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Luxor Hotel and Casino

3.5 out of 5.0

Recent guest reviews

The 1st room we got was on the 2nd floor, which I wasn't too happy about but the girl at the counter said 1t come 1st serve. even when I confirmed it the day before and asked about the view and location of the rooms. Anyway It was suppose to be a view of the pool. We took it. Got to the room and it was not only really far from the elevators but it was a view of a brick wall. A BRICK WALL!!!!!! Are you kidding me????? Called to complain and we than got a room on the 20th floor on the west tower. 20054 if I can remember correctly. Even farther away from the elevators. I had a strained ankle bad and needed something close to the elevators. Rooms were nice. and we did see the sunset.

I was pleasantly surprised by the Luxor hotel and the quality of service. The check in was quick and brief and the front desk handed me a stack of info of things to do and see as well as coupons for them. Our room was very clean and the bed was extremely comfy. Overall the hotel had a more peaceful vibe to it compared to the other bustling hotels on the strip, which I was grateful for. Its located towards the southern end but it has a free tram to shoot you a couple of blocks into the center of the strip. The only negative about this hotel is the initial smell walking in, and that's because it is a smokers lounge in the casino area. The rooms are non smoking so those are wonderfully fresh, but the casino floor has a smell of incense/cigarettes. It threw me off a bit but I got used to it quickly. I also like how this hotel is not one giant mall like the rest of them. This didn't scream buy everything at each corner I looked. And the last thing, the pool was great. It was warm, and it's located right under the sun so perfect for tanning. It only took us about 10 minutes to find a free chair and then we were set. Overall I would highly recommend this hotel. My group had a great experience and I'm sure you would as well.

It bums me out to write the bad review because the staff was so kind and helpful, however, everything else about this hotel is pretty bad. First of all, the room was booked because the pool was the most inviting. To our disappointment, it rained for a few minutes the day we arrived (mid-July), which caused them to close the pools for a few hours. Once the pools were reopened, only one of the five pools was available. This had all of us crammed like sardines. The most upsetting/enraging part of the entire thing was the A/C situation... or lack thereof. The room only had one vent, which meant only one corner of the room was ever "cool." It made for the most humid, musty "sleep" (because we probably got two hours of sleep due to the discomfort). THEN we have the parking situation. Considering we're PAYING GUESTS, what's the deal with having to pay a minimum of ten dollars a day for parking? This had us feeling confined to the room, not able to freely move about the city whenever we wanted, for however long we wanted.

Highly recomend this hotel, clean, good service, reaonable price

Good location, nice, clean, modern room, overall facility well maintained.

The hotel was very clean and the staff were great for the most part ( we did run into several cocktail waitresses that didn't seem to like the job much). My biggest complaint is that there is no coffee pot, refrigerator, microwave and the free TV channels were hard to find. EVERYTHING was an extra charge including something called a resort fee on top of the room rate we agreed to pay in the first place. I still have no idea what this charge was for, since there was absolutely nothing in the room besides beds. My friend is a diabetic and we had no place to properly store her insulin, we had to get ice everyday to keep it cool. We didn't use the pool or even find a gym. Resort fee? I don't feel like I was in any kind of resort. I have been to Las Vegas many times and I enjoy the experience of an adult playground. However, this trip was filled with children and teenagers everywhere, even on the casino floor in this hotel.

Arrived at 4pm and the check-in line was huge and not really moving. Checked our bags and went out on the town. Came back and the check-in line took 45 minutes at 2am! Ridiculous. Don't waste your time.

Room stunk, sink clugged. Its sleepable but oh we were expecting little better.

Got into our room later in the day .. We found little sharp pins all over the floor so you can guess how unhappy I was that my 2 year old is walk around.. called for a crib 2 days before and was promise one got there and they just said sorry don't have one your problem. Had to call all the hotel departments but I found one with no help from the manager. First and last time at this hotel!

We arrived very late in the evening mid-week and were surprised by a free upgraded room. Had an excellent view of the strip. All the amenities were fantastic from the spa to the pool. Highly recommended.

Nice hotel, but additional surprises 10$ a day parking, and resort fee that doesn't give you anything for additional 30$

The staff are very friendly and helpful. I didn't encounter 1 staff person that was rude or unprofessional. The issues are with the facility. A sock from the previous guest was left in my room. Not a huge issue except it gave me an idea of how they clean. My room had very little light, especially in the bathroom. My shower head barely worked. It couldn't even get a full spray due to inadequate pressure. There was a constant bass sound at night and it was hard to sleep (I was on the 16th floor). The buffet was not that good. Their fruit options were watermelon and fruit cocktail. No berries, apples, bananas, oranges, etc.

I love Luxor but only could give me the Tower rooms when I specifically reserved Pyramid. Only could give 2 room keys. Great rooms though.

Great staff, nice room, quiet but room needs at least one full length mirror somewhere, room wasn't cool enough n air was as low as it could go, pillows on the bed were not so comfy!

For an older hotel they have kept it up well. A big bonus the Mandalay Bay and Excaliber are attached by bridge malls. Nice stores. It seems like they are just one very large hotel, restaraunts, stores and casinos.

Entertainment is terrific, saw Fantasy and Carrot Top.

Hotel was nice friendly staff but rooms where a little worn overall experience was great

First time in vegas I loved my stay! Was on the south end of the strip away from all the crowds!

