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Recent guest reviews

They don’t have a ice machine in every floor ! You must call them every time you want ice . There is no coffee machine in the room . You must purchase it every time you want some . Those two things are very important and it’s a MUST HAVE . Now sure why this hotel doesn’t provide you with that

Clean and friendly service. Rooms were very nicely decorated

Berkeley Shore Hotel this is not a true 4 star hotel as we know it but, a boutique hotel with an outsourced onsite restaurant with an extremely limited style menu. For me it has a high daily turnover of 1 or 2 night stayers and as such customer service can be hit and miss. The hotel has a policy of giving their guests 100% satisfaction as they really do try and resolve problems you may have. Saying that, across the road is Lowes a true 4 Star hotel with service to match. This feels like a family hotel but is part of a much larger group Iberostar. The breakfast offered is extremely limited and is only table service and as said is run not by the hotel but by a franchisee. The rooms as okayn but that´s all nothing special. I would not stay here again and as is South Beach would suite a much younger guest. Hit and Miss would be my review.

The property is newly renovated so everything is new and modern but yet it has the quaint feel of a boutique hotel. The beds are comfortable and the room is lovely. The walls are a little thin but otherwise the place is really clean and nice. The restaurant on property has excellent food... service can be a little slow but it's worth it. They have live music on the weekends (single musician / coffee house / jazz type music) which is great also. The location is also perfect - one block off the beach and close to all the restaurants and shopping on Lincoln. We really enjoyed our stay!

The property was fabulous!! Staff nice and awesome. Clean rooms . Breakfast was soo good.

The hotel was very clean and had modern decor. When checking in/out we were met with excellent customer service.

Property was grea, staff friendly, room clean, a little small but nice i wish there was better parking. Great experience overall..

Very good stay and the location was perfect. Would definitely do it again!

Management should be more aware of what’s going on in hotel. There’s lot of miscommunication between employees and management.

Convenient to the strip. Great food at the in-house restaurant. Very friendly staff. The bartender named Gogo was the absolute best!!!!!

The property was very cozy and clean and modern nothing bad at all

Excellent and accommodating staff!! Chill hotel! Will stay again!

Desk agent Lisa made our stay what it was. She is at the highest level of customer service. Very personable. She listens and cares. She made my wife and I feel very welcomed.

I didn’t like the fact they put all the beverages and snacks in the room and over charged when used. They didn’t mention it at check in nor check out.

Location is great, service is excellent. Has beach services, free shuttle to the airport. Staff is great

Collins Avenue Miami Beach FL

Hotel highlights

  • Steps from Collins Avenue Shopping Area and Espanola Way and Washington Avenue
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in South Beach, Iberostar Berkeley Shore Hotel is next to popular attractions like Collins Avenue Shopping Area and Espanola Way and Washington Avenue. This 96-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 7:30 AM to noon.


Rooms

Iberostar Berkeley Shore Hotel's 96 rooms are air-conditioned and provide iPod docks, coffee makers, and free bottled water. 50-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer designer toiletries and slippers, and beds sport premium bedding. Safes, ironing boards, and desks are other standard amenities.


Property features

Guests of Iberostar Berkeley Shore Hotel have access to an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is available for USD 40.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, a computer station, and a porter/bellhop.

Room options

Premium Room, 1 King Bed, Balcony, Partial Ocean View

1 King Bed | Sleeps 3

Premium Room, 2 Queen Beds, Balcony, Partial Ocean View

2 Queen Beds | Sleeps 4

Premier Room, 1 King Bed, Balcony, Pool View

1 King Bed | Sleeps 3

Premier Room, 2 Queen Beds, Balcony, Pool View

2 Queen Beds | Sleeps 4

Guest reviews for Iberostar Berkeley Shore Hotel

Everyone (21) Couples (5) Family (4)
4
Everyone

By on Sep 16, 2020

Review comment responded on Sep 19, 2020

Dear Guest, thank you for the wonderful rating of your stay at Iberostar Berkeley Hotel. We work hard to ensure every guest has a comfortable and enjoyable experience. We look forward to welcoming you again the next time you are in Miami!

