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Recent guest reviews

Clean, easy to check in, friendly staff

What I liked about the property was that it was close to the cruise ship terminal, so we stayed there both before and after our trip. What I didn't like was that the facility was a dump. I can't believe that Holiday Inn would allow a place like this to continue to use that name.

We had a broken ac and no one cared- my baby was up all night screaming and no one gave us anything off our room- including orbitz

I felt like I was giving miss information about the property. Pool was under construction there was no info about this. Room was gross and looked like nothing in the photos. The free breakfast was only for 2 people also misleading as it states free breakfast. Overall I would not even recommend this hotel to a homeless person to stay at

I had hair in our bathroom. Dirt in the shower. Sink faucet water not draining. Air condition not working properly.

Please understand this property is not clean. The entire hotel smells like mold or poor ventilation. Pool is not open. Bathroom was filthy.

Very tied rooms, bathroom particularly. Not cleaned so well and had a ridiculous display of hand towels that wasn’t practical and was just a waste. No fridge in the room either.

It was close the the bay front market and cruise port. The hotel itself is a 2 star. Old, musty smell because air conditioning doesn’t work well( none in hall or elevator). Service was so so. Ok for one night but not worth 150 a night plus tax, resort fee and valet parking (not really valet). Was closer to 250 after all the taxes and fees.

Bad conditions

Although the rooms were clean and nice everything having to do with the restaurant/bar was the absolute worst I’ve ever seen in a holiday inn. Too many additional charges.

Front desk staff from check-in throughout stay were awesome. Courteous friendly and helpful.

Historic

Good job

Didn't like the strobe light on the fire detector. It flashes about every 10 seconds, making it hard to sleep. Also, through no fault of the hotel, a lot of the downtown area is closed down, so it's hard to find a place to eat. But it's an ok place to stay. Very cool fountain in the lobby.

Biscayne Blvd Miami FL

Hotel highlights

  • Walking distance to Bayside Marketplace and PortMiami
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Miami, Holiday Inn Port of Miami - Downtown, an IHG Hotel is adjacent to Bayside Marketplace and within a 10-minute walk of other popular attractions like FTX Arena. This 200-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.


Rooms

Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities. Housekeeping is available once per stay.


Property features

At Holiday Inn Port of Miami - Downtown, an IHG Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 29 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.

Room options

Standard Room, 2 Double Beds, Accessible (Mobility, Roll In Shower)

2 Double Beds | Sleeps 4

Suite, 1 King Bed (Additional Living & Dining Areas)

1 King Bed | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, Multiple Beds

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Holiday Inn Port of Miami - Downtown, an IHG Hotel

Everyone (26) Couples (6) Family (12)
5
Everyone

Clean, easy to check in, friendly staff

By on Oct 29, 2022

Review comment responded on Oct 30, 2022

Thank you for sharing this wonderful review, Felix!We are very pleased to hear that you had an enjoyable experience at Holiday Inn Port Of Miami-Downtownand enjoyed our clean accommodations and smooth check-in process! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!We'd love to share another positive experience with you in the future!

3
Everyone

What I liked about the property was that it was close to the cruise ship terminal, so we stayed there both before and after our trip. What I didn't like was that the facility was a dump. I can't believe that Holiday Inn would allow a place like this to continue to use that name.

By on Oct 20, 2022

Review comment responded on Oct 20, 2022

Thank you for sharing your feedback, John.We appreciate your input. It's great that you loved our convenient location. However, we'll be addressing your concerns about the condition of our property with the appropriate members of our team.We look forward to having you back again soon for an even more positive experience.

1
Everyone

By on Sep 29, 2022

1
Family

We had a broken ac and no one cared- my baby was up all night screaming and no one gave us anything off our room- including orbitz

By on Sep 16, 2022

Review comment responded on Oct 6, 2022

Thank you for sharing your honest feedback, Shanna.We regret that your experience with us was less than ideal. We're disappointed to hear the service you received wasn't up to par and our accommodations failed to meet your expectations. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with our management team so we may improve for the future.We hope you'll give us another chance to show you the service we're truly capable of providing.

5
Everyone

By on Jul 8, 2022

5
Everyone

By , from Chippewa Lake on Jun 27, 2022

5
Everyone

By , from Danville on May 31, 2022

1
Family

I felt like I was giving miss information about the property. Pool was under construction there was no info about this. Room was gross and looked like nothing in the photos. The free breakfast was only for 2 people also misleading as it states free breakfast. Overall I would not even recommend this hotel to a homeless person to stay at

By on Apr 17, 2022

Review comment responded on Apr 18, 2022

We appreciate your feedback, Eric. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward. We hope for the chance to host you again soon for a more positive experience.

1
Partner Couples

I had hair in our bathroom. Dirt in the shower. Sink faucet water not draining. Air condition not working properly.

By on Apr 15, 2022

Review comment responded on Apr 16, 2022

Thank you for taking the time to share your feedback, Nitish. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.

1
Partner Couples

Please understand this property is not clean. The entire hotel smells like mold or poor ventilation. Pool is not open. Bathroom was filthy.

By on Apr 13, 2022

Review comment responded on Apr 13, 2022

We appreciate you taking the time to leave us this feedback, Jasmine. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.

Holiday Inn Port of Miami - Downtown, an IHG Hotel

340 Biscayne Blvd, Miami, FL 33132
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