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Catalina Hotel & Beach Club, a South Beach Group Hotel

3.5 out of 5.0

Recent guest reviews

They need to work on the shower and some of the bathrooms

Nice location right on 17th Collins ave. The problem with this hotel is that its three buildings side by side . I honestly thought when i purchase my package i was going to be roomed in the Catalina hotel. Unfortunately i wasn't room in that building. I was roomed in the beach club the building to the left of the Catalina. In my package it stated free shuttle bus round trip. My biggest suggest to Orbitz and to any hotel/Resort is to please state where and what shuttle company customers need to be looking for. I was in the airport confused looking for the shuttle i gave up and hired a taxi, so i wasted money because of the lack of detail in the itinerary. The room i stayed at was directly across the elevators which was noisy. Great job Catalina staff members for putting me in a crappy room. The room was really tiny and the funny part it stated ( living large). The materials in the room seem to be outdated. I received toiletries on my second day by the cleaning room staff members ,why wasn't it already there? The main entrances of the building is a big issue. The reason is that they have a restaurant where u have to pass by with your luggages while people are eating (disgusting). Catalina/beach needs to be more organize.

Nice place some things can be improved but so for all hotels. Nice size rooms that was cleaned daily very nice location near beach and shopping. For the price I had an awesome stay lived it the only the only thing my room key wasn't working in the door a lot. I had to tango with the door and key to gAin access.

I enjoyed my stay. Hotel staff was amicable and attentive. I enjoyed a great dinner and breakfast at the hotel's sister hotels. Hotel's location is within walking proximity to beach and Ocean Drive. Complimentary shuttle service is a great perk!

This was my 4th stay in Catalina. I can compare it to my last 3 stays. While most of the staff were accommodating. There were a lot of things that changed. First, the beach chair vouchers are no longer provided. I asked for a towel and voucher at front desk and the lady at the desk told me they discontinued it because "customers were complaining about it"(why would people complain for something we pay for in resort fee and convenience), then proceeded to hand me 2 foldable chairs to carry and walk with, to the beach 2 blocks away. She did not mention that there were discounts for $5 for a chair rental at the beach so I had to pay $40 for 2 chairs. Second, the manager "David" was utterly rude during happy hour. Making people line up during "free happy hour" behind the runners/service area, it shouldn't be blocked. Shouldn't happy hour be "happy" and social time? Not stressful. Sorry but I'd rather pay for $13 drink, not desperate. Third, I never had to pay to use the rooftop pool cabana/rest area and a bartender tried to tell me that I had to reserve and pay for it. I was never told that in the last 3 stays. What do we really get for the resort fees except for free towels? Internet didn't work, lost power X1 day. The only exceptional staff I've met was "Mike" the bartender and the guy that checked us in. While I've enjoyed my 3 of 4 stays in Catalina for its excellent location and nice rooms, I'm sad to say that I will be looking somewhere else for my next trip to Miam

Only pro is that it's conveniently located near beach, food and shopping.. cons: room is tiny, no door on shower but strangely it works without water splashing everywhere, low beds, uncomfortable, itchy covers (may be the detergent or low thread count on sheets), towels are rough, elevator tiny, pool the size of a motel 6 pool and water was cloudy like it was contaminated.. I'm still itching

Very nice hotel. Friendly staff. Close to beach. Shuttle driver was friendly until he dropped me off at airport. He asked for a tip 3 times. Told him i had bo cash. He was livid abd refused to get my bags out of shuttle. Then he pulled off aggressively. Ride was very bumpy. Kept running off road

There were red bugs coming out of the sink and in my bed. I have bites from these bugs while i slept. Not going back.

Great pool area and really nice staff will return!!!!!

Very clean,perfect location. Use garage behind H&M on Lincoln rd $15 per night it's a 7 min walk from the hotel.

Overall, I had a very good experience. The front desk staff were always very accommodating and the entire hotel staff were friendly. The rooms were very clean. The building with FKU restaurant was always extremely cold.

We would like to thank Gregori, Eddie, Nelson, Freddy and Carlos for making our stay extra memorable in sunny Miami. The staff and service was outstanding. We would recommend this hotel to all our family and friends.

Staff were friendly, very helpful , and place was great! I absolutely LOVED the atmosphere. Rooms were so comfy , and it was a delight waking up to the smell of food from Maxine's ! Hotel gave us free beach towels , a beach bag ,and discounted Beach chairs and umbrella. The aroma in the hotel was welcoming , doormen were very nice and helpful. My wife and I will stay there again! Amazing location

Pretty cute rooms, the pool and Roof decks are perfect. Staff was pretty friendly. Overall hotel is great. Only recommendation I would give is get a new elevator.

Was great location, staff was accommodating, AC was wonderful.

This hotel is located one block from the beach, on bustling Collins Ave. It's a good value given what one might expect to pay in South Beach. The three buildings that make up the hotel are furnished in a chic way, yet the hallways and the rooms seem a bit run down. We were there on two nights, one before leaving for Cuba, and then when our flight out of Miami was cancelled due to snow up north on our return, we were able to get several rooms back at the Catalina at a very good rate for members of our group. The first room we had was somewhat dark and small. The room the following week was on a higher floor and was bigger and brighter. No breakfast was included, so expect to buy breakfast at the outdoor restaurant in front of the hotel- a fun place to people watch.

For the price is worth the money! I stayed 2already end i will comeback again!

Nice hotel close to everything. The bar live music is great!!!

From check-in to check-out I was deeply disappointed. From a very condescending and rude employee that handled my check-in and would not make accommodations of for a mistake made on their end when making my reservation. To blood stains on sheets and unclean bathrooms, I was deeply disgusted at how I was treated over the course of 72 hours.

