great location!!!
The roof was leaking, there was a bucket placed right in the wall way TK catch the water, the room a WERENT the cleanest, I’m not sure when they last painted but the paint was all over the place.the outdoor area was nice but inside 4/10 the rooms were awful
The Pool and grounds were very nice. The location was terrific. Outside the two likes, not much else to say good about this property. The rooms are dated but nice size. The service is way below average. No food service on property that comes from the property. What I mean is they send out for food so it takes forever. Lack of staffing everywhere. Need a food program and bar to stay open longer, only one bar pool bar closes at 8pm. Lazy employees cost me an extra $75.00 on cost of cabana by not taking my reservation and referring me to an off property website, management did not make that situation right. Overall average property with a terrific pool area.
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I liked the room size, we had a great garden view straight out to the ocean. There is no restaurant on site, they do partner with the Ritz Carlton next door, but they do not have room service. The pool area is much smaller than pictured. Direct access to the beach is a big plus and they have bicycle rentals which are free for the first 2hours.
I had a pleasant experience, but I did not like the halls were very dark and the room was not very clean and they don’t clean the rooms daily only every 5 days. Pool staff were amazing and professional.
I was charged for a King Suite but the hotel couldn't provide one. Their phones don't work and they kept saying their computers were down but promised a credit. No credit or consideration was given, the Sagamore charged my card for the premium room.
Beautiful property, very upscale, clean and staff were very friendly and helpful.
i liked the pool area and the weekend party the pool area was very clean and new so was everything o the first floor
Pool bar tenders were great. Front desk never provided coffee, ice, bottled water or facial tissue. They said it would be right up. Would never stay there again. Disappointed!
Great hotel , excellent location near the beach. Friendly staff. It was missing in house restaurant or room service, but even with out that still excellent hotel.
Sagamore staff was very helpful, the facility was extremely clean and quiet. I will definitely be staying at the Sagamore again when I go back to Miami. I also love the text check ins.
Located in South Beach, Sagamore Hotel South Beach - An All Suite Hotel is adjacent to Collins Avenue Shopping Area and within a 5-minute walk of Espanola Way and Washington Avenue. This 4-star hotel has 93 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For your convenience, a continental breakfast is served for a fee each morning from 9:00 AM to 11 AM.
All 93 individually decorated rooms provide refrigerators, free newspapers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Safes, phones, and ironing boards are also standard. Weekly housekeeping is available.
Guests of Sagamore Hotel South Beach - An All Suite Hotel have access to an outdoor pool, a gym, and a rooftop terrace. Valet parking is offered for USD 42 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, conference space, and express check-out.
great location!!!
The roof was leaking, there was a bucket placed right in the wall way TK catch the water, the room a WERENT the cleanest, I’m not sure when they last painted but the paint was all over the place.the outdoor area was nice but inside 4/10 the rooms were awful
We are saddened to hear of your poor experience with us, we hope that you will allow us the opportunity to reconcile. Please reach the property directly, should you like to further discuss the matter. We hope to hear from you.
The Pool and grounds were very nice. The location was terrific. Outside the two likes, not much else to say good about this property. The rooms are dated but nice size. The service is way below average. No food service on property that comes from the property. What I mean is they send out for food so it takes forever. Lack of staffing everywhere. Need a food program and bar to stay open longer, only one bar pool bar closes at 8pm. Lazy employees cost me an extra $75.00 on cost of cabana by not taking my reservation and referring me to an off property website, management did not make that situation right. Overall average property with a terrific pool area.
Thank you for this feedback. I will be sharing this review without entire staff and management team so that we can coach our staff which will improve our overall guest experience.
Thank you for this review. We appreciate your feedback. Hoping to welcome you back soon! Sagamore Team
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Apologizes that your stay was not as refreshing and pleasant as you expected. We ask that you connect with us so we can know what went wrong and how we can improve our guest experience/.
I liked the room size, we had a great garden view straight out to the ocean. There is no restaurant on site, they do partner with the Ritz Carlton next door, but they do not have room service. The pool area is much smaller than pictured. Direct access to the beach is a big plus and they have bicycle rentals which are free for the first 2hours.
Thank you for staying with us and we appreciate your feedback .
Apologizes that your stay was not as refreshing and pleasant as you expected. We ask that you connect with us so we can know what went wrong and how we can improve our guest experience
I had a pleasant experience, but I did not like the halls were very dark and the room was not very clean and they don’t clean the rooms daily only every 5 days. Pool staff were amazing and professional.
Thank you for staying with and sharing this feedback! We use all guest comments as building blocks to enhance our guest experience.
I was charged for a King Suite but the hotel couldn't provide one. Their phones don't work and they kept saying their computers were down but promised a credit. No credit or consideration was given, the Sagamore charged my card for the premium room.
I apologize for your less than stellar experience. This disappointing to hear, we strive to make sure all guest have a pleasant, refreshing, and positive stay. I will be sharing this feedback with our teams so that we can improve our guest experience.
Beautiful property, very upscale, clean and staff were very friendly and helpful.
Thank you for you staying with us and sharing your feedback !
Thanks for staying with us. We appreciate your feedback!