- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Plaza Diana Hotel
3.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 18 reviews
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Recent guest reviews
Is got all I need close to a oxxo store clean room and good size room
The beds were comfortable; the room was clean; the staff was always responsive to our needs. The prices were quite reasonable. We had breakfast in the hotel restaurant and the food was delicious-the wait staff very helpful. Because we are not bilingual, it was helpful to have help from English speakers almost every time we needed them.
The hotel is walking distance from Chapultepec, to great restaurants, and in a very safe neighborhood. Also, every taxi, uber, and person in the city will know where you are staying as the hotel has a known name brand.
Wanted a king got two doubles. Expedia get it together please. Overall great hotel and staff. Room was not cleaned very well on a daily basis. Also had to call for towels twice.
hotel was as advertised. had a nice quiet night, and the staff is friendly and helpful. i would recommend this hotel.
Great hotel in Guadlajara - we thoroughly enjoyed our stay.
The hotel it's beautiful, the breakfast it's delicious, my only complaint is the hallways are very noisy and we can't sleep quiet some nights.
You need a car to stay here. Rooms aren't bad, but the location is not good. It's in an unpleasant area of town, located on a very noisy street in the middle of nowhere.
The walls are very thin and there is much noise from the hallway. Everything else is excellent, it is a very nice hotel with excellent decoration. Staff are great, great location, delicious breakfast. Perfect for bussiness trip.
This was the 4th time I have stayed here and I do not plan on going to another hotel. The prices are great, staff is always friendly, and you wont believe the room you get for the price. The restaurant wasn't the greatest but the location is near a lot of great food. Besides, if you are in Guadalajara, you should be out eating tortas ahogadas anyways!
Same old rooms... but now they are remodeling didn't get one. Next time...
staff is great and very helpful the location is very very convenient.. the price is not best for the area but rooms are clean buses and taxi service is great no refrigerator in room but make sure secure your reservation before you arrive.... but staff was helpful all you need is leave an open card....
I booked this hotel because the description said 'airport transfer'. I assumed that meant Free airport transfer but it didn't. However the price was less than a cab and they were extremely accomodating because I left at a very early hour. Location - very out of the way. The computers were not working but the staff did find a very nice man who fixed the problem.
In the City for medical/dental treatment. Helpful staff, very collaborative. Management did the best to insure I was comfortable. Great meals and excellent service at the restaurant. Although this place just changed ownership and going through extensive remodel, they do the best to offer a good service. Friendly amicable staff.
Great location but the hotel need major overhaul. Lobby area looks great, but rooms are a disaster. The from desk were frendly but could not manage the right date of departure and gave us the wrong wake up call.
My stay was a medical vacation,so on my second stay I had my surgery so I wasn't very mobile at all, they had the best room service, when I ordered my food I would let them know to bring my room key ,so they can let themselves in and put they heavy tray in my room. Im so please with the service, I would definetly go back.
The hotel staff were very nice, they have tour information, and the staff to take you to the tours, including from airport to hotel and return to airport. The restruant is very nice, as many local people eat there. the food is very good. I went on the "Tequila Train Tour", it was a very nice tour and all the Tequila you can drink, and all you can eat lunch. Wear comfortable shoes. The tour is about 8 hours long, Everyone on the Train had fun. Probably one of the best times i have had recently. I recomend this tour above all, but you must get reservations. All hotel staff worked very hard, and were very attentive. I was too busy to use the Pool, or other equipment. I would use this hotel again if i return to guadulajara again.
Front desk staff and bell boy were extremely helpful. Pleasant to deal with and a great asset to planning some local tours. The room was okay, an unfinished hole in the bathroom shower and took a long time for hot water. The restaurant staff on the other hand was not friendly at all. I don't speak a lot of spanish but my friend who was with me was fluent. When the waiter did not like my spanish, we were passed off to another waiter. Both were fairly indignant towards us. The food was quick and tasteful but they got the order wrong.
Hotel highlights
- Walking distance to La Minerva
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
La Minerva is within a 5-minute walk of Plaza Diana Hotel while other popular sites like Expo Guadalajara are within a couple of miles (3 km). This 151-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free valet parking. Also close to this Guadalajara hotel are University of Guadalajara Assembly Hall and Metropolitan Cathedral.
Dining
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.
Rooms
All of Plaza Diana Hotel's 151 air-conditioned rooms provide free local calls, free bottled water, and desks. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and bathrobes.
Property features
Guests of Plaza Diana Hotel have access to an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include 8 meeting rooms, conference space, and a business center.
Guest reviews for Plaza Diana Hotel
good hotel
Everyone
Is got all I need close to a oxxo store clean room and good size room
great resting place during our stay in gdl
Everyone
The beds were comfortable; the room was clean; the staff was always responsive to our needs. The prices were quite reasonable. We had breakfast in the hotel restaurant and the food was delicious-the wait staff very helpful. Because we are not bilingual, it was helpful to have help from English speakers almost every time we needed them.
the best part about this hotel is its location!
Everyone
The hotel is walking distance from Chapultepec, to great restaurants, and in a very safe neighborhood. Also, every taxi, uber, and person in the city will know where you are staying as the hotel has a known name brand.
good place
Everyone
Wanted a king got two doubles. Expedia get it together please. Overall great hotel and staff. Room was not cleaned very well on a daily basis. Also had to call for towels twice.
nice hotel, and easy access to shoping
Everyone
hotel was as advertised. had a nice quiet night, and the staff is friendly and helpful. i would recommend this hotel.
Everyone
Great hotel in Guadlajara - we thoroughly enjoyed our stay.
great stay, but a noisy hotel.
Couples
The hotel it's beautiful, the breakfast it's delicious, my only complaint is the hallways are very noisy and we can't sleep quiet some nights.
strickly a hotel for tour groups
Couples
You need a car to stay here. Rooms aren't bad, but the location is not good. It's in an unpleasant area of town, located on a very noisy street in the middle of nowhere.
very nice place
Couples
The walls are very thin and there is much noise from the hallway. Everything else is excellent, it is a very nice hotel with excellent decoration. Staff are great, great location, delicious breakfast. Perfect for bussiness trip.
i wouldn't stay anywhere else
Couples
This was the 4th time I have stayed here and I do not plan on going to another hotel. The prices are great, staff is always friendly, and you wont believe the room you get for the price. The restaurant wasn't the greatest but the location is near a lot of great food. Besides, if you are in Guadalajara, you should be out eating tortas ahogadas anyways!
