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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Zapopan

Choose dates to view prices

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Lobby
Building design
Interior
Free minibar, in-room safe, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Parking available
  • Spa

Explore the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • US Consulate General Guadalajara
    ‪4 min drive‬
  • Minerva Roundabout
    ‪5 min drive‬
  • Expo Guadalajara
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪35 min drive‬

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Room options

Deluxe Room (Double Rock Royalty)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, soundproofing

Superior Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Rock - Rock Royalty)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Amplified - Rock Royalty)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Zapopan

Hard Rock Hotel Guadalajara places you within 3 miles (5 km) of popular attractions like Minerva Roundabout and Expo Guadalajara. This 348-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to the convention center in central Zapopan and also close to World Trade Center.

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 3 min drive - 1.9 miles
  • US Consulate General Guadalajara - 4 min drive - 2.2 miles
  • Minerva Roundabout - 5 min drive - 3.3 miles
  • Expo Guadalajara - 5 min drive - 2.9 miles
  • Basilica de Zapopan - 10 min drive - 6.2 miles

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Pet-friendly hotel with a full-service spa connected to the convention center in Zapopan
Guests of Hard Rock Hotel Guadalajara enjoy a full-service spa, an outdoor pool, and a gym. Parking is MXN 60 per day (MXN 60 per day for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 650 per vehicle. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
49-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of Apr 19, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Apr 21, 2025 start from $125.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hard Rock Hotel Guadalajara?

This hotel is located in Zapopan, a short 12-minute walk from La Gran Plaza Fashion Mall and also 8 minutes on foot from National Chamber of Commerce. You'll also find Andares Shopping Center and Plaza Galerias Guadalajara Shopping Center within a short drive.

Is parking available on site at Hard Rock Hotel Guadalajara?

Yes, covered valet parking is offered for MXN 60 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Hard Rock Hotel Guadalajara?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, reflexology, and aromatherapy.

Does Hard Rock Hotel Guadalajara have a casino?

No, Hard Rock Hotel Guadalajara doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Guadalajara?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Hard Rock Hotel Guadalajara?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hard Rock Hotel Guadalajara?

Yes, this hotel has a spa tub.

Does Hard Rock Hotel Guadalajara feature a restaurant that includes a breakfast menu?

Yes, Hard Rock Hotel Guadalajara serves buffet breakfast for a surcharge each morning at Sessions.

Does Hard Rock Hotel Guadalajara allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Guadalajara for a fee of MXN 1500 per pet, per day. The property also provides food and water bowls and litter boxes. A deposit of MXN 2000 per stay is collected.

Does Hard Rock Hotel Guadalajara have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hard Rock Hotel Guadalajara?

The closest major airport to Hard Rock Hotel Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 15 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Hard Rock Hotel Guadalajara?

No, there aren't any guestrooms with balconies at Hard Rock Hotel Guadalajara.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1398 out of 2016 reviews
Rating 8 - Good. 318 out of 2016 reviews
Rating 6 - Okay. 154 out of 2016 reviews
Rating 4 - Poor. 80 out of 2016 reviews
Rating 2 - Terrible. 66 out of 2016 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yvette Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was duper friendly. Nice room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly staff and the 4-5 different restaurant options on site
Stayed 2 nights in Mar 2025

6/10 Okay

Yvette

Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Stayed 3 nights in Mar 2025

8/10 Good

Louie, San Diego

Traveled with group, Traveled with partner
Staff was limited with recommendations of surrounding areas
Stayed 3 nights in Mar 2025

10/10 Excellent

Yolanda

Stayed 1 night in Mar 2025

10/10 Excellent

Diana, Mount laurel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our stay… the staff was amazing and the atmosphere was fantastic.
Stayed 1 night in Mar 2025

6/10 Okay

Juan, chandler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
They have a train track next to the property that passes throughout the night and you can’t sleep. Early morning there is not coffee or pastries
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

8/10 Good

Roxanne

Traveled with partner
Very nice hotel!! Love the night time music…I would only change the pillows but that is a personal preference….
Stayed 1 night in Jan 2025

10/10 Excellent

Leticia

Traveled with group
All h h b be
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel clean and safe
Stayed 2 nights in Jan 2025

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, attentive staff
Stayed 1 night in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality
Stayed 2 nights in Jan 2025

10/10 Excellent

Kayley

.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rafael, Ocoee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and view of the city
Stayed 1 night in Jan 2025

10/10 Excellent

Jose R

Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Shopping, food, and ambiance! If the movie theater had been open that would have been great!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Anahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Jan 2025

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