Very nice resort. Good food at the restaurants, nice rooms, pool and bars. Will stay there again.
Majority of the staff was great, front desk were very rude 3/7/22 1130 am. Casino is small but ok, Dining is also ok. Resort Fee is a total rip off, and should be illegal.. I won't be visiting this property ever again
Tons of fun for the whole family… the pool is awesome as well as the gym. My kids had a lot of fun in the arcade and kid quest on site.
Disappointing, especially @ reception, long lines and staff not accommodating. Standard of cleaning not acceptable. Dusty in room and hallways.
Relaxed environment with a wide variety of dining options. I liked that one does NOT have to walk through the casino to get to your room. The Strip and airport are a short Uber/taxi drive away but the resort does not have a shuttle to the Strip or the airport.
The grounds are beautiful but the staff is even better.
Excellent stay at Green Valley Ranch. Clean and beautiful, service is fantastic!
It was my wife’s birthday and I wanted to surprise her. The regular check in time is 3:00 pm but I asked for the early check in on 12:00 two months in advance. I talked to several managers and staffs. I also received an email regarding the complimentary check in. I also went to the hotel the day before to double check everything. I asked my friend to go to the hotel to do the check in in advance and to go to the room and wait there till me and my wife arrive and have the surprise. They got to the hotel lobby at 1:30 pm but they they said no room is available. The whole surprise ruined, the cake got corrupted (since they didn’t take it from us to put it in a fridge) and finally let us check in at 4:30 pm. Their excuse was that they said their check in “starts” at 3:00 pm and it is not at 3:00 pm! Although in their website it says it is at 3, and although I talked and set everything with everyone two months in advance!
I loved the view from my Superior View room, and great service, especially the concierge service by Matt Wilantt and the lobby bartender, Vanesa.
Very clean and classy. Good choices of restaurants.
The property is very nice looking. Noticed it’s starting to look worn in places. Prior to arriving I contacted the hotel to request a very quiet room. I am a light sleeper and we’re arriving late and leaving early in the morning. I also placed a call to reservations and was assured we would be in a quiet floor and in a quiet room. We were placed on floor 2 off the casino floor and we were placed near the elevators so we heard everyone walking down the hall to and from their rooms. From about 100am to 3:30am there was a party going on in one of the rooms on our floor. Needless to say we did not have a very quiet room as requested. I will also add that people were smiling weed in the hallway between hotel reception area and where you walk to your tower to reach your room. So my child had to walk through a giant cloud of second hand smoke. Won’t be coming back and won’t recommend this place to anyone I know.
Way overpriced for the experience. Paying top dollar for a room that overlooked a parking lot. Front desk couldn't afford a forgotten toothbrush after hours or a Tylenol. Didn't even disclose there is a dispenser in the restroom for such items after hours... Just a lower than par experience...Especially for the rates. Would definitely never stay there again or recommend!!
This has been my first and last time at this hotel. I really do not recommend it to anyone. I was offered an upgrade when the room was not ready yet, after accepting the upgrade we had to wait in the hotel lobby for 2 and a half hours, hungry, tired and frustrated. After paying for the Tuscany Suite, the sound system in the suite did not work, the suite had no plates or cutlery or glasses or anything. I called room service to ask for disposable plates, cups and cutlery and they wanted to charge me $ 1 per piece $ 5 service fee. First time I see that a suite does not have those things and besides wanting to charge more and more. I really don't recommend this hotel, don't be fooled by the photos. The beds are uncomfortable. They didn't even really respect my Orbitz VIP perks, they didn't give me late check out or early check in, I never felt like a VIP in this hotel. The only good thing about this hotel is the pool, but it is not worth paying for this horrible hotel just for a pool.
The pool and fitness center were very nice, inviting, clean, and relaxing. Staff very hospitable especially with COVID precautions which were also very thorough and with sanitation opportunities readily available. All and all I would highly recommend Green Valley Ranch. While my visit was business I plan to return in the future with my family as it felt very family friendly.
Was told check in was at three but as soon as 12. Room wasn’t ready till after 3:30
It's a bit confusing finding entrance and parking that's close to the hotel side.
Located in Green Valley within a short walk of The District at Green Valley Ranch, Green Valley Ranch Resort and Spa is within a few miles (5 km) of other popular sights such as St. Rose Dominican Hospital. This 5-star resort welcomes guests with 495 rooms and conveniences like a casino, an outdoor pool, and free in-room WiFi.
Enjoy a bite to eat at Hank's Fine Steaks, the resort's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 11 AM.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include iPod docks, free newspapers, and free local calls. Housekeeping is available on request.
At Green Valley Ranch Resort and Spa, guests enjoy a casino, an outdoor pool, and a gym. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury resort include free WiFi in public areas, a conference center, and a business center.
Very nice resort. Good food at the restaurants, nice rooms, pool and bars. Will stay there again.
Majority of the staff was great, front desk were very rude 3/7/22 1130 am. Casino is small but ok, Dining is also ok. Resort Fee is a total rip off, and should be illegal.. I won't be visiting this property ever again
We strive to be the best and we appreciate your feedback. Please visit us again and let’s make the next experience a great one!
Tons of fun for the whole family… the pool is awesome as well as the gym. My kids had a lot of fun in the arcade and kid quest on site.
Thank you for allowing us the pleasure to serve you. We look forward to your next visit!
Thank you for allowing us the pleasure to serve you. We look forward to your next visit!
Disappointing, especially @ reception, long lines and staff not accommodating. Standard of cleaning not acceptable. Dusty in room and hallways.
We would love to make your next experience a much better one. Looking forward to seeing you again.
Relaxed environment with a wide variety of dining options. I liked that one does NOT have to walk through the casino to get to your room. The Strip and airport are a short Uber/taxi drive away but the resort does not have a shuttle to the Strip or the airport.
Thank you for allowing us the pleasure to serve you. We look forward to your next visit!
The grounds are beautiful but the staff is even better.
Thank you for allowing us the pleasure to serve you. We look forward to your next visit
Thank you for allowing us the pleasure to serve you. We look forward to your next visit!
Excellent stay at Green Valley Ranch. Clean and beautiful, service is fantastic!
Thank you for allowing us the pleasure to serve you. We look forward to your next visit!
Thank you for allowing us the pleasure to serve you. We look forward to your next visit!
We are delighted you enjoyed your visit with us and look forward to welcoming you again soon!