the dinner service should improve dinner the cold meats I did not like the service
Everything was very good the only problem that they have is that the elevator is not working only the service elevator and is very difficult to go to your room and come back
Gorgeous views!!!
The food options from the breakfast & diner buffets were great & the staff was very friendly & helpful. The only inconvenience was that one of the elevator banks were out of order a few times during our stay. Other than that, everything else as great.
Wonderful
What I did like was the location to the beach was good. The place was surprisingly quiet, which I liked. The beds only had two thin sheets and no blankets on the bed. I thought that was very strange and seemed really cheap. The rooms looked outdated and old. The gym was very small and had a lot of broken equipment. The Alligator bar didn't have very good service. The fence between the hotel and the boardwalk was a really old looking chain-linked fence. Worst one on the strip.
I liked the heated pool, beach access and restaurants available. Plus it was close to the free trolley stops.
quiet on the ocean side collins ave side is a disaster
Too many hidden fees. Staff not helpful. Things close too early. Overpriced for nothing.
The bed was horrible
Its good
Loved: a) Airport Express & Free Shuttle Stop at the Door b) Breakfast Buffet was Fantastic Disliked: a) TV Remote was out of batteries b) Call to reception Nr. was not "0" c) No Thanksgiving or Dinner Buffet since Covid d) No Cuban/Italian/French Coffee Pastry shop around, had to walk 20min for that on my arrival day e) No Ice Cream Shop around f) No Vendor Machine for snack/Drinks at the hotel
THE BREAKFAST WAS GREAT AND THE STAFF WAS FRIENDLY. ONLY PROBLEM IS THE CONSTRUCTION ON THE BEACH AND ON THE STREET MAKING IT A BIT OF AN INCONVIENCE.
Highly recommended.
Located in Mid Beach, Hotel Riu Plaza Miami Beach is adjacent to Miami Beach Boardwalk and within a mile (2 km) of other popular sights like Collins Avenue Shopping Area. This 4-star resort has 284 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Continental breakfast is offered for a fee each morning from 7:30 AM to 10 AM.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Other standard amenities include safes, phones, and ironing boards.
At Hotel Riu Plaza Miami Beach, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 42.80 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include conference space, a computer station, and a terrace.
the dinner service should improve dinner the cold meats I did not like the service
Everything was very good the only problem that they have is that the elevator is not working only the service elevator and is very difficult to go to your room and come back
Gorgeous views!!!
The food options from the breakfast & diner buffets were great & the staff was very friendly & helpful. The only inconvenience was that one of the elevator banks were out of order a few times during our stay. Other than that, everything else as great.
Wonderful
What I did like was the location to the beach was good. The place was surprisingly quiet, which I liked. The beds only had two thin sheets and no blankets on the bed. I thought that was very strange and seemed really cheap. The rooms looked outdated and old. The gym was very small and had a lot of broken equipment. The Alligator bar didn't have very good service. The fence between the hotel and the boardwalk was a really old looking chain-linked fence. Worst one on the strip.
I liked the heated pool, beach access and restaurants available. Plus it was close to the free trolley stops.
Dear Laura, Many thanks for sharing your impressions with us. As at Riu we pride ourselves on the highest standards of service, we are delighted to know you enjoyed the hotel´s nice, beach location, however, please do accept our apologies for the inconveniences you encountered. We are sorry for the effect that these issues had on your experience. Despite this, we truly hope that you can offer us another opportunity to welcome you back soon and regain your trust. With best regards, Hotel Riu Plaza Miami Beach Online Reputation Manager