All good
good area outside not clean inside
This property was a huge let down we were not advised prior to arriving that their pool was out of service, and that there was no other pool available for us to use.
Good place to stay
Th pool was closed for the last 2 weeks. Very disappointed. We purposely picked this hotel for the access to the pool and location.
The room is very dated.
No place to sit in the room. Not accommodating. Not worth the cost to stay there.
The property is clean and the staff are friendly. When checking in we were advised that as it was only 1pm there is a $35 early check-in fee, the web site shows that early check-in is available but nowhere is there any mention of an additional fee.
Conveniently located. Room is big. Bed is very comfortable. A bit noisy even on 9th floor. Air conditioner is loud.
Great service
Great experience, nice location, excellent service!
Breakfast was not buffet thereby limiting the spread of food available Lunch/dinner menu seemed quite restricted considering Hyatt standards in other parts of the world Price seemed a little on higher side, and a 50 USD/day incidental charge was levied though there was no bar or any paid snacks in room
The bed was so hard and uncomfortable, our river view was pretty pitiful. Wouldnt stay again
Located in Downtown Miami, Hyatt Regency Miami is adjacent to James L. Knight Center and within a 10-minute walk of other popular attractions like Brickell City Centre. This 4-star hotel has 615 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym. It's connected to the convention center in central Miami and also close to Bayfront Park and PortMiami.
This hotel serves as home to a cocktail bar, along with a restaurant that specializes in Cuban cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Full breakfast is offered for a fee weekdays from 7:00 AM to noon.
Guests can expect 55-inch Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
At Hyatt Regency Miami, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 50.00 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
All good
good area outside not clean inside
We appreciate the feedback about your time with us. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our property, as this is an essential priority. We will address your comments with our housekeeping associates to ensure this is not repeated. We understand your frustration and are grateful for your patience in this matter. Your valuable feedback is much appreciated, and we hope you will give us another chance to prove we are committed to providing outstanding guest service. Best Regards, Amir Blattner General ManagerHyatt Regency Miami
This property was a huge let down we were not advised prior to arriving that their pool was out of service, and that there was no other pool available for us to use.
Thank you for taking the time to share your review. We apologize for your disappointment with our pool being closed. Your feedback and your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Good place to stay
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Th pool was closed for the last 2 weeks. Very disappointed. We purposely picked this hotel for the access to the pool and location.
Thank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience caused by our pool being closed. We understand the disappointment, especially since you are looking forward to it. We sincerely regret that this information was not communicated to you in advance. Thank you again for your candid feedback. We hope that despite this unfortunate instance, we may have the opportunity to welcome you again and provide you with the flawless stay you deserve. Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for being our guest at Hyatt Regency Miami. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
The room is very dated.
Thank you for reviewing your recent stay. We regret not meeting your expectations with the room assigned and felt that it needed updating. We have shared your comments appropriately as we are continually striving for ways to improve. We appreciate your patience and hope to see you again.Best Regards,Amir Blattner,General Manager,Hyatt Regency Miami
No place to sit in the room. Not accommodating. Not worth the cost to stay there.
Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami
Dear Ms. Garcia, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami