The Ritz-Carlton, South Beach

5.0 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for The Ritz-Carlton, South Beach

Outdoor pool, cabanas (surcharge), pool umbrellas
The Ritz-Carlton Suite | Living room | 37-inch Smart TV with cable channels, TV, Netflix
Lobby
On the beach, white sand, beach cabanas, sun loungers
The Ritz-Carlton Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
1 Lincoln Rd, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪1 min walk‬
  • Miami Beach Convention Center
    ‪10 min walk‬
  • Lincoln Road Mall
    ‪14 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

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Room options

Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (No View)

8.4 out of 10
Very good
(29 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • 375 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

The Ritz-Carlton Suite

  • 2422 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Ocean View, Corner (Mobility Accessible, Roll-In Shower)

  • 1103 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking, City View

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom, Non Smoking, Ocean View

  • 375 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (No View)

8.6 out of 10
Excellent
(48 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Pool View (Mobility Accessible, Roll-In Shower)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 375 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(4 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, City View

8.0 out of 10
Very good
(3 reviews)
  • 818 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Partial Ocean View

7.8 out of 10
Good
(7 reviews)
  • 391 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, City View

  • 375 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 800 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

  • 1103 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • 375 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

7.6 out of 10
Good
(5 reviews)
  • 375 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 375 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Miami Beach

Located in South Beach within a short walk of Lincoln Road Mall, The Ritz-Carlton, South Beach is within a mile (2 km) of other popular sights such as Miami Beach Boardwalk. This 5-star resort has 376 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Collins Avenue Shopping Area - 1 min walk - 0.1 miles
  • Miami Beach Beaches - 1 min walk - 0.1 miles
  • Miami Beach Convention Center - 10 min walk - 0.6 miles
  • Lincoln Road Mall - 14 min walk - 0.8 miles
  • Miami Beach Boardwalk - 17 min walk - 0.9 miles

Getting around

  • Bicentennial Park Metromover Station - 9 min drive
  • Hialeah Market Station - 16 min drive
  • Miami Intl. Airport (MIA) - 29 min drive

Restaurants

  • ‪Pizza Bar Collins Ave - ‬1 min walk
  • ‪I Scream Gelato - ‬1 min walk
  • ‪Rosetta Bakery - ‬2 min walk
  • ‪Sobe Munchies - ‬3 min walk
  • ‪IT Italian Trattoria - ‬1 min walk

About this property

The Ritz-Carlton, South Beach

Luxury resort on the beach, with outdoor pool
At The Ritz-Carlton, South Beach, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 60 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a sauna, a hot tub, and meeting rooms.
Guests can expect 37-inch Smart TVs with cable channels and Netflix. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Sitting areas, minibars, and coffee makers are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, French, German, Spanish

Similar properties

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 60 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Beach yoga
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250.00 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Dogs and cats only
  • 2 total (35 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per night
  • Resort fee: USD 74.1 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 to 60 for adults, and USD 0 to 13 for children
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel Beach South
Ritz-Carlton South Beach
Ritz-Carlton South Beach Hotel Miami Beach
Ritz-Carlton South Beach Resort
Ritz-Carlton South Beach Miami Beach
Miami Beach Ritz-Carlton
Ritz Miami Beach
The Ritz Carlton South Beach
The Ritz Carlton, South Miami
The Ritz-Carlton, South Beach Resort
The Ritz-Carlton, South Beach Miami Beach
The Ritz-Carlton, South Beach Resort Miami Beach

Frequently asked questions

Is a free cancellation option available at The Ritz-Carlton, South Beach?

The Ritz-Carlton, South Beach offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, South Beach?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, South Beach on Jul 6, 2025 start from $420.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Ritz-Carlton, South Beach?

This resort is situated in South Beach, just steps from Collins Avenue Shopping Area and Miami Beach Beaches, and within a short walk of Ocean Drive. You'll also find Art Deco Historic District and Lincoln Road Mall less than a mile away.

Is there parking available at The Ritz-Carlton, South Beach?

Yes, secured valet parking is offered for USD 60 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa available at The Ritz-Carlton, South Beach?

The Ritz-Carlton Spa is the resort's spa and services include sports massages, Swedish massages, body wraps, and aromatherapy.

Does The Ritz-Carlton, South Beach feature a casino?

