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Sierra Lago Resort & Spa - All inclusive

Property class: 4
VIP Access

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Photo gallery for Sierra Lago Resort & Spa - All inclusive

A modern outdoor deck with a fire pit, seating, and a glass-enclosed area with a wooden roof.
A modern dining area with a large table and chairs, a chandelier, and large windows offering a view of trees.
A spacious room with a bed, sofa, and coffee table, featuring exposed wooden beams and large windows.
A wooden deck with a pool, lounge chairs, and a table with towels and drinks.
A modern dining area with a wooden table and chairs, a sofa, and a chandelier. Large windows offer views of the outdoors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Lago de Juanacatlan, s/n, Mascota, JAL, 46900
  • Place, Laguna de Juanacatlán
    ‪1 min walk‬
  • Place, Nuestra Senora de los Dolores Church
    ‪44 min drive‬
  • Place, Main Square
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Cabin, 2 Double Beds

A hotel room with two beds, a sofa, a fireplace, and artwork on the walls.

Standard Cabin, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Cabin, 1 King Bed

A bedroom with a large bed, a balcony with a view of trees, and a wooden ceiling.

Standard Cabin, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Cabin TWO DOUBLE BEDS

  • Sleeps 10

Cabin WITH DOUBLE BED

  • Sleeps 10

Cabin KING SIZE BED

  • Sleeps 10

Cabin SUPERIOR KING BED

  • Sleeps 10

Cabin STANDARD

  • Sleeps 10

HOUSE TWO KING BEDS

  • Sleeps 8

HOUSE STANDARD

  • Sleeps 8

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE TWO KING BEDS

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

View all photos for MASTER SUITE CABANA 2 BEDROOMS

A modern hotel room with a large bathtub, a sofa, a dining table, and a balcony with a view of the outdoors.

MASTER SUITE CABANA 2 BEDROOMS

  • 484 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

LODGE STANDARD

  • Sleeps 10

Room STANDARD

  • Sleeps 10

SUITE TWO BEDROOMS

  • Sleeps 8

SUITE HONEYMOON

  • Sleeps 8

SUITE KING SIZE BED

  • Sleeps 8

SUITE STANDARD

  • Sleeps 8

TWIN BASIC

  • Sleeps 4

About the neighborhood

Mascota

Sierra Lago Resort & Spa - All inclusive places you next to Laguna de Juanacatlán.
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What's nearby

  • Laguna de Juanacatlán - 1 min walk - 0.1 miles
  • La Preciosa Sangre Temple Ruins - 42 min drive - 11.9 miles
  • Nuestra Senora de los Dolores Church - 44 min drive - 12.4 miles
  • Main Square - 44 min drive - 12.4 miles
  • El Pedregal Museum - 44 min drive - 12.4 miles

Restaurants

  • ‪Restaurante La Terraza - ‬15 min walk
  • ‪Restaurante el Lago - ‬17 min walk

About this property

Sierra Lago Resort & Spa - All inclusive

Renovated in 2023, Sierra Lago Resort & Spa - All inclusive offers a full-service spa, an outdoor pool, and a steam room. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include WiFi in public areas, a hot tub, and an outdoor tennis court.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include sitting areas, coffee makers, and phones.
An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a steam room, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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9.6 out of 10, Exceptional, 607 reviews
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Oct 29 - Oct 30
Total with taxes and fees
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Property amenities

Restaurants on site

  • El Lago Restaurant
  • La Terraza

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: MXN 130.00 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 130 per day (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Sierra Lago
Sierra Lago Mascota
Sierra Lago Resort
Sierra Lago Resort Mascota
Sierra Lago Hotel Juanacatlan
Sierra Lago Resort & Spa Mascota, Mexico - Jalisco
Sierra Lago Resort And Spa
Sierra Lago Resort Spa
Sierra Lago Resort Spa
Sierra Lago Resort Spa All Inclusive
Sierra Lago Resort & Spa - All inclusive Mascota
Sierra Lago Resort & Spa - All inclusive All-inclusive property

Frequently asked questions

Is there a spa available at Sierra Lago Resort & Spa - All inclusive?

There is a full-service spa available for guests to enjoy and services include couples treatments.

