Fiesta Inn Guadalajara Expo3.5 out of 5.0
Recent guest reviews
Lovely and efficient place to stay. Hotel staff made you feel special. Bright and very modern. Staff were impeccably dressed. Security was visible and active. Most staff could speak some English. There was a good selection of food at the breakfast buffet, lunch and dinner menus have a nice selection.
I was at the hotel for two weeks. A total disaster, service terrible, rooms terrible, dirty, I had to call front desk to have the room clean again. Bugs in the bed a piece of concrete fell from the structure of the building falling next to the pool. Stay away.
The location is great, very near from downtown and restaurant's area. The staf is kind and efficient. Room service is fast, the food is great A modern and comfortable place to stay, at least, for business travel purpose
All the personnel is very friendly and professional. The location of this property is also great, you can walk to great restaurants and shopping. The rooms are also nice and large. The restaurant at the hotel has very good mexican cuisine. The price is very reasonable as well. Strongly recommended to anyone visiting Guadalajara.
Chose this place as I needed to be close the Expo and indeed it is in walking distance. Service at the front desk was impecable as was the bell boy upon arrival. Rooms were more spacious than I expected and with all the amenities required. Unfortunately they have a serious issue with house keeping. The towels were gray (this I know from experience is because they are not using the right chemicals to wash them). I walked barefoot in the room and in less than 30 minutes my feet were black. What was really bad was the restaurant. While the service and speed was good the quality of the food was absolutely lousy. I asked for chicken wings and was served dried refried wings that were unedible. The the citrus salad with goats cheese. The cheese balls were hard and the salad lacking in taste. Was the first and last time I ate there. Upon check out again all was perfect with the front desk. However the bellboy proceeded to ignore us and never helped but the luggage in the car. This was Thursday 28th April at noon.
Like any hotel you check into, the first thing I usually do is unpack. Having done that I proceeded to call my kids who were set up on a different floor, to my amazement, the phone was dead, being a different model than I had ever seen before in these hotels, I thought to myself, "I don't know how to work it!". I went downstairs to report the problem and a few minutes after that someone kindly came around to try to fix the problem. Meanwhile, since it was cool outside, I didn't feel the need to turn on the AC, when I did, the temperature was only in ventilation mode, again, I thought I wasn't knowing how to work it. When the kind repairman came around for the phone, I reported the problem, He nudged something and it was fixed! Wrong! I reported the problem again and they were gracious to offer us a smaller room for the night, we didn't take it for the bother of moving everything! We had already unpacked!! We spent a warm night altogether and woke up a little tired from the bad experience. The next morning my husband went down to see if something had been done, and wouldn't you know it? They had upgraded us to a Jr. suite, next door to our kids!!! That was the best thing about the whole thing! That very same afternoon they also came around with complimentary tequila and peanuts for our bother!! They shouldn't have! But we loved it, I think that was the best part of the beginning of our trip! Thanks FIESTA INN,!
Good hotel at a convienent location. Depending on the room location it can get noisy at nights due to a close night club. No fridge in the room! The rooms could be cleaner but it is by no means bad. Reception staff is very friendly and have a no problem attidude, excellent.
We stayed here since a friend recommended it. Very safe and secure. Front desk folks were very helpful. Good restaurants nearby. You can catch the tourist bus at the mall nearby to go to the old section of the city
I am not sure about the price but this property spent the absolute minimum on the rooms. They all have a cheap laminate floor that has been wet and the edges are curling up. The wall unit AC/Heater are old and very noisy. There is no decor in the rooms ? Just 4 plain white walls. No mini bar, table or chairs. Just some cheap desk with a TV. The water pressure in the showers was horrible. The walls and ceilings are very thin. I could hear every time someone walked down the hall or moved in the room above me. There are many nice hotels in Guadalajara. Why anybody would stay at this property is a mystery to me. This hotel is the worst hotel I have stayed at in 20 years.
The hotel, the location with regards to EXPO, was great. would highly recommend if you are attending and event at the EXPO. staff was very friendly and the breakfast very good. The hotel is also located close to shopping and restaurants.
Fiesta Inn Guadalajara Expo places you within a leisurely stroll of Expo Guadalajara and Guadalajara WTC. This 3.5-star hotel has 158 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's also close to La Minerva and University of Guadalajara Assembly Hall.
Sit down for a leisurely bite to eat at the onsite steakhouse, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.
All of Fiesta Inn Guadalajara Expo's 158 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can expect free WiFi and LCD TVs with satellite channels. Other amenities include ironing boards, desks, and free toiletries.
Guests of Fiesta Inn Guadalajara Expo have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a computer station, and express check-out.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 389 reviews