Guest Room, 2 Double Beds
from $121
Hyatt Regency Miami
4.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 217 reviews
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Recent guest reviews
Pictures were more Elegant than the actual hotel. I found a small roach at the top of my bed! I won't return there.
Nice Hotel, great location. Confortable beds, nice staff.
I absolutely love this hotel. Great location in downtown Miami, comfy rooms, reasonable price, and amazing staff!!!
I have stayed at many Hyatts all very good. This one needs some updating and would have been fine it not for something as simple as pillows. On the bed were two of the flattest most uncomfortable pillows I have ever encountered at at hotel. I asked for two more but they never arrived. So we had to fold over the one we had as it was myself and my husband. I would go back just need to bring my own pillow lol.
In general a nice hotel convenient location to places like brickell and south beach without spending too much money
Was OK. But When we walked into our room just after arrival and thermostat was set on sixty (60) degrees. Way too cold. It took over two hours before we could use the room.
I have stayed in hundreds of hotels in more than 30 states, more than a dozen countries and even on 3 continents. This was one of my favorite hotels. The staff was great. Everyone was very friendly. They even allowed me to check in several hours early, due to my early flight, and let me check out several hours late due to 9 pm flight. Front desk, valets, security, and housekeeping were all friendly as could be. The hotel was very clean. Especially for what is considered an older hotel, you couldn't even tell. The hotel even smelled nice. Now that is not something you see a lot. The rooms are fantastic. Large with a separate bathroom area. Hell, they even had a name brand flat screen in the room. It wasn't some off brand. This has become my new go to hotel in Miami
No problems, would return. Great location, helpful staff, clean room.
Everyone and everything was excellent the rooms are spacious and room service is topnotch.
Nice hotel. Hard to find. Quite have to like the personel
Rooms are from back in 70"s and smell very bad dont waste your money better to stay in 2 star hotel only diffrence will be price.
Room smelled. No windows to open for fresh air. Horrible view. Never return!
Older rooms. Bathroom layout not ideal. Mold in the tile. Rusty old door on bathroom. Not impressed.
I loved the hotel but just too expensive. Really wish our room could of had a microwave & a mini fridge atleast. Restroom needs remodeling. Once I entered the room I was excited about stepping out the balcony but turns out, the doors don't open. Everything about this hotel was just too expensive
One of our favorite hotels anywhere! Staff and room were top shelf. Restaurant excellent all the way around. View from room is spectacular at night. Location perfect for shopping and eateries.
central location, easy check-in/check-out process, extremely clean & comfortable room! I would definitely stay at this hotel again the next time I visit Miami.
This hotel was right off the highway and the staff was very friendly. The room was clean and you were treated with the utmost respect at all times. Will definitely be coming back next time!
Hotel and room decor is a bit dated but the hotel is conveniently located downtown and happened to be where the event was. Room was nice and clean. I requested a king bed with my reservation but they did not hold one for me even though I paid for the stay in advance. They did give me a $30 room credit. Room service was VERY expensive. Breakfast included 2 Eggs, 2 pieces of bacon, 2 pieces of sausage, a small helping of potatoes, and toast plus a Belgium waffle and small pot of coffee. Price $52.02. About double what it should have been but the food was decent. Service was good and the staff is friendly. Ate at the restaurant and had conk chowder. Taste was good but woke up the next day not feeling well at all. Don't know if it was the chowder or something else I ate at the hotel.
Great Location and very helpful staff. Arrived earlt at 9 am and front desk was able to get me a room even though check in was 3pm. They even had some flexibility on the late checkout time. Overall a Great Experience.
Incredible experience with the hotel! Best customer service in Miami The Hotel staff make you feel like you are part of the family!
Guest reviews for Hyatt Regency Miami
Everyone
Pictures were more Elegant than the actual hotel. I found a small roach at the top of my bed! I won't return there.
Everyone
Nice Hotel, great location. Confortable beds, nice staff.
Review comment
Guest Services responded on Sep 6, 2017
Dear Guest, It sounds like we hit all the highlights, and we appreciate you taking the time to share your review! We look forward to hosting you again the next time you’re in Miami. Best regards, Hyatt Regency Miami
has it all!!!
Everyone
I absolutely love this hotel. Great location in downtown Miami, comfy rooms, reasonable price, and amazing staff!!!
