For the price it is an excellent hotel. Very friendly staff. Its location right on the beach and interesting restaurants nearby were our highlights.
Do yourself a favor and stay elsewhere. Anywhere! The staff needs training in hospitality and customer service. You won’t be parking anywhere near this place. If you do find a spot be ready to be harassed by the employees for your parking space. Spots close to hotel should be for paying guests. Not the housekeepers. My staff party won't be here next year!
The hotel is not clean and the parking is very difficult
We enjoyed the stay! Close to restaurants and the beach!
Picture are different of what you received also there is no ocean view in the room like the page said so dissatisfied super old hotel doesn’t work the money spent
I liked everything about the hotel it located directly behind the ocean and I loved everything about I honestly wished I did not have to come back home
Nice and cheap hotel suites in North Miami beach, very convenient if you what to stay at the beach and close to restaurants and shops.
Staff were excellent. I like that it was close to the beach and all types of restaurants. Publix and Walgreens was at walking distance. I did not like how expensive the parking was.
Couldn't even find the entrance to the place. It's actually on the side towards the back but no signage. Dealt with both front desk guys, both rude and not helpful. Hotel and rooms are run down and in need of major remodeling. Would not stay there again. Bellhop was nice, friendly.
The hotel was right on the beach which was very convenient
I had expected that a small continental breakfast would be available in a so-called 'resort' with a $15/day 'resort fee'. The sofa-bed was half-open with blanket twisted in it. Both televisions had only a few of the listed channels available. I am not a fussy person - would actually prefer a simple, clean, old-style motel (unfortunately, few left...). Lesson learned.
Staff at front desk wasn’t very inviting. Poor representation of the hotel. Hotel was very regular, nothing special; renovations weren’t special either out of the 3 nights I spent only 1 staff member smiled and greeted my family and that was right before check out! In all of my 11 years of traveling I’ve never come across a hotel in a tourist area that doesn’t have exceptional service and great hospitality. So unfortunate. ☹️
Staff is excellent. The shower water doesn't stay hot it fluctuates.
Located in North Beach, Crystal Beach Suites Oceanfront Hotel is 2.5 mi (4 km) from Miami Beach Boardwalk. This 84-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a gym.
Guests can expect to find 43-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Kitchenettes, sitting areas, and refrigerators are also standard. Housekeeping is available on request.
Renovated in 2020, Crystal Beach Suites Oceanfront Hotel features an outdoor pool, a gym, and a conference center. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach hotel include a business center, a computer station, and express check-out.
For the price it is an excellent hotel. Very friendly staff. Its location right on the beach and interesting restaurants nearby were our highlights.
Thank you for your excellent review! So glad you enjoyed and yes our location cannot be beat!
Do yourself a favor and stay elsewhere. Anywhere! The staff needs training in hospitality and customer service. You won’t be parking anywhere near this place. If you do find a spot be ready to be harassed by the employees for your parking space. Spots close to hotel should be for paying guests. Not the housekeepers. My staff party won't be here next year!
Sorry to hear that you had a less than great stay. There is a public parking lot 1 block away from the hotel which has 250 parking spaces. The parking is free every day from 6 pm to 8 am and can be paid with parking app at other times. We are the best value out of any hotel on the ocean on Miami Beach.
The hotel is not clean and the parking is very difficult
We respectfully disagree with your comments. There is plenty of public parking on the street steps away from the hotel entrance and it is free from 6 pm to 8 am every day and can be paid by phone app.
We enjoyed the stay! Close to restaurants and the beach!
Thanks for the great review!
Picture are different of what you received also there is no ocean view in the room like the page said so dissatisfied super old hotel doesn’t work the money spent
Thank you for your business. Next time upgrade to an oceanfront suite for only a few dollars more. The views are really beautiful. No where do we say on any travel site that our regular queen or premium king suites have a view of the ocean.
Thank you for your excellent review! All of us who work here are grateful for your business.
I liked everything about the hotel it located directly behind the ocean and I loved everything about I honestly wished I did not have to come back home
Thank you very much for your AWESOME REVIEW and also for your business. Your review confirms what we have been saying and what many guests have been saying... that we are the best value and location for the PRICE out of all oceanfront hotels on Miami Beach.
Thanks for the review. We wish you safe travels.
Nice and cheap hotel suites in North Miami beach, very convenient if you what to stay at the beach and close to restaurants and shops.
Thank you Adrian for your great review and for your business. We hope to see you again very soon.
Thanks for the review