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DoubleTree by Hilton Grand Hotel Biscayne Bay

Property class: 4

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Grand Hotel Biscayne Bay

Penthouse, 4 Bedrooms (Condo) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Penthouse, 4 Bedrooms (Condo) | View from room
Exterior
Exterior
Penthouse, 4 Bedrooms (Condo) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1717 N Bayshore Dr, Miami, FL, 33132
  • Place, Adrienne Arsht Center for the Performing Arts of Miami-Dade County
    ‪8 min walk‬
  • Place, Phillip and Patricia Frost Museum of Science
    ‪12 min walk‬
  • Place, Kaseya Center
    ‪20 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Bay View

7.6 out of 10
Good
(24 reviews)
  • Bay view
  • 700 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Two Double Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Room with Park View and Balcony

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Junior Suite, 1 King Bed, Balcony, Bay View (Partial) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

8.6 out of 10
Excellent
(20 reviews)
  • Bay view
  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Junior Suite, 1 King Bed, Balcony, Bay View (Full) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

  • Bay view
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Bay View

Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand Suite, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen | Living area | Plasma TV

Condo, 1 Bedroom, Kitchen

  • 1195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

7.8 out of 10
Good
(7 reviews)
  • 1604 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

  • 1604 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Mobility)

  • Bay view
  • 700 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bay View (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Hearing)

  • Bay view
  • 700 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Mobility)

  • Bay view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 3 Bedrooms

  • 2099 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse, 4 Bedrooms (Condo)

Penthouse, 4 Bedrooms (Condo) | View from room

Penthouse, 4 Bedrooms (Condo)

  • Sleeps 8
  • 2 King Beds

View all photos for Room, 2 Double Beds, Balcony, Park View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Park View

7.6 out of 10
Good
(5 reviews)
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden View Room With Two Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Garden View Room With Two Double Beds

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and Roll in Shower

  • Sleeps 2

View all photos for Junior King Suite with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Park View and Balcony

  • Sleeps 3

View all photos for Hearing Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Junior King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for Grand King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for One Bedroom King Condo with Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

One Bedroom King Condo with Kitchen and Balcony

  • Sleeps 2

View all photos for Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

  • Sleeps 4

View all photos for Mobility Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and 3X3 Shower

  • Sleeps 2

View all photos for King Room with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Bay View and Balcony

  • Sleeps 2

Two Double Room with Bay View and Balcony

  • Sleeps 5

View all photos for Room, 1 King Bed, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

7.6 out of 10
Good
(19 reviews)
  • Bay view
  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Park View

Room, 1 King Bed, Balcony, Park View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Park View

9.0 out of 10
Wonderful
(17 reviews)
  • Park view
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Garden View

7.2 out of 10
Good
(19 reviews)
  • Garden view
  • 603 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for King Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Park View and Balcony

  • Sleeps 2

View all photos for Four Bedroom Penthouse Condo

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Four Bedroom Penthouse Condo

  • Sleeps 6

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  • Pool
  • Pet friendly
  • Free WiFi
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8.8 out of 10, Excellent, 2,233 reviews
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The price is $217
May 11 - May 12
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About the neighborhood

Miami

Located in Downtown Miami within a mile (2 km) of Kaseya Center, DoubleTree by Hilton Grand Hotel Biscayne Bay is within 2 miles (3 km) of other popular sights such as James L. Knight Center. This 219-room, 4-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and 7 restaurants.

What's nearby

  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 8 min walk - 0.4 miles
  • Phillip and Patricia Frost Museum of Science - 12 min walk - 0.7 miles
  • Kaseya Center - 20 min walk - 1.1 miles
  • Downtown Miami Shopping District - 20 min walk - 1.1 miles
  • Bayside Marketplace - 4 min drive - 1.3 miles

Getting around

  • Adrienne Arsht Center Metromover Station - 5 min walk
  • Hialeah Market Station - 9 min drive
  • Miami Intl. Airport (MIA) - 22 min drive

Restaurants

  • ‪Opera Cafe - ‬2 min walk
  • ‪Casadonna - ‬3 min walk
  • ‪Sky Coffee Buenos Aires - ‬5 min walk
  • ‪Primos Restaurant/Lounge - ‬1 min walk
  • ‪Pura Vida - ‬2 min walk

About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

Guests of DoubleTree by Hilton Grand Hotel Biscayne Bay have access to a marina, a full-service spa, and an outdoor pool. Valet parking is available for USD 47.99 per day, and there's also a cruise ship terminal shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and WiFi in public areas.
Guests can expect WiFi, wired internet, and plasma TVs with cable channels. Other standard amenities include dryers, refrigerators, and microwaves.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

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  • Pool
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The price is $217
May 11 - May 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 47.99 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered valet parking fee: USD 47.99 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biscayne Bay DoubleTree
DoubleTree Biscayne Bay
DoubleTree Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay Miami
DoubleTree Hilton Grand Hotel Biscayne Bay
DoubleTree Hilton Grand Hotel Biscayne Bay Miami
Hilton Biscayne Bay
Hilton DoubleTree Biscayne Bay
Hotel DoubleTree Grand Biscayne Bay
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Biscayne
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Grand Hotel Biscayne Bay?

DoubleTree by Hilton Grand Hotel Biscayne Bay offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Grand Hotel Biscayne Bay?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Grand Hotel Biscayne Bay on May 11, 2026 start from $201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of DoubleTree by Hilton Grand Hotel Biscayne Bay?

This hotel is situated in Downtown Miami within a 10-minute walk of Miami City Cemetery and Adrienne Arsht Center for the Performing Arts of Miami-Dade County. You'll also find Kaseya Center and Bayside Marketplace within a short drive.

