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DoubleTree by Hilton Grand Hotel Biscayne Bay

4.0 star property
Hotel with 7 restaurants, near Kaseya Center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Grand Hotel Biscayne Bay

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Manicures and pedicures, massages

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
1717 N Bayshore Dr, Miami, FL, 33132
  • Place, Adrienne Arsht Center for the Performing Arts of Miami-Dade County
    ‪6 min walk‬
  • Place, Perez Art Museum Miami
    ‪8 min walk‬
  • Place, Kaseya Center
    ‪15 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Bay View

7.4 out of 10
Good
(21 reviews)
  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Two Double Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Room with Park View and Balcony

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Junior Suite, 1 King Bed, Balcony, Bay View (Partial) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

8.6 out of 10
Excellent
(19 reviews)
  • 800 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Junior Suite, 1 King Bed, Balcony, Bay View (Full) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

  • 797 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Bay View

Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand Suite, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • 1000 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen | Living area | Plasma TV

Condo, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 1195 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

8.8 out of 10
Excellent
(6 reviews)
  • 1604 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

  • 1604 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Mobility)

7.0 out of 10
Good
(4 reviews)
  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bay View (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Hearing)

  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Mobility)

  • 700 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 3 Bedrooms

  • 2099 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse, 4 Bedrooms (Condo)

Penthouse, 4 Bedrooms (Condo) | View from room

Penthouse, 4 Bedrooms (Condo)

  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Room, 2 Double Beds, Balcony, Park View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Park View

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Room with Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Room with Garden View

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and Roll in Shower

  • Sleeps 2

View all photos for Junior King Suite with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Park View and Balcony

  • Sleeps 3

View all photos for Hearing Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Junior King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for Grand King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for One Bedroom King Condo with Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

One Bedroom King Condo with Kitchen and Balcony

  • Sleeps 2

View all photos for Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

  • Sleeps 4

View all photos for Mobility Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and 3X3 Shower

  • Sleeps 2

View all photos for King Room with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Bay View and Balcony

  • Sleeps 2

View all photos for Two Double Room with Bay View and Balcony

Marina

Two Double Room with Bay View and Balcony

  • Sleeps 5

View all photos for Room, 1 King Bed, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

7.8 out of 10
Good
(17 reviews)
  • 650 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Park View

Room, 1 King Bed, Balcony, Park View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Park View

9.4 out of 10
Exceptional
(16 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Garden View

7.2 out of 10
Good
(19 reviews)
  • 603 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for King Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Park View and Balcony

  • Sleeps 2

View all photos for Four Bedroom Penthouse Condo

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Four Bedroom Penthouse Condo

  • Sleeps 6

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About the neighborhood

Miami

Located in Downtown Miami within a mile (2 km) of Kaseya Center, DoubleTree by Hilton Grand Hotel Biscayne Bay is within 2 miles (3 km) of other popular sights such as James L. Knight Center. This 219-room hotel welcomes business and leisure travelers with a marina, a full-service spa, and 7 restaurants.

What's nearby

  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 6 min walk - 0.4 miles
  • Perez Art Museum Miami - 8 min walk - 0.4 miles
  • Phillip and Patricia Frost Museum of Science - 9 min walk - 0.5 miles
  • Kaseya Center - 15 min walk - 0.8 miles
  • Bayside Marketplace - 20 min walk - 1.1 miles

Getting around

  • Adrienne Arsht Center Metromover Station - 4 min walk
  • Hialeah Market Station - 9 min drive
  • Miami Intl. Airport (MIA) - 21 min drive

Restaurants

  • ‪Opera Cafe - ‬2 min walk
  • ‪Primos Restaurant/Lounge - ‬2 min walk
  • ‪Pura Vida - ‬2 min walk
  • ‪Casadonna - ‬2 min walk
  • ‪Sky Coffee Buenos Aires - ‬5 min walk

About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

Hotel with 7 restaurants, near Kaseya Center
Guests of DoubleTree by Hilton Grand Hotel Biscayne Bay have access to a marina, a full-service spa, and an outdoor pool. Valet parking is available for USD 47.99 per day, and there's also a cruise ship terminal shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and WiFi in public areas.
Guests can expect WiFi, wired internet, and plasma TVs with cable channels. Other standard amenities include dryers, refrigerators, and microwaves.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

Similar properties

Exterior
Hilton Miami Downtown
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  • Pet friendly
  • Free WiFi
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8.8 out of 10, Excellent, 2,077 reviews
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Dec 24 - Dec 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 47.99 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 22 2025 to November 25 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
  • Swimming pool
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered valet parking fee: USD 47.99 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biscayne Bay DoubleTree
DoubleTree Biscayne Bay
DoubleTree Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay Miami
DoubleTree Hilton Grand Hotel Biscayne Bay
DoubleTree Hilton Grand Hotel Biscayne Bay Miami
Hilton Biscayne Bay
Hilton DoubleTree Biscayne Bay
Hotel DoubleTree Grand Biscayne Bay
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Biscayne
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Grand Hotel Biscayne Bay?

DoubleTree by Hilton Grand Hotel Biscayne Bay offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Grand Hotel Biscayne Bay?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Grand Hotel Biscayne Bay on Dec 16, 2025 start from $187.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of DoubleTree by Hilton Grand Hotel Biscayne Bay?

This hotel is situated in Downtown Miami within a short 16-minute walk of Kaseya Center and also 19 minutes on foot from Bayside Marketplace. You'll also find Port of Miami and Brickell City Centre within a short drive.

Is parking available on site at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Yes, secured valet parking is offered for USD 47.99 per day with in/out privileges. Electric car charging is also available for guests.

