The pool area was not clean. Trash previous day spilled on the ground. The pool tables were not wiped down. Sticky with residue. In addition, the pool bathroom smelled horribly.
Overall the stay was good just some issues at check in and a room change not a fan of the pools closing early
Very nice resort close to Vegas but away from the bad parts of town. Nice lake near the hotel and lots of oversized parking.
Nice and wuiet
Door (under the interior handle) and fridge handle were dirty, which leads me to believe they’re not wiping down all surfaces even while COVID cases are still on the rise. Glad I brought my own disinfectant wipes & spray. No washcloths in our bathroom (are we supposed to wash with hand towels???) and only decaf coffee. It’s nice to have a fridge to bring back leftovers, but with no microwave it’s kind of useless. Premium hotel price for mediocre experience.
No service at hotel not even cleaning service. No shuttle, only one restaurant open. Hard to get a taxi from this hotel and no Uber would come this far out.
Nice place; definitely will return and recommend
Very beautiful surroundings. It is probably much more crowded in the summer.
Great service. Beautiful Resort. Sad the Lake Las Vegas is down now. Such a beautiful place.
Didn't receive the room that I paid for upon arrival and concierge wouldn't and or couldn't accommodate and honor what I had paid for. Very dissapointed to say the least and would like a partial refund at the very least.
great location, ample space, clean and comfortable, great gym
Totally unorganized, couldn’t find reservation, housekeeping walked in 2nd day asking what we were doing in the room thinking room was to be vacant, room never cleaned, bill for stay incorrect, etc
The entire set up was completely different and unique; extremely romantic and quiet. Everyone super friendly
This is the nicest, most beautiful we have EVER stayed at
Huge pool, family friendly, great service... perfect for groups
Located in Lake Las Vegas, The Westin Lake Las Vegas Resort & Spa by Marriott is within a 5-minute walk of sights such as Lake Las Vegas and Reflection Bay Golf Club. This 493-room, 4-star resort has a private beach, a full-service spa, and 2 restaurants.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:30 AM to 11:00 AM.
40-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities.
Guests of The Westin Lake Las Vegas Resort & Spa by Marriott have access to a private beach, a full-service spa, and a 24-hour gym. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa resort include a sauna, free WiFi in public areas, and a spa tub.
The pool area was not clean. Trash previous day spilled on the ground. The pool tables were not wiped down. Sticky with residue. In addition, the pool bathroom smelled horribly.
Overall the stay was good just some issues at check in and a room change not a fan of the pools closing early
Dear Mackenzie, We greatly appreciate your honest feedback.
Very nice resort close to Vegas but away from the bad parts of town. Nice lake near the hotel and lots of oversized parking.
Dear Bradley, Thank you so much for your great ratings review regarding your recent stay with us. We hope to serve you again in the near future
Nice and wuiet
Dear Jerome, Thank you for staying at our resort and we're glad you had a nice and quiet time.
Door (under the interior handle) and fridge handle were dirty, which leads me to believe they’re not wiping down all surfaces even while COVID cases are still on the rise. Glad I brought my own disinfectant wipes & spray. No washcloths in our bathroom (are we supposed to wash with hand towels???) and only decaf coffee. It’s nice to have a fridge to bring back leftovers, but with no microwave it’s kind of useless. Premium hotel price for mediocre experience.
Dear Anonymous, Thank you for your review regarding your stay on Orbitz.com. We apologize for missing the mark on delivering a quality experience.
Dear Anonymous.. thank you for your Orbitz review. we apologize for any challenges that you experienced that led you to rate us a 1 out of 5.
No service at hotel not even cleaning service. No shuttle, only one restaurant open. Hard to get a taxi from this hotel and no Uber would come this far out.
Dear Anonymous, thank you for sharing your feedback on your ORBITZ review. We are sorry for the challenges that you experienced. We continue to open up more services since the start of the COVID-19 Pandemic.
Nice place; definitely will return and recommend
Hello.. thank you for the 5 out of 5 on your ORBITZ review.
Dear Stephen, Thank you for taking the time to write a review for us. I will share your feedback with the rest of our team.