No, The Ritz-Carlton, South Beach doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, South Beach?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at The Ritz-Carlton, South Beach?

This beachfront resort offers many amenities for couples, including in-room massages as well as a beach bar and an outdoor pool.

Does The Ritz-Carlton, South Beach have a hot tub?

Yes, this resort has a spa tub.

Does The Ritz-Carlton, South Beach have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, South Beach serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Ritz-Carlton, South Beach allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton, South Beach for a fee of USD 250.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 250 per stay is collected.

Are there connecting rooms at The Ritz-Carlton, South Beach?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from The Ritz-Carlton, South Beach?

The closest major airport to The Ritz-Carlton, South Beach is Miami, FL (MPB-Public Seaplane Base), which is 4.9 mi away (20 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 12.5 mi away (29-minute drive).

Can I book a room with a balcony at The Ritz-Carlton, South Beach?

Yes, some guestrooms at this resort offer either a furnished balcony or a lanai where guests can enjoy ocean or pool views.

Does The Ritz-Carlton, South Beach have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Ritz-Carlton, South Beach.

The Ritz-Carlton, South Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 804 reviews
Rating 8 - Good. 104 out of 804 reviews
Rating 6 - Okay. 74 out of 804 reviews
Rating 4 - Poor. 50 out of 804 reviews
Rating 2 - Terrible. 48 out of 804 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darya

Stayed 2 nights in May 2025

2/10 Terrible

Janeissy

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
My family and I booked a one-night stay at the Ritz-Carlton South Beach for Mother’s Day, hoping for a relaxing and luxurious experience. Unfortunately, we were so dissatisfied that we ended up checking out the same night around 8:30 pm. The hotel itself is noticeably outdated. For a brand that markets itself as high-end, the furnishings and overall ambiance felt more tired than timeless. Dining was another letdown — overpriced food that didn’t live up to expectations, and a mandatory gratuity of 18-22% added to nearly every charge, even when the service was lackluster. What truly ruined the experience was the terrible valet service and the unacceptable customer treatment. The valet manager, Manny, was especially rude and dismissive. When my husband went to retrieve the car and explained we were checking out early due to our dissatisfaction, Manny questioned him aggressively and made him feel uncomfortable, as though we were doing something wrong. His behavior came off as discriminatory and entirely inappropriate for a service-based industry. To make matters worse, another family member had “self-parked” his motorcycle with VALET and was still charged the full $65 valet fee — yet Manny made a big scene about it, as if it were some kind of inconvenience to them. It was unnecessary and unprofessional. Needless to say, we will not be returning to this location. Next time, we’ll be staying at the Four Seasons — where hospitality still means something.
Stayed 1 night in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olivia on floor 10 club level was amazing. She took care of pur every need! Will def be back
Stayed 2 nights in Apr 2025

10/10 Excellent

Ninfa Guadalupe

Stayed 5 nights in Mar 2025

10/10 Excellent

Vitaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beachfront
Stayed 10 nights in Mar 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Had such a relaxing week… the staff at the pool were all amazing and so accommodating!! Will definitely be back!!
Stayed 6 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Adam Christopher, JACKSONVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

john

Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlyn Paige Van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that worked the 10th floor lounge in the AM is wonderful, she is an amazing ambassador of your brand!
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
On beach. Walking to many restaurants and shops
Stayed 5 nights in Mar 2025

10/10 Excellent

Nikos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool!
Stayed 1 night in Mar 2025

2/10 Terrible

Katherine

Disliked: Staff & service, room comfort

Service.service.service

Location is great, but will not be returning. It is very confusing to check in as there is no one at the front guiding you where to check in. Also it would be great if the onsite managers could greet guests. The hotel has been remodeled but not a lot of up keeping as the hallways to the rooms have stretches, scuff marks, and a faint older building odor. As for the pool and beach, they look nice but again the service was very mediocre. The server forgot to put in the drink order. I had to ask to get refills on water and ice. Overall the hotel in itself is okay, but the service is what matters most, and in that respect this hotel has a lot of work to do.
Stayed 1 night in Mar 2025

10/10 Excellent

Audra

Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Butch

Liked: Room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Kimberly

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The room smelled of mold.
Stayed 1 night in Feb 2025

10/10 Excellent

mireille

Stayed 2 nights in Dec 2024

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is very clean
Stayed 3 nights in Feb 2025