenadine and something else. No sign of cranberry or lime. Again, all we wanted to have is time for us to keep celebrating and enjoying our little getaway. Spoke to manager no apology. Dessert took 45 min to arrive. The next day the food was a disaster again. not enough space to explain all detai
Thank you for taking the time to share your detailed review. I'm disappointed that your onsite dining experience fell short of your expectations and our usual high standards, as your feedback is not typical. I apologize for this and hope you will give us another chance to change your impression. Guest satisfaction is our top priority!
I loved the room. It was spacious and well kept. However, the elevators were a problem. They ran slow and couldn't keep up with the amount of guests going up and down, resulting in a 10 to 15 minute wait everytime we needed an elevator
While we are glad that you enjoyed your spacious and spotless room, it is disappointing there were a few missed opportunities to provide you with the five-star stay we wish you had. Thank you for your review, and we hope to welcome you back to Hilton Miami Downtown the next time you are in the area!
We are delighted you had a five-star time staying with us. It would be a treat to welcome you back. Thank you!
It’s what’s is says it’s nice thank you will be back
I'm pleased to learn your stay with us met your expectations for a satisfying experience. We loved hosting you at the Hilton Miami Downtown and hope we may welcome you back soon. Miami has so much to offer!
Lobby, bar, food very good, views wonderful, pool aea not very inviting and pool music loud and bd (not restfull).
Thank you for staying with us. We appreciate your comments and we hope you visit us again in order to make your stay more pleasant
Hospitality excellent and friendliness. The gave access to wifi even before they gave me the room.
Thank you for staying with us. We appreciate your feedback.
Amazing stay. This is the second time I have booked with this hotel. Parking is validated at $25. Rooms are clean, staff go above and beyond, and it's in a great location. Overall, one of the best places to stay if you are visiting Miami.
Thank you for selecting us one more time and for your feedback. We will share your comments with the rest of the team.
Your star rating is greatly appreciated, and it will be our pleasure to welcome you back.
Thank you for visiting! We are grateful for your star-rating, please come back soon.