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The Palms Hotel & Spa

4.0 star property
Oceanfront hotel with full-service spa, near Lincoln Road Mall

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Suite, 1 Bedroom, Balcony, Ocean View | Balcony view
Suite, 1 Bedroom, Balcony, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Room, 2 Double Beds, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
3025 Collins Ave, Miami Beach, FL, 33140
  • Place, Miami Beach Beaches
    ‪1 min walk‬
  • Place, Miami Beach Boardwalk
    ‪6 min walk‬
  • Place, Fontainebleau
    ‪17 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed, Ocean View

Superior Room, 1 King Bed with Sofa bed, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • 320 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed with Ocean View

1 King Bed with Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Bed with Ocean View

9.0 out of 10
Wonderful
(51 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(40 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 1 King Bed

Standard 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard 1 King Bed

8.8 out of 10
Excellent
(70 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with City View

1 King Bed with City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Bed with City View

8.8 out of 10
Excellent
(23 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 2 Double Beds, City View

City Room, 2 Double Beds, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

City Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(48 reviews)
  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Balcony, Ocean View

  • 790 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View

  • 490 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Partial Ocean View

9.2 out of 10
Wonderful
(25 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Double Beds, Partial Ocean View

8.6 out of 10
Excellent
(29 reviews)
  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(17 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 390 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible, Balcony

Junior Suite, 1 King Bed, Mobility Accessible, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Mobility Accessible, Balcony

  • 490 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Miami Beach

Located in South Beach within a mile (2 km) of Miami Beach Convention Center, The Palms Hotel & Spa is within 2 miles (3 km) of other popular sights such as Española Way. This hotel has 247 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Miami Beach Beaches - 1 min walk - 0.0 miles
  • Miami Beach Boardwalk - 6 min walk - 0.4 miles
  • Collins Avenue Shopping Area - 15 min walk - 0.8 miles
  • Fontainebleau - 17 min walk - 0.9 miles
  • Miami Beach Convention Center - 18 min walk - 1.0 mile

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 13 min drive
  • Miami Intl. Airport (MIA) - 17 min drive

Restaurants

  • ‪Motek Miami Beach - ‬2 min walk
  • ‪The Broken Shaker - ‬4 min walk
  • ‪Campo - ‬4 min walk
  • ‪Hotel Trouvail Miami Beach - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Palms Hotel & Spa

Oceanfront hotel with full-service spa, near Lincoln Road Mall
Guests of The Palms Hotel & Spa enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is offered for USD 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a steam room, WiFi in public areas, and conference space.
65-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Minibars, espresso makers, and free local calls are also available.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 39 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Essensia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1941
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 48.01 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 39 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 50 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.
Property Registration Number HOT2323650

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

Frequently asked questions

Is free cancellation available at The Palms Hotel & Spa?

The Palms Hotel & Spa offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Palms Hotel & Spa?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at The Palms Hotel & Spa on Dec 14, 2025 start from $161.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Palms Hotel & Spa?

This hotel is situated in South Beach within a short 15-minute walk of Collins Avenue Shopping Area and also 6 minutes on foot from Miami Beach Boardwalk. You'll also find Ocean Drive and Art Deco Historic District within a short drive.

Will I be able to park at The Palms Hotel & Spa?

Yes, valet parking is offered for USD 50 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at The Palms Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, couples treatments, and Ayurvedic treatments.

Does The Palms Hotel & Spa have a casino?

No, The Palms Hotel & Spa doesn't have a casino.

Will I find an indoor pool at The Palms Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at The Palms Hotel & Spa?

This beachfront hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at The Palms Hotel & Spa?

No, but this hotel does have a heated pool.

Does The Palms Hotel & Spa have a restaurant that serves breakfast?

Yes, The Palms Hotel & Spa serves a full breakfast for a surcharge each morning at Essensia Restaurant.

Will The Palms Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at The Palms Hotel & Spa though service animals are welcome.

Does The Palms Hotel & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Palms Hotel & Spa?

The closest major airport to The Palms Hotel & Spa is Miami, FL (MPB-Public Seaplane Base), which is 9.6 mi away (17 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 11.2 mi away (17-minute drive).

Can I book a room with a balcony at The Palms Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or garden views.

Does The Palms Hotel & Spa offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Palms Hotel & Spa.