1
Everyone

By on Sep 15, 2020

Review comment responded on Sep 19, 2020

Dear Guest, we are very sorry your stay did not meet your expectations. We never want any of our guests to leave unhappy; therefore, we apologize for not delivering the experience you deserve. We would like to regain your trust, and we hope to host you again in the future. Best Regards,

5
Everyone

By on Sep 9, 2020

Review comment responded on Sep 12, 2020

Dear Guest, Thank you so much for your 5 out of 5 rating. It was truly a pleasure hosting you during your most recent stay. Hope to host you in the near future. Sincerely,

3
Family Family

They don’t have a ice machine in every floor ! You must call them every time you want ice . There is no coffee machine in the room . You must purchase it every time you want some . Those two things are very important and it’s a MUST HAVE . Now sure why this hotel doesn’t provide you with that

By , from NJ on Aug 20, 2020

Review comment responded on Aug 24, 2020

Dear Jessica. We appreciate your feedback We're deeply disappointed you had such challenges during your time with us. Unfortunately we had to suspend most of our services as a precaution to Covid-19. We do still have all our free amenities available upon request. Warm regards.

4
Friends Family

Clean and friendly service. Rooms were very nicely decorated

By on Jun 17, 2020

Review comment responded on Jul 2, 2020

Thank you for your review! Happy to hear you enjoyed our rooms, cleanliness and service. Hope we can welcome you back soon!

2
Partner Couples

Berkeley Shore Hotel this is not a true 4 star hotel as we know it but, a boutique hotel with an outsourced onsite restaurant with an extremely limited style menu. For me it has a high daily turnover of 1 or 2 night stayers and as such customer service can be hit and miss. The hotel has a policy of giving their guests 100% satisfaction as they really do try and resolve problems you may have. Saying that, across the road is Lowes a true 4 Star hotel with service to match. This feels like a family hotel but is part of a much larger group Iberostar. The breakfast offered is extremely limited and is only table service and as said is run not by the hotel but by a franchisee. The rooms as okayn but that´s all nothing special. I would not stay here again and as is South Beach would suite a much younger guest. Hit and Miss would be my review.

By , from Alicante on Jan 11, 2020

Review comment responded on Jan 14, 2020

Dear guest, we're really sorry to hear that your experience didn't turn out to be what would be expected. For us, every detail matters and comments like yours are really appreciated as these give us new ideas and ways to improve. We wish you the best!

5
Everyone

By on Dec 23, 2019

Review comment responded on Dec 25, 2019

Thank you for rating us online. We're happy you had a great stay. We're looking forward to seeing you next time.

5
Partner Couples Business Business

The property is newly renovated so everything is new and modern but yet it has the quaint feel of a boutique hotel. The beds are comfortable and the room is lovely. The walls are a little thin but otherwise the place is really clean and nice. The restaurant on property has excellent food... service can be a little slow but it's worth it. They have live music on the weekends (single musician / coffee house / jazz type music) which is great also. The location is also perfect - one block off the beach and close to all the restaurants and shopping on Lincoln. We really enjoyed our stay!

By , from Sterling Heights on Dec 10, 2019

Review comment responded on Dec 11, 2019

Thank you Karin for sharing such positive feedback about your stay. We're happy we exceeded your expectations, and we hope to see you in the future!

5
Everyone

The property was fabulous!! Staff nice and awesome. Clean rooms . Breakfast was soo good.

By on Nov 1, 2019

Review comment responded on Nov 3, 2019

Dear guest, thank you for sharing such a great feedback! We're happy to know that you had a wonderful stay and we hope to see you soon. Best regards!

5
Family

The hotel was very clean and had modern decor. When checking in/out we were met with excellent customer service.

By on Oct 27, 2019

Review comment responded on Oct 27, 2019

We are so grateful to hear you have had such a great experience staying with us. Please visit us again soon!

Iberostar Berkeley Shore Hotel

1610 Collins Avenue, Miami Beach, FL 33139
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