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Recent guest reviews

The suite was big but they said it was partial ocean view, it wasn’t. You couldn’t hardly see it at all. Like it was a couple of blocks over. We had to walk around the block for parking and it was no elevator in the parking deck so we had to walk up the hill to the 3rd level.

Horrible place! Don’t waste your time or money! I rented the penthouse; it was dirty, had a folding card table with a sheet over it as the dinning room table. Neighborhood not safe. And the staff were not friendly!

Everything was perfect, clean inside and out. My wife loved the beach view from the balcony. We made a movie out there.

Love the spacious rooms close to The beach and the balconies were huge I really enjoyed My stay we had the 2bathroom 1bedro suite with washer and dryers full kitchen awesome comfortable bed

How the room was setup, will be back soon but will like to try out a room with a balcony next time

Not very eye catching, could have been cleaner and nicer staff. No towels in room. Front fest never answers phone. Takes forever to grant needs

The registration clerk had a very nasty attitude! She said my card declined twice when in fact I looked at my account and it hit twice!! She was just giving me a hard time!

Excellent service beautiful scenery. Love the pool area. Only want them to add more food to their pool menu. Rooms are very clean beds are comfortable. We had a great stay

I stayed at this property a few years ago & it was perfect. I loved it. Now, not so much. Before booking I contacted the hotel & requested earlier check in. I let them know that we were landing around 9:30am, so I asked to be checked in at 10am & didn’t mind if I was charged because I know their check in Isn’t until 4pm. The night before I arrived I called to double check, no problem. Upon arrival, which was around 10/10:10 we were told the room wasn’t ready. Ok let’s kill time right? We went to eat came back at 11:30am! The room still wasn’t ready. I had an appointment that I had to attended at 1pm that I couldn’t shower for after being in the hot sun due to all of the insides of restaurants being closed. & hardly anything was open. So we Left again! We came back at 3:30, & the room still wasn’t ready! We sat in the lobby & didn’t check in until 4:30! Very disappointing! I could have booked somewhere else that would have accommodated me like promised! So now we get to our room. The balcony door was open so it was humid and hot! I go in the bathroom to shower and the light bulb is out! So the bathroom is dark. I request to get it changed, nothing happens. So we never had light in the bathroom. Imagine doing your makeup in the dark smh. I had to go outside on the balcony & use my front camera on my phone smh. The pool closed at 5pm, the outside sitting area isn’t open. Which they don’t let you know until you arrive. Smh Oh & we had 1 wash cloth, never got more

Room was nice good location but was very loud in the morning

The staff was very friendly, and allowed us an early check-in.

Great space, great location, great staff. Fantastic value. We really enjoyed our stay

The staff were very accommodating and was over the top friendly. The room was nice and the location was near everything. 1 block away from the beach

I liked the apartment. It was huge and had a washer and dryer which was great so I didn’t have to take dirty clothes home. I dont like that the restaurant for the free breakfast is around the corner.

The pool is so nice the guy you treat us good everything is perfect

The best service on South Beach! The staff is very friendly and professional. Rooms and amenities are first class.

The service here is a disaster. Between check in taking 45 minutes and my car disappearing with valet as I checked out I would not recommend staying here. When you call the front desk with a question no one answers. I’ve stayed at other places in south beach I liked better, and was cheaper. I “splurged” for a good experience But was sorely disappointed. And I’m still waiting for my car.

Collins Avenue Miami Beach FL

Hotel highlights

  • Walking distance to Collins Avenue Shopping Area and Miami Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in South Beach, Boulan South Beach is within a 5-minute walk of Bass Museum of Art and within 15 minutes of other popular attractions like Miami Beach Convention Center. This 58-room, 4.5-star hotel welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour health club.


Dining

There are ample dining options with 3 onsite restaurants, including Orange Blossom, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés.


Rooms

All 58 soundproofed accommodations feature living rooms. 42-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Washers/dryers, iPod docks, and microwaves are other standard amenities.


Property features

Guests of Boulan South Beach have access to an outdoor pool, a 24-hour health club, and a spa tub. Valet parking is available for USD 40 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.

Room options

Suite, 1 Bedroom, Terrace

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Bedrooms, Balcony, Partial Ocean View

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Penthouse, 1 Bedroom, Rooftop Terrace, Partial Ocean View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Boulan South Beach

Everyone (46) Couples (16) Family (7)
3
Partner Couples

The suite was big but they said it was partial ocean view, it wasn’t. You couldn’t hardly see it at all. Like it was a couple of blocks over. We had to walk around the block for parking and it was no elevator in the parking deck so we had to walk up the hill to the 3rd level.