The Palms Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1242 out of 1739 reviews
Rating 8 - Good. 306 out of 1739 reviews
Rating 6 - Okay. 79 out of 1739 reviews
Rating 4 - Poor. 50 out of 1739 reviews
Rating 2 - Terrible. 62 out of 1739 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bilee

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building needs a remodel and the elevators didn’t work for several days. Other than that, everything was five star.
Stayed 7 nights in Sep 2025

10/10 Excellent

Utku, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean guest rooms, Tiki Bar has the best food
Stayed 4 nights in Aug 2025

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay ! The room was very nice. Most of all the resort itself was beautiful! It was nice to be in mid-beach out of the crazy of South beach. The restaurants were fantastic! We had some really fantastic food and drinks . Can’t wait to return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lorie Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 3 nights in Sep 2025

8/10 Good

mark

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in May 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were very nice. The pool was beautiful, convenient location, but the main elevator did not work the entire time and would not start even when putting in your key card, we told staff several times and they just laughed like they weren’t listening or didn’t understand us and at one point the doors closed on me while I was trying to get in. Also they put us in a room facing a major construction project so the view was horrible and definitely not a pretty scene outside our window and the noise was bad.
Stayed 1 night in Sep 2025

10/10 Excellent

Welington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel and spa
Stayed 6 nights in Aug 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

jaroslaw

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Lavese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our fourth time staying at the Palms Resort. We have nothing but great feedback for the staff and fellow guests. The beach is immaculate. The pool is convenient and clean. The amenities are top notch and the Concierge is chef's kiss. We will definitely stay at the Palms the next time we are in Miami. We plug it as our "staycation" in Miami.
Stayed 2 nights in Aug 2025

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Parking fees are excessive $50 per day
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin, Jupiter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

2/10 Terrible

Nadeen, Houma

Stayed 4 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

ROBERTO

Stayed 4 nights in Aug 2025

2/10 Terrible

Tarryn

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a very disappointing stay at this hotel. The room had multiple issues that made it uncomfortable and frustrating. The fridge wasn’t working properly, so I couldn’t store any food or drinks. The in-room phone didn’t work, making it difficult to reach the front desk for help. We moved rooms only to get into a more disappointing room. We were woken up with construction at 8am. Our toilet kept dripping and refilling all night. The most concerning thing, the toilet was leaking and dripping water all over the floor — and it wouldn’t flush properly. These are basic things that should be in working order in any hotel room. I expected better maintenance and service. Unfortunately, I can’t recommend staying here unless serious improvements are made. The hotels staff was not really empathetic. Their pathetic excuses and efforts to “make this right was 2 of 5 resort fees comped, breakfast and a plate of fruit. Worst decision picking this hotel for my honeymoon….
Stayed 5 nights in Aug 2025

10/10 Excellent

Ronald, Fulshear

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room, ocean view, great staff, great breakfasts. Room systems worked well. Elevators were troublesome but apparently being repaired.
Stayed 4 nights in Aug 2025

8/10 Good

Jason

Stayed 3 nights in Jul 2025

10/10 Excellent

Eman

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was way more than expected. The amenities were fantastic between the pool and the beach area. Staff were incredibly kind and helpful. We were just here for one night before our cruise left and I wish we had more than one night, we had a great stay and will definitely return to the Palms if we’re down in Miami again.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2025

10/10 Excellent

Juliana Choh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

LaTorya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at The Palms and Spa in Miami. From the moment we arrived, they truly rolled out the red carpet and made us feel like royalty. The valet staff was super nice and quick with getting the car, which made check-in smooth and stress-free. The entire staff was friendly, helpful, and accommodating throughout our stay. The tiki bar had absolutely delicious food and beverages—definitely a highlight! The pool area was beautiful, and the heated pool was perfect for relaxing and swimming. I also felt very safe on the property, which was a big plus when traveling with family. Our room was spotless, and the bed was super comfortable. I loved everything about it! The only small suggestion I would make is to add a microwave in the rooms. Our refrigerator wasn’t working at first, but the staff quickly replaced it with another one, which I appreciated. Traveling with our 7-year-old, I found the resort to be very kid-friendly, which made the stay even more enjoyable. Overall, it was an excellent experience. The staff went above and beyond to make sure we were taken care of and really made us feel special. I would absolutely recommend The Palms and Spa and look forward to staying there again in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints very centrally located not to busy meaning no South beach crowd 3rd stay just my husband and I
Stayed 3 nights in Aug 2025

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