My room was easy to get to. Hotel staff was help. Close to attractions and the strip. I had a great experience. My room was clean and spacious. I couldn't have been more happy with my stay.

The basic rooms show their age a bit, but overall for the price, no complaints!

3900 S. Las Vegas Blvd Las Vegas NV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Casino

Located in Paradise, Luxor Hotel and Casino is within a few miles (5 km) of popular sights such as University of Nevada-Las Vegas and Thomas and Mack Center. This 4400-room, 3.5-star resort welcomes business and leisure travelers with a full-service spa, a casino, and 11 restaurants. Near the airport, it's also near Las Vegas Convention Center and Fashion Show Mall.


Dining

This resort is home to 11 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Luxor Hotel and Casino's 4400 air-conditioned rooms provide phones and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and designer toiletries.


Property features

Guests of Luxor Hotel and Casino have access to a full-service spa, a casino, and a nightclub. Valet parking is offered for USD 15 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include an outdoor pool, a fitness center, and a sauna.

Room options

Tower Luxury Suite

King 1 | Sleeps 2

Pyramid Deluxe Queen Room

Queen 2 | Sleeps 4

Tower Deluxe Queen Room

Queen 2 | Sleeps 4

Tower Deluxe King Room

King 1 | Sleeps 4

Guest reviews for Luxor Hotel and Casino

Everyone (493) Couples (2604) Business (707) Family (1008) Friends (1180) Other (458)
2

the sauna experience

Everyone

It bums me out to write the bad review because the staff was so kind and helpful, however, everything else about this hotel is pretty bad. First of all, the room was booked because the pool was the most inviting. To our disappointment, it rained for a few minutes the day we arrived (mid-July), which caused them to close the pools for a few hours. Once the pools were reopened, only one of the five pools was available. This had all of us crammed like sardines. The most upsetting/enraging part of the entire thing was the A/C situation... or lack thereof. The room only had one vent, which meant only one corner of the room was ever "cool." It made for the most humid, musty "sleep" (because we probably got two hours of sleep due to the discomfort). THEN we have the parking situation. Considering we're PAYING GUESTS, what's the deal with having to pay a minimum of ten dollars a day for parking? This had us feeling confined to the room, not able to freely move about the city whenever we wanted, for however long we wanted.

By , from Phoenix, AZ on Jul 21, 2017

4
Families

Highly recomend this hotel, clean, good service, reaonable price

By on Jul 21, 2017

4

good value, room was great.

Everyone

Good location, nice, clean, modern room, overall facility well maintained.

By on Jul 19, 2017

3

ok stay

Everyone

The hotel was very clean and the staff were great for the most part ( we did run into several cocktail waitresses that didn't seem to like the job much). My biggest complaint is that there is no coffee pot, refrigerator, microwave and the free TV channels were hard to find. EVERYTHING was an extra charge including something called a resort fee on top of the room rate we agreed to pay in the first place. I still have no idea what this charge was for, since there was absolutely nothing in the room besides beds. My friend is a diabetic and we had no place to properly store her insulin, we had to get ice everyday to keep it cool. We didn't use the pool or even find a gym. Resort fee? I don't feel like I was in any kind of resort. I have been to Las Vegas many times and I enjoy the experience of an adult playground. However, this trip was filled with children and teenagers everywhere, even on the casino floor in this hotel.

By , from Washington on Jul 14, 2017

2

don't expect a speedy check-in.

Everyone

Arrived at 4pm and the check-in line was huge and not really moving. Checked our bags and went out on the town. Came back and the check-in line took 45 minutes at 2am! Ridiculous. Don't waste your time.

By , from LA on Jul 13, 2017

3

non smoking room stunk. not friendly check in.

Everyone

Room stunk, sink clugged. Its sleepable but oh we were expecting little better.

By , from st Augustine on Jul 13, 2017

1

worse hotel ever

Everyone

Got into our room later in the day .. We found little sharp pins all over the floor so you can guess how unhappy I was that my 2 year old is walk around.. called for a crib 2 days before and was promise one got there and they just said sorry don't have one your problem. Had to call all the hotel departments but I found one with no help from the manager. First and last time at this hotel!

By on Jul 13, 2017

5

just a weekend away

Everyone

We arrived very late in the evening mid-week and were surprised by a free upgraded room. Had an excellent view of the strip. All the amenities were fantastic from the spa to the pool. Highly recommended.

By , from Philadelphia on Jul 12, 2017

5

nice hotel , but charges for parking 10$ day

Everyone

Nice hotel, but additional surprises 10$ a day parking, and resort fee that doesn't give you anything for additional 30$

By , from CO on Jul 11, 2017

3

looks nice from outside but...

Everyone

The staff are very friendly and helpful. I didn't encounter 1 staff person that was rude or unprofessional. The issues are with the facility. A sock from the previous guest was left in my room. Not a huge issue except it gave me an idea of how they clean. My room had very little light, especially in the bathroom. My shower head barely worked. It couldn't even get a full spray due to inadequate pressure. There was a constant bass sound at night and it was hard to sleep (I was on the 16th floor). The buffet was not that good. Their fruit options were watermelon and fruit cocktail. No berries, apples, bananas, oranges, etc.

By , from Seattle on Jul 10, 2017