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Cancun Resort by Diamond Resorts

3.0 out of 5.0

Recent guest reviews

No problems to note of. Had a real nice stay. Didn't like paying extra for better internet though.

Heat did not work, they fixed the heat but turned off the air

Hotel was fine a little dated but overall nice, house cleaning service they used was the worst I've ever seen, stayed 8 nights cleaned room twice ,did not vacuum once! Changed sheets on king bed ,didn't on the pullout , never wiped out sinks ,bathtub or toilet. Basically did nothing but garbage. Also my daughter about broke her tooth from a philly sandwich from restaurant . 1.5 inch by .5 inch bone and an ordeal explaining it to the Manger and he didn't know what to do about it , finally credited me on the sandwich. SMH.

Our only complaint was the pool not being open. Northern visitors really want to relax by the pool especially when coming from snow. We wanted to swim.

The pools were why my family chose this resort, but the pool hours are terrible! You pay a resort fee, but check-in isn't until 4pm and the pools close at 6pm. Why am I paying a fee when I don't even get time to use what I'm paying the fee for. They advertised pool hours at check-in and then didn't open the big large pool that they advertised would be opened, because we were told they were short staffed. They won't open a pool without life-guards. Rooms and other amenities were very good.

The room with the kitchen was great! The restaurant had great food and great service. Pool was clean and refreshing. Staff was very friendly.

Great birthday experience Hotel was not far from strip

my experience was very good staying until i went to the tour they did not treat us well at all very rude other then that i enjoy the resort

My room was facing the swimming pool. The pool was amazing and because it was so hot, the pool with water slides really hit the spot. I did not like being bothered about purchasing a timeshare. We arrived around 3:30 pm, after 9 hour drive and was greeted with a sales pitch. They called our room about 1 hour afer we checked on. This was ridiculous. Overall stay was superb...I would stay again.

The room was really nice. Hadn't been vacuumed adequately.

We loved the hotel. We are a family of 5 so we stayed in the 2bd villa. Perfect size for us. We were looking for something bigger than the usual hotel rooms on the strip, and we definitely couldn't afford the price of the suites on the strip. I was ecstatic that I found the Cancun Resort online. The price was perfect at about $100/night, we were able to stay for 4 nights and we enjoyed every one of them. The beds are the most comfortable hotel beds we have ever stayed in. We had a living room, dining room and small kitchen area equipped with a stove, microwave, full fridge and even a dishwasher. It was perfect for making breakfast in the morning (which helped us save money). The resort is located across the street from a grocery store, which worked out great for buying breakfast ingredients. The pool was the perfect size for my kids (ages 13, 11, 4) it wasn't too big where I would lose them. My older kids were all over the 4 water slides available. The only part of the hotel that I didn't like was the concierge trying to get us to walk through a 2 hour presentation of the resort we were already staying at. We were also told we needed to pick up a gift from concierge when leaving, no gift, it was just him trying to get us to put money down (discounted rate) at a hotel for a future trip. That's the only part I didn't like; on the next trip I'll bypass the concierge area.

Pool was very nice. Room was big enough for my family of five to have there own space. Liked the location. Wish that they were not so pushie about selling the time share. But it was worth it for the great stay.

Was a great hotel! One of the best we have had. The only negative I would say is they need their own shuttle service to and from the airport and or the strip

Nice room Friendly, attentive staff Kitchen was a big bonus Great pool Will come back again

Need more restaurante. Not good enough transportation.

Everything was great during my stay, the only thing I did not like was that at checking out they pushed a discounted Return stay, so they could sell you a time share.

Stayed for work so we did not use resort pool, etc. Looked very nice.