Does Sierra Lago Resort & Spa - All inclusive have a casino at the property?

No, Sierra Lago Resort & Spa - All inclusive doesn't have a casino.

Does Sierra Lago Resort & Spa - All inclusive have a restaurant that serves breakfast?

Yes, Sierra Lago Resort & Spa - All inclusive has 2 restaurants, and serves breakfast for a surcharge.

Does Sierra Lago Resort & Spa - All inclusive allow pets to stay for free?

No, pets aren't allowed at Sierra Lago Resort & Spa - All inclusive though service animals are welcome.

Does Sierra Lago Resort & Spa - All inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sierra Lago Resort & Spa - All inclusive.

Sierra Lago Resort & Spa - All inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 160 out of 205 reviews
Rating 8 - Good. 26 out of 205 reviews
Rating 6 - Okay. 9 out of 205 reviews
Rating 4 - Poor. 5 out of 205 reviews
Rating 2 - Terrible. 5 out of 205 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All of the staff was very nice, food was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very beautiful the place
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it going back in July
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. tranquility and serenity of the peaceful mountain skies
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cabin like rooms with killer views. Lots of activities to enjoy and loved that the meals were included. Overall a quite serene place to rest and relax.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place Roberto went above and beyond Highly recommend
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful serene property. Excellent service by a wonderful team.
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
In the hotel description there where different descriptions
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for those who love and appreciate nature. It's a very unique property. We loved every minute of our stay. It's very clean, comfortable bedding, just breathtaking location. Be sure to get a driver from the resort to take you to the hotel as the drive up the hill is not the best. Would definitely go back
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
BATHROOM NEEDS TO BE REMODLE THE BED IS TO BIG FOR THE ROOM. THIS PLACE IS NOT FOR SENIORS NO LIGHT TO OUR WALK WAY TO GET TO THE ROOM FOOD OK SERVICE EXCELLENT
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Poor customer services. Problem with hot water access.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I didnt like that it was 3 hours from the airport, cost me $400 usd for transportation. No electrocity in some areas. No heater or ac ( i froze) noone speaks english, so it was a huge communication barrier. Very rough and nearly undriveable road to resort. The walways to rooms, were narrow and uneven. We were susposse to stay 4 days, we checked out after the first night. I took videos and pictures of all of this
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble experiencia. Uno de los lugares más bonitos que he visto
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza en el baño podría mejorar debido a que no se encontró totalmente limpio al igual que había pequeños detalles como goteras, lugar muy bonito vale la pena ir
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es increíble la manera en que pensaron en todo, las actividades, instalaciones (solo tienen que cuidar la iluminación de los cuartos, llega a fallar algunos focos). El camino es largo para llegar, sobre todo si tu vehículo es bajo de altura, podrá pegar varias veces. Me tocó un clima de lluvia, solo salió en poco rato el sol, de preferencia se tiene que aprovechar las actividades al sol lo más rápido antes que llueva y se vuelva peligroso. Se desearía algún otro restaurante pero la verdad con esa calidad de comida, se te olvida el diseño repetido, lo malo es que acomodaron los tiempos en las barras para limitar el consumo continuo pero tienen bebidas de calidad. Las albercas se ven muy bien y están templadas, el vapor es mixto y por cabaña. Hay que ir con pensamiento en que se camina, si hay alguien con limitación, si va a requerir avisar en la recepción para que te den una cabaña cerca de las actividades o llevar una silla de ruedas apta para caminos tipo empedrado. Volveré sin lugar a dudas para más noches, no hay lugar en Jalisco que los pueda alcanzar. Esto si es un TODO incluido, lo único extra son los masajes, pero todo vale la pena. Lo mejor es que llegamos tarde para comer y todo el personal aún así nos brindaron una rica comida
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar, vale la pena el viaje y la paciencia con los caminos
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonito pero me gustaría que ampliaran el servicio de carrito para traslados
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed by how beautiful this place is . I am not surprised by how good the food and services were because know how much pride the Mexican people take in their work . This place is absolutely top notch! Gorgeous lake , landscape scenery, incredible views ! Lots of activities as well. Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenisimooo
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está increíble, lleno de vegetación y la atención increíble!
Stayed 3 nights in Dec 2025