By , from Atlanta, GA on Nov 22, 2020

Review comment responded on Nov 24, 2020

Dear ShyMitchell, Thank you for staying with us at Boulan South Beach and for sharing your comments. We apologize that you stay was less than extraordinary. Unfortunately few of our services like the Valet parking has been restricted due to Covid. We hope to have the pleasure of welcoming you back to re-experience Boulan South Beach Hotel Sincerely,

1
Partner Couples

Horrible place! Don’t waste your time or money! I rented the penthouse; it was dirty, had a folding card table with a sheet over it as the dinning room table. Neighborhood not safe. And the staff were not friendly!

By on Oct 14, 2020

Review comment responded on Oct 20, 2020

Anonymous, I would like to start off by apologizing for the difficulties you faced throughout your stay and to thank you for taking the time to provide us your honest feedback. Your feedback helps us improve our operations and services at Boulan South Beach Hotel. We hope to have an opportunity in the future to change your mind about our hotel.

5
Partner Couples Friends

Everything was perfect, clean inside and out. My wife loved the beach view from the balcony. We made a movie out there.

By on Oct 11, 2020

Review comment responded on Oct 14, 2020

Thank you for staying with us and we hope to welcome you home again soon.

5
Partner Couples

Love the spacious rooms close to The beach and the balconies were huge I really enjoyed My stay we had the 2bathroom 1bedro suite with washer and dryers full kitchen awesome comfortable bed

By , from San Pedro ca on Oct 6, 2020

Review comment responded on Oct 16, 2020

Dear Tracina, Thank for staying with us and we're so pleased you enjoyed your visit. I am delighted to hear that your visit to Miami Beach with your family was an enjoyable and memorable one. We are always working very hard to provide the best experiences for all of our guests. We look forward to welcoming you back.

5
Friends

How the room was setup, will be back soon but will like to try out a room with a balcony next time

By , from Columbus ohio on Sep 21, 2020

Review comment responded on Sep 28, 2020

Dear Shelton, Thank you for staying with us at South Beach Hotel and for sharing your kind comments. We can't wait to welcome you back soon!

2
Partner Couples

Not very eye catching, could have been cleaner and nicer staff. No towels in room. Front fest never answers phone. Takes forever to grant needs

By , from Mass on Sep 18, 2020

Review comment responded on Sep 28, 2020

Dear Dell, Thank you for staying with us at Boulan Hotel. We apologize that you stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day. We hope to have the pleasure of welcoming you back to re-experience South Beach.

4
Partner Couples Family

The registration clerk had a very nasty attitude! She said my card declined twice when in fact I looked at my account and it hit twice!! She was just giving me a hard time!

By on Sep 10, 2020

Review comment responded on Sep 28, 2020

Dear Anonymous, First and foremost, I would like to extend my sincere apologies to you for your less than ideal experience at Front Desk. The customer service should always be the forefront of a business, as it is our customers who keep us in business. We appreciate for your honest feedback at this help us improve our operations and service. We do hope to have an opportunity in the future to show you how great South Beach Hotel is.

5
Partner Couples

Excellent service beautiful scenery. Love the pool area. Only want them to add more food to their pool menu. Rooms are very clean beds are comfortable. We had a great stay

By , from New York on Sep 3, 2020

Review comment responded on Sep 28, 2020

Dear Nicole, Thank you for staying with us at Boulan South Beach Hotel and for sharing your kind comments. We can't wait to welcome you back soon!

3
Everyone

By on Aug 16, 2020

Review comment responded on Sep 28, 2020

Dear Anonymous, Thank you for staying with us at Boulan Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon!

2
Partner Couples Business Business

I stayed at this property a few years ago & it was perfect. I loved it. Now, not so much. Before booking I contacted the hotel & requested earlier check in. I let them know that we were landing around 9:30am, so I asked to be checked in at 10am & didn’t mind if I was charged because I know their check in Isn’t until 4pm. The night before I arrived I called to double check, no problem. Upon arrival, which was around 10/10:10 we were told the room wasn’t ready. Ok let’s kill time right? We went to eat came back at 11:30am! The room still wasn’t ready. I had an appointment that I had to attended at 1pm that I couldn’t shower for after being in the hot sun due to all of the insides of restaurants being closed. & hardly anything was open. So we Left again! We came back at 3:30, & the room still wasn’t ready! We sat in the lobby & didn’t check in until 4:30! Very disappointing! I could have booked somewhere else that would have accommodated me like promised! So now we get to our room. The balcony door was open so it was humid and hot! I go in the bathroom to shower and the light bulb is out! So the bathroom is dark. I request to get it changed, nothing happens. So we never had light in the bathroom. Imagine doing your makeup in the dark smh. I had to go outside on the balcony & use my front camera on my phone smh. The pool closed at 5pm, the outside sitting area isn’t open. Which they don’t let you know until you arrive. Smh Oh & we had 1 wash cloth, never got more

By on Jul 29, 2020

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