STAYED AT THIS PLACE IN 2013, BUT STILL REMEBERED IT WAS A GREAT STAY!!!!!! PLENTY OF ROOM AND VERY CLEAN WITH EVERYTHING YOU NEED TO VACATION FOR A WEEK OR MORE........ I WILL RETURN........:)

Great location just south of the strip. Pool was awesome and has a slide. They have all rooms with working kitchen and table with a sofa. Like being home away from home. Went on a trip with fiancé and some of her family. I recommend it if you have a family or just a couple. Staff very helpful. Concierge there to help you with any tickets or information

8335 Las Vegas Blvd S Las Vegas NV

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • 2 outdoor pools

Located in Enterprise, Cancun Resort by Diamond Resorts is within a few miles (5 km) of sights such as Town Square Las Vegas and Welcome to Fabulous Las Vegas Sign. This 440-room, 3-star condo resort has 2 outdoor pools along with a full-service spa and a restaurant. Las Vegas Convention Center and University of Nevada-Las Vegas are also within a 15-minute drive.


Dining

Explore the condominium resort and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For your convenience, breakfast is available for a fee.


Rooms

The 440 air-conditioned condos feature kitchens and balconies, and there's space to spread out with living rooms and dining areas. Guests can expect WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and ceiling fans are also standard.


Property features

Guests of Cancun Resort by Diamond Resorts have access to a full-service spa, 2 outdoor pools, and a fitness center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this spa condominium resort include WiFi in public areas, a seasonal outdoor pool, and an arcade/game room.

Room options

Villa

King 1 | Sleeps 6

Two Bedroom Deluxe

King 2 | Sleeps 6

Guest reviews for Cancun Resort by Diamond Resorts

Everyone (15) Business (8) Couples (18) Family (56) Friends (14) Other (3)
5

great location and convenient shopping near by.

Everyone

No problems to note of. Had a real nice stay. Didn't like paying extra for better internet though.

By on Apr 28, 2017

2
Everyone

Heat did not work, they fixed the heat but turned off the air

By , from Atlanta on Apr 5, 2017

2

hotel was fine but

Everyone

Hotel was fine a little dated but overall nice, house cleaning service they used was the worst I've ever seen, stayed 8 nights cleaned room twice ,did not vacuum once! Changed sheets on king bed ,didn't on the pullout , never wiped out sinks ,bathtub or toilet. Basically did nothing but garbage. Also my daughter about broke her tooth from a philly sandwich from restaurant . 1.5 inch by .5 inch bone and an ordeal explaining it to the Manger and he didn't know what to do about it , finally credited me on the sandwich. SMH.

By , from florida on Mar 21, 2017

4

great hotel.

Everyone

Our only complaint was the pool not being open. Northern visitors really want to relax by the pool especially when coming from snow. We wanted to swim.

By on Mar 21, 2017

3

stayed for the pool

Families

The pools were why my family chose this resort, but the pool hours are terrible! You pay a resort fee, but check-in isn't until 4pm and the pools close at 6pm. Why am I paying a fee when I don't even get time to use what I'm paying the fee for. They advertised pool hours at check-in and then didn't open the big large pool that they advertised would be opened, because we were told they were short staffed. They won't open a pool without life-guards. Rooms and other amenities were very good.

By , from Utah on Mar 20, 2017

5
Everyone

The room with the kitchen was great! The restaurant had great food and great service. Pool was clean and refreshing. Staff was very friendly.

By on Mar 13, 2017

5

nice location

Everyone

Great birthday experience Hotel was not far from strip

By on Jan 15, 2017

2

how does this hotel have 93% recommendation?!

Everyone

By , from Anchorage, AK on Nov 6, 2016

4
Couples

my experience was very good staying until i went to the tour they did not treat us well at all very rude other then that i enjoy the resort

By on Sep 21, 2016

4

beautiful place to stay.

Everyone

My room was facing the swimming pool. The pool was amazing and because it was so hot, the pool with water slides really hit the spot. I did not like being bothered about purchasing a timeshare. We arrived around 3:30 pm, after 9 hour drive and was greeted with a sales pitch. They called our room about 1 hour afer we checked on. This was ridiculous. Overall stay was superb...I would stay again.

By on Aug 19, 2016