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Westgate Flamingo Bay Resort

3.0 out of 5.0

Recent guest reviews

Most of the staff was very nice. My mom said some of the sales people did not even acknowledge her when she greeted them in passing. Small property, not far for the pool. Gas grills are available for use however the ares are not well lit if you were to use them after dusk. The bus pick up was not marked and was not explained at sign up so if you are not familiar with the property you would not know where it was. Buildings are not well marked, and can barely see the numbers in the dark. Also if your unit is on the opposite side of the building the numbers are not towards the parking area. Did not like that you could hear the showers in the opposite unit. Could also hear the neighbors if they were too loud.

The young lady who check us in, Loreal very cordial and accommodating kudos to her she was very professional yet relaxed. The young man from the next morning, and the young lady, need a refresher course in customer service, the young lady that checked us in left notes on the account to move us to 2111 the next day because my brother and his wife were also there with us on vacation and there room would be above ours. the cleaning girl was sitting in 2111 when we asked if the room was ready, her reply was that she was on her lunch.. The cleaning cart had been in front of the room for almost 2 hours because we sat there and waited outside only because my brother was there. We know we could have waited in our original room but we let them know we had left it, we kept being told it would be ready in 15 min 20 min my husband ended up asking for a supervisor. other than that we had a nice time.

All in all a good place. Nothing fancy. AC had a hard time keeping up. Ceiling fans very aged and loud. Dishwasher also fit this category. Everything did function, very clean, pool was very well taken care of, staff good, felt secure.

Room too small, pictures show spacious size, don't fall for it. Jacuzzi tub not big at all, jets was baby jets, could not feel them. Not enough space for it to be a one bed room ville.

Slow check in experience. Ongoing renovation. Painting, Repairs, Floors including moving furniture in unit above.

The westgate flamigo bay was great... the rooms need upgrading and the pool was still cold even though it was suppose to be heated its was clean .. the property was beautiful and well kept, the staff was good and friendly would stay here again

Everything was excellent! Very friendly staff, safe, secure, & VERY clean!

We enjoyed having a larger condo versus being on the strip. The location was great

This was a great place to stay. We had a team dinner where the tables and grill where and we where able to cram everyone in the frontroom area of the condo for a video presentation and pep talk. I had two units a one bedroom and a 2 bedroom and 12 people. It was nice to get ready in the morning and have breakfast without worrying about running out and getting something before we had to report to the arena. It was away from the strip and with a bunch of teens that was a plus for me. But if I was coming for a trip with adults it is close enough to it and they provide a shuttle. My only complaint and we were part of the problem. We didn't realize that nobody game in and did a daily pick-up garbage and deliver towels. Staff was wonderful though we called and they where right there with fresh towels.

The room was very comfortable and clean!..had a lot more amenities than I expected which was a definite plus..Not to far from the strip and the shuttle service was very convenient..we loved this place so much we are already planning our next trip there.

The rooms are big and clean!!!! Perfect family place. Just far enough from the strip to be quite but close enough to the fun. Gated entry is nice, landscape and layouts make if feel like home

Great condo for family stay. Not to far from strip area

Nice resort type...great value. Close to everything.....nice full kitchen and room to sit by the pool.

I accepted before I arrived that this hotel was off the strip. What was not well advertised was the fact that the hotel shuttle only goes to two places, does not allow luggage, does not go to the airport, and is driven by surly, unfriendly drivers. Furthermore, the hotel itself is a major disappointment. The air conditioning is run on a motion sensor that doesn't detect motion; there is no restaurant, nor are there any within easy walking distance; the hot-tub motors are exceedingly loud; ceiling fans did not work; no premium movie channels; broken gate locks. I expected much better for the price. I will not stay with Westgate again.

A cool and clean room, with a full kitchen, hot tub, fireplace...but...no internet included!!! Internet fee is so last century stuff!!! I prefer to use my cell phone internet instead to pay 10 bucks for it!!! A little bit far from Vegas Strip, but a fine place to rest. A detail: I asked for information to the receptionist, to the councierge, to the manager...and them ALL give me NO verbal information about the fireworks at Vegas new years eve...they just printed a paper and gave me to read...so discourteous. Average rate.

[...] I had to pay extra $20.00 for larger room that I was expecting to begin with. Also, I had to wait for a while before given the room.

This Hotel, was a very dated time share. that was not only terribly unpleasant enviroment. After travel and working all day, I was hit with a time share sales person. The worst part was that the bed had visitor, these vistors sent me to the Emerency Room upon my return. This was a horrible expierence on all ends.

When combining business with pleasure, this was a great option. Other than a pushy salesman trying to sell me a time share, this was a great place for relaxing, getting business done and experiencing a little of the strip. Prefer to not eat out alone, so was able to grocery shop nearby and prepare my own meals in the kitchen of the suite. Internet access was extra, but came in handy for downloading movies (as there was no cable). The premises is lovely with walkways, streams, exotic plants and even a little putting green! Built-in propane grills are scattered around and guests made full use of these! Though check-out was at 10am, the staff encouraged us to stay and use the outdoor facilities to keep cool! Would recommend this heartily to families as well as business travelers.

Lovely suit...if i know how wonderful it was, I will stay 3 more nights..WOW

Positives: Nice room, with separate bedroom and living room with sofabed. Very clean. Includes refrigerator, stove, dishwasher. Quiet complex. Close to very good restaurants (Archi's Thai, Viva Mercado, etc) and fast food. Negatives: Actually a timeshare so "full service cleaning," which is changing the sheets/linens, making the bed (typical hotel cleaning) is only done at a surcharge of $35. No real room service, but there is a convenient delivery menu in the room.

Room options

Villa, 2 Bedrooms

King 1 | Sleeps 6

Deluxe Villa, 1 Bedroom

King 1 | Sleeps 4

Deluxe Villa, 2 Bedrooms

King 1 | Sleeps 4

Guest reviews for Westgate Flamingo Bay Resort

Everyone (8) Couples (2) Business (3) Family (8) Friends (1) Other (1)
4

decent hotel not too far from the strip

Everyone

Most of the staff was very nice. My mom said some of the sales people did not even acknowledge her when she greeted them in passing. Small property, not far for the pool. Gas grills are available for use however the ares are not well lit if you were to use them after dusk. The bus pick up was not marked and was not explained at sign up so if you are not familiar with the property you would not know where it was. Buildings are not well marked, and can barely see the numbers in the dark. Also if your unit is on the opposite side of the building the numbers are not towards the parking area. Did not like that you could hear the showers in the opposite unit. Could also hear the neighbors if they were too loud.

By , from Connecticut on Nov 8, 2017

Review comment responded on Nov 14, 2017

Thank you so much for letting us know what parts of your stay and our property were to your liking and of course, not to your liking. Feedback like this helps us to identify areas in which we could improve to make future guests stays all that much better. We appreciate your help in this manner and hope to see you again soon! Anja

4

nice place to stay

Everyone

The young lady who check us in, Loreal very cordial and accommodating kudos to her she was very professional yet relaxed. The young man from the next morning, and the young lady, need a refresher course in customer service, the young lady that checked us in left notes on the account to move us to 2111 the next day because my brother and his wife were also there with us on vacation and there room would be above ours. the cleaning girl was sitting in 2111 when we asked if the room was ready, her reply was that she was on her lunch.. The cleaning cart had been in front of the room for almost 2 hours because we sat there and waited outside only because my brother was there. We know we could have waited in our original room but we let them know we had left it, we kept being told it would be ready in 15 min 20 min my husband ended up asking for a supervisor. other than that we had a nice time.

By , from Chicago on Oct 24, 2017

Review comment responded on Oct 27, 2017

We are grateful that even though you had a rocky start, you were able to still have a positive experience at Westgate Flamingo Bay Resort. It brings us joy to hear that there were several employees that delivered on our team promise to provide stellar customer service. It is our hope that you will allow us the honor of hosting a more excellent stay in the future. Nicole

3

decent place off the strip- peaceful

Everyone

All in all a good place. Nothing fancy. AC had a hard time keeping up. Ceiling fans very aged and loud. Dishwasher also fit this category. Everything did function, very clean, pool was very well taken care of, staff good, felt secure.

By on Jul 8, 2017

Review comment responded on Jul 28, 2017

Thank you for choosing our property

3

nice, but...

Everyone

Room too small, pictures show spacious size, don't fall for it. Jacuzzi tub not big at all, jets was baby jets, could not feel them. Not enough space for it to be a one bed room ville.

By on Apr 17, 2017

Review comment responded on May 7, 2017

Thank you for your feedback. We're sorry to read that your overall stay was not satisfactory, we are always looking to improve and your feedback is of great help. We hope you give us another opportunity to exceed your expectations. Ray

3

room for improvement

Everyone

Slow check in experience. Ongoing renovation. Painting, Repairs, Floors including moving furniture in unit above.

By , from Boston on Apr 16, 2017

Review comment responded on May 7, 2017

Thank you for being our guest and taking the time to post a review! We highly value all our guest reflections and take great pride in our commitment to hospitality. We apologize for any inconvenience experienced during check in and really appreciate you bringing this to our attention. We will work diligently with our resort staff to ensure a smoother check in process. We hope that in the future when you choose to stay with us again you will find an experience that meets your expectations. Ray

4

great place to stay

Everyone

The westgate flamigo bay was great... the rooms need upgrading and the pool was still cold even though it was suppose to be heated its was clean .. the property was beautiful and well kept, the staff was good and friendly would stay here again

By , from baltimore on Apr 15, 2017

Review comment responded on May 7, 2017

Thank you for your review. We appreciate your comments about our resort. We are happy to hear that you enjoyed our resort amenities. We always look forward to exceeding all our owner and guest expectations. Please come back to visit us again soon.

5
Everyone

Everything was excellent! Very friendly staff, safe, secure, & VERY clean!

By on Apr 2, 2017

Review comment responded on Apr 4, 2017

Thank you for visiting the Westgate Flamingo Bay Resort. We are delighted you enjoyed your stay with us and look forward to seeing you again soon! Anja

5

off the strip yet close enough

Everyone

We enjoyed having a larger condo versus being on the strip. The location was great

By on Mar 25, 2017

Review comment responded on Apr 4, 2017

Thank you for visiting the Westgate Flamingo Bay Resort. We are thrilled you enjoyed your stay with us and hope to see you again the next time you are in the area! Anja

5

cheer competition team stay

Families

This was a great place to stay. We had a team dinner where the tables and grill where and we where able to cram everyone in the frontroom area of the condo for a video presentation and pep talk. I had two units a one bedroom and a 2 bedroom and 12 people. It was nice to get ready in the morning and have breakfast without worrying about running out and getting something before we had to report to the arena. It was away from the strip and with a bunch of teens that was a plus for me. But if I was coming for a trip with adults it is close enough to it and they provide a shuttle. My only complaint and we were part of the problem. We didn't realize that nobody game in and did a daily pick-up garbage and deliver towels. Staff was wonderful though we called and they where right there with fresh towels.

By on Mar 3, 2015

5

absolutely perfect!

Families

The room was very comfortable and clean!..had a lot more amenities than I expected which was a definite plus..Not to far from the strip and the shuttle service was very convenient..we loved this place so much we are already planning our next trip there.

By on Oct 7, 2014