I liked the aesthetics/ modern look The room was not cleaned every day. I had to ask for extra towels.
Great
Hotel is very modern and clean and the lobby smells amazing! Our room is a good size, fresh crisp sheets and fluffy pillows- always a plus. We were walking distance from great restaurants. Overall great stay!
Very nice place for the money. The location is a bit difficult but is really close to Brickell.
Staff unfriendly, poor English spraking I left a personal item in the hotel room I called next day they said the have the item in lost and found department. I should go in person and claim it. I told them I have left Miami and900, miles away. I asked them to mail it to me and I would pay the cost of shipping they turn me down. I am disappointed. And will not stay in this chain hotel in future .
Cons: Check-in was slow. There were about eight hotel staff milling around the lobby and I waited at least ten minutes to check-in. Movie night was cancelled. No bathtub in standard rooms. No visible security cameras in fitness center or pool area which is concerning because the morning I was in the fitness center there were two unsupervised young girls and a handful of men. This is not an Orbitz VIP property. Pros: Great location...across the street from a Publix supermarket and a few blocks away from the MetroRail and MetroMover. Aldo, the bartender in the lobby was great. He provided me with a wine bottle opener which I forgot to bring with me. Very clean property and wonderful amenities (fitness center and swimming pool).
Beautiful property greay stay. Keep in mind parking on premises is $40 However, there is parking across the street for half the price. I took off one stat because housekeepers did not wash out a few dishes after it was used by me and my partner. I thought that was rather disappointing. Despite this, i will certainly stay here again. Added plus beds are so comfy .
Habitaciones amplias, limpias y con todo lo necesario para una agradable estancia. Buena ubicacion.
I booked this hotel for my best friend’s 30th birthday trip. But from the moment we got there until we left, the staff at the front desk and housekeeping were probably the rudest I/we have ever encountered in all my travels (and I travel a lot for work). One of the days, we requested for room service (just regular housekeeping) just about 5 minutes before we left the room and the lady showed up in maybe a minute. She was apparently already on our floor. We asked her to give us about 5 minutes and she gave us such a nasty attitude about it. Two minutes later she knocks on the door again and said she would leave if we didn’t leave our room right away. I could keep going on how bad this part of our 5 day stay was but it’s just pointless. We already told everyone we know how horrible it is there and to never book that hotel again!
Located in Brickell within a short walk of Brickell City Centre, Novotel Miami Brickell is within a mile (2 km) of other popular sights such as Downtown Miami Shopping District. This 4-star hotel has 275 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with to-go breakfast, available for a fee from 7:00 AM to 11:00 AM.
All 275 air-conditioned rooms feature minibars, free local calls, and safes. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Ironing boards and desks are other standard amenities. Change of towels is available on request.
Built in 2016, the brand new Novotel Miami Brickell offers an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Self parking is offered for USD 30 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
I liked the aesthetics/ modern look The room was not cleaned every day. I had to ask for extra towels.
Dear Guest, Thank you for choosing us, Please let us know the issue with your reservation so we can assist you better in the future. Regards
Dear Guest, Thank you for choosing us, Please let us know the issue with your reservation so we can assist you better in the future. Regards
Great
Dear guest, Thank you for your rating ! We are glad you enjoyed your stay
Dear guest, Please let us know what we could have done better, we are definitely looking at feedback to improve our service. Regards
Dear guest, Thank you for staying with us! We hope to see you again for a 5 star stay!
Dear guest, Thank you for choosing us, We hope to see you again so you can enjoy a 5 star stay. Regards
Hotel is very modern and clean and the lobby smells amazing! Our room is a good size, fresh crisp sheets and fluffy pillows- always a plus. We were walking distance from great restaurants. Overall great stay!
Dear guest, Thank you very much for your rating and comment. We are glad you had a nice stay and enjoy our location closed to the many Brickell restaurants.
Thank you for your rating!
Dear Guest, Thank you for choosing us and for your rating!
Dear Guest, Thank you for your nice comment about our hotel. We are glad you liked it. We don't have daily cleaning service at the moment and we hope to be able to resume this very soon. Regards