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Recent guest reviews

Absolutely a fantastic hotel and staff!

Upon arrival the room was extremely dirty. Stains on walls, stained sofa, ripped bedsheets, cracked glass table, stains on carpet and there was dirty underwear and socks left on bookshelf from previous guest. We got moved to a slightly better room but it was also dirty and there were also stains on walls and really dirty floors. Rooms both had cracked tiles throughout, rusted furniture and overall it was extremely poorly maintained. Even the hallways had stains through carpets and elevators were very beat up. This is the worst 4 star hotel I have ever stayed in.

Staff very nice,the room very dirty.

Overall everything was great, just wish they informed us of a $200 a day service free. Things like that can make u have to budget your stay.

This is by far the best hotel I have ever stayed in. I was greeted with champagne at check in and I was given a complimentary bottle and chocolate covered strawberries with a birthday greeting in my room. The overall look inside was very sexy. The pool area amazing view of the ocean and a pool side bar and restaurant outside. Awesome.

Pet friendly beautiful hotel

It wasn’t clean

They charged for parking when I was leaving, for which I was not told.

Property was nice, I enjoyed the staff and amenities inside. The room was disappointing for the amount I paid. Outdated TVs (30inches), room was pretty beaten up ( broken chandeliers, broken mirrors)customer service texted me I sent them the pictures of everything I saw and nothing was done about it. I let the front desk aware about they only waived $100 which I didn’t think was fair especially me coming down for my 30th birthday. I doubt I would return again after my experience.

Pool was great roach in 646 dollar a night room not so much and mgmt did nothing to rectify the issue

The property was awful. I was unable to use the pool during my stay.

West Ave Miami Beach FL

Hotel highlights

  • Walking distance to Collins Avenue Shopping Area and Lincoln Road Mall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina

Mondrian South Beach places you in South Beach, within a leisurely stroll of popular sights such as Collins Avenue Shopping Area and Lincoln Road Mall. This 270-room, 4.5-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and a restaurant.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include iPod docks, refrigerators, and microwaves.


Property features

Guests of Mondrian South Beach have access to a marina, a full-service spa, and an outdoor pool. Valet parking is available for USD 49.22 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.

Room options

Studio Suite

1 King Bed | Sleeps 2

Suite, 1 Bedroom

1 King Bed | Sleeps 2

Studio Suite, Bay View

1 King Bed | Sleeps 2

Suite, 1 Bedroom, Balcony

1 King Bed | Sleeps 2

Guest reviews for Mondrian South Beach

Everyone (8) Couples (5) Family (3)
5
Everyone

By on Sep 17, 2023

Review comment responded on Sep 19, 2023

Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

5
Everyone

Absolutely a fantastic hotel and staff!

By on Jul 3, 2023

Review comment responded on Jul 5, 2023

Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

1
Partner Couples

Upon arrival the room was extremely dirty. Stains on walls, stained sofa, ripped bedsheets, cracked glass table, stains on carpet and there was dirty underwear and socks left on bookshelf from previous guest. We got moved to a slightly better room but it was also dirty and there were also stains on walls and really dirty floors. Rooms both had cracked tiles throughout, rusted furniture and overall it was extremely poorly maintained. Even the hallways had stains through carpets and elevators were very beat up. This is the worst 4 star hotel I have ever stayed in.

By on Apr 10, 2023

Review comment responded on Apr 16, 2023

Thank you for sharing your experience with us. The many inconsistencies in service and the lack of comfort you describe in your room are unacceptable to us, and I would welcome the chance to make this right. Please contact me at the address below so that we might find a convenient time to speak directly. Again, our profound apologies.

3
Family

Staff very nice,the room very dirty.

By on Apr 9, 2023

Review comment responded on Apr 22, 2023

Thank you for your visit and feedback. Our apologies for the inconvenience experienced with the room.

4
Partner Couples

Overall everything was great, just wish they informed us of a $200 a day service free. Things like that can make u have to budget your stay.

By on Mar 21, 2023

Review comment responded on Mar 28, 2023

Hi thank you for staying here with us. We appreciate your honest feedback we will make sure to use this as a training experience. Thank you so much and have an amazing day

1
Everyone

By on Feb 17, 2023

Review comment responded on Mar 19, 2023

Thank you for staying. Our apologies for any inconvenience experienced during your stay.

5
Everyone

This is by far the best hotel I have ever stayed in. I was greeted with champagne at check in and I was given a complimentary bottle and chocolate covered strawberries with a birthday greeting in my room. The overall look inside was very sexy. The pool area amazing view of the ocean and a pool side bar and restaurant outside. Awesome.

By on Aug 22, 2022

Review comment responded on Aug 23, 2022

Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

5
Partner Couples Friends

Pet friendly beautiful hotel

By on Jan 25, 2022

Review comment responded on Mar 1, 2022

Thank your amazing review! We appreciate your feedback and cant wait for you to visit again in the near future! Have an amazing day.

1
Partner Couples

It wasn’t clean

By on Sep 4, 2021

3
Family

They charged for parking when I was leaving, for which I was not told.

By on Jul 31, 2021

Review comment responded on Aug 2, 2021

Thank you for your review and for your most recent visit to Mondrian South Beach. We are sorry you encountered these challenges during your stay, rest assured that this is not the standards that we pride ourselves in. Please contact us directly so we can gather detailed information about your experience and assist you with whatever is needed. Thank you.

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