Is a spa located at DoubleTree by Hilton Grand Hotel Biscayne Bay?

There is a full-service spa available for guests to enjoy and services include mani/pedis and massages.

Does DoubleTree by Hilton Grand Hotel Biscayne Bay feature a casino on the premises?

No, DoubleTree by Hilton Grand Hotel Biscayne Bay doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Grand Hotel Biscayne Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does DoubleTree by Hilton Grand Hotel Biscayne Bay have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Grand Hotel Biscayne Bay has 7 restaurants, and serves a full breakfast each morning for a surcharge.

Does DoubleTree by Hilton Grand Hotel Biscayne Bay allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Grand Hotel Biscayne Bay though service animals are welcome.

What is the closest airport to DoubleTree by Hilton Grand Hotel Biscayne Bay?

The closest major airport to DoubleTree by Hilton Grand Hotel Biscayne Bay is Miami, FL (MPB-Public Seaplane Base), which is within a mile. Another top airport is Miami Intl. Airport (MIA), which is located 7.1 mi away (22-minute drive).

Does DoubleTree by Hilton Grand Hotel Biscayne Bay host weddings?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Grand Hotel Biscayne Bay.

DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 467 out of 1003 reviews
Rating 8 - Good. 178 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 108 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas, Hobe Sound

Stayed 1 night in Feb 2026

6/10 Okay

Delmer

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved this hotel nice staff beautiful great location
Stayed 1 night in Jan 2026

2/10 Terrible

Beverly

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrival at hotel very confusing, under construction and very poor signage. Very inconvenient arrival to hotel valet and getting to front desk. Room was not ready by check in at 4:00pm, front desk never called to tell us it was ready. 5:00 we went to front desk, room ready they forgot to call. TV did not work, had to call for repair. The room was very strange!! There was a large living room but it had no seating! No decor as far as pictures, etc. I felt as if we were given a room they hadn’t planned on booking. Do not book this hotel. Very old and out dated. No telling how long it’ll be under renovation be side they have a LOT of wirk to do to update it!
No seating in living room
Stayed 1 night in Jan 2026

4/10 Poor

Daniel

Under construction. Poor signage and direction to temporary lobby. Had to come in the loading dock next to the dumpster.
Stayed 1 night in Jan 2026

2/10 Terrible

Robert

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Construction noise, no hot water
Stayed 1 night in Jan 2026

4/10 Poor

Robert

Traveled with family
Liked: Amenities
Disliked: Staff & service
Hotel under construction. Difficult to find Difficult to navigate through hotel Broken elevator
Stayed 1 night in Dec 2025

10/10 Excellent

Tamiko

Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities
Good experience! Just needs to be updated more. Great people working there and very feeling.
Stayed 1 night in Jan 2026

4/10 Poor

sungdoo

Stayed 1 night in Jan 2026

8/10 Good

Pam

Stayed 2 nights in Jan 2026

4/10 Poor

Dewitt

Stayed 4 nights in Dec 2025

10/10 Excellent

Tianyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes, very courteous and very clean
Stayed 1 night in Jan 2026

6/10 Okay

Katy

Traveled with partner
Liked: Cleanliness, amenities
The facade & lobby are under construction, our driver was unable to find the entrance!! The signage is faint, & next to vibrant signs for the Marriott & Enterprise car rentals, we drove into 3 wrong entrances before being dropped in the street to walk down through the parking garage. The lobby is non existent right now. Once in our room, which is a spacious “junior suite” we had no towels until our 3rd request at 9:40pm. This is a beautiful hotel with lots nearby…. But definitely out of sorts for our 1 night here!
Great balcony view!
Stayed 1 night in Jan 2026

2/10 Terrible

Ruth

Disliked: Cleanliness, amenities, property conditions & facilities
T the hotel was under construction, and it made it hard for the taxi driver to get in as well as for me to find the reception desk and a restaurant to eat when I entered my room. I took off my shoes and sat down, finding that the floors were gritty because of the sheet rock dust and so I went in to take a shower and the shower had no water coming out so it was ok room wasn’t very well maintained and I would not stay there again. I would like a response as to my complaints for the hotel because Hilton has been a good hotel for us in the past and I just wouldn’t want to change. Thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

10/10 Excellent

Emerson, Eleuthera

Stayed 3 nights in Dec 2025

6/10 Okay

Edel

Traveled with family
Liked: Cleanliness
The hotel was under renovation, which we discovered when we arrived. To park, you have to use the valet parking service, and it's excessively expensive.
Stayed 2 nights in Dec 2025

4/10 Poor

Debrahlee

Traveled with group
Disliked: Staff & service
Staff not friendly, construction zone
Stayed 2 nights in Nov 2025

10/10 Excellent

Erick

Stayed 1 night in Dec 2025

2/10 Terrible

Satwinder

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room cleaning was terrible , lights dint work in one room, mold on tiles , terrible bedding just overall bad experience
Stayed 1 night in Dec 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was under construction and we were never told. We wouldn’t have booked here had we known.
Stayed 2 nights in Dec 2025

6/10 Okay

Marcia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Any hotel doing construction she clearly state that before booking and offer discounts. The construction was ridiculous, navigating around the confusion was bothersome and more importantly the ABSOLUTELY POOR COMMUNICATION for RIDICULOUS! I was in the app and on the phone for over an hour (and I have time stamped screenshots of when they just stopped communicating via the chat in the app). I won’t be staying there again anytime soon. I’m completely disappointed in Hilton because the communication was via the Hilton Honors App and their phone line.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chen

Stayed 4 nights in Dec 2025

6/10 Okay

Brian

Stayed 1 night in Dec 2025

Hotels