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Recent guest reviews

Good value for the price. Mattress wasn't comfortable for a name associated with Hyatt. Bedding was okay. Other than that good location with amenities next to beach.

Beautiful location and property. Amazing staff and service. Incredible pool. Very family friendly We’ll come back for sure.

My card was charged for my stay. I was told that my vacation wasn't paid for through orbitz from the manager onsite. All of my vacation money was spent and went to the room. It was a nightmare

X

Had a wonderful time in Miami, Confidante is very clean especially the rooms and the bathrooms are in good size. The location is perfect and the beach is nice. Lastly, the staff are amazing! Would recommend this place and can’t wait to come back!!’

Overall excellent stay and great customer service!

This was my fifth trip to the Confidante and I had consistent major problems this trip. It was only two days yet: Nobody told me that coffee ended at 10am. The prices of food and drinks were practically doubled and the menus were slimmed down. Breakfast buffet is $34. I had to ask 3 times for my room to be cleaned, the staff acted angry when i asked for late checkout on a Tuesday morning with the hotel pretty empty when my flight was at 7pm. I did get a little late checkout but I felt like I was frowned at about it. All in all I still love this hotel, but its definitely not as friendly as it was.

The Confidante is a welcoming hotel, with comfortable, well-kept rooms conveniently located steps from the beach. The staff were friendly but not always on top of their jobs; three different times, we were given inaccurate information in response to queries about meal options and other amenities. Nonetheless, we enjoyed our stay there.

We got beach chairs at 9:30am. Left many of our personal belongings on the chair while we stepped inside to pick up something from our hotel room. We noticed that the tv was broken and called the front desk to fix it. They took 45 minutes to send someone to fix it so it took us an hour to get back to the beach. By the time we got back to the beach, the staff has given our chairs away. Our personal belongings were thrown on the ground. TERRIBLE SERVICE.

The staff very accommodating, from the management team to the towel girl. Highly recommended.

Nothing

Nice

Booked a suite with an ocean front facing balcony...the balcony was very small, mostly facing the building to the south of us with a small glimpse of the ocean from the corner of our balcony. That being said, rooms were clean, service was prompt and friendly. Hotel has a fun miami vibe; beach access was easy, plenty of chairs available too.

Don’t waste your time on waiting for beachside food and drink service. Even when they say they will be coming around to take orders, they don’t. $34 breakfast buffet is a scam. Hardly anything to choose from and when you pick something it’s not tasty. You’re better off going across the street to the market for tasty slightly overpriced meals.

I liked the view from my room Nothing stood out as exceptional with the property

This was a great place to stay! The bartender at the lounge was awesome!

Balcony views are not what you would expect and ours over looked a busy alley with a limited ocean view.

Collins Ave Miami Beach FL

Hotel highlights

  • Walking distance to Miami Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 2 outdoor pools

Located in Mid Beach within a mile (2 km) of Mount Sinai Medical Center, The Confidante Miami Beach, part of Hyatt is within 2 miles (3 km) of other popular sights such as Miami Beach Convention Center. This 339-room, 4.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 11:00 AM.


Rooms

42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include coffee makers, free local calls, and laptop-compatible safes.


Property features

Renovated in 2014, The Confidante Miami Beach, part of Hyatt offers 2 outdoor pools, a gym, and free WiFi in public areas. Valet parking is offered for USD 53.5 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include conference space, free use of bicycles, and a computer station.

Room options

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Suite, Oceanfront

1 King Bed | Sleeps 3

Suite (Confidante)

1 King Bed | Sleeps 3

Suite, Balcony (Vista Suite)

1 King Bed | Sleeps 3

Guest reviews for The Confidante Miami Beach, part of Hyatt

Everyone (33) Couples (13) Family (16)
3
Family

Good value for the price. Mattress wasn't comfortable for a name associated with Hyatt. Bedding was okay. Other than that good location with amenities next to beach.