Is a spa located at DoubleTree by Hilton Grand Hotel Biscayne Bay?

There is a full-service spa available for guests to enjoy and services include mani/pedis and massages.

Does DoubleTree by Hilton Grand Hotel Biscayne Bay feature a casino on the premises?

No, DoubleTree by Hilton Grand Hotel Biscayne Bay doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Grand Hotel Biscayne Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about DoubleTree by Hilton Grand Hotel Biscayne Bay?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 7 restaurants.

Are there hot tubs at DoubleTree by Hilton Grand Hotel Biscayne Bay?

No, but this hotel does have a sauna.

Does DoubleTree by Hilton Grand Hotel Biscayne Bay have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Grand Hotel Biscayne Bay has 7 restaurants, and serves a full breakfast each morning for a surcharge.

Does DoubleTree by Hilton Grand Hotel Biscayne Bay allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Grand Hotel Biscayne Bay though service animals are welcome.

Does DoubleTree by Hilton Grand Hotel Biscayne Bay have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Grand Hotel Biscayne Bay?

The closest major airport to DoubleTree by Hilton Grand Hotel Biscayne Bay is Miami, FL (MPB-Public Seaplane Base), which is within a mile. Another top airport is Miami Intl. Airport (MIA), which is located 7 mi away (21-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy bay or garden views.

Does DoubleTree by Hilton Grand Hotel Biscayne Bay host weddings?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Grand Hotel Biscayne Bay.

DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 465 out of 1004 reviews
Rating 8 - Good. 192 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 110 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
A++++
Stayed 4 nights in Sep 2025

2/10 Terrible

Brian, Marina Del Rey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this hotel many times but they are going through a remodel and nothing works! The toilet backed up every time I flushed it. I had to call Maintenance multiple times. The TV did not work. There is only 1 elevator that works so waiting to get inside or leave is extremely time consuming. Overall, this place is a disaster. Will not book again. It was disgusting. Oh and the Primo restaurant? Both of us got food poisoning. Disgusting
Stayed 2 nights in Sep 2025

10/10 Excellent

MEGAN REBECCA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
This property is currently under renovation. Extremely difficult to navigate. If you stay stay on the condo side do not stay on the Hotel side. Huge difference.
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Please take note if travelling soon!

We chose this hotel due to the location on the waterfront and the swimming pool for a 24 hour stay before we returned home to the uk. Whilst we were happy with the harbour view, on arrival we discovered that the pool was closed for renovation as were communal spaces such as the lobby (a temporary one was in place) There was also only one elevator available for the entire building causing everyone having to wait for several lift button pushes before making it into the elevator. As with all American hotels it did not seem that stairs were available other than for emergency exits. We were offered the use of the pool in the adjoining hotel but this was disorganised with staff in both hotels not being sure of procedures. Neither hotels.com or Hilton contacted us in advance of our stay to let us know about the works. Had this been the case we would not have stayed here and would have chosen another local hotel with a working pool.
Stayed 1 night in Aug 2025

6/10 Okay

Cesar

Liked: Cleanliness
I did not like that there is a lot of construction going on. It is vey inconvenient to be walking all the way up the escalators with your luggage. It would of been nice to have a bell boy.
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
TWe had a wonderful stay, despite the ongoing construction and out-of-order elevators and pool. The property is very convenient with a variety of food options and stores downstairs, including a UPS and salon. I would definitely choose to stay here again with my family.
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

2/10 Terrible

Kenyatta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bath room dirty
Stayed 1 night in Aug 2025

6/10 Okay

Virginie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tekvah, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced

Terrible experience. The hotel is under construction and nothing was disclosed ahead of time. Valet service is painfully slow and unorganized. I was hit with unauthorized charges on my bill that I had to dispute. Elevators are slow and overcrowded, making it a hassle just to get to your room. The room itself was not clean and clearly not properly maintained. Overall, poor service and not worth the stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2025

2/10 Terrible

Maibe

Stayed 2 nights in Aug 2025

10/10 Excellent

Yneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Nicole

Stayed 1 night in Aug 2025

2/10 Terrible

Georgina

Disliked: Cleanliness
The room is not clean There’s a very bad smell from the bathroom And the parking is so expensive The bed sheet and the sofas are not clean too
Stayed 3 nights in Aug 2025

6/10 Okay

Lucille

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was beautiful, but the sofa was dirty, the chaise lounge was dirty, the white curtains were dirty, there were stains all over the coffee table. My sheets/pillowcases weren't changed the entire time I stayed there.
Stayed 4 nights in Aug 2025

6/10 Okay

pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great when not under renovation.

The hotel is good, but we were not warmed there was construction. The drill started at 9am and lasted all day. The rooms are too far from the elevators The room was cleaned very late. The room was clean and we reserved the same day as we had a horrible experience with another hotel, and I definitely was expecting more calm. The first floor mall and restaurants are awsome, the amazon lockers as well.
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Gabriel

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The reservation did not disclose remodeling or that the lobby was closed . Took us forever to find the front desk … which was moved.. employee at the desk looked at me confused when I asked for directions .. to get to the 20th floor we had to go through 2 elevators and zig zag hallways and service hallways .. felt unsafe at night ..
Stayed 1 night in Aug 2025

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was under construction so no pool or spa. They did offer the Marriott pool as a substitute. At night, you can hear other guests pretty often. The worst part was the air conditioner. When it turned on, it made so much noise and woke you up throughout the night. We didn't get a good night sleep at all.
Stayed 1 night in Aug 2025

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