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Recent guest reviews

I liked everything about the hotel it located directly behind the ocean and I loved everything about I honestly wished I did not have to come back home

Nice and cheap hotel suites in North Miami beach, very convenient if you what to stay at the beach and close to restaurants and shops.

Staff were excellent. I like that it was close to the beach and all types of restaurants. Publix and Walgreens was at walking distance. I did not like how expensive the parking was.

Couldn't even find the entrance to the place. It's actually on the side towards the back but no signage. Dealt with both front desk guys, both rude and not helpful. Hotel and rooms are run down and in need of major remodeling. Would not stay there again. Bellhop was nice, friendly.

The hotel was right on the beach which was very convenient

I had expected that a small continental breakfast would be available in a so-called 'resort' with a $15/day 'resort fee'. The sofa-bed was half-open with blanket twisted in it. Both televisions had only a few of the listed channels available. I am not a fussy person - would actually prefer a simple, clean, old-style motel (unfortunately, few left...). Lesson learned.

Staff at front desk wasn’t very inviting. Poor representation of the hotel. Hotel was very regular, nothing special; renovations weren’t special either out of the 3 nights I spent only 1 staff member smiled and greeted my family and that was right before check out! In all of my 11 years of traveling I’ve never come across a hotel in a tourist area that doesn’t have exceptional service and great hospitality. So unfortunate. ☹️

Staff is excellent. The shower water doesn't stay hot it fluctuates.

I have stayed here about a dozen times, for business trips 4-6 times a year. Very comfortable accommodations and the location is super- on the beach, with no fewer than a dozen restaurants within 1-2 blocks, as well as a supermarket to stock the kitchenette in the hotel room. Nice gym off the lobby. Super friendly staff. Minor complaint: TV's are a little small (about 24 inch), but there are two of them, which is good, and who comes here to watch TV anyway? Also, because hotel faces beach, unless you have beachfront room, all other rooms face north or south -- facing neighboring hotels, so the view is of other peoples' hotel rooms. Best to keep window blinds down at all times.

This place was clean, had amazing customer service, and was on the beach. Room 313 had good water pressure, hot/cold water, clean carpet/towels/sheets. We had ZERO complaints. Unfortunately, the hotel can't control what is going on around their establishment. Our "city view" room was the view of a vacant/run down hotel next door, and the construction (throughout Miami) was horrendous. We are the type of couple that doesn't mind a lower star rated room because we are out on beach all day, and partying all night. Our room is for sleeping. BUT, if you care about an updated room, room service, etc. this may not be the place for you. More pros are- Publix, beer, liquor, food, and bus/FREE trolley are all within walking distance. If this place was sitting in SOBE it would be 3x the price, but don't mistake North/Mid beach for SOBE. (The ol' saying, you get what you pay for, would be fitting here.) We did not use the gym or pool, but it looked nice. We used plenty of hotel towels on the beach and paid $20 for an umbrella and 2 lounge chairs all day

This hotel is not modern by any means but it is very spacious. There was a separate living room area. Valet parking is $30. Overall staff was nice. Public beach entrance very close.

Front desk and valley parking stuff excellent But the house keeping some are not good. I had to tell them to clean the room couple days and they didn’t not friendly at all too. I called because I forgot my scarf that I loved they told me wasn’t there when I knew 100 % I left it there before I left. Very disappointed.

Staff is doing the most possible with the age of the hotel. Very Good location. Would stay again

I liked the room, but they have to fix some of the furniture in the room, I also liked the location of the hotel so close of the beach I loved it, I was surprised that the room had a small kitchen with plates, cops and things that helped us to cook sometimes.

Collins Ave Miami Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Health club
  • Business center

Located in North Beach, Crystal Beach Suites Oceanfront Hotel is 2.5 mi (4.1 km) from Miami Beach Boardwalk. This 84-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a health club.


Rooms

All 84 recently renovated accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.


Property features

Guests staying at Crystal Beach Suites Oceanfront Hotel enjoy an outdoor pool, a health club, and free WiFi in public areas. Transportation is made easy with a shopping center shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this beach hotel include a conference center, a business center, and a computer station.