You walk through a restaurant to enter your room The room was not very big or nice It was above a loud restaurant and bar

Room options

Living Large

King 1 | Sleeps 3

Double Double

Full 2 | Sleeps 4

Guest reviews for Catalina Hotel & Beach Club

Everyone (35) Couples (211) Business (49) Family (71) Friends (186) Other (86)
4

location was great as well as staff

Everyone

They need to work on the shower and some of the bathrooms

By , from cozumel on Aug 20, 2017

1

nice location but !!!

Everyone

Nice location right on 17th Collins ave. The problem with this hotel is that its three buildings side by side . I honestly thought when i purchase my package i was going to be roomed in the Catalina hotel. Unfortunately i wasn't room in that building. I was roomed in the beach club the building to the left of the Catalina. In my package it stated free shuttle bus round trip. My biggest suggest to Orbitz and to any hotel/Resort is to please state where and what shuttle company customers need to be looking for. I was in the airport confused looking for the shuttle i gave up and hired a taxi, so i wasted money because of the lack of detail in the itinerary. The room i stayed at was directly across the elevators which was noisy. Great job Catalina staff members for putting me in a crappy room. The room was really tiny and the funny part it stated ( living large). The materials in the room seem to be outdated. I received toiletries on my second day by the cleaning room staff members ,why wasn't it already there? The main entrances of the building is a big issue. The reason is that they have a restaurant where u have to pass by with your luggages while people are eating (disgusting). Catalina/beach needs to be more organize.

By , from maryland on Jul 28, 2017

5

very nice hotel but my hotel key wasn't working

Everyone

Nice place some things can be improved but so for all hotels. Nice size rooms that was cleaned daily very nice location near beach and shopping. For the price I had an awesome stay lived it the only the only thing my room key wasn't working in the door a lot. I had to tango with the door and key to gAin access.

By , from new york on Jul 19, 2017

Review comment responded on Jul 29, 2017

Thank you so much for the feedback. We apologize for the trouble with the door lock. Please let us know when you are coming back we want to ensure your next stay is a great one!

3

nice hotel, close to the beach and ocean drive .

Everyone

I enjoyed my stay. Hotel staff was amicable and attentive. I enjoyed a great dinner and breakfast at the hotel's sister hotels. Hotel's location is within walking proximity to beach and Ocean Drive. Complimentary shuttle service is a great perk!

By , from California on Jul 16, 2017

2

stayed here for 4 days

Everyone

This was my 4th stay in Catalina. I can compare it to my last 3 stays. While most of the staff were accommodating. There were a lot of things that changed. First, the beach chair vouchers are no longer provided. I asked for a towel and voucher at front desk and the lady at the desk told me they discontinued it because "customers were complaining about it"(why would people complain for something we pay for in resort fee and convenience), then proceeded to hand me 2 foldable chairs to carry and walk with, to the beach 2 blocks away. She did not mention that there were discounts for $5 for a chair rental at the beach so I had to pay $40 for 2 chairs. Second, the manager "David" was utterly rude during happy hour. Making people line up during "free happy hour" behind the runners/service area, it shouldn't be blocked. Shouldn't happy hour be "happy" and social time? Not stressful. Sorry but I'd rather pay for $13 drink, not desperate. Third, I never had to pay to use the rooftop pool cabana/rest area and a bartender tried to tell me that I had to reserve and pay for it. I was never told that in the last 3 stays. What do we really get for the resort fees except for free towels? Internet didn't work, lost power X1 day. The only exceptional staff I've met was "Mike" the bartender and the guy that checked us in. While I've enjoyed my 3 of 4 stays in Catalina for its excellent location and nice rooms, I'm sad to say that I will be looking somewhere else for my next trip to Miam

By on Jul 13, 2017

2

u get what you pay for

Everyone

Only pro is that it's conveniently located near beach, food and shopping.. cons: room is tiny, no door on shower but strangely it works without water splashing everywhere, low beds, uncomfortable, itchy covers (may be the detergent or low thread count on sheets), towels are rough, elevator tiny, pool the size of a motel 6 pool and water was cloudy like it was contaminated.. I'm still itching

By , from Los Angeles, CA on Jul 4, 2017

Review comment responded on Jul 29, 2017

Thank you for taking the time to share your opinion about our hotel. We greatly appreciate the feedback as we work hard daily to ensure our guests are having a great stay!

4
Everyone

Very nice hotel. Friendly staff. Close to beach. Shuttle driver was friendly until he dropped me off at airport. He asked for a tip 3 times. Told him i had bo cash. He was livid abd refused to get my bags out of shuttle. Then he pulled off aggressively. Ride was very bumpy. Kept running off road

By , from nc on Jul 3, 2017

Review comment responded on Jul 29, 2017

Thank you Antionette for the feedback. We are happy to learn that you had a great experience at the hotel. In regards to the shuttle driver we will be sure to share your comments with the Transportation Manager for SBG.

2

nope

Everyone

There were red bugs coming out of the sink and in my bed. I have bites from these bugs while i slept. Not going back.

By on Jun 30, 2017

3

peaceful stay

Everyone

Great pool area and really nice staff will return!!!!!

By , from new york on Jun 28, 2017

Review comment responded on Jul 29, 2017

Thank you for the amazing feedback. We can't wait for your return!

5
Everyone

Very clean,perfect location. Use garage behind H&M on Lincoln rd $15 per night it's a 7 min walk from the hotel.

By , from new york on May 24, 2017