The hotel is not clean and the parking is very difficult
We enjoyed the stay! Close to restaurants and the beach!
Picture are different of what you received also there is no ocean view in the room like the page said so dissatisfied super old hotel doesn’t work the money spent
I liked everything about the hotel it located directly behind the ocean and I loved everything about I honestly wished I did not have to come back home
Nice and cheap hotel suites in North Miami beach, very convenient if you what to stay at the beach and close to restaurants and shops.
Staff were excellent. I like that it was close to the beach and all types of restaurants. Publix and Walgreens was at walking distance. I did not like how expensive the parking was.
Couldn't even find the entrance to the place. It's actually on the side towards the back but no signage. Dealt with both front desk guys, both rude and not helpful. Hotel and rooms are run down and in need of major remodeling. Would not stay there again. Bellhop was nice, friendly.
The hotel was right on the beach which was very convenient
I had expected that a small continental breakfast would be available in a so-called 'resort' with a $15/day 'resort fee'. The sofa-bed was half-open with blanket twisted in it. Both televisions had only a few of the listed channels available. I am not a fussy person - would actually prefer a simple, clean, old-style motel (unfortunately, few left...). Lesson learned.
Staff at front desk wasn’t very inviting. Poor representation of the hotel. Hotel was very regular, nothing special; renovations weren’t special either out of the 3 nights I spent only 1 staff member smiled and greeted my family and that was right before check out! In all of my 11 years of traveling I’ve never come across a hotel in a tourist area that doesn’t have exceptional service and great hospitality. So unfortunate. ☹️
Staff is excellent. The shower water doesn't stay hot it fluctuates.
I have stayed here about a dozen times, for business trips 4-6 times a year. Very comfortable accommodations and the location is super- on the beach, with no fewer than a dozen restaurants within 1-2 blocks, as well as a supermarket to stock the kitchenette in the hotel room. Nice gym off the lobby. Super friendly staff. Minor complaint: TV's are a little small (about 24 inch), but there are two of them, which is good, and who comes here to watch TV anyway? Also, because hotel faces beach, unless you have beachfront room, all other rooms face north or south -- facing neighboring hotels, so the view is of other peoples' hotel rooms. Best to keep window blinds down at all times.
This place was clean, had amazing customer service, and was on the beach. Room 313 had good water pressure, hot/cold water, clean carpet/towels/sheets. We had ZERO complaints. Unfortunately, the hotel can't control what is going on around their establishment. Our "city view" room was the view of a vacant/run down hotel next door, and the construction (throughout Miami) was horrendous. We are the type of couple that doesn't mind a lower star rated room because we are out on beach all day, and partying all night. Our room is for sleeping. BUT, if you care about an updated room, room service, etc. this may not be the place for you. More pros are- Publix, beer, liquor, food, and bus/FREE trolley are all within walking distance. If this place was sitting in SOBE it would be 3x the price, but don't mistake North/Mid beach for SOBE. (The ol' saying, you get what you pay for, would be fitting here.) We did not use the gym or pool, but it looked nice. We used plenty of hotel towels on the beach and paid $20 for an umbrella and 2 lounge chairs all day
This hotel is not modern by any means but it is very spacious. There was a separate living room area. Valet parking is $30. Overall staff was nice. Public beach entrance very close.
Located in North Beach, Crystal Beach Suites Oceanfront Hotel is 2.5 mi (4.1 km) from Miami Beach Boardwalk and within a 10-minute drive of other popular attractions like Lincoln Road Mall. This 84-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.
All 84 recently renovated accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Guests staying at Crystal Beach Suites Oceanfront Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. Transportation is made easy with a shopping center shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this beach hotel include a conference center, a business center, and a computer station.
The hotel is not clean and the parking is very difficult
We enjoyed the stay! Close to restaurants and the beach!
Thanks for the great review!
Picture are different of what you received also there is no ocean view in the room like the page said so dissatisfied super old hotel doesn’t work the money spent
Thank you for your business. Next time upgrade to an oceanfront suite for only a few dollars more. The views are really beautiful. No where do we say on any travel site that our regular queen or premium king suites have a view of the ocean.
Thank you for your excellent review! All of us who work here are grateful for your business.
I liked everything about the hotel it located directly behind the ocean and I loved everything about I honestly wished I did not have to come back home
Thank you very much for your AWESOME REVIEW and also for your business. Your review confirms what we have been saying and what many guests have been saying... that we are the best value and location for the PRICE out of all oceanfront hotels on Miami Beach.
Thanks for the review. We wish you safe travels.
Nice and cheap hotel suites in North Miami beach, very convenient if you what to stay at the beach and close to restaurants and shops.
Thank you Adrian for your great review and for your business. We hope to see you again very soon.
Staff were excellent. I like that it was close to the beach and all types of restaurants. Publix and Walgreens was at walking distance. I did not like how expensive the parking was.
Thank you for your great review and very nice words about our staff. We agree that everything in the area is very close to the hotel. As far as our valet parking prices, our hotel valet prices are lower than the valet parking prices of every other hotel on the ocean on Miami Beach.
Couldn't even find the entrance to the place. It's actually on the side towards the back but no signage. Dealt with both front desk guys, both rude and not helpful. Hotel and rooms are run down and in need of major remodeling. Would not stay there again. Bellhop was nice, friendly.
We have not received any comments from any guests not being able to find our hotel entrance at all over the last 3 or 4 years. But ok. We also normally get excellent comments/feedback about our front desk staff so we are surprised to hear about this also. We do have renovated and modern premium king suites on the 4th floor and you could have upgrade to one when you arrived. If you stay with us again in the future, please try one next time. We are the greatest value for the price out of every hotel on the ocean on Miami Beach.
The hotel was right on the beach which was very convenient
Thanks for the excellent review. We are glad you enjoyed. We agree that our location is super duper! Please come back soon!
We respectfully disagree with your comments. There is plenty of public parking on the street steps away from the hotel entrance and it is free from 6 pm to 8 am every day and can be paid by phone app.