Holiday Inn Port of Miami - Downtown3.5 out of 5.0
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Recent guest reviews
Had a good time great view nice room, it's right across the street from AmericanAirlines Arena and right across from Bayside shopping Court
The front desk staff was extremely friendly. They were able to get me checked in as quickly as possible. I arrived after 10am and recieved my room around 11am. The room was great. I've been to miami multiple times but never stayed near port of Miami. The view i had in my room was of construction but i didnt mind. The hotel is across from Bayside Marketplace which was great!! Overall, i had a wonderful time and i will be back.
We weren't supposed to be able to check in until late in the afternoon, but our room became available early and we were allowed early access. We really appreciated the staffs' courteousness at letting us in early. The room was super clean and fresh. Some of the staff didn't speak English, but they made every effort to help.
Great location for those going on a cruise. Catch an Uber ride (or taxi) for a short trip over to the ships.
The only good thing about this hotel is the location. If you are going to the arena it is perfect...a 2 minute walk. But as far as the hotel it's a disappointment..holiday inns are usually much better. The hotel is a old building and only some parts are renovated.. I had the luck getting a nice room one of times only. The rest of the time I had been put in the dated part. The smell of damp is very strong through the whole floor and rooms. The bath tubs are lined with a plastic casing which has no base support making the floor unsteady (kind of like a bounce house). Pool is dirty and also dated...breakfast was below average for a holiday Inn. See attached picture for the beautiful view I get for $200 everytime Bed and pillows need replacing not a good night's sleep..time to renovate! Next time I'm going to the Marriott minutes away.
I have no complaints about the hotel. It was very clean, hotel staff, warm and friendly. My complaint was with the onsite restaurant staff at Mamamia's. The breakfast was an outrageous $13.85 for lack-luster food. The waitress added in her own gratuity, although it was printed on the receipt, No gratuity added. I was going to give her an generous tip, but after she wrote it in, I asked her about the additional charge. She had the audacity to ask if I could read? Although she could barely speak English and obviously couldn't read what was printed on their receipt. I picked up the tip that I was going to give and put it back in my purse. I went to the manager and told him about the insult. He said that he would talk to her. Needless to say, I would not put my foot in their restaurant again.
awesome a nite stay before we went on cruise across the street from fun
The location to bayside is great-across the street! However hotel attached to abandoned building that is run down and smelly. No refrigerator in room. Food in hotel restaurant is poor- marginal at best. Great access to taxi service- never waited more than 2 minutes. Roughly $30 cab ride to airport. About a $15 cab ride to cruise ships. Pool is very small and nothing to speak of.
Pool is very small. Next to a rundown abandoned building which smelled of urine and sewage when we walked by. Nice location to bayside mall . Staff very helpful. Very easy to get taxis. No refrigerator in room. Room clean. Chairs in room extremely uncomfortable. Had lunch in hotel restaurant. Food mediocre at best.
I was not expecting such a nice hotel in a great location. The staff were very friendly, although somewhat flirty. We got a room upgrade which served us perfect since we were 4 staying the night.
The hotel was great. We stayed in Miami for one night because we were getting on a cruise ship the next day. The hotel is right near the port.
This hotel met my expectations. It had a nice view of the water and part of South Beach. It was situated between two stops on the Metro Mover line, but within walking distance of both. The inside of the hotel was nice - no smell, friendly staff, clean room. No problems to speak of, I hope all who book this hotel have a pleasant experience as well.
I have stayed there before, and it was remodeled and looked great
Staff very friendly cleanliness good. HVAC system nightmarish room was too cold for comfort and there was no way to get it warmer. Room faced back parking lot, which is ridiculous for the price
This hotel is perfect for the night before your cruise. Right across from the Bayside Marketplace so plenty of good food and shopping available. Hotel room is nice and relaxing. Great hotel!
We booked this hotel for a post cruise overnight stay so we could have a full day tour of Miami. We rely so much on previous reviews on activities/stuff we get involved in. The hotel's location was perfect for our intended activities I.e. Just across the bayside marketplace and it was one of the pick-up location for our Miami tour. Although 1 review mentioned that it was walking distance from the port, we definitely did not agree with, but it was a short taxi ride. The hotel also had complimentary luggage safekeeping. The hotel room was generally clean but could use some upgrade like fresh paint, new carpets. Overall, we had a pleasant stay especially because of the friendly & helpful staff from the front desk to the dining area.
Very good experience. The staff is very friendly and the hotel is clean. The location is excellent for travel and Miami Heat games.
I would strongly recommend not staying at this hotel, our room was not ready as promised (arrived 45 minutes after check in started) told us we were to early. We only stayed for one night and found we were charged 50$ in hidden fee's.
great location and awesome place to stay very happy with service
Bad bad bad experience!! Room had no air conditioner!! Fridge broken!! Took over 10 hrs to move us to another romm! Spend the night worse than if we were camping with a small dirty fan!! This is a Jr suite that i reserve! And got a superior room