By on Oct 30, 2022

Review comment responded on Oct 31, 2022

Hello Sana,Thank you for sharing your feedback with us. We are glad you felt the value of your stay with us in in mid-beach and enjoyed our location, and we look forward to ensuring you are even more comfortable the next time you join us.Kindly,Zack Hay, Director of Operations

5
Family

Beautiful location and property. Amazing staff and service. Incredible pool. Very family friendly We’ll come back for sure.

By on Sep 24, 2022

Review comment responded on Sep 26, 2022

Dear David,Thank you for appreciating the beauty of our beachfront paradise. We await your promised return!Warmly,Zack Hay, Director of Operations

1
Everyone

My card was charged for my stay. I was told that my vacation wasn't paid for through orbitz from the manager onsite. All of my vacation money was spent and went to the room. It was a nightmare

By on Aug 23, 2022

5
Everyone

X

By on Aug 23, 2022

5
Family

Had a wonderful time in Miami, Confidante is very clean especially the rooms and the bathrooms are in good size. The location is perfect and the beach is nice. Lastly, the staff are amazing! Would recommend this place and can’t wait to come back!!’

By on Aug 17, 2022

Review comment responded on Aug 17, 2022

Greetings Diana, We loved hosting you at The Confidante and we love knowing we have earned your return! As you discovered, our team takes great pride in service, and we are thrilled you settled in so comfortably with us by the beach. We will see you again soon! Until then, Zack Hay, Director of Operations

5
Everyone

Overall excellent stay and great customer service!

By on Jul 30, 2022

Review comment responded on Aug 1, 2022

Greetings Drew, We loved hosting you at mid-beach! Thank you for discovering our chic art deco hotel, and join us again soon! Best, Zack Hay, Director of Operations

3
Everyone

This was my fifth trip to the Confidante and I had consistent major problems this trip. It was only two days yet: Nobody told me that coffee ended at 10am. The prices of food and drinks were practically doubled and the menus were slimmed down. Breakfast buffet is $34. I had to ask 3 times for my room to be cleaned, the staff acted angry when i asked for late checkout on a Tuesday morning with the hotel pretty empty when my flight was at 7pm. I did get a little late checkout but I felt like I was frowned at about it. All in all I still love this hotel, but its definitely not as friendly as it was.

By on Jun 29, 2022

Review comment responded on Jul 7, 2022

Dear Steven, We appreciate your loyalty to The Confidante more than we can express, and we are dismayed to know you experienced unwelcome changes during your most recent stay. We take pride in our friendly hospitality, and we know we can restore your full faith in us upon your next stay. We hope to welcome you back. Kindly, Zack Hay, Director of Operations

3
Everyone

By on May 10, 2022

4
Partner Couples

The Confidante is a welcoming hotel, with comfortable, well-kept rooms conveniently located steps from the beach. The staff were friendly but not always on top of their jobs; three different times, we were given inaccurate information in response to queries about meal options and other amenities. Nonetheless, we enjoyed our stay there.

By on Apr 30, 2022

Review comment responded on May 2, 2022

Dear Steven, Thank you for joining us for a positive beach experience. It was our pleasure to welcome you warmly upon arrival, and we are glad you found our rooms to be conveniently located from the beach and pools. We appreciate knowing how we can improve upon our service for next time, and we hope to see you again soon. Kindly, Zack Hay, Director of Operations

1
Family with small children

We got beach chairs at 9:30am. Left many of our personal belongings on the chair while we stepped inside to pick up something from our hotel room. We noticed that the tv was broken and called the front desk to fix it. They took 45 minutes to send someone to fix it so it took us an hour to get back to the beach. By the time we got back to the beach, the staff has given our chairs away. Our personal belongings were thrown on the ground. TERRIBLE SERVICE.

By on Feb 28, 2022

Review comment responded on Feb 28, 2022

Dear Eun, Thank you for sharing your experience with us. We share in your frustration that you were delayed in returning to the beach after taking some time in your room, and we apologize for any miscommunication regarding your return to your beach chairs. We will share your words with our team in order to ensure a smoother experience for future guests, Kind regards, Zack Hay, Director of Operations

The Confidante Miami Beach, part of Hyatt

4041 Collins Ave, Miami Beach, FL 33140
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