Room options

Premium King Suite (Fully Renovated)

1 King Bed | Sleeps 4

Queen Suite

1 Queen Bed | Sleeps 4

Guest reviews for Crystal Beach Suites Oceanfront Hotel

Everyone (16) Couples (17) Business (3) Family (16) Friends (6) Other (2)
5
Everyone

By on Mar 29, 2021

Review comment responded on Apr 9, 2021

Thank you for your excellent review! All of us who work here are grateful for your business.

5
Partner Couples

I liked everything about the hotel it located directly behind the ocean and I loved everything about I honestly wished I did not have to come back home

By on Mar 20, 2021

Review comment responded on Mar 20, 2021

Thank you very much for your AWESOME REVIEW and also for your business. Your review confirms what we have been saying and what many guests have been saying... that we are the best value and location for the PRICE out of all oceanfront hotels on Miami Beach.

3
Everyone

By on Feb 11, 2021

Review comment responded on Feb 21, 2021

Thanks for the review. We wish you safe travels.

5
Everyone

Nice and cheap hotel suites in North Miami beach, very convenient if you what to stay at the beach and close to restaurants and shops.

By , from Oxford, UK on Nov 28, 2020

Review comment responded on Nov 28, 2020

Thank you Adrian for your great review and for your business. We hope to see you again very soon.

4
Family with small children

Staff were excellent. I like that it was close to the beach and all types of restaurants. Publix and Walgreens was at walking distance. I did not like how expensive the parking was.

By on Mar 15, 2020

Review comment responded on Mar 16, 2020

Thank you for your great review and very nice words about our staff. We agree that everything in the area is very close to the hotel. As far as our valet parking prices, our hotel valet prices are lower than the valet parking prices of every other hotel on the ocean on Miami Beach.

2
Partner Couples

Couldn't even find the entrance to the place. It's actually on the side towards the back but no signage. Dealt with both front desk guys, both rude and not helpful. Hotel and rooms are run down and in need of major remodeling. Would not stay there again. Bellhop was nice, friendly.

By , from North Carolina on Mar 15, 2020

Review comment responded on Mar 16, 2020

We have not received any comments from any guests not being able to find our hotel entrance at all over the last 3 or 4 years. But ok. We also normally get excellent comments/feedback about our front desk staff so we are surprised to hear about this also. We do have renovated and modern premium king suites on the 4th floor and you could have upgrade to one when you arrived. If you stay with us again in the future, please try one next time. We are the greatest value for the price out of every hotel on the ocean on Miami Beach.

5
Family

The hotel was right on the beach which was very convenient

By on Feb 25, 2020

Review comment responded on Feb 25, 2020

Thanks for the excellent review. We are glad you enjoyed. We agree that our location is super duper! Please come back soon!

2
Family

I had expected that a small continental breakfast would be available in a so-called 'resort' with a $15/day 'resort fee'. The sofa-bed was half-open with blanket twisted in it. Both televisions had only a few of the listed channels available. I am not a fussy person - would actually prefer a simple, clean, old-style motel (unfortunately, few left...). Lesson learned.

By on Feb 12, 2020

Review comment responded on Feb 12, 2020

We are sorry to hear that you were not 100% satisfied. There are many great places to eat breakfast, lunch or dinner just outside of the hotel entrance and only steps way from the hotel. Also, we do not represent or state on any travel sites or on our hotel website that we offer breakfast. We are the still greatest value for the PRICE out of any hotel on the ocean on Miami Beach. We hope you will give us another try in the future and stay in one of our renovated and modern premium king suites on the 4th floor.

2
Everyone

By on Dec 7, 2019

Review comment responded on Dec 7, 2019

Sorry to hear that you were less than 100% satisfied. Please provide us with more information so that we can improve. We wish you a happy holidays.

5
Everyone

By on Oct 29, 2019

Review comment responded on Oct 29, 2019

Thank you for the excellent review. We are glad that you enjoyed our new modern bedroom furniture and our new large 43 inch TV's in every suite. We hope to see you soon again.

Crystal Beach Suites Oceanfront Hotel

6985 Collins Ave, Miami Beach, FL 33141
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