Fiesta Inn Guadalajara Expo3.5 out of 5.0
Recent guest reviews
I opted for this hotel through Expedia, because my conference was in Guadalajara Expo and this hotel is just 5 minutes walk across the road. The stay was good and rooms are good. Water supply has some issues, as the tap when you open in the morning smell of stagnation is very perceptible. Also when I booked on Expedia, I expected that the local currency conversion will be as per online system, but the hotel charges much higher. To be precise, in market the conversion rate from Dollar to Pesso was 14.5 to 15.5 per dollar (airport or city currency exchange kiosks)m, but the hotel charged me 17.7. Also, they keep much more amount in reserve (credit card or cash) than your total room charges are. The staff on reception was very polite and reflected her inability to help and said these are the rules in this city.
My husband went up to the receptionist and ask for availability. They said they had no rooms at the time. I had checked online that they had 5 rooms so I booked online. Magically they had rooms but they couldn't find my reservation so they had me leave my credit card to pay again but a higher rate. Very stressful!!!
Fiesta Inn expo Guadalajara is a good place very good located. The service is very good all employees are ready for make your stay confortable. But this last time I was a guess of 116 room, in where the maintenance of bathroom is so poor and bad finished, of course I let my comment with the girls of front desk when I made the checkout, if you Fiesta Inn manager let maintenance to drop down the hotel will lost its charm
Lovely and efficient place to stay. Hotel staff made you feel special. Bright and very modern. Staff were impeccably dressed. Security was visible and active. Most staff could speak some English. There was a good selection of food at the breakfast buffet, lunch and dinner menus have a nice selection.
I was at the hotel for two weeks. A total disaster, service terrible, rooms terrible, dirty, I had to call front desk to have the room clean again. Bugs in the bed a piece of concrete fell from the structure of the building falling next to the pool. Stay away.
The location is great, very near from downtown and restaurant's area. The staf is kind and efficient. Room service is fast, the food is great A modern and comfortable place to stay, at least, for business travel purpose
All the personnel is very friendly and professional. The location of this property is also great, you can walk to great restaurants and shopping. The rooms are also nice and large. The restaurant at the hotel has very good mexican cuisine. The price is very reasonable as well. Strongly recommended to anyone visiting Guadalajara.
Chose this place as I needed to be close the Expo and indeed it is in walking distance. Service at the front desk was impecable as was the bell boy upon arrival. Rooms were more spacious than I expected and with all the amenities required. Unfortunately they have a serious issue with house keeping. The towels were gray (this I know from experience is because they are not using the right chemicals to wash them). I walked barefoot in the room and in less than 30 minutes my feet were black. What was really bad was the restaurant. While the service and speed was good the quality of the food was absolutely lousy. I asked for chicken wings and was served dried refried wings that were unedible. The the citrus salad with goats cheese. The cheese balls were hard and the salad lacking in taste. Was the first and last time I ate there. Upon check out again all was perfect with the front desk. However the bellboy proceeded to ignore us and never helped but the luggage in the car. This was Thursday 28th April at noon.
Like any hotel you check into, the first thing I usually do is unpack. Having done that I proceeded to call my kids who were set up on a different floor, to my amazement, the phone was dead, being a different model than I had ever seen before in these hotels, I thought to myself, "I don't know how to work it!". I went downstairs to report the problem and a few minutes after that someone kindly came around to try to fix the problem. Meanwhile, since it was cool outside, I didn't feel the need to turn on the AC, when I did, the temperature was only in ventilation mode, again, I thought I wasn't knowing how to work it. When the kind repairman came around for the phone, I reported the problem, He nudged something and it was fixed! Wrong! I reported the problem again and they were gracious to offer us a smaller room for the night, we didn't take it for the bother of moving everything! We had already unpacked!! We spent a warm night altogether and woke up a little tired from the bad experience. The next morning my husband went down to see if something had been done, and wouldn't you know it? They had upgraded us to a Jr. suite, next door to our kids!!! That was the best thing about the whole thing! That very same afternoon they also came around with complimentary tequila and peanuts for our bother!! They shouldn't have! But we loved it, I think that was the best part of the beginning of our trip! Thanks FIESTA INN,!
Good hotel at a convienent location. Depending on the room location it can get noisy at nights due to a close night club. No fridge in the room! The rooms could be cleaner but it is by no means bad. Reception staff is very friendly and have a no problem attidude, excellent.
- Walking distance to Expo Guadalajara
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Expo Guadalajara is a short stroll from Fiesta Inn Guadalajara Expo, and other popular attractions like La Minerva are within a few miles (5 km). This 3.5-star hotel has 158 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. University of Guadalajara Assembly Hall and World Trade Center are also close to this Zapopan hotel.
Sit down for a leisurely bite to eat at the onsite steakhouse, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.
All of Fiesta Inn Guadalajara Expo's 158 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can expect free WiFi and LCD TVs with satellite channels. Other amenities include ironing boards, desks, and free toiletries.
Guests of Fiesta Inn Guadalajara Expo have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a computer station, and express check-out.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 468 reviews