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Recent guest reviews

Negatives: We have stayed here twice-kids in the pool both times, running around splashing. Pool is not a party pool. Also pool has limited sun for tanning. Bar and staff at sugar are great. Views are worth the trip.

Everything was wonderful and would definitely stay again. The only thing I could say was the cleaning ladies could have done a better job. We didn’t get all of our trash taken out, and also did not receive wash cloths. Thankfully they gave us the replacement full sized towels when they came in and cleaned.

Amazing customer service. Amazing cleanliness. Close to shopping which was so convenient for last minute shopping, Best hotel I’ve ever visited in Miami!!!

EAST Miami is a new hotel, it's very well located at the heart of the Brickell area and part of the new Brickell City Centre shopping mall. Location is perhaps its biggest appeal with many attractions, restaurants and shopping options all at walkable distance. There is a lot of activity (in the good sense of the word) around the hotel. The few drawbacks include the busy/noisy area and a rooftop bar means lots of people fighting for the elevators on the weekend. Rooms are modern but already a bit tired. There is a nice pool on the fifth floor, a 24hr gym, two restaurants, among other good features to have at your disposal. The view from a corner room is as good as it gets without overseeing the water. The least appealing side of EAST is the lack of room cleanliness, which is a real shame. Even after asking for proper room cleaning, what you get is basic sheet and towel replacement, but it's not up to par with other high end hotels.

Great hotel no complaints at all, would definitely stay again

The hotel is modern and beautifully designed..My only complaint were the pillows were very flat. I requested new ones and they sent up foam pillows and they were better. I'M REALLY picky with pillows amd mattresses. The views are sick. Love the location..

Very upscale and clean

Opted for everyday cleaning ( never happened.. 2 of 6 days ) no common room for ice or microwave….. very disappointing - fire alarm ma malfunction half way down from the 30th floor when someone yelled to us saying it was a test Bernadette Samuel

Todo excelente

Everything about this place was amazing I would definitely stay again when I visit Miami. The

Location Location Location, very upscale, Brickell beats South Beach hands down

This property very much exceeded my expectations, great area, perfect staff and exquisite view. I booked the corner king and we were on a high floor, the view was just amazing!!!

Excellent service. I would not hesitate to book again in the future. Highly recommended!

Brickell Plaza Miami FL

Hotel highlights

  • Steps from Brickell City Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 4 outdoor pools

Located in Downtown Miami, EAST Miami is adjacent to Brickell City Centre with other popular attractions like FTX Arena within a couple of miles (3 km). This 352-room, 4.5-star hotel welcomes guests with 4 outdoor pools, 2 restaurants, and a 24-hour gym. It's connected to a shopping center in central Miami and also close to Florida Grand Opera and LoanDepot park.


Dining

Enjoy dining at Quinto La Huella, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free manager's reception. Continental breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and 50-inch flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include furnished balconies, minibars, and coffee makers.


Property features

Guests staying at EAST Miami enjoy access to 4 outdoor pools, a 24-hour gym, and a rooftop terrace. Valet parking is available for USD 49.00 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, a spa tub, and conference space.

Room options

Urban Plus King

1 King Bed | Sleeps 3

Bay Plus King

1 King Bed | Sleeps 3

Urban Plus Double

2 Double Beds | Sleeps 4

Corner Plus King

1 King Bed | Sleeps 3

Guest reviews for EAST Miami

Everyone (33) Couples (11) Family (4)
5
Partner Couples

Negatives: We have stayed here twice-kids in the pool both times, running around splashing. Pool is not a party pool. Also pool has limited sun for tanning. Bar and staff at sugar are great. Views are worth the trip.

By on Sep 19, 2022

Review comment responded on Sep 19, 2022

Thank you so much for being our esteemed guests. We appreciate your feedback and we promise to internally review your constructive comments on your pool experience and observations, so that we can further fine-tune our offerings and approach.

4
Friends

Everything was wonderful and would definitely stay again. The only thing I could say was the cleaning ladies could have done a better job. We didn’t get all of our trash taken out, and also did not receive wash cloths. Thankfully they gave us the replacement full sized towels when they came in and cleaned.

By on Aug 3, 2022

Review comment responded on Aug 3, 2022

Thank you very much for your feedback. We are glad to hear that you enjoyed your visit and would return once plans bring you back to Miami. We are sharing your feedback with our housekeeping team to ensure we provide consistent service.

5
Everyone

By on Jun 21, 2022

Review comment responded on Oct 14, 2022

We truly appreciate having you as our guest.

5
Partner Couples

Amazing customer service. Amazing cleanliness. Close to shopping which was so convenient for last minute shopping, Best hotel I’ve ever visited in Miami!!!

By on Jun 21, 2022

Review comment responded on Jun 22, 2022

We appreciate your kind feedback on the friendly service from our team members, central location adjacent to Brickell City Centre, and hotel design. We are looking forward to welcoming you back again soon.

4
Partner Couples

EAST Miami is a new hotel, it's very well located at the heart of the Brickell area and part of the new Brickell City Centre shopping mall. Location is perhaps its biggest appeal with many attractions, restaurants and shopping options all at walkable distance. There is a lot of activity (in the good sense of the word) around the hotel. The few drawbacks include the busy/noisy area and a rooftop bar means lots of people fighting for the elevators on the weekend. Rooms are modern but already a bit tired. There is a nice pool on the fifth floor, a 24hr gym, two restaurants, among other good features to have at your disposal. The view from a corner room is as good as it gets without overseeing the water. The least appealing side of EAST is the lack of room cleanliness, which is a real shame. Even after asking for proper room cleaning, what you get is basic sheet and towel replacement, but it's not up to par with other high end hotels.

By on Jan 30, 2022

Review comment responded on Feb 1, 2022

We appreciate your preference to stay with us and your elaborate review. We appreciate your feedback which we are disseminating, in order to identify the areas you mentioned you had a less than optimal experience with, and review the possibilities for implementing improvements. We hope that we will be able to welcome you back next time you are in Miami.

5
Partner Couples

Great hotel no complaints at all, would definitely stay again

By on Jan 18, 2022

Review comment responded on Jan 19, 2022

Thank you for choosing us to be a part of your Miami experience. Very glad to know you enjoyed your stay.

5
Family

The hotel is modern and beautifully designed..My only complaint were the pillows were very flat. I requested new ones and they sent up foam pillows and they were better. I'M REALLY picky with pillows amd mattresses. The views are sick. Love the location..

By on Dec 31, 2021

Review comment responded on Jan 24, 2022

We appreciate your kind feedback on the central location and hotel design. We are looking forward to welcoming you back again soon.

5
Everyone

By on Dec 28, 2021

5
Everyone

By on Nov 5, 2021

5
Friends

Very upscale and clean

By on Sep 3, 2021

Review comment responded on Sep 3, 2021

Thank you kindly for choosing to experience our property. We appreciate your feedback.

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