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Hampton Inn & Suites Miami/Brickell-Downtown

3.5 star property

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Photo gallery for Hampton Inn & Suites Miami/Brickell-Downtown

Exterior
Reception
Outdoor pool, open 6:00 AM to 11:00 PM, free cabanas, sun loungers
Outdoor pool, open 6:00 AM to 11:00 PM, free cabanas, sun loungers
Gastropub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Air conditioning

Explore the area

View in a map
50 Sw 12th Street, Miami, FL, 33130
  • Place, Mary Brickell Village
    ‪4 min walk‬
  • Place, Brickell City Centre
    ‪9 min walk‬
  • Place, Brickell Key
    ‪15 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪15 min drive‬

Room options

View all photos for 2 Queen Beds Studio Suite, Non-smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

2 Queen Beds Studio Suite, Non-smoking

9.2 out of 10
Wonderful
(39 reviews)
  • City view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(279 reviews)
  • City view
  • 316 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(459 reviews)
  • City view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(50 reviews)
  • City view
  • 616 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 616 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 316 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Mobility Access Roll in Shower, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

1 King Mobility Access Roll in Shower, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Studio, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite Studio, 1 King Bed, Non Smoking

  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Studio, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room, 1 King Bed, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite Room, 1 King Bed, Accessible (Roll-in Shower)

  • City view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(38 reviews)
  • City view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Studio, Non Smoking (2 Queen and sofa bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite Studio, Non Smoking (2 Queen and sofa bed)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Elite Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible King Room with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2
  • Free WiFi

View all photos for Hearing Accessible King Suite

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Hearing Accessible King Suite

  • Sleeps 4
  • Free WiFi

View all photos for Elite Mobility Accessible King Room with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite Mobility Accessible King Room with Roll in Shower

  • Sleeps 2
  • Free WiFi

View all photos for Two Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Two Queen Room

  • Sleeps 4

View all photos for Elite Two Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite Two Queen Room

  • Sleeps 4

View all photos for Elite Two Queen Studio Suite

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite Two Queen Studio Suite

  • Sleeps 6

View all photos for King Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2

View all photos for Elite King Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite King Room

  • Sleeps 2

View all photos for King Studio Suite

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

King Studio Suite

  • Sleeps 4

View all photos for Elite King Studio Suite

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite King Studio Suite

  • Sleeps 4
  • Free WiFi

View all photos for King Studio Suite with Whirlpool

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

King Studio Suite with Whirlpool

  • Sleeps 4

View all photos for Elite King Studio Suite with Whirlpool

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Elite King Studio Suite with Whirlpool

  • Sleeps 4
  • Free WiFi

View all photos for Two Queen Studio Suite

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Two Queen Studio Suite

  • Sleeps 6

View all photos for Mobility Accessible Two Queen Room with Tub

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Miami

Located in Brickell, Hampton Inn & Suites Miami/Brickell-Downtown is a leisurely stroll from popular sights such as Brickell City Centre and Downtown Miami Shopping District. This 3.5-star hotel has 221 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Mary Brickell Village - 4 min walk - 0.3 miles
  • Brickell City Centre - 9 min walk - 0.5 miles
  • Brickell Ave Bridge - 12 min walk - 0.7 miles
  • Brickell Key - 15 min walk - 0.8 miles
  • Downtown Miami Shopping District - 15 min walk - 0.8 miles

Getting around

  • Brickell Metromover Station - 1 min walk
  • Hialeah Market Station - 11 min drive
  • Miami Intl. Airport (MIA) - 23 min drive

Restaurants

  • ‪Gyu-Kaku Japanese BBQ - ‬3 min walk
  • ‪Batch Gastropub - ‬1 min walk
  • ‪Coyo Taco - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Barsecco - ‬4 min walk

About this property

Hampton Inn & Suites Miami/Brickell-Downtown

Guests of Hampton Inn & Suites Miami/Brickell-Downtown have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 39 per night, and there's also a cruise ship terminal shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect WiFi and 39-inch LED TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Microwaves, coffee makers, and free local calls are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered self parking on site (USD 39 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 3 Chefs
  • Batch
  • Lobby bar
  • Sergio's Cuban

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,800 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Miami/Brickell-Downtown
Hampton Inn Miami/Brickell-Downtown Hotel
Hampton Inn Miami/Brickell-Downtown Hotel Miami
Hampton Inn Miami/Brickell-Downtown Miami
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami
Hampton Inn And Suites Miami/Brickell-Downtown
Hampton Inn Hilton Miami Brickell Downtown Hotel
Hampton Inn Hilton Brickell Hotel
Hampton Inn Hilton Miami Brickell Downtown Hotel
Hampton Inn Hilton Miami Brickell Downtown
Hotel Hampton Inn & Suites by Hilton Miami Brickell Downtown
Hampton Inn & Suites by Hilton Miami Brickell Downtown Miami
Hampton Inn Suites by Hilton Miami Brickell Downtown
Hampton Inn Suites Miami/Brickell Downtown
Hampton Inn Hilton Hotel
Hampton Inn Hilton
Hampton Hilton Miami Brickell
Hampton Inn Suites Miami/Brickell Downtown
Hampton Inn Suites Miami/Brickell Downtown FL

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Miami/Brickell-Downtown?

Hampton Inn & Suites Miami/Brickell-Downtown provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Miami/Brickell-Downtown?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Miami/Brickell-Downtown on May 11, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hampton Inn & Suites Miami/Brickell-Downtown?

This hotel is situated in Brickell within a short 8-minute walk of Brickell City Centre and also 15 minutes on foot from Downtown Miami Shopping District. You'll also find Bayside Marketplace and Kaseya Center within a short drive.

