Hyatt Regency Miami4.0 out of 5.0
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Recent guest reviews
Was OK. But When we walked into our room just after arrival and thermostat was set on sixty (60) degrees. Way too cold. It took over two hours before we could use the room.
I have stayed in hundreds of hotels in more than 30 states, more than a dozen countries and even on 3 continents. This was one of my favorite hotels. The staff was great. Everyone was very friendly. They even allowed me to check in several hours early, due to my early flight, and let me check out several hours late due to 9 pm flight. Front desk, valets, security, and housekeeping were all friendly as could be. The hotel was very clean. Especially for what is considered an older hotel, you couldn't even tell. The hotel even smelled nice. Now that is not something you see a lot. The rooms are fantastic. Large with a separate bathroom area. Hell, they even had a name brand flat screen in the room. It wasn't some off brand. This has become my new go to hotel in Miami
No problems, would return. Great location, helpful staff, clean room.
Everyone and everything was excellent the rooms are spacious and room service is topnotch.
Nice hotel. Hard to find. Quite have to like the personel
Rooms are from back in 70"s and smell very bad dont waste your money better to stay in 2 star hotel only diffrence will be price.
Room smelled. No windows to open for fresh air. Horrible view. Never return!
Older rooms. Bathroom layout not ideal. Mold in the tile. Rusty old door on bathroom. Not impressed.
I loved the hotel but just too expensive. Really wish our room could of had a microwave & a mini fridge atleast. Restroom needs remodeling. Once I entered the room I was excited about stepping out the balcony but turns out, the doors don't open. Everything about this hotel was just too expensive
One of our favorite hotels anywhere! Staff and room were top shelf. Restaurant excellent all the way around. View from room is spectacular at night. Location perfect for shopping and eateries.
central location, easy check-in/check-out process, extremely clean & comfortable room! I would definitely stay at this hotel again the next time I visit Miami.
This hotel was right off the highway and the staff was very friendly. The room was clean and you were treated with the utmost respect at all times. Will definitely be coming back next time!
Hotel and room decor is a bit dated but the hotel is conveniently located downtown and happened to be where the event was. Room was nice and clean. I requested a king bed with my reservation but they did not hold one for me even though I paid for the stay in advance. They did give me a $30 room credit. Room service was VERY expensive. Breakfast included 2 Eggs, 2 pieces of bacon, 2 pieces of sausage, a small helping of potatoes, and toast plus a Belgium waffle and small pot of coffee. Price $52.02. About double what it should have been but the food was decent. Service was good and the staff is friendly. Ate at the restaurant and had conk chowder. Taste was good but woke up the next day not feeling well at all. Don't know if it was the chowder or something else I ate at the hotel.
Great Location and very helpful staff. Arrived earlt at 9 am and front desk was able to get me a room even though check in was 3pm. They even had some flexibility on the late checkout time. Overall a Great Experience.
Incredible experience with the hotel! Best customer service in Miami The Hotel staff make you feel like you are part of the family!
Great location, right off brickell avenue. Many nice restaurants around. Felt like a great value. Room was big size and nice view of the bay.
Unfortunately, I was only in the hotel for an overnight stay. One staff member requires comment: Rhonda at the front desk was especially helpful, courteous and professional during my check in process. She reflects very favorably on the hotel. The room was very comfortable.
Location was very convenient. Staff realy nice! Room was clean but as soon as my daughter and I entered the 15th floor, smell was weird. When we opened our rooms door the smell became even worst. What smell? Cigarette and old carpet!!!
The hotel is very nice and clean. They have a great staff. The food is amazing. I definitely recommend staying in this hotel.
Everything was perfect! Great location, very clean room, access to the gym. Only one thing I wish they had a fridge in a room. Definitely I would recommend it to a friend!