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Recent guest reviews

Pet friendly beautiful hotel

It wasn’t clean

They charged for parking when I was leaving, for which I was not told.

Property was nice, I enjoyed the staff and amenities inside. The room was disappointing for the amount I paid. Outdated TVs (30inches), room was pretty beaten up ( broken chandeliers, broken mirrors)customer service texted me I sent them the pictures of everything I saw and nothing was done about it. I let the front desk aware about they only waived $100 which I didn’t think was fair especially me coming down for my 30th birthday. I doubt I would return again after my experience.

Pool was great roach in 646 dollar a night room not so much and mgmt did nothing to rectify the issue

The property was awful. I was unable to use the pool during my stay.

I booked a VIP suite and requested a top floor so that I can sleep through the first night. I was recommended a middle floor where I was told would be quiet. At around 3am a loud party started. I was very frustrated. My room was amazing and I didn’t want to leave but I asked for a different unit. They gave me unit that had not been used it looked like for months. The AC was broken, the floors looked horrible. The sofa was dirty, the bathroom had some broken tiles and mold. It was not pretty at all. I told the concierge the first room was amazing it was just too noisy. I asked to go back to the first room. They said ok. Then the card ended up being for a different room. This one had a nice view but still not as great as the first room. I was disappointed to have to move 2 times. I didn’t really have a chance to really enjoy it.

Great location. The pool deck and view of the bay are special. Rooms are equipped reasonably for bringing in and enjoying food and drink. Wouldn’t say that you can expect to be able to cook but adequate for wine/cheese/crackers etc. We liked walking and SoBe is suitable for it in December so the walk to Collins/Ocean drives was a plus. Like that Mondrian is in a quiet zone near Whole Foods.

Clean upscale friendly staff great view and environment

The property was lovely. The food was fantastic. Best kale Caesar anywhere - even CA. The conference staff was fantastic. The pool waitresses sucked - I sat in the lounge chair for over an hour waiting to get a drink. The waitress chic asked the people to the right and left of me for their orders and even though I was looking directly at her she ignored me each time she served those around me. I finally got up and went to the bar. All the bar staff was great other than one guy inside. Sorry I didn't get his name. I ordered a bottle of wine and 3 glasses and he handed it all to me. When I gave him a dirty looked he opened the bottle and poured the wine. Same exact thing happened to my friend 20+ min later. OMG - they add a 20% tip to EVERYTHING. I didn't even notice until last night when a friend pointed it out.

I liked to spacious rooms . The rooms were spacious and beautiful.. I also liked the balcony facing the breathtaking bay ..

West Ave Miami Beach FL

Hotel highlights

  • Walking distance to Lincoln Road Mall and Collins Avenue Shopping Area
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Onsite dining
  • Marina

Mondrian South Beach places you in South Beach, within a leisurely stroll of popular sights such as Lincoln Road Mall and Collins Avenue Shopping Area. This 250-room, 4.5-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and a restaurant.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Mediterranean cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a continental breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include iPod docks, refrigerators, and microwaves.


Property features

Guests of Mondrian South Beach have access to a marina, a full-service spa, and an outdoor pool. Valet parking is available for USD 49.22 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.

Room options

Studio Suite

1 King Bed | Sleeps 2

Suite, 1 Bedroom

1 King Bed | Sleeps 2

Studio Suite, Bay View

1 King Bed | Sleeps 2

Suite, 1 Bedroom, Balcony

1 King Bed | Sleeps 2

Guest reviews for Mondrian South Beach

Everyone (25) Couples (9) Family (4)
5
Partner Couples Friends

Pet friendly beautiful hotel

By on Jan 25, 2022

Review comment responded on Mar 1, 2022

Thank your amazing review! We appreciate your feedback and cant wait for you to visit again in the near future! Have an amazing day.

1
Partner Couples

It wasn’t clean

By on Sep 4, 2021

3
Family

They charged for parking when I was leaving, for which I was not told.

By on Jul 31, 2021

Review comment responded on Aug 2, 2021

Thank you for your review and for your most recent visit to Mondrian South Beach. We are sorry you encountered these challenges during your stay, rest assured that this is not the standards that we pride ourselves in. Please contact us directly so we can gather detailed information about your experience and assist you with whatever is needed. Thank you.

2
Friends

Property was nice, I enjoyed the staff and amenities inside. The room was disappointing for the amount I paid. Outdated TVs (30inches), room was pretty beaten up ( broken chandeliers, broken mirrors)customer service texted me I sent them the pictures of everything I saw and nothing was done about it. I let the front desk aware about they only waived $100 which I didn’t think was fair especially me coming down for my 30th birthday. I doubt I would return again after my experience.

By on Jul 20, 2021

Review comment responded on Mar 2, 2022

Dear Guest., thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

2
Partner Couples

Pool was great roach in 646 dollar a night room not so much and mgmt did nothing to rectify the issue

By on Apr 29, 2021

Review comment responded on Mar 2, 2022

Dear Guest., thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

1
Everyone

By on Apr 25, 2021

Review comment responded on Mar 2, 2022

Dear Guest., thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

1
Family

The property was awful. I was unable to use the pool during my stay.

By on Mar 7, 2021

Review comment responded on Mar 2, 2022

Dear Guest., thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

5
Everyone

By on Mar 3, 2021

Review comment responded on Mar 15, 2021

Thank you for the 5-star rating! We can’t wait to see you again soon.

4
Everyone

By on Feb 20, 2021

Review comment responded on Mar 25, 2021

Thank you for your feedback, we look forward to welcoming you back soon for a seamless stay!

3
Everyone

By on Jan 28, 2021

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