Jalisco Vacation Packages

We have been to the hotel many times because of the level of service this paradise gives the guests. These people are not only the nicest staff I have ever met they are some of the nicest humans. I want to call out Ivan who is a brilliant wonderful member of your team. He is perfect in every way and makes our whole trip. He goes above and beyond to make sure we are having a good time and looks for us each day to make sure that we are okay. Next Luis. Luis is just the nicest person in the world. I cannot even stand up without him checking if I need something. He is also a brilliant and kind member of your team and makes our time so special. Next Juan Carlos. This man is just exceptional and caters to every need. He gives better service than we have ever received and we have been to the best hotels in the world. Yet no service compares to this amazing man. Lastly Alfonso is our absolute favorite. Every time we come to the hotel this amazing person welcomes us and acts like a friend. Actually he has become a friend because of his kind nature . He is phenomenal and anyone what even be lucky enough to even know him. The management should know that this kind of service makes our trip and is the reason why we would never even think of staying anywhere else. Thank you for choosing such exceptional human beings to work at your beautiful hotel. You must be incredible at your job too because you are training the absolute best staff in the world. Actually every staff is amazing

Beautiful hotel at a great location . Staff was great .

Excellent location. Close to the Maleacon and city center. Numerous places around the hotel to eat, just make sure the place accepts credit cards if not carrying cash. If not feeling like eating out easy to order food with Uber eats. There is a convenience store close by as well. Beach is right across the street from the hotel and the hotel would provide umbrella and beach chairs upon request as well as towels. Pool on rooftop also nice if you're with little ones who will be afraid of the ocean. Staff is excellent and very accommodating. Breakfast is also excellent with different choices. The only drawback of the place is that the bar across the street plays loud music until late at night. If you are a light sleeper or cannot sleep because of loud noises you should probably bring ear plugs. My family and me personaly did not have much issue with it because when we closed the balcony door the noise was muted enough that we could sleep. Overall excellent experience, extremely helpful staff and great location.

Food options for vegetarians were very limited. Similar/Repetitive menu in buffet. Finding seating at restaurants was often hard.

Excellent views/location. Restaurants are very good.