- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- Parking has height restrictions.
DoubleTree by Hilton Grand Hotel Biscayne Bay
3.5 out of 5.0Enter your dates to see prices
DoubleTree by Hilton Grand Hotel Biscayne Bay
3.5 out of 5.0
3.8
out of 5
Average Guest Review
See all 67 reviews
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Recent guest reviews
It was ok but being a silver HHonors and not giving the points because I reserved vía a third party was not a good experienced, I ask for water view and only got partial view.
My only real complaint was that the wireless connection did not work, or worked intermittently. I had to find a nearby cafe to do the work I thought I could do in my room. Hotel staff offered to "send up an engineer," but the problem was with their wifi, not my devices. Otherwise, I enjoyed the gorgeous views and the terrific food at the hotel restaurants (especially Primo's).
The overall experience was blah. Nothing special. Staff was friendly. The valet staff was one of the best. Little if no services for a hotel with that price. Not close to anything. EXTREMELY noisy concrete work being done the entire time we were there. Only restaurant was a zoo & WAY overpriced. Really noisy area. Was told I'd get a "bay side" room, but was staring at another apartment. For the price there is no way I'd stay here again.
the photo above was not the room that was given to me read the small print
The hotel is in a central location. The food options as well as amenities in the attached mall area is very helpful.
Hotel is centrally located staff was professional and city easily accessible. Would definitely stay at this facility again
We had a wonderful, beautiful Time. Thank you to all the staff. we love the room and location
We receive an extremely nice, spacious upgraded room at check in however there were a few issues. 1. The room number was missing. 2. The room safe was broken & no longer attached to the wall. 3. The toilet leaked on the floor so we were told that they could repair it within 30 mins. It took > an hour & all of the hand towels were now missing & there was was black substance stuck to the entire bathroom area probably from the toilet ring. While at dinner from 7-10pm, the towels were delivered & we were given a free breakfast for the inconvenience. At 1030pm we were surprised to find the toilet apart again & a shop vac in the bathroom& the floor still dirty. At this point we requested a new room. 2 other family members had other issues- malfunctioning a/c & a smoky, dirty room.
Drove up from Key West to go to a concert at the American Airlines arena. Perfect location within walking distance to the concert. Had a good dinner and relaxed then went to concert. Staff pleasant as always. Love the balcony overlooking the water. This is our go-to place if we are coming up from the Keys for a concert.
Very accommodating with restaurants, personal care salons and shopping. Perfect hotel for a "girlfriends" get-a-way!
overpriced but experience very goo friendly staff. reduce the daily rate or give discounts for parking. etc
great hotel and staff....will come back and recommend this to everyone
The hotel was very nice, the only downfall is that valet can take a long time bringing your car. We called in advance thinking it would allow us time for the car to be there when we walked out but it still took time. Everything else was perfect!
Hotel was perfect only downfall was the wait for valet. We tried calling ahead but there was still a wait.
Hotel was clean room service was a nice feature ,basic hotel was a one night stay over from a cruise pet peeve is paying for parking will never get used to it or like it
I choose this hotel because it was close to an event I was participating in. We enjoyed our stay, but didn't have time to enjoy everything. The Hotel staff was very helpful and made our stay a memorable one.
I expected a better hotel but I was disappointed. The valet is $25 a day, plus tips each time you leave the hotel. The room smelled like old, wet carpet. The bed is ok, the bathroom was dirty, especially the glass shower door. Cleaning didn't get done until later in the day, but the only thing the cleaning person did was do a bad job at making the bed, nothing else was cleaned or organized. I would not stay in this hotel again, its not worth the money.
We stayed in one of the condos, which was clean, spacious, very comfortable...almost like a home away from home. We will definitely be coming back again!
For a family of 3 their hotel condos are perfect. The condo contains in room washer and dryer perfect for a longer vacation.
Close enough to the airport but also close to the pier for taking a cruise. Plenty of nice restaurants to eat at with diverse food choices and fair prices. Lovely pool, spacious room, and friendly service. I was very pleased.
Hotel highlights
- Onsite dining
- Marina
- Outdoor pool
- Health club
Located in Downtown Miami, DoubleTree by Hilton Grand Hotel Biscayne Bay is within 2 miles (3 km) of popular attractions such as PortMiami and Jungle Island. This 3.5-star hotel has 202 guestrooms and offers conveniences like 7 restaurants, a marina, and an outdoor pool. It's in central Miami and also close to James L. Knight Center and Phillip and Patricia Frost Museum of Science.
Dining
This hotel is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.
Rooms
DoubleTree by Hilton Grand Hotel Biscayne Bay's 202 air-conditioned rooms provide refrigerators, coffee makers, and ironing boards. Guests can enjoy cable TV and stay connected with WiFi and wired Internet. Hair dryers and desks are other standard amenities.
Property features
DoubleTree by Hilton Grand Hotel Biscayne Bay features a marina, an outdoor pool, and a health club. Valet parking is available for USD 30 per day, and there's also a cruise ship terminal shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, WiFi in public areas, and 4 meeting rooms.
Guest reviews for DoubleTree by Hilton Grand Hotel Biscayne Bay
water view
Everyone
It was ok but being a silver HHonors and not giving the points because I reserved vía a third party was not a good experienced, I ask for water view and only got partial view.
great room, good food, bad wifi
Everyone
My only real complaint was that the wireless connection did not work, or worked intermittently. I had to find a nearby cafe to do the work I thought I could do in my room. Hotel staff offered to "send up an engineer," but the problem was with their wifi, not my devices. Otherwise, I enjoyed the gorgeous views and the terrific food at the hotel restaurants (especially Primo's).
Everyone
The overall experience was blah. Nothing special. Staff was friendly. The valet staff was one of the best. Little if no services for a hotel with that price. Not close to anything. EXTREMELY noisy concrete work being done the entire time we were there. Only restaurant was a zoo & WAY overpriced. Really noisy area. Was told I'd get a "bay side" room, but was staring at another apartment. For the price there is no way I'd stay here again.
on the water
Couples
the photo above was not the room that was given to me read the small print
business trip
BusinessTravelers
The hotel is in a central location. The food options as well as amenities in the attached mall area is very helpful.
great hotel
Families
Hotel is centrally located staff was professional and city easily accessible. Would definitely stay at this facility again
beautiful hotel
Couples
We had a wonderful, beautiful Time. Thank you to all the staff. we love the room and location
nice family trip & cruise
Couples
We receive an extremely nice, spacious upgraded room at check in however there were a few issues. 1. The room number was missing. 2. The room safe was broken & no longer attached to the wall. 3. The toilet leaked on the floor so we were told that they could repair it within 30 mins. It took > an hour & all of the hand towels were now missing & there was was black substance stuck to the entire bathroom area probably from the toilet ring. While at dinner from 7-10pm, the towels were delivered & we were given a free breakfast for the inconvenience. At 1030pm we were surprised to find the toilet apart again & a shop vac in the bathroom& the floor still dirty. At this point we requested a new room. 2 other family members had other issues- malfunctioning a/c & a smoky, dirty room.
concert trip
Couples
Drove up from Key West to go to a concert at the American Airlines arena. Perfect location within walking distance to the concert. Had a good dinner and relaxed then went to concert. Staff pleasant as always. Love the balcony overlooking the water. This is our go-to place if we are coming up from the Keys for a concert.
perfect location for downtown event!
GetawayWithFriends
Very accommodating with restaurants, personal care salons and shopping. Perfect hotel for a "girlfriends" get-a-way!
