The Ritz-Carlton, South Beach

Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Outdoor pool, cabanas (surcharge), pool umbrellas

On the beach, white sand, beach cabanas, sun loungers

The Ritz-Carlton Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

The Ritz-Carlton Suite | Living room | Smart TV, Netflix, pay movies

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot Tub
Bar
Room service
Breakfast available

Explore the area

1 Lincoln Rd, Miami Beach, FL, 33139

Collins Avenue Shopping Area
‪1 min walk‬
Miami Beach Convention Center
‪10 min walk‬
Lincoln Road Mall
‪14 min walk‬
Miami, FL (MIA-Miami Intl.)
‪19 min drive‬

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Room options

Room, 1 King Bed, Non Smoking, City View

391.4 sq ft
City view
Sleeps 3
1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

391 sq ft
City view
Sleeps 3
1 King Bed

Room, 2 Double Beds, Non Smoking (No View)

375 sq ft
Sleeps 4
2 Double Beds

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

391 sq ft
City view
Sleeps 3
1 King Bed

Club Room, 2 Double Beds, Non Smoking, Ocean View

391 sq ft
Ocean view
Sleeps 4
2 Double Beds

Club Room, 2 Double Beds, Non Smoking, Partial Ocean View

375 sq ft
Partial ocean view
Sleeps 4
2 Double Beds

The Ritz-Carlton Suite

2422 sq ft
Ocean view
Sleeps 4
1 Double Bed

Suite, 1 Bedroom, Ocean View, Corner (Mobility Accessible, Roll-In Shower)

1103 sq ft
Ocean view
Sleeps 4
1 King Bed

Club Room, 2 Double Beds, Non Smoking, City View

391 sq ft
City view
Sleeps 4
2 Double Beds

Club Suite, 1 Bedroom, Non Smoking, Ocean View

375 sq ft
Ocean view
Sleeps 4
1 King Bed

Room, 1 King Bed, Non Smoking (No View)

375 sq ft
Sleeps 3
1 King Bed

Separate tub and shower, deep soaking tub, designer toiletries

Room, 1 King Bed, Balcony, Pool View (Mobility Accessible, Roll-In Shower)

391 sq ft
Sleeps 3
1 King Bed

Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

391 sq ft
City view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

391 sq ft
City view
Sleeps 4
2 Double Beds

Club Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

391 sq ft
City view
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Non Smoking, Partial Ocean View

375 sq ft
Partial ocean view
Sleeps 3
1 King Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

391 sq ft
Sleeps 4
2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

391 sq ft
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Non Smoking, City View

818 sq ft
City view
Sleeps 4
1 King Bed

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

409 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Non Smoking, Partial Ocean View

391 sq ft
Partial ocean view
Sleeps 3
1 King Bed

Club Room, 1 King Bed, City View

375 sq ft
City view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

800 sq ft
Ocean view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

1103 sq ft
Ocean view
Sleeps 4
1 King Bed

Club Room, 1 King Bed, Ocean View

375 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

375 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 2 Double Beds, Partial Ocean View

375 sq ft
Partial ocean view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View

375 sq ft
Ocean view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

375 sq ft
City view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

409 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

Miami Beach

Located in South Beach within a short walk of Lincoln Road Mall, The Ritz-Carlton, South Beach is within a mile (2 km) of other popular sights such as Miami Beach Boardwalk. This 5-star resort has 376 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.

View more Resorts in Miami

What's nearby

Collins Avenue Shopping Area - 1 min walk - 0.1 miles
Ocean Drive - 9 min walk - 0.5 miles
Miami Beach Convention Center - 10 min walk - 0.6 miles
Lincoln Road Mall - 14 min walk - 0.8 miles
Miami Beach Boardwalk - 17 min walk - 0.9 miles

Getting around

Bicentennial Park Metromover Station - 9 min drive
Hialeah Market Station - 16 min drive
Miami Intl. Airport (MIA) - 29 min drive

Restaurants

‪Pizza Bar Collins Ave - ‬1 min walk
‪I Scream Gelato - ‬1 min walk
‪Rosetta Bakery - ‬2 min walk
‪Sobe Munchies - ‬3 min walk
‪IT Italian Trattoria - ‬1 min walk

About this property

The Ritz-Carlton, South Beach

Luxury resort on the beach, with outdoor pool

At The Ritz-Carlton, South Beach, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 60 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a sauna, a hot tub, and meeting rooms.

Smart TVs come with cable channels and Netflix. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Sitting areas, minibars, and coffee makers are also standard. Housekeeping is available on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, French, German, Spanish

Similar properties

Pool
Hot Tub
Spa
Pet friendly

$313 nightly

Jul 6 - Jul 7

Total includes taxes and fees

Property amenities

Parking and transportation

Electric car charging station on site
Limo/town car service
Secured, covered valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 60 per person
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas

Things to do

24-hour gym
Beach yoga
Bicycle rentals
Fitness classes
Full-service spa
Hot tub
Indoor pool (guest access)
Outdoor pool
Sauna
Shopping
Steam room
TV in common areas

Family friendly

Access to nearby indoor pool
Grocery/convenience store
In-room crib
Laundry facilities
Microwave on request
Outdoor pool
Refrigerator on request
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center (19,999 square feet of space)
Meeting rooms

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the boardwalk/promenade
On the waterfront
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa treatment rooms
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator (41 inch wide door)
Grab bar near toilet (31 inches high)
Height-adjustable showerhead
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (49 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways

11 floors
Art Deco architecture
Ballroom
Banquet hall
Built in 2003
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

Netflix
Pay movies
Smart TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Microwave on request
Minibar
Refrigerator on request

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Phone
Portable fan
Recycling
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 250.00 per accommodation, per stay, plus a deposit of USD 250 per stay
Dogs and cats only
2 total (35 lbs is the maximum weight per pet)
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Up to 2 kids 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 75.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 200 per night
Resort fee: USD 74.1 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach loungers
Fitness/yoga classes
Sporting facilities or equipment
WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 20 to 60 for adults, and USD 0 to 13 for children
Covered valet parking fee: USD 60 per night (in/out privileges)
Pet deposit: USD 250 per stay
Pet fee: USD 250.00 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 75.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 18 years old.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel Beach South

Ritz-Carlton South Beach

Ritz-Carlton South Beach Hotel Miami Beach

Ritz-Carlton South Beach Resort

Ritz-Carlton South Beach Miami Beach

Miami Beach Ritz-Carlton

Ritz Miami Beach

The Ritz Carlton South Beach

The Ritz Carlton, South Miami

The Ritz-Carlton, South Beach Resort

The Ritz-Carlton, South Beach Miami Beach

The Ritz-Carlton, South Beach Resort Miami Beach

Frequently asked questions

Is a free cancellation option available at The Ritz-Carlton, South Beach?

The Ritz-Carlton, South Beach offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, South Beach?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, South Beach on Jul 9, 2025 start from $450.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Ritz-Carlton, South Beach?

This resort is situated in South Beach, just steps from Collins Avenue Shopping Area and Miami Beach Beaches, and within a short walk of Ocean Drive. You'll also find Art Deco Historic District and Lincoln Road Mall less than a mile away.

Will I be able to park at The Ritz-Carlton, South Beach?

Yes, secured valet parking is offered for USD 60 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa available at The Ritz-Carlton, South Beach?

The Ritz-Carlton Spa is the resort's spa and services include prenatal massages, hot stone massages, detox wraps, and couples treatments.

Does The Ritz-Carlton, South Beach feature a casino?

No, The Ritz-Carlton, South Beach doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, South Beach?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about The Ritz-Carlton, South Beach?

This beachfront resort offers many amenities for couples, including in-room massages as well as a beach bar and an outdoor pool.

Does The Ritz-Carlton, South Beach have a hot tub?

Yes, this resort has a spa tub.

Does The Ritz-Carlton, South Beach have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, South Beach serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Ritz-Carlton, South Beach allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton, South Beach for a fee of USD 250.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 250 per stay is collected.

Does The Ritz-Carlton, South Beach have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from The Ritz-Carlton, South Beach?

The closest major airport to The Ritz-Carlton, South Beach is Miami, FL (MPB-Public Seaplane Base), which is 4.9 mi away (20 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 12.5 mi away (29-minute drive).

Are there rooms with balconies at The Ritz-Carlton, South Beach?

Yes, some guestrooms at this resort offer either a furnished balcony or a lanai where guests can enjoy ocean or pool views.

Does The Ritz-Carlton, South Beach have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Ritz-Carlton, South Beach.

The Ritz-Carlton, South Beach Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Darya

May 15, 2025

Stayed 2 nights in May 2025

2/10 Terrible

Janeissy

Traveled with family and small children, Traveled with family

May 12, 2025

Liked: Cleanliness

Disliked: Staff & service

My family and I booked a one-night stay at the Ritz-Carlton South Beach for Mother’s Day, hoping for a relaxing and luxurious experience. Unfortunately, we were so dissatisfied that we ended up checking out the same night around 8:30 pm. The hotel itself is noticeably outdated. For a brand that markets itself as high-end, the furnishings and overall ambiance felt more tired than timeless. Dining was another letdown — overpriced food that didn’t live up to expectations, and a mandatory gratuity of 18-22% added to nearly every charge, even when the service was lackluster. What truly ruined the experience was the terrible valet service and the unacceptable customer treatment. The valet manager, Manny, was especially rude and dismissive. When my husband went to retrieve the car and explained we were checking out early due to our dissatisfaction, Manny questioned him aggressively and made him feel uncomfortable, as though we were doing something wrong. His behavior came off as discriminatory and entirely inappropriate for a service-based industry. To make matters worse, another family member had “self-parked” his motorcycle with VALET and was still charged the full $65 valet fee — yet Manny made a big scene about it, as if it were some kind of inconvenience to them. It was unnecessary and unprofessional. Needless to say, we will not be returning to this location. Next time, we’ll be staying at the Four Seasons — where hospitality still means something.

Stayed 1 night in May 2025

10/10 Excellent

Kaitlyn Paige Van

Traveled with family

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay.

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with family

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The lady that worked the 10th floor lounge in the AM is wonderful, she is an amazing ambassador of your brand!

Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family

Mar 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

On beach. Walking to many restaurants and shops

Stayed 5 nights in Mar 2025

10/10 Excellent

Nikos

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Robyn

Traveled with family

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great pool!

Stayed 1 night in Mar 2025

2/10 Terrible

Katherine

Mar 8, 2025

Disliked: Staff & service, room comfort

Service.service.service

Location is great, but will not be returning. It is very confusing to check in as there is no one at the front guiding you where to check in. Also it would be great if the onsite managers could greet guests. The hotel has been remodeled but not a lot of up keeping as the hallways to the rooms have stretches, scuff marks, and a faint older building odor. As for the pool and beach, they look nice but again the service was very mediocre. The server forgot to put in the drink order. I had to ask to get refills on water and ice. Overall the hotel in itself is okay, but the service is what matters most, and in that respect this hotel has a lot of work to do.

Stayed 1 night in Mar 2025

10/10 Excellent

Audra

Mar 7, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher, Chicago

Feb 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Butch

Feb 23, 2025

Liked: Room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Kimberly

Business traveler

Feb 23, 2025

Liked: Staff & service

Disliked: Cleanliness

The room smelled of mold.

Stayed 1 night in Feb 2025

10/10 Excellent

mireille

Feb 15, 2025

Stayed 2 nights in Dec 2024

10/10 Excellent

Monique

Traveled with partner

Feb 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The room is very clean

Stayed 3 nights in Feb 2025

2/10 Terrible

John

Feb 14, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Troy

Feb 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 days no regrets

High touch service, perfect location, wow... try the hummus or baba gannouge and be transformed and/ or rose poolside

Stayed 10 nights in Jan 2025

10/10 Excellent

JANARDHAN

Traveled with family and small children

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great amenities, staff are great, service was excellent

Stayed 2 nights in Feb 2025

10/10 Excellent

Molly

Feb 2, 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

A

Business traveler

Feb 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

6/10 Okay

amy

Traveled with family

Jan 26, 2025

Liked: Cleanliness, amenities

It was very nice and people were generally kind and helpful. Unfortunately we had a few issues. We went in the hot tub one evening and felt our skin burning and we jumped out and went to our room to shower. It lasted for about an hour. Our bathing suits and jewelry were ruined. The next evening I asked the front desk about it and they said there was a problem with it and it was overloaded with chlorine. They gave us a $250 credit and offered a cream. I was shocked that they didn't alert the guests so anyone who had been exposed could have been informed and made their own decision about treatment. If I hadn't asked, nobody would have told me which I found inappropriate. Plus, our bathing suits, cover ups and jewelry were worth over $250 so we lost money. Housekeeping never visited our room, a few times someone from housekeeping would offer towels but a real service never happened during our 3 night stay. Finally, I asked a bellman if he could get me a taxi at a specific time. He assured me he would. I went outside at the specified time and there was no taxi. I asked him and he obviously forgot so he wound up calling a friend? This guy said his meter was broken so he had to use a meter on his phone???? Then he said he couldn't take a credit card . It was such a rip off and scam and he told me I owed him $18 for 1/2 mile and needed cash . The combination of these three things made my stay just so so and not excellent like I expected.

Stayed 4 nights in Jan 2025