Nice staff
The Brass Rail was a great restaurant. Ate there several times.
T
There are several great restaurants here. The rooms were clean, though they don't have coffee makers, so you have to walk down to the casino and spend $10 at Starbucks if you want coffee. For the price, they can't throw a coffee maker in the room? Have the charbroiled oysters at the oyster bar, you won't regret it.
We have stayed here before and it is convenient to things and the airport
The staff was very friendly and helpful.
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Clean room in a nice area.
Great place
A pleasant surprise! This hotel had a friendly/helpful staff, large/comfortable room, and a pleasant casino. The room didn’t have a safe, or a fridge — two unfortunate omissions. Overall, very pleased with my stay.
Youu have to walk so far to get to the rooms and eating places but it's still a nice place.
We have been coming to Sunset Station for years individually, and as a family. This year again we rented the large, suite to give us room to work, and entertain. The suite is starting to show its age with many of the cabinets a bit worn. Towels and bedding were average at best. It took 20 minutes to get hot water in the shower. Wi-Fi access was all but unusable even after paying for the upgrade. To top it off my Verizon cellular service in the room was very poor. I was surprised that the suite did not have a microwave. The lack of any utensils plates, cups, or bar tools, passed an ice bucket, was not unexpected. as with our last stay. There were people clearly smoking or vaping or using marijuana on our non-smoking floor. In general, the staff was friendly, and the drinking and dining choices were good. I do think that, with the pool closed, a reduction, in the resort fee would have been appropriate. Overall a good stay but not great. I think we will look at other options on our next visit.
Located in Green Valley, Sunset Station Hotel & Casino is within a 5-minute walk of Sunset Station Casino and within 15 minutes of other popular attractions like Galleria at Sunset. This hotel has 457 rooms and welcomes guests with conveniences like 10 restaurants, a casino, and a 24-hour gym.
There are multiple options for onsite dining with 10 restaurants, including Sonoma Cellar, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 11 AM.
Guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free long-distance calls, free local calls, and ironing boards.
Guests staying at Sunset Station Hotel & Casino enjoy access to a casino, a 24-hour gym, and free WiFi in public areas. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, a seasonal outdoor pool, and an arcade/game room.
Nice staff
The Brass Rail was a great restaurant. Ate there several times.
We love reviews like this, Debbie. We are so glad you had a great time at our restaurant and thank you for sharing your great review. Keep coming back!
T
Your feedback will help improve our service to everyone. If there's anything you'd like to point out we'd greatly appreciate your feedback. We will always value your comments as they help the team to focus on what is truly important to our best guests. We really appreciate you being a customer. We’re here for you anytime.
There are several great restaurants here. The rooms were clean, though they don't have coffee makers, so you have to walk down to the casino and spend $10 at Starbucks if you want coffee. For the price, they can't throw a coffee maker in the room? Have the charbroiled oysters at the oyster bar, you won't regret it.
Thank you for the 5-star rating and your feedback regarding the coffee makers, we appreciate it! We're thrilled that you've enjoyed our variety of restaurants and our clean rooms. Thanks again, we'll see you next time!
Thank you for the review. We appreciate when our guests take time out of their busy day to leave a note about us! We are thrilled you experienced our world-class service and hope to see you again with your friends, soon!
Thank you for sharing your experience. We want every single guest that walks through our doors to experience the same level of service. It is thanks to guests like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. We are glad that customers like you are having a great experience. We look forward to welcoming you again.
Thanks for staying with us. We appreciate you taking the time to rate your experience.
We have stayed here before and it is convenient to things and the airport
Thank you for your rating, we appreciate it! We are thrilled that you have enjoyed your time at Sunset Station. Thanks again, we'll see you next time.
The staff was very friendly and helpful.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
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You’re the best! Thank you again for sharing such a positive experience. It means the world to us.
Thanks for taking the time to write about your recent experience here at Sunset Station Hotel and Casino.