Review comment
Guest Services responded on Sep 5, 2017
Hi Char, We loved having you here with us and thank you so much for your kind remarks! We’ll be sure to let our amazing Hyatt team know that you appreciated their hospitality, and we hope that our convenient location will bring your back for another visit one day soon. All the best Hyatt Regency Miami
nice hotel central to everything
Everyone
I have stayed at many Hyatts all very good. This one needs some updating and would have been fine it not for something as simple as pillows. On the bed were two of the flattest most uncomfortable pillows I have ever encountered at at hotel. I asked for two more but they never arrived. So we had to fold over the one we had as it was myself and my husband. I would go back just need to bring my own pillow lol.
Review comment
Guest Services responded on Aug 28, 2017
Dear SJ, We strive to ensure the comfort of all our guests and appreciate your feedback, especially as a loyal Hyatt visitor. Please accept our apologies that your request was not promptly addressed on your recent stay with us. We’re sure you’ve come to expect excellent levels of service from us, and we’re sorry for falling short of our high standards. We hope you’ll visit us again, and we promise to provide a variety of pillows to further impress you! Cordially yours, Hyatt Regency Miami
nice hotel, good location, good value.
Everyone
In general a nice hotel convenient location to places like brickell and south beach without spending too much money
Review comment
Guest Services responded on Jul 12, 2017
Dear Meme, Thank you for choosing our hotel and taking the time to share your review. We’re glad you got to explore the trendy Brickell neighborhood and appreciated the value of your stay. Come back and see us soon to explore all that Miami has to offer! Warm regards, Hyatt Regency Miami
andrea bocelli
Everyone
Was OK. But When we walked into our room just after arrival and thermostat was set on sixty (60) degrees. Way too cold. It took over two hours before we could use the room.
Review comment
Guest Services responded on Feb 17, 2017
Dear T, Greetings from Miami! It was a pleasure to welcome you and we thank you for your review. We’re sorry your room was a bit too chilly upon your arrival and we appreciate you letting us know. We’ll share your feedback with our team so that we can ensure that our standards are being met and that all of our guests are greeted with a comfortable temperature. Come back and see us soon! Best regards, Hyatt Regency Miami
fantastic hotel.
Everyone
I have stayed in hundreds of hotels in more than 30 states, more than a dozen countries and even on 3 continents. This was one of my favorite hotels. The staff was great. Everyone was very friendly. They even allowed me to check in several hours early, due to my early flight, and let me check out several hours late due to 9 pm flight. Front desk, valets, security, and housekeeping were all friendly as could be. The hotel was very clean. Especially for what is considered an older hotel, you couldn't even tell. The hotel even smelled nice. Now that is not something you see a lot. The rooms are fantastic. Large with a separate bathroom area. Hell, they even had a name brand flat screen in the room. It wasn't some off brand. This has become my new go to hotel in Miami
Review comment
HRM responded on Jan 11, 2017
Dear Forsberg, What a wonderful review; we are thrilled to learn that we’ve won your heart. We appreciate your detailed review, and what strikes us most is how much you enjoyed the hospitality of our team. On behalf of all of us at the hotel, it was a treat to host you and we hope that there will be an opportunity for you to visit again soon. All the best, Hyatt Regency Miami
great location
Everyone
No problems, would return. Great location, helpful staff, clean room.
Review comment
HRM responded on Dec 27, 2016
Dear Armani, Reviews like yours are exactly what we love to find and we thank you for sharing your feedback. Please be sure to come visit again when your travels bring you back to Miami. Warm Regards, Hyatt Regency Miami
excellent hotel and location
Everyone
Everyone and everything was excellent the rooms are spacious and room service is topnotch.
Review comment
HRM responded on Dec 22, 2016
Dear Audrey, We love to find reviews like yours and we thank you for sharing. It was a joy to host you and we hope to welcome you back one day soon. Warm Regards, Hyatt Regency Miami
quite
Everyone
Nice hotel. Hard to find. Quite have to like the personel
Review comment
HRM responded on Dec 20, 2016
Dear Guest, We are delighted that you enjoyed our tranquil escape to downtown Miami and we thank you for the wonderful praises of our Housekeeping team. It was a pleasure to welcome you and we hope we can do so again upon your return to Miami. Best Regards, Hyatt Regency Miami
Dear R., Thank you for paying us a visit while in Miami. We pride ourselves on our clean and comfortable accommodations and are sorry to learn that this was not your impression. What you’ve described is not typical of a stay with us and we are sorry to learn about this. We hope you’ll reconsider returning to our property for the true Hyatt Regency Miami experience, and we’re confident you’ll be pleasantly surprised. Sincerely, Hyatt Regency Miami