Is parking available on site at Hampton Inn & Suites Miami/Brickell-Downtown?

Yes, secured parking is offered for USD 39 per night with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hampton Inn & Suites Miami/Brickell-Downtown include a casino on the premises?

No, Hampton Inn & Suites Miami/Brickell-Downtown doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Miami/Brickell-Downtown?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Hampton Inn & Suites Miami/Brickell-Downtown?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an outdoor pool, and a poolside bar.

Does Hampton Inn & Suites Miami/Brickell-Downtown have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hampton Inn & Suites Miami/Brickell-Downtown have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites Miami/Brickell-Downtown has 3 restaurants, and serves free buffet breakfast each morning.

Does Hampton Inn & Suites Miami/Brickell-Downtown allow pets to stay free of charge?

No, pets aren't allowed at Hampton Inn & Suites Miami/Brickell-Downtown though service animals are welcome.

Does Hampton Inn & Suites Miami/Brickell-Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Miami/Brickell-Downtown?

The closest major airport to Hampton Inn & Suites Miami/Brickell-Downtown is Miami, FL (MPB-Public Seaplane Base), which is 5.9 mi away (14 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 9.5 mi away (23-minute drive).

Are there rooms with balconies that I can book at Hampton Inn & Suites Miami/Brickell-Downtown?

No, there aren't any guestrooms at Hampton Inn & Suites Miami/Brickell-Downtown that offer a balcony.

Hampton Inn & Suites Miami/Brickell-Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3181 out of 4164 reviews
Rating 8 - Good. 633 out of 4164 reviews
Rating 6 - Okay. 209 out of 4164 reviews
Rating 4 - Poor. 62 out of 4164 reviews
Rating 2 - Terrible. 79 out of 4164 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is well appropriate for air travel and cruises. The hotel is well maintained and personnel is helpful and friendly. Amenities were very good and surroundings were excellent too.
Stayed 1 night in Apr 2026

10/10 Excellent

Shri J, Horseheads

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Apr 2026

10/10 Excellent

Brian, Maryville

Stayed 1 night in Mar 2026

10/10 Excellent

Coreen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We staff here every time we come to Miami. Perfect location, helpful staff and clean room.
Stayed 1 night in Feb 2026

10/10 Excellent

Cassandra

Stayed 6 nights in Jan 2026

10/10 Excellent

Rodney

Stayed 1 night in Jan 2026

10/10 Excellent

Thomasina

Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located. Staff friendly & helpful.
Stayed 1 night in Dec 2025

8/10 Good

sharron

Liked: Cleanliness, property conditions & facilities
Nice clean rooms staff very nice
Stayed 1 night in Jan 2026

4/10 Poor

Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was nice and clean. Breakfast was standard for continental breakfast and the pool area was well kept and clean. The reason for two stars being they tried to stiff me on the room last minute. We were staying for a cruise that left out on Sunday so flew in on Saturday the 24th of January. Original arrival time was 12:45 pm but with the snowstorm flight ended up getting delayed and didn’t land till 9pm which no big deal because the check-in cut off is midnight. After getting out of the airport we arrived to the hotel a little after 10:30, and when we went to check in they were out of rooms of every type and trying to arrange accommodations at another location. At that point I got on the phone with Hilton customer service because that was just infuriating after being stuck in an airport all day I was truly looking to just plop down and call it a night, but “Hilton sells the rooms just like the airliners and often overbooks”. That’s insane to me. I truly get if I were to even walk in a minute past midnight as I didn’t meet my obligations but that wasn’t the case and the cherry on top was every single hotel that night had no vacancy the only places that had a room were running and I kid you not three thousand dollars and up. But by the grace of Etai the front desk employee that was helping me was able to get me a room. My issue isn’t with the hotel itself it’s with Hilton’s practices and not holding up their end of the deal, and causing unnecessary stress.
Stayed 1 night in Jan 2026

6/10 Okay

Charlie

Stayed 1 night in Jan 2026

10/10 Excellent

Antonius

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room , not too far from the airport
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, amenities
Very clean well appointed. Great breakfast. Great choice
Stayed 1 night in Jan 2026

8/10 Good

Julien Nicolas Max

Stayed 3 nights in Jan 2026

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities
Good breakfast, great rooms
Stayed 1 night in Jan 2026

6/10 Okay

Cassandra

Business traveler
Liked: Cleanliness, staff & service
Room fine, staff fine. Communication between staff/front desk needs work. I waited 40 minutes to use gym equipment, and made 3 calls to front desk, trying to resolve. In the end the issue was not resolved right away, but the next day.
Stayed 1 night in Jan 2026

2/10 Terrible

Barrie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room ok but check in appalling
Stayed 1 night in Jan 2026

8/10 Good

Susann

Stayed 1 night in Jan 2026

2/10 Terrible

Barrie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Appalling checkin services and miserable staff and manager.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Stayed 4 nights in Dec 2025

2/10 Terrible

Jose

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
Terrible experience
Stayed 1 night in Jan 2026

10/10 Excellent

Paul, Sault Ste. Marie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rishell

Traveled with group
Liked: Cleanliness, staff & service
The front desk staff were super sweet and helpful. The bed was comfy! Cruise ship shuttle is super convenient!
Stayed 1 night in Jan 2026

8/10 Good

carly

Stayed 1 night in Jan 2026

10/10 Excellent

Vernon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, exceptional customer service. We checked in at 10 PM after landing and there was plenty to do in the area. Would definitely come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Parthenia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms with nice decor
Stayed 1 night